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Installing PrestaShop for the first time

Questions and information about PrestaShop Download's installation and hosting issues. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

9,129 topics in this forum

  1. Prestashop and Docker, error 500 instalation addons module

    By Erwan Martin,   
    • 4 replies
    • 5,869 views

  2. Error Not all files were successfully uploaded on your server

    By Aiden_Jointak,
    • 5 replies
    • 7,281 views

  3. Cache on or off - crazy presta ;)

    By danielsaar,
    • 5 replies
    • 2,725 views

  4. An exception occurred in driver: SQLSTATE[HY000] [1045] Access denied for user

    By Mister Eric,   
    • 1 reply
    • 1,999 views

  5. Trojan in PrestaShop download

    By max8,   
    • 7 replies
    • 3,540 views

  6. supplemental/codeMappings error

    By azprestabd,
    • 2 replies
    • 2,113 views

  7. Prestashop 1.7.7.6 Install Problem

    By Joe Germann,
    • 18 replies
    • 4,357 views

  8. PHP Version for 1.7.7.0

    By egoodman,
    • 6 replies
    • 3,041 views

  9. First time user of this software and it has been driving me insane.

    By Ofloo,
    • 4 replies
    • 1,896 views

  10. Prestashop 1.7.7.0 An error occurred during installation

    By num47,
    • 7 replies
    • 11,660 views

  11. Preferred installation location

    By Ob3yDesire,
    • 4 replies
    • 1,858 views

  12. [solved] Move prestashop from subfolder to root

    By midrik,
    • 37 replies
    • 42,702 views

  13. Prestashop Roadmap

    By Mephivio,
    • 4 replies
    • 3,793 views

  14. SQLSTATE[28000] [1045] Access denied for user ... [Doctrine\DBAL\Exception\ConnectionException 0]

    By danielsaar,
    • 0 replies
    • 2,407 views

  15. GD Library is not installed - Intl extension is not loaded

    By Hussain114,
    • 7 replies
    • 8,539 views

  16. Installing prestashop

    By Touqir,
    • 3 replies
    • 2,149 views

  17. Recommended shared hosting

    By San75,
    • 2 replies
    • 2,203 views

  18. Da prestashop 1.7 a prestashop 1.6 - From prestashop 1.7 to prestashop 1.6

    By andreacarrubba,
    • 3 replies
    • 1,735 views

  19. prestashop 1.7

    By jerico.bd,
    • 3 replies
    • 1,745 views

  20. Problema "La página localhost ha rechazado la conexión"

    By MJGG,
    • 2 replies
    • 6,149 views

  21. 1: Error sent by Addons. You may need to be logged.

    By Bolek3199,   
    • 1 reply
    • 2,035 views

  22. PHP issue

    By ufak,
    • 2 replies
    • 2,140 views

  23. Error Modul ps_facebook

    By Heribert,
    • 15 replies
    • 4,866 views

  24. installation prestashop bloqué à 67%

    By mfs83,
    • 3 replies
    • 1,813 views

  25. Need advice on Cache for Presta 1.7.7.2 please

    By baba888,
    • 2 replies
    • 1,642 views

  26. HTTP 200 - parsererror while installing modules on first install

    By devilAPI,   
    • 7 replies
    • 5,439 views

  27. [v1.7.6.4] Nerw install has almost all modules as "Other"

    By NeilT,
    • 3 replies
    • 2,092 views

  28. Directory is not writable

    By AbdullahAhmad,
    • 4 replies
    • 14,704 views

  29. From scratch V1.7.7.5 75% and stop

    By leonidnk,
    • 14 replies
    • 3,709 views

  30. [Solved] Customer Service Setup: "imap Is Not Installed On This Server"

    By lhalda,
    • 3 replies
    • 19,834 views

  31. PS 1.7.7.5 How to remove sample data easily?

    By odovobo,
    • 2 replies
    • 3,725 views

  32. Prestashop 1.7. 6 file uploads not working with Google Chrome

    By beamer,
    • 1 reply
    • 2,228 views

  33. Can´t access to admin

    By kevingt,
    • 3 replies
    • 2,465 views

  34. Cart issue after migration

    By FPA,
    • 9 replies
    • 3,239 views

  35. Get error "Configure shop information" and stop at 45% while setting up Prestashop 1.7.0.0 version

    By Gouravdev,   
    • 0 replies
    • 1,612 views

  36. Prestashop installation failed on synology, bad gateway http 504

    By STI-inca,   
    • 1 reply
    • 2,299 views

  37. Error Install Beta 1 1.7.8

    By QuentinJou,
    • 1 reply
    • 1,478 views

  38. Install Prestashop in subfolder with composer

    By matthewreed,
    • 0 replies
    • 2,039 views

  39. PrestaShop on my computer with MAMP: no "fileinfo" in MAMP

    By Papyjo,
    • 0 replies
    • 1,949 views

  40. Help in Fresh Theme Installation in C-Penal-GoDaddy .com

    By ellamulla,
    • 1 reply
    • 1,565 views

  41. Prestashop installing issue

    By caffe663,
    • 5 replies
    • 3,460 views

  42. Is composer needed?

    By A.V.E,
    • 2 replies
    • 1,625 views

  43. PRESTASHOP 1.6: payment tab HTTP ERROR 500

    By Odunayo,
    • 2 replies
    • 1,386 views

  44. AllowOverride for website directory

    By A.V.E,
    • 2 replies
    • 2,478 views

  45. BAckoffice works but store front not

    By FMTHouston,
    • 2 replies
    • 1,413 views

  46. Prestashop installation (v1.7.7.4) issue

    By toto64,
    • 3 replies
    • 9,673 views

  47. Se produjo un error durante la instalación al 78%

    By Edisson Torres Gonza,
    • 3 replies
    • 1,933 views

  48. Side menu disappears after a few seconds

    By WVW,
    • 0 replies
    • 1,173 views

  49. Brand new install, back office not accessible (1.7.7.4)

    By David S Johnston,
    • 2 replies
    • 1,443 views

  50. New Install, V1.7.7.4 or V1.7.5.2 not working, each with their own issue

    By mcbole62,
    • 3 replies
    • 1,591 views

  51. Installing Prestashop via Softaculous

    By Bogdan Mihai Urdea,   
    • 1 reply
    • 1,711 views

  52. HELP. auto installer doesn't work - fresh install

    By Esprit,   
    • 1 reply
    • 1,767 views

  53. Images are not working with new install.

    By adamwall,
    • 7 replies
    • 2,608 views

  54. unable to access admin screen

    By vinoo,
    • 6 replies
    • 1,532 views

  55. Back Office loads a blank page upon login.

    By DarrinKelly,
    • 19 replies
    • 2,530 views

  56. "1: You are not allowed to install modules." error

    By Solly Kurzman,
    • 9 replies
    • 3,940 views

  57. Don't use freeserver

    By Nickz,
    • 0 replies
    • 966 views

  58. Error 500 Apache Log Included

    By adamwall,
    • 10 replies
    • 3,147 views

  59. Cart problem on mobile site

    By DisasterFaster,
    • 16 replies
    • 4,929 views

  60. new page bold does not display on public side in editor fine

    By Taleeia,
    • 3 replies
    • 1,324 views

  61. Prestashop 1.7 Local , Impossibilité d'acceder à la boutique mais accès à l'admin

    By patsquash,
    • 2 replies
    • 1,069 views

  62. Resolved: Fileinfo extension is not enabled

    By flash_os,
    • 4 replies
    • 49,420 views

  63. Installation Failed on OVH Hosting PS 1.7.7.3

    By Hexawebit,
    • 0 replies
    • 1,135 views

  64. Insert youtube video prestashop 1.7.1

    By antoniobaby78,
    • 3 replies
    • 8,469 views

  65. My installation is stopped at 67% :(

    By oliver139,
    • 3 replies
    • 2,558 views

  66. Store Manager Demo will not connect for licensing when installing

    By dsi96766,
    • 1 reply
    • 1,285 views

  67. General error: 2006 MySQL server has gone away

    By edwinLeal,   
    • 2 replies
    • 4,933 views

  68. No puedo acceder al back office

    By Surlita,
    • 1 reply
    • 880 views

  69. Upload your website that you built to prestashop

    By caffe663,
    • 3 replies
    • 1,670 views

  70. [solved]error 500 during 1.7 installation

    By ChDUP,
    • 13 replies
    • 24,340 views

  71. 500 internal error when installing on a Hostgator cloud

    By Soha 8084,
    • 3 replies
    • 1,570 views

  72. New Install 403 Forbidden - what did I do wrong?

    By chrissie,
    • 13 replies
    • 28,955 views

  73. PS 1.7 Install leads to an infinite redirect loop

    By Joao Beno,   
    • 29 replies
    • 29,107 views

  74. Cannot clear cache without generating Error 500

    By ghost_mutt,
    • 0 replies
    • 1,158 views

  75. 1.7 - Modules & services - zero modules in list problem

    By honorguard,   
    • 4 replies
    • 2,823 views

  76. Can't access admin area

    By ayman,
    • 10 replies
    • 27,941 views

  77. Instalación tienda Prestashop: HTTP 500 - error - {"success":true,"message":""}

    By Camilo Ignacio,   
    • 1 reply
    • 2,319 views

  78. Problem with connection database.

    By rizwan0237,
    • 5 replies
    • 1,961 views

  79. Redirect to Admin Dashboard is not working after migrating to localhost

    By Qwoon,   
    • 3 replies
    • 10,225 views

  80. Inventory comparison between two PrestaShops

    By Andi111,
    • 0 replies
    • 836 views

  81. Prestashop 1.7 How to remove promo code from checkout. Not the enter your promo code. picture will explain

    By slamvape,
    • 3 replies
    • 2,743 views

  82. Internal Error 500 after trying finalize the back ofice installation

    By Marians2002,
    • 0 replies
    • 774 views

  83. ParseException in Parser.php line 91:A YAML file cannot contain tabs as indentation at line 119

    By meyer2005,
    • 2 replies
    • 3,337 views

  84. Database Linking Error

    By MultiColor Desiggns,
    • 3 replies
    • 1,008 views

  85. Fresh Install - error 500 on admin area login screen

    By delito,
    • 2 replies
    • 1,293 views

  86. PS: Critical Error - Declaration of Cart / ContextErrorException

    By 1oid,
    • 1 reply
    • 1,344 views

  87. BackOffice no abre después de actualizar a 1.7.7.2

    By ernestoreyes,
    • 2 replies
    • 1,008 views

  88. Prestashop crashed after 5 minutes in admin. Stuck in debug mode

    By willrad86,
    • 1 reply
    • 1,204 views

  89. X-cart database transfer

    By GreatShirtsOnline,
    • 12 replies
    • 5,182 views

  90. [SOLVE] - Digital Ocean Migration -v1.7.7.2 - Link to database cannot be established: SQLSTATE[HY000] [2002] php_network_getaddresses: getaddrinfo failed: Name or service not known

    By jmauclair,
    • 5 replies
    • 4,908 views

  91. Error at 56% trying to install

    By hluciaw,   
    • 2 replies
    • 2,828 views

  92. PrestaShop Core already installed...

    By Snicon,
    • 0 replies
    • 1,138 views

  93. "Access denied" when try to work in Dashboard (tried new installation prestashop 1.7.7.0 and 1.7.7.2)

    By AlexeySt,   
    • 2 replies
    • 2,170 views

  94. [SOLVE] - ContextErrorException session_start() - Deprecated array_key_exist() - PHP 7.2 - migration from Ionos to VPS (Digital Ocean)

    By jmauclair,
    • 2 replies
    • 1,395 views

  95. Backoffice page login works but doesn't display anything

    By TKelly,
    • 2 replies
    • 1,044 views

  96. Prestashop and php version

    By Protoss,
    • 2 replies
    • 1,166 views

  97. Fatal error: Class 'Context' not found

    By Danish Ash,
    • 0 replies
    • 909 views

  98. PS 1.7.7.2 can't see my db folder

    By Mysun,
    • 2 replies
    • 760 views

  99. prestashop 1.6 or 1.7 for e-commerce ?

    By boris,
    • 2 replies
    • 1,033 views

  100. I can't get into the Back Office in Prestashop 1.7

    By a3mascuba,
    • 3 replies
    • 3,457 views
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