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Error Modul ps_facebook


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Dear all,

i'm trying to install prestashop 1.7.7.5.
Close to the end I get the error message:

An error occurred during installation...

You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here.

    ps_facebook1: Cannot install module "ps_facebook"

and I can not finish the isntallation.

Up to this point anythink is running fine.

Any idea?

regards

Heribert

 

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Good morning,

i am a developer and i also have the same problem since yesterday

There seems to be some problem during the installation phase of the facebook add-on

We have installed many prestashop e-commerce stores and such a thing has never happened

Even installing previous versions of prestashop you get the same problem

You should contact the developer of the facebook module to report the bug with the new version of the plugin otherwise all new installations are blocked

Or you should remove this module from the installation phase which for me is useless !!!!

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7 hours ago, Heribert said:

Dear all,

i'm trying to install prestashop 1.7.7.5.
Close to the end I get the error message:

An error occurred during installation...

You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here.

    ps_facebook1: Cannot install module "ps_facebook"

and I can not finish the isntallation.

Up to this point anythink is running fine.

Any idea?

regards

Heribert

 

Set prestashop/install folder a 777 permissions.

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1 hour ago, Heribert said:

Thanks' a lot this worked fine

Can you tell what exactly you did? I tried the proposed solution and unfortunately it did not work for me. I wonder if I'm doing something differently ... I've tried a dozen or so times.

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46 minutes ago, Wojciech said:

Can you tell what exactly you did? I tried the proposed solution and unfortunately it did not work for me. I wonder if I'm doing something differently ... I've tried a dozen or so times.

"I have come to find the solution 😀 You have to download the module separately via this link. Then you have to go to the prestashop installation folder then to the "modules" folder and replace the "ps_facebook" folder with the downloaded one. After that, restart the installation and it should work."

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7 minutes ago, ComGrafPL said:

"I have come to find the solution 😀 You have to download the module separately via this link. Then you have to go to the prestashop installation folder then to the "modules" folder and replace the "ps_facebook" folder with the downloaded one. After that, restart the installation and it should work."

In my case, unfortunately it does not work.

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The following was the way for me:

  1. Download from the PREST-Shop the module separately via this link. and unzip the files
  2. Start the installation until the error message occurs.
  3. copy all files form the unzip module in too the folder /module/ps_facebook and overwrite the existing files
  4. Go back to the browser and restart the install
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4 minutes ago, Heribert said:

The following was the way for me:

  1. Download from the PREST-Shop the module separately via this link. and unzip the files
  2. Start the installation until the error message occurs.
  3. copy all files form the unzip module in too the folder /module/ps_facebook and overwrite the existing files
  4. Go back to the browser and restart the install

Thanks. Unfortunately, exactly as I did. So in my case, unfortunately, it does not help.

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This has to be solved by Prestashop of course but there is a solution.

You can "blacklist" the ps_facebook module in Install Instructions.

Go to src/PrestaShopBundle/Install/Install.php line 934 and add "ps_facebook" and "ps_facebook1" after "bankwire"

https://www.gitmemory.com/issue/PrestaShop/PrestaShop/25191/874336487

Edited by Skiud (see edit history)
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