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New Install 403 Forbidden - what did I do wrong?


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Installing Prestashop for the first time (I used it before but it was all set up for me then).
I've ftp'd the prestashop folders/files to /public.html. I've added the 'write' permissions where required as per the installation instructions.
But when I try to launch the installer I get this :: Forbidden

You don't have permission to access /prestashop/install on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.15 (Unix) mod_ssl/2.2.15 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.simplyscent.co.uk Port 80

Have checked and double checked that I did everything right up to this point.

HELP??

:)
Chris.

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Try using chmod 755 permissions for directories and chmod 644 directories for files. If that doesn't work, try chmod 777 for the directories.

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Hi Rocky
In the installation instructions it says (a) to use 777 on these folders : /config, /upload, /download, /tools/smarty/compile.

and then (B) the same on these folders and their subfolders : /img, /mails, /modules, /themes/prestashop/lang, /translations.

and that's what I've done.

Are you saying apply 755 to (a), and 644 to (B)?

You can tell I'm new to this :gulp:

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As nobody seems sure what the problem is (I've asked around on other forums too) I've contacted my host and they are going to do a restore for me.
I don't know if this is a bit drastic, but it might be the way to go for anyone else experiencing the same problem (In my case, I've only had my account with them for 4 days, so not really a big deal)
Chris
:)

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