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500 internal error when installing on a Hostgator cloud


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I installed fresh installation all went well except the backoffice I cant login

a 500 error appears when I click ctrl+shift+j

tried to use quickinstall but did not work too HTTP error 500

 

any suggesstions?

should I try an older version of prestashop ??

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Sorry to hear that.

What php version do you use?

Fast-cgi or PHP- FPM? Was your admin folder renamed?

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  • 1 month later...

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