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Solly Kurzman

"1: You are not allowed to install modules." error

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Hi there,

I have been trying to install PrestaShop but have repeatedly received the error "1: You are not allowed to install modules." when at 67% in the installation process under the section of Install Addons Modules.

I cannot work out how to solve this issue, please help.

Thanks,

Solly

Attached is a screenshot of the page with the alert that appears on error.

Screenshot 2020-07-08 at 22.44.10.png

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Confirm that modules folder permission are 755, if not change the permission for this folder recurssively

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Yep, folder modules is set with permission 755.

Just to note, I contacted my host company (GoDaddy) and referenced that at the point just before this error occurs it shows utilisation on cPanel at 100%.   This issue has now been forwarded to their Tier 3 Support.

Once I get feedback, I will update this ticket.   Any other ideas in the meantime would be great.

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Now I've moved to a paid hoster, all module installs have gone without a problem.

Thanks for the response though.

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