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Installing PrestaShop for the first time

Questions and information about PrestaShop Download's installation and hosting issues. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

9,090 topics in this forum

  1. Se produjo un error durante la instalación al 78%

    By Edisson Torres Gonza,
    • 3 replies
    • 1,478 views

  2. Side menu disappears after a few seconds

    By WVW,
    • 0 replies
    • 929 views

  3. Brand new install, back office not accessible (1.7.7.4)

    By David S Johnston,
    • 2 replies
    • 1,168 views

  4. New Install, V1.7.7.4 or V1.7.5.2 not working, each with their own issue

    By mcbole62,
    • 3 replies
    • 1,156 views

  5. Installing Prestashop via Softaculous

    By Bogdan Mihai Urdea,   
    • 1 reply
    • 1,282 views

  6. HELP. auto installer doesn't work - fresh install

    By Esprit,   
    • 2 replies
    • 1,425 views

  7. Images are not working with new install.

    By adamwall,
    • 7 replies
    • 1,760 views

  8. unable to access admin screen

    By vinoo,
    • 6 replies
    • 1,079 views

  9. Back Office loads a blank page upon login.

    By DarrinKelly,
    • 19 replies
    • 1,625 views

  10. "1: You are not allowed to install modules." error

    By Solly Kurzman,
    • 9 replies
    • 3,173 views

  11. Don't use freeserver

    By Nickz,
    • 0 replies
    • 758 views

  12. Error 500 Apache Log Included

    By adamwall,
    • 10 replies
    • 2,219 views

  13. Cart problem on mobile site

    By DisasterFaster,
    • 16 replies
    • 3,726 views

  14. new page bold does not display on public side in editor fine

    By Taleeia,
    • 3 replies
    • 940 views

  15. Database Server is not found. Please verify the login, password and server fields (DbPDO)

    By LUDMILA,   
    • 8 replies
    • 9,702 views

  16. Prestashop 1.7 Local , Impossibilité d'acceder à la boutique mais accès à l'admin

    By patsquash,
    • 2 replies
    • 831 views

  17. Resolved: Fileinfo extension is not enabled

    By flash_os,
    • 4 replies
    • 42,533 views

  18. Installation Failed on OVH Hosting PS 1.7.7.3

    By Hexawebit,
    • 0 replies
    • 840 views

  19. Insert youtube video prestashop 1.7.1

    By antoniobaby78,
    • 3 replies
    • 7,454 views

  20. My installation is stopped at 67% :(

    By oliver139,
    • 3 replies
    • 1,949 views

  21. Store Manager Demo will not connect for licensing when installing

    By dsi96766,
    • 1 reply
    • 1,029 views

  22. General error: 2006 MySQL server has gone away

    By edwinLeal,   
    • 2 replies
    • 4,035 views

  23. No puedo acceder al back office

    By Surlita,
    • 1 reply
    • 669 views

  24. Upload your website that you built to prestashop

    By caffe663,
    • 3 replies
    • 1,227 views

  25. [solved]error 500 during 1.7 installation

    By ChDUP,
    • 13 replies
    • 19,461 views

  26. 500 internal error when installing on a Hostgator cloud

    By Soha 8084,
    • 3 replies
    • 1,014 views

  27. New Install 403 Forbidden - what did I do wrong?

    By chrissie,
    • 13 replies
    • 26,761 views

  28. PS 1.7 Install leads to an infinite redirect loop

    By Joao Beno,   
    • 29 replies
    • 25,704 views

  29. Cannot clear cache without generating Error 500

    By ghost_mutt,
    • 0 replies
    • 741 views

  30. 1.7 - Modules & services - zero modules in list problem

    By honorguard,   
    • 4 replies
    • 2,438 views

  31. Can't access admin area

    By ayman,
    • 10 replies
    • 23,751 views

  32. Instalación tienda Prestashop: HTTP 500 - error - {"success":true,"message":""}

    By Camilo Ignacio,   
    • 1 reply
    • 1,865 views

  33. Problem with connection database.

    By rizwan0237,
    • 5 replies
    • 1,514 views

  34. Redirect to Admin Dashboard is not working after migrating to localhost

    By Qwoon,   
    • 3 replies
    • 7,223 views

  35. Inventory comparison between two PrestaShops

    By Andi111,
    • 0 replies
    • 636 views

  36. Prestashop 1.7 How to remove promo code from checkout. Not the enter your promo code. picture will explain

    By slamvape,
    • 3 replies
    • 2,086 views

  37. Internal Error 500 after trying finalize the back ofice installation

    By Marians2002,
    • 0 replies
    • 583 views

  38. ParseException in Parser.php line 91:A YAML file cannot contain tabs as indentation at line 119

    By meyer2005,
    • 2 replies
    • 2,921 views

  39. Database Linking Error

    By MultiColor Desiggns,
    • 3 replies
    • 753 views

  40. Fresh Install - error 500 on admin area login screen

    By delito,
    • 2 replies
    • 818 views

  41. PS: Critical Error - Declaration of Cart / ContextErrorException

    By 1oid,
    • 1 reply
    • 841 views

  42. BackOffice no abre después de actualizar a 1.7.7.2

    By ernestoreyes,
    • 2 replies
    • 760 views

  43. Prestashop crashed after 5 minutes in admin. Stuck in debug mode

    By willrad86,
    • 1 reply
    • 939 views

  44. X-cart database transfer

    By GreatShirtsOnline,
    • 12 replies
    • 4,591 views

  45. [SOLVE] - Digital Ocean Migration -v1.7.7.2 - Link to database cannot be established: SQLSTATE[HY000] [2002] php_network_getaddresses: getaddrinfo failed: Name or service not known

    By jmauclair,
    • 7 replies
    • 3,895 views

  46. Error at 56% trying to install

    By hluciaw,   
    • 2 replies
    • 2,425 views

  47. PrestaShop Core already installed...

    By Snicon,
    • 0 replies
    • 745 views

  48. "Access denied" when try to work in Dashboard (tried new installation prestashop 1.7.7.0 and 1.7.7.2)

    By AlexeySt,   
    • 4 replies
    • 1,627 views

  49. [SOLVE] - ContextErrorException session_start() - Deprecated array_key_exist() - PHP 7.2 - migration from Ionos to VPS (Digital Ocean)

    By jmauclair,
    • 2 replies
    • 954 views

  50. Backoffice page login works but doesn't display anything

    By TKelly,
    • 2 replies
    • 754 views

  51. Prestashop and php version

    By Protoss,
    • 2 replies
    • 697 views

  52. Fatal error: Class 'Context' not found

    By Danish Ash,
    • 0 replies
    • 662 views

  53. PS 1.7.7.2 can't see my db folder

    By Mysun,
    • 2 replies
    • 539 views

  54. prestashop 1.6 or 1.7 for e-commerce ?

    By boris,
    • 2 replies
    • 672 views

  55. I can't get into the Back Office in Prestashop 1.7

    By a3mascuba,
    • 3 replies
    • 2,733 views

  56. Probleme with Prestashop Back-office display

    By Simo Lagrighi,   
    • 3 replies
    • 946 views

  57. Problems with prestashop 1.7 on server

    By a3mascuba,
    • 5 replies
    • 2,845 views

  58. Fatal error: Class 'Context' not found

    By effectualmedia,
    • 7 replies
    • 6,752 views

  59. Cannot connect to database

    By Wolf27,
    • 4 replies
    • 7,742 views

  60. 1.7.7.1 Hosting installation problems

    By alexanderkrist,
    • 1 reply
    • 649 views

  61. Installing prestashop via bitmani

    By uncafenoir,
    • 0 replies
    • 555 views

  62. Store fails to start and Admin inaccessible

    By mazecreator,
    • 3 replies
    • 2,427 views

  63. can not access my admin page

    By qiladah,   
    • 29 replies
    • 49,231 views

  64. Error on Admin Login nothing happens after submit

    By rubincabalida,
    • 8 replies
    • 3,774 views

  65. Error on 34% progress installation : Populate database tables

    By V_RA_B,
    • 3 replies
    • 1,113 views

  66. Debug Mode ON -- website crashes! (fresh/new installation)

    By filippousa,
    • 1 reply
    • 574 views

  67. Problem importing products in 1.7.7

    By GRXinside,
    • 5 replies
    • 1,807 views

  68. Upgrading from 1.6.16 to latest version. PHP issue

    By hank22,
    • 8 replies
    • 845 views

  69. FatalErrorException when I try to implement Printify module

    By bullen,
    • 1 reply
    • 799 views

  70. error while installing new prestashop 1.7.7.1

    By mblezer,
    • 1 reply
    • 1,471 views

  71. Error database connection

    By garfy97,   
    • 5 replies
    • 1,419 views

  72. Prestashop 1.7 Modules catalog data not found

    By ylama,
    • 13 replies
    • 14,835 views

  73. Dev to production migration workflow

    By coreym,
    • 3 replies
    • 3,207 views

  74. Prestashop 1.7.5.2 install error 12%, when creating database tables

    By levviking,
    • 3 replies
    • 3,380 views

  75. Prestashop 1.7 SmartyCompilerException Error

    By alierenerdal,
    • 1 reply
    • 1,563 views

  76. cant login after installation 500 error

    By GCodeTutor,
    • 4 replies
    • 1,663 views

  77. Prestashop 1.7.7.1 error conexión base datos

    By spiningman,
    • 5 replies
    • 2,482 views

  78. SQL Error

    By Maurizio Sperindio,
    • 1 reply
    • 648 views

  79. Changing Directory after Installation

    By stevecas,
    • 8 replies
    • 8,123 views

  80. Why do I need to give away my email for downloading presta shop?

    By iampaul,
    • 3 replies
    • 506 views

  81. [Solved] DB Table that holds theme config

    By zeratool,
    • 5 replies
    • 6,952 views

  82. Install demonstration data - error

    By miri.zulfugar@gmail.,
    • 1 reply
    • 2,582 views

  83. The module is invalid and cannot be loaded

    By ByRosenhagen,   
    • 0 replies
    • 1,092 views

  84. How to I configure PrestaShop when the domain name (for now) points to another host?

    By Glen MacPherson,   
    • 2 replies
    • 882 views

  85. 1.7.7.0 Fresh install. Freezes when login to back office

    By HETPE3B,
    • 12 replies
    • 1,664 views

  86. Mail alerts module??!

    By KarlskronaGF,
    • 5 replies
    • 3,468 views

  87. Installed Correctly but no web-shop

    By KarlskronaGF,
    • 5 replies
    • 992 views

  88. [SOLVED] Moving / Migrating Prestashop to a new host

    By hayes,
    • 47 replies
    • 90,596 views

  89. Free Module download for product Reviews

    By RonRonus,
    • 2 replies
    • 511 views

  90. Onboarding will neither resume nor stop

    By ikhan,
    • 2 replies
    • 654 views

  91. Installed Modules Section not visible in Prestashop 1.7

    By Designinfo.in,   
    • 6 replies
    • 5,944 views

  92. Install a fresh copy of 1.7.7.0 gives half load Backend / admin Page page

    By ssekazinga,   
    • 2 replies
    • 662 views

  93. VPS server overloaded/hanged, just 80 products - need help

    By Chughtai,   
    • 15 replies
    • 2,327 views

  94. Auto installer not working

    By Amber123,
    • 1 reply
    • 788 views

  95. Use SSL on Mysql Setup

    By Anjan,
    • 3 replies
    • 1,899 views

  96. Unable to access shop outside localhost but admin area is accessible

    By raptor8908,
    • 10 replies
    • 19,947 views

  97. Gateway Timout

    By Elderwolf,
    • 0 replies
    • 670 views

  98. Order without payment? Possible?

    By babene,
    • 9 replies
    • 11,379 views

  99. GD Library not available

    By mfajarns,
    • 2 replies
    • 1,635 views

  100. Backoffice doesn't open

    By De Zipper,
    • 10 replies
    • 2,273 views
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