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Installing PrestaShop for the first time

Questions and information about PrestaShop Download's installation and hosting issues. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

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8,861 topics in this forum

  1. My installation is stopped at 67% :(

    By oliver139 ,
    • 2 replies
    • 36 views

  2. Error sent by Addons. You may need to be logged while installation

    By DanilGE ,
    • 3 replies
    • 268 views

  3. Back Office loads a blank page upon login.

    By DarrinKelly ,
    • 2 replies
    • 53 views

  4. Can't access admin area

    By ayman ,
    • 10 replies
    • 18,870 views

  5. Instalación tienda Prestashop: HTTP 500 - error - {"success":true,"message":""}

    By Camilo Ignacio ,   
    • 1 reply
    • 382 views

  6. Problem with connection database.

    By rizwan0237 ,
    • 5 replies
    • 172 views

  7. new page bold does not display on public side in editor fine

    By Taleeia ,
    • 3 replies
    • 108 views

  8. Store Manager Demo will not connect for licensing when installing

    By dsi96766 ,
    • 0 replies
    • 48 views

  9. Cart problem on mobile site

    By DisasterFaster ,
    • 11 replies
    • 1,551 views

  10. Redirect to Admin Dashboard is not working after migrating to localhost

    By Qwoon ,   
    • 3 replies
    • 99 views

  11. Inventory comparison between two PrestaShops

    By Andi111 ,
    • 0 replies
    • 46 views

  12. Prestashop 1.7 How to remove promo code from checkout. Not the enter your promo code. picture will explain

    By slamvape ,
    • 3 replies
    • 100 views

  13. Internal Error 500 after trying finalize the back ofice installation

    By Marians2002 ,
    • 0 replies
    • 61 views

  14. Prestashop 1.7.7.0 An error occurred during installation

    By num47 ,
    • 6 replies
    • 673 views

  15. ParseException in Parser.php line 91:A YAML file cannot contain tabs as indentation at line 119

    By meyer2005 ,
    • 2 replies
    • 1,404 views

  16. Database Linking Error

    By MultiColor Desiggns ,
    • 3 replies
    • 129 views

  17. Fresh Install - error 500 on admin area login screen

    By delito ,
    • 2 replies
    • 114 views

  18. Can't Install PrestaShop - fails on SQL connection

    By pechyx ,
    • 2 replies
    • 136 views

  19. PS: Critical Error - Declaration of Cart / ContextErrorException

    By 1oid ,
    • 1 reply
    • 67 views

  20. BackOffice no abre después de actualizar a 1.7.7.2

    By ernestoreyes ,
    • 2 replies
    • 110 views

  21. Prestashop crashed after 5 minutes in admin. Stuck in debug mode

    By willrad86 ,
    • 1 reply
    • 104 views

  22. X-cart database transfer

    By GreatShirtsOnline ,
    • 12 replies
    • 3,793 views

  23. [SOLVE] - Digital Ocean Migration -v1.7.7.2 - Link to database cannot be established: SQLSTATE[HY000] [2002] php_network_getaddresses: getaddrinfo failed: Name or service not known

    By jmauclair ,
    • 7 replies
    • 200 views

  24. Error at 56% trying to install

    By hluciaw ,   
    • 2 replies
    • 807 views

  25. PrestaShop Core already installed...

    By Snicon ,
    • 0 replies
    • 77 views

  26. "Access denied" when try to work in Dashboard (tried new installation prestashop 1.7.7.0 and 1.7.7.2)

    By AlexeySt ,   
    • 4 replies
    • 118 views

  27. [SOLVE] - ContextErrorException session_start() - Deprecated array_key_exist() - PHP 7.2 - migration from Ionos to VPS (Digital Ocean)

    By jmauclair ,
    • 2 replies
    • 111 views

  28. 500 internal error when installing on a Hostgator cloud

    By Me 8084 ,
    • 1 reply
    • 87 views

  29. Backoffice page login works but doesn't display anything

    By TKelly ,
    • 2 replies
    • 124 views

  30. Prestashop and php version

    By Protoss ,
    • 2 replies
    • 117 views

  31. Error 500 while installing 1.7.4.3

    By lozaria ,   
    • 7 replies
    • 3,798 views

  32. Fatal error: Class 'Context' not found

    By Danish Ash ,
    • 0 replies
    • 87 views

  33. PrestaShop 1.7.7.2 Fresh Install SmartyCompilerException Error

    By Anthony Godwin ,
    • 4 replies
    • 289 views

  34. PS 1.7.7.2 can't see my db folder

    By Mysun ,
    • 2 replies
    • 122 views

  35. prestashop 1.6 or 1.7 for e-commerce ?

    By boris ,
    • 3 replies
    • 184 views

  36. I can't get into the Back Office in Prestashop 1.7

    By a3mascuba ,
    • 3 replies
    • 161 views

  37. Probleme with Prestashop Back-office display

    By Simo Lagrighi ,   
    • 3 replies
    • 339 views

  38. Problems with prestashop 1.7 on server

    By a3mascuba ,
    • 5 replies
    • 233 views

  39. General error: 2006 MySQL server has gone away

    By edwinLeal ,   
    • 1 reply
    • 229 views

  40. Fatal error: Class 'Context' not found

    By effectualmedia ,
    • 7 replies
    • 3,717 views

  41. Show all categories to new customer groups

    By GRXinside ,
    • 17 replies
    • 397 views

  42. 1: HTTP 0 - error - undefined

    By lszahi ,
    • 1 reply
    • 154 views

  43. Cannot connect to database

    By Wolf27 ,
    • 4 replies
    • 367 views

  44. 1.7.7.1 Hosting installation problems

    By alexanderkrist ,
    • 1 reply
    • 148 views

  45. Installing prestashop via bitmani

    By uncafenoir ,
    • 0 replies
    • 127 views

  46. HTTP 200 - parsererror while installing modules on first install

    By devilAPI ,   
    • 5 replies
    • 482 views

  47. SQL error on query Index column size too large. The maximum column size is 767 bytes.

    By aarm ,   
    • 2 replies
    • 2,122 views

  48. Store fails to start and Admin inaccessible

    By mazecreator ,
    • 3 replies
    • 324 views

  49. can not access my admin page

    By qiladah ,   
    • 29 replies
    • 23,217 views

  50. Error on Admin Login nothing happens after submit

    By rubincabalida ,
    • 8 replies
    • 537 views

  51. Error on 34% progress installation : Populate database tables

    By V_RA_B ,
    • 3 replies
    • 150 views

  52. Debug Mode ON -- website crashes! (fresh/new installation)

    By filippousa ,
    • 1 reply
    • 131 views

  53. Problem importing products in 1.7.7

    By GRXinside ,
    • 5 replies
    • 189 views

  54. Upgrading from 1.6.16 to latest version. PHP issue

    By hank22 ,
    • 8 replies
    • 196 views

  55. Outbound Firewall Access

    By sheares ,
    • 0 replies
    • 130 views

  56. FatalErrorException when I try to implement Printify module

    By bullen ,
    • 1 reply
    • 159 views

  57. error while installing new prestashop 1.7.7.1

    By mblezer ,
    • 1 reply
    • 256 views

  58. Error database connection

    By garfy97 ,   
    • 5 replies
    • 238 views

  59. Prestashop 1.7 Modules catalog data not found

    By ylama ,
    • 13 replies
    • 10,761 views

  60. Dev to production migration workflow

    By coreym ,
    • 3 replies
    • 1,910 views

  61. Prestashop 1.7.5.2 install error 12%, when creating database tables

    By levviking ,
    • 3 replies
    • 1,729 views

  62. Prestashop 1.7 SmartyCompilerException Error

    By alierenerdal ,
    • 1 reply
    • 191 views

  63. cant login after installation 500 error

    By GCodeTutor ,
    • 4 replies
    • 380 views

  64. Prestashop 1.7.7.1 error conexión base datos

    By spiningman ,
    • 5 replies
    • 303 views

  65. New Install 403 Forbidden - what did I do wrong?

    By chrissie ,
    • 12 replies
    • 21,612 views

  66. SQL Error

    By Maurizio Sperindio ,
    • 1 reply
    • 163 views

  67. Changing Directory after Installation

    By stevecas ,
    • 8 replies
    • 5,868 views

  68. Why do I need to give away my email for downloading presta shop?

    By iampaul ,
    • 4 replies
    • 171 views

  69. [Solved] DB Table that holds theme config

    By zeratool ,
    • 5 replies
    • 3,823 views

  70. Install demonstration data - error

    By miri.zulfugar@gmail. ,
    • 1 reply
    • 1,042 views

  71. The module is invalid and cannot be loaded

    By ByRosenhagen ,   
    • 0 replies
    • 207 views

  72. How to I configure PrestaShop when the domain name (for now) points to another host?

    By Glen MacPherson ,   
    • 2 replies
    • 170 views

  73. 1.7.7.0 Fresh install. Freezes when login to back office

    By HETPE3B ,
    • 12 replies
    • 394 views

  74. Mail alerts module??!

    By KarlskronaGF ,
    • 5 replies
    • 330 views

  75. Installed Correctly but no web-shop

    By KarlskronaGF ,
    • 5 replies
    • 265 views

  76. [SOLVED] Moving / Migrating Prestashop to a new host

    By hayes ,
    • 47 replies
    • 82,059 views

  77. Free Module download for product Reviews

    By RonRonus ,
    • 2 replies
    • 179 views

  78. Onboarding will neither resume nor stop

    By ikhan ,
    • 2 replies
    • 238 views

  79. Erros installing PS 1.7.7.0 - SQL Index column size too large. The maximum column size is 767 bytes

    By MiguelPeixoto ,
    • 2 replies
    • 1,403 views

  80. The page isn’t redirecting properly - 1.7.6

    By Lukas Truninger ,
    • 7 replies
    • 2,709 views

  81. Installed Modules Section not visible in Prestashop 1.7

    By Designinfo.in ,   
    • 8 replies
    • 2,594 views

  82. Install a fresh copy of 1.7.7.0 gives half load Backend / admin Page page

    By ssekazinga ,   
    • 2 replies
    • 231 views

  83. VPS server overloaded/hanged, just 80 products - need help

    By Chughtai ,   
    • 15 replies
    • 1,404 views

  84. Auto installer not working

    By Amber123 ,
    • 1 reply
    • 301 views

  85. Use SSL on Mysql Setup

    By Anjan ,
    • 3 replies
    • 718 views

  86. Unable to access shop outside localhost but admin area is accessible

    By raptor8908 ,
    • 10 replies
    • 14,385 views

  87. Gateway Timout

    By Elderwolf ,
    • 0 replies
    • 218 views

  88. Order without payment? Possible?

    By babene ,
    • 11 replies
    • 8,677 views

  89. GD Library not available

    By mfajarns ,
    • 2 replies
    • 408 views

  90. Backoffice doesn't open

    By De Zipper ,
    • 10 replies
    • 396 views

  91. Error in Index.php

    By Lais VRamalho ,
    • 3 replies
    • 296 views

  92. Assegnare più gruppi ad un cliente

    By giannini ,
    • 0 replies
    • 183 views

  93. 1.7 can't login backend

    By Anubis2702 ,
    • 5 replies
    • 7,160 views

  94. Front Office Not Found at the end of the installation

    By Di Iorio ,
    • 2 replies
    • 243 views

  95. ps_customtext1: cannot install module "ps_customtext"

    By WillyJ ,
    • 0 replies
    • 202 views

  96. GDPR module tab name length issue

    By Doglexx ,
    • 0 replies
    • 207 views

  97. Products when install

    By PepeKLK ,
    • 0 replies
    • 205 views

  98. Error without description

    By Michele_A ,
    • 3 replies
    • 884 views

  99. Error at install at 56% ps_customtext

    By Meryemeloo ,
    • 6 replies
    • 355 views

  100. Admin panel redirects to login

    By jacksgarden ,
    • 1 reply
    • 222 views
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