Can't access admin area

[ayman]

I installed prestashop 1.4.3 amazing script , everything works fine and no problems.

suddenly today was trying to access admin panel , i keep getting For security reasons, you cannot connect to the Back Office until after you have:

 

- deleted the /install folder

- renamed the /admin folder (eg. /admin369)

 

Please then access this page by the new url (eg. http://www.domain.tld/admin369)

 

 

 

As i said that used to work fine before , no install folder and admin folder is changed to something else.

So what is that?

 

Thanks

[owas]

After you have installed prestashop, you need to go to your cpanel delete the install file and then rename your admin folder, so chnage it from admin to admin11.

 

 

 

 

I installed prestashop 1.4.3 amazing script , everything works fine and no problems.

suddenly today was trying to access admin panel , i keep getting For security reasons, you cannot connect to the Back Office until after you have:

 

- deleted the /install folder

- renamed the /admin folder (eg. /admin369)

 

Please then access this page by the new url (eg. http://www.domain.tld/admin369)

 

 

 

As i said that used to work fine before , no install folder and admin folder is changed to something else.

So what is that?

 

Thanks

[trulu]

help, i've the same problem, i've delete the changelog, readme, install folder, and rename the admin but it doesn't want to direct me to admin page >.<

this is what i get after login from the admin page.

 

Not Found

 

The requested URL /prestashop 1.4.4.0/admin11/1/ was not found on this server.

 

how come it is searching for folder 1 =,=

[Booker]

My backoffice was working last night and now it gives me the same error. I am not on a new install I don't have the install directory of the readme files. ANYONE with an answer for this?

[Booker]

OK if you are truly stuck with this you can do this

http://blog.zeratool.net/2011/07/06/prestashop-1-4-3-cannot-login-to-admin-error-after-installation/

 

somehow my admin directory got regenerated or copied over. anyway I am fixed.

[tcannonxy]

I had the same problem but I didnt see this thread earlier. a google search revealed this thread to me haha. good link

[SerjLeon]

After hours of pulling my hair out, here is THE SOLUTION:

 

1. Via FTP access your admin folder (renamed folder where you used to access to your BackOffice);

2. Open/Edit 'login.php' file;

3. Find (Prestashop 1.3 the line #114, Prestshop 1.4 the line #148 or something) next:

if(file_exists(PS_ADMIN_DIR.'/../install') OR file_exists(PS_ADMIN_DIR.'/../admin'))

4. Replace it with

if(file_exists(PS_ADMIN_DIR.'/../installl') OR file_exists(PS_ADMIN_DIR.'/../adminl'))

5. Save. Try to log in to the BackOffice as you used to.

Oh mighty magic of the code! =)

 

The solution was to add some random letter to the folder names that are being checked (I added one more L). If you take a look in the code, it says IF those folders exist, then show the error message, ELSE let you login. So we just told them to check un-existing folders =) I might be slightly wrong in something, but that worked.

However I still wonder howcome this issue just popped up after 2 years (in my case) of using the very same PrestaShop site.

[parkour69]

Sorry to reopen this thread but I've got the same problem when trying to log in into my prestashop admin.

I have latest version of PrestaShop 1.5.6.
 

/public_html/amaricatti/psadmin/login.php

I assume is I am supposed to edit code of  "Login.php", now when I open it, I see nothing, it's just empty file with no code inside… 

I am really frustrated with this issue.

I hope someone can help me out .

[vekia]

what you changed in this file?

have you tried with various browsers?

[parkour69]

what you changed in this file?

have you tried with various browsers?

I haven't really changed anything except I have uninstalled prestashop and then reinstalled it thinking that it would fix my other issue , but this happened instead, I am attaching screenshots of what i see in my file manager, hoping that someone can help me fix it or find the problem.

 

one of the attachments shows what's inside login.php which is where I am supposed to change code by renaming it I assume from reading above.

[Anthony P]

What's up everyone ... I ran into this mysterious problem just a second ago and even renamed the folder.  Prestashop still has that opensourcy like feel and it's spastic with installations(installed a test last night, went through flawless... installed today, ran into the 67% AND this problem!).  Now have a mysterious issue that I renamed the folder, my FTP is picking it up as "admin" but the folder I'm working is (the name I called).. weird.. but it works...

 

I wish Presta checks and tests files fully before they shove it into their packs.  Shouldn't have this issue especially for people's business.  I have not a clue how it can go from not working at all to magically working minutes later with no changes.  (I edited this because I realized I was editing a completely different folder omg).

Edited April 8, 2021 by Anthony P (see edit history)