Popular Post magali ferber Posted October 8, 2014 Posted October 8, 2014 (edited) (This post is for new users who are looking for help on how to Install the PrestaShop Software) Welcome to the PrestaShop Forum! Before you move forward, I suggest you take a look at our short video tutorial on how to go through the Installation of PrestaShop on to your server. This will help you get your store up and running as fast as possible. Here's the link: https://www.youtube.com/watch?v=cANFwuJqdgM Also, this is a good time to tell you that many of the questions that you will come across in the process of creating your store, have already been answered by our amazing Community members in these forums. I encourage you to search for your doubts before creating a new thread, because the answers to your same questions may be only a click away. I am also here for you, on behalf of PrestaShop, so if you have any questions, feedback or just thoughts on ways we can improve, please do not hesitate to contact me. I wish you all a very successful journey with your PrestaShop Online Store. Maggie Edited May 31, 2017 by Antoine F New video is available for the 1.7 version! (see edit history) 17 Share this post Link to post Share on other sites More sharing options...
AngelaMc Posted January 4, 2015 Posted January 4, 2015 Hi, I've downloaded the Prestashop but I can't follow the next step to instillation as I can't find MySQL in my squarespace website. My admin panel looks nothing like the C panel in the tutorial. Do you or anyone else know how to install Prestashop to squarespace please? Regards Angela Share this post Link to post Share on other sites More sharing options...
BrucePrestaShop Posted February 5, 2015 Posted February 5, 2015 hi, i try ad installa the prestashop on altervista but not work see image installation stops but I do not know why there is no log file to view 1 Share this post Link to post Share on other sites More sharing options...
tuspantallas Posted February 27, 2015 Posted February 27, 2015 I have the same problem 1 Share this post Link to post Share on other sites More sharing options...
zahiri Posted March 26, 2015 Posted March 26, 2015 downloaded 16.0.14 installed as shown in docs, after install compleated , it should change the /admin folder to "newadmin name". did not change the name. ? no errors . then clicked to go to backoffice , and a blank page shows. clicked on store front , and everything is fine. cant see anything on admin page, blank. when do we change the permissions, before the install or after the install finished. ??? please clearify. Share this post Link to post Share on other sites More sharing options...
oxionstore Posted August 14, 2015 Posted August 14, 2015 (edited) Hi Prestashop Experts I have this problem installing Prestashop 1.6.1 APACHE/PHP error log: [Thu Aug 13 21:51:20 2015] [error] [client xxx.xxx.xxx.xxx] PHP Fatal error: Call to a member function fetch() on boolean in /var/www/html/test.webstore/classes/db/DbPDO.php on line 369, referer: http://www.test.webstore/install/index.php [Thu Aug 13 21:51:20 2015] [error] [client xxx.xxx.xxx.xxx] PHP Stack trace:, referer: http://www.test.webstore/install/index.php [Thu Aug 13 21:51:20 2015] [error] [client xxx.xxx.xxx.xxx] PHP 1. {main}() /var/www/html/test.webstore/install/index.php:0, referer: http://www.test.webstore/install/index.php [Thu Aug 13 21:51:20 2015] [error] [client xxx.xxx.xxx.xxx] PHP 2. InstallControllerHttp::execute() /var/www/html/test.webstore/install/index.php:31, referer: http://www.test.webstore/install/index.php [Thu Aug 13 21:51:20 2015] [error] [client xxx.xxx.xxx.xxx] PHP 3. InstallControllerHttpDatabase->validate() /var/www/html/test.webstore/install/classes/controllerHttp.php:157, referer: http://www.test.webstore/install/index.php [Thu Aug 13 21:51:20 2015] [error] [client xxx.xxx.xxx.xxx] PHP 4. InstallModelDatabase->getBestEngine() /var/www/html/test.webstore/install/controllers/http/database.php:85, referer: http://www.test.webstore/install/index.php [Thu Aug 13 21:51:20 2015] [error] [client xxx.xxx.xxx.xxx] PHP 5. DbPDOCore->getBestEngine() /var/www/html/test.webstore/install/models/database.php:114, referer: http://www.test.webstore/install/index.php Happen the same with Prestashop 1.6.0 I already try that version too. I have experience on Linux apache and php, but with that error I not have idea About. My configuration: Linux Centos 6.7 MySql 5.7.7 PHP 5.6 Thank you for the help. Joao Nunes Edited August 14, 2015 by oxionstore (see edit history) Share this post Link to post Share on other sites More sharing options...
slee Posted August 20, 2015 Posted August 20, 2015 Hi, I am trying to install free module from Prestashop addons market place in my store's back office. I checked the user guide and it says like this, 1. In your store's back office, click on the tab to connect to PrestaShop Addons, in the upper right of the page. 2. Enter your login information in the box.Now all of your purchases will appear directly in your list of back office modules! 3. After connecting to Addons from your store's back office, click on the "Modules" tab in the menu. 4. Look for the name of the module you want, click "Install", then configure it. But the problem is I don't even see the tab to connect to Prestashop Addons. I am using Prestashop version 1.6 and am newbie for this. Please help!!! Share this post Link to post Share on other sites More sharing options...
pixelwebmx Posted November 4, 2015 Posted November 4, 2015 Great video! Share this post Link to post Share on other sites More sharing options...
Thepreatman Posted November 5, 2015 Posted November 5, 2015 Download and unszipp the files on the computer or a webserver? Share this post Link to post Share on other sites More sharing options...
coastinternet Posted November 19, 2015 Posted November 19, 2015 I am a web developer and have been looking for a good alternative to Shopify and Woocommerce for my clients. I like PrestaShop from what I see, however I had my IT guy try to install it and it won't install. We get to 25% and it hangs. We have looked though all the forums and blogs and we see tons of people having the same issue. We have tried all of the posted solutions with no luck. I need to know if you are going to fix this issue anytime soon as there is no reason that it should not be able to install on a Linux server using the latest version of Centos and Apache under mySQL. I look forward to your speedy response and solution to this issue. Share this post Link to post Share on other sites More sharing options...
WritesIndia Posted December 9, 2015 Posted December 9, 2015 Thanks It's really Halpful Share this post Link to post Share on other sites More sharing options...
Bogh bazaar Posted January 13, 2016 Posted January 13, 2016 (edited) please help am having the same problem as shown below installing prestashop through mojo market place from ipage help help i try ad installa the prestashop on altervista but not work see image installation stops but I do not know why there is no log file to view hi help am having the same problem installing prestashop through mojo market place from ipage help help Edited January 13, 2016 by Bogh bazaar (see edit history) Share this post Link to post Share on other sites More sharing options...
Arometique Fashions Posted February 24, 2016 Posted February 24, 2016 I have watched videos and searched the forum but i still cannot find a solution as to why my cross selling module will not appear, if anyone has an answer how to fix this please let me know, Share this post Link to post Share on other sites More sharing options...
Backsupport2016 Posted March 16, 2016 Posted March 16, 2016 I am trying to download the theme having issues on that then trying to put the directory. I am trying to figure this out would love to get some help Share this post Link to post Share on other sites More sharing options...
Lanis Posted July 2, 2016 Posted July 2, 2016 I bought out a company who used prestashop and gave me super admin access to their backoffice. How do I change everything over from their server to a local server. They were a small company and are not very familiar with the web stuff. Share this post Link to post Share on other sites More sharing options...
tacticalskin Posted October 5, 2016 Posted October 5, 2016 I dont know whats happen, but 1.6.1.7 install when try create database tables, give me this error: Create database tables An error occurred during installation.. If i see in phpmyadmin, i have some tables, but in 12% crash.My host is dreamhost, i run in other domain in same server 1.6.1.5 smooth,all permision are checked to Select , Insert, Update, Delete,Create,Drop,Index,Alter.I try many times and same. Some idea ? Share this post Link to post Share on other sites More sharing options...
dmsincromkt Posted June 15, 2017 Posted June 15, 2017 Great video! thanks Share this post Link to post Share on other sites More sharing options...
Potek Posted June 16, 2017 Posted June 16, 2017 Great! Share this post Link to post Share on other sites More sharing options...
Zohaib-fk Posted October 13, 2017 Posted October 13, 2017 Hi, Many thanks for installation video for 1.7 version. I was doing unzip manually when installation version 1.7 and facing problems. This video help me to know feature which unzip prestashop 1.7 zip file automatically.I am looking for documentation link for enabling php accelerator on my ubuntu and xampp local server. Share this post Link to post Share on other sites More sharing options...
Jen C Posted April 6, 2018 Posted April 6, 2018 I"ve been trying to upgrade from 1.6.1.5 to 1.6.1.18 all week with errors.. finally decided to wipe everything and install 1.7.3 to avoid any upgrades needed in the near future... still can't get it to work.. it does not automatically unzip.. So I'm trying to install it on a local server using devserver17.. It DID unzip but I get these errors and have NO idea how to fix them.. any ideas or guidance, documentation, anything? Share this post Link to post Share on other sites More sharing options...
AltanOzkan Posted September 11, 2018 Posted September 11, 2018 Can you do tutorial for ubuntu 18.04 LTS ? Share this post Link to post Share on other sites More sharing options...
gagalhome Posted September 10, 2019 Posted September 10, 2019 Thanks for the information, I have tried the same instalation method and its worked Share this post Link to post Share on other sites More sharing options...
nordy499 Posted February 17, 2020 Posted February 17, 2020 Thanks for the help ..... 👍 Share this post Link to post Share on other sites More sharing options...
bitsea Posted April 7, 2020 Posted April 7, 2020 ThankYou 🙏 Share this post Link to post Share on other sites More sharing options...
roylam Posted April 14, 2020 Posted April 14, 2020 Hi, I just upload the 3 file to hosting space "index.php" , "Install_PrestaShop.html" and "prestashop.zip". I go to my website and show "An error has occured: You must install PHP zip extension first" May i know how to slove it? Roy Share this post Link to post Share on other sites More sharing options...
Shuvasish Photograph Posted October 19, 2020 Posted October 19, 2020 Excellent Blog! I would like to thank you for the efforts you have made in writing this post. I am hoping for the same best work from you in the future as well. I wanted to thank you for this websites Share this post Link to post Share on other sites More sharing options...
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