Arno86 0 Posted January 15, 2019 (edited) Hello, i tested on 2 different servers with 2-3 domains (top and sub domain) and got everytime the same mail template error. For example I installed actual PrestaShop 1.7.0.5 on php 7.2. After deleting /install I go to demo shop and made an order, with standard template. After the test-order I got this attached screenshot. The variables like "FIRSTNAME" are not "HALLO Roberto Smith" for example. What is wrong? Edited January 15, 2019 by Arno86 text (see edit history) Share this post Link to post Share on other sites
koalabang 0 Posted June 21, 2019 hello, have you find an issue ? I have the same problem. Thanks Share this post Link to post Share on other sites
Arno86 0 Posted June 21, 2019 My developer checked the admin menu and cleared Cache, than it worked Share this post Link to post Share on other sites
Crezzur 111 Posted October 5, 2020 Hello, You can find dan bug-fix for this issue here: https://www.prestashop.com/forums/topic/1033103-bugfix-emails-like-order-confirmation-displaying-variables-like-firstname-lastname/ Share this post Link to post Share on other sites
