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Configuring and using PrestaShop

Questions and information about everyday configuration and use of your PrestaShop storefront. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

43,143 topics in this forum

  1. No input file specified. Backoffice url prefix is not working.

    By ramazza,
    • 20 replies
    • 962 views

  2. Revolut module - currency error

    By ftitus,
    • 2 replies
    • 657 views

  3. Back Office access denied

    By skyfighters,
    • 13 replies
    • 732 views

  4. Can't upgrade using "1 Click Upgrader"

    By Brighteyes,
    • 0 replies
    • 176 views

  5. SOLVED - Debug Mode Only allows me to Back or Front office

    By Fanhoso,   
    • 1 reply
    • 420 views

  6. Invalid orders

    By Georgy Goshin,
    • 4 replies
    • 837 views

  7. Email Settings not editable

    By Euan McGinty,
    • 6 replies
    • 322 views

  8. Prestashop 8.1 - Product sorting not visible

    By bimbogigi,
    • 1 reply
    • 349 views

  9. A strange problem that I didn't see anywhere before.

    By harun272,
    • 5 replies
    • 1,069 views

  10. After upgrading to 1.7.7.5, the order confirmation email layout was broken

    By FES DEV,
    • 7 replies
    • 2,283 views

  11. Prestashop 8.1. Category Full Width

    By oktu.it,
    • 2 replies
    • 309 views

  12. erreur fatal après l'installation d'un module

    By alex775548,
    • 0 replies
    • 229 views

  13. Fatal error after updating from PS. 1.7.7.x to 8.1.2 EmployeeSession->date_add

    By dvd74,
    • 1 reply
    • 328 views

  14. Unable to add or modify a supplier

    By guill4um3,
    • 2 replies
    • 328 views

  15. Store theme in Prestashop 8.1.2

    By Dev.S,
    • 0 replies
    • 278 views

  16. Lien mail pour télécharger le produit virtuel ne fonctionne pas (This order has not been paid.)

    By jemm971,
    • 1 reply
    • 512 views

  17. Difficulty Configuring PrestaShop – Need Assistance

    By jonathangould,
    • 0 replies
    • 184 views

  18. Tracking number in "Shipped" email Prestashop 1.7.5

    By Bartek,
    • 13 replies
    • 10,759 views

  19. Product Title length

    By SIPL Online,
    • 3 replies
    • 291 views

  20. How To Disable "in Transit" Emails From Being Sent?

    By kandalf,
    • 29 replies
    • 12,127 views

  21. How to recompile assets for PrestaShop backoffice?

    By Sixhop,
    • 2 replies
    • 1,760 views

  22. If a carrier is Out Of Range, then calculate that carrier once more...

    By coMegaWebMaster,   
    • 4 replies
    • 899 views

  23. I want to make my internal pages access more easier than how it is now.

    By adamthomson123,
    • 2 replies
    • 319 views

  24. CSV Import Problem - Errors Occured: Error

    By Shy,
    • 3 replies
    • 2,092 views

  25. Using Hummingbird Theme for PS 8.1.2?

    By Jontee,
    • 2 replies
    • 1,088 views

  26. Prestashop Product not visible on category page

    By rizvi_alamdar,
    • 13 replies
    • 2,136 views

  27. GDPR 1.7.5 official module

    By consochris,
    • 7 replies
    • 2,765 views

  28. How to tell if Customer has downloaded Digital product.

    By leandoan,
    • 2 replies
    • 303 views

  29. Marketing module doesn't update products in Google Merchant Center

    By d.zsolt04,
    • 1 reply
    • 454 views

  30. Attributes with fees but without product combinations

    By fihihed715,
    • 2 replies
    • 665 views

  31. Payment Validation Error 8.1.2

    By Szymon88,   
    • 0 replies
    • 548 views

  32. prestashop 1.7.7 php mail problems

    By jondrew,
    • 72 replies
    • 40,783 views

  33. How to use product-flags?

    By RoelH,
    • 3 replies
    • 6,333 views

  34. can't acces admin after adding a extra language. please help

    By xander164,
    • 0 replies
    • 502 views

  35. TCPDF ERROR: [Image] Unable to get image ?

    By vargas,
    • 3 replies
    • 1,093 views

  36. Create Product Button not showing on BackOffice

    By jose.indexeo,
    • 0 replies
    • 192 views

  37. Home slider not centered

    By v84x4,
    • 2 replies
    • 293 views

  38. Problem with the exchange rate when using the price excluding VAT

    By AKH,
    • 3 replies
    • 391 views

  39. [SOLVED]When no stock, allowing orders, database field

    By /rai,   
    • 6 replies
    • 5,326 views

  40. weight

    By garrymula,
    • 3 replies
    • 1,807 views

  41. PS 8.1.0 error 500 Fatal error: Uncaught Symfony

    By borutvel,
    • 6 replies
    • 740 views

  42. Can Prestahop 1.7 use dynamic cache?

    By peppezic,
    • 2 replies
    • 334 views

  43. Invoice is generated but not marked as having invoice

    By Mictor2010,
    • 2 replies
    • 813 views

  44. 'Contact us' translation

    By nedudgi,
    • 1 reply
    • 431 views

  45. Create a new email to associate with a new order status

    By ballashop,
    • 0 replies
    • 223 views

  46. Error 500 when I click on the invoice item in the backend menu.

    By geraldkoo,   
    • 2 replies
    • 1,082 views

  47. Add Category

    By rafnis,
    • 0 replies
    • 1,030 views

  48. Error linking shop through Prestashop Accounts

    By Roberto G H,
    • 0 replies
    • 473 views

  49. Visitors online not working Prestashop 1.7.4.4

    By yaloe2017,
    • 24 replies
    • 11,350 views

  50. Remove "add to cart" button

    By StoqShop,
    • 2 replies
    • 283 views

  51. The amount of possible product packages is not visible.

    By Onno H,
    • 0 replies
    • 209 views

  52. JQuery version

    By troyrob,
    • 4 replies
    • 3,233 views

  53. Regenerate Image only one product

    By www.bio-krby-kamna.cz,
    • 10 replies
    • 1,636 views

  54. Discount rule not working

    By Raknar,
    • 0 replies
    • 225 views

  55. Are we getting hacked on 8.1 or is a PS bug?

    By tivicrdotcom,
    • 10 replies
    • 832 views

  56. Product Import Error

    By timko,
    • 3 replies
    • 501 views

  57. [SOLVED] Unknown error at every import

    By Adrian.V,
    • 1 reply
    • 220 views

  58. My PrestaShop Website front and backend admin not showing

    By WebsiteSpeedExpert,
    • 0 replies
    • 181 views

  59. BUG - Features translations not accessible on product creation

    By RobbieBlokeToys,
    • 0 replies
    • 216 views

  60. how create Monthly discount for user?

    By glontz,
    • 1 reply
    • 283 views

  61. Dates do not format correctly in admin/order listing page

    By gray,
    • 5 replies
    • 730 views

  62. Prestashop 8.1 randomly gets its index.php changed

    By tivicrdotcom,
    • 1 reply
    • 787 views

  63. Wrong categories of product in backend

    By fra_000111,   
    • 3 replies
    • 317 views

  64. [SOLVED] out of stock notification doesn't show anymore!

    By Rhobur,   
    • 9 replies
    • 5,693 views

  65. Weirs behavior on 8.1 when trying to add images to CMS

    By tivicrdotcom,
    • 0 replies
    • 323 views

  66. Issue with place order button

    By Hannah7,
    • 4 replies
    • 1,344 views

  67. memcached dead slow

    By cong2013,
    • 5 replies
    • 2,134 views

  68. Has anyone else had a problem connecting prestashop to Shipstation ? Getting XML error

    By mcbole62,
    • 1 reply
    • 777 views

  69. Unable to translate this text

    By Juanaco,
    • 0 replies
    • 249 views

  70. Out of stock product availability changes by itself

    By UrbanD,
    • 0 replies
    • 183 views

  71. There are no products in one of the stores in multistore mode

    By charlie7,
    • 1 reply
    • 240 views

  72. Prestashop 1.7 using a lot of memory - How to know what's using memory?

    By Nathalie W,   
    • 1 reply
    • 959 views

  73. PDF doesnt work, i get a blank page

    By palidon,
    • 11 replies
    • 1,971 views

  74. Errore dopo aggiornamento undefined

    By Claudia yc,
    • 4 replies
    • 390 views

  75. Fresh version of PS 8.1.1 hacked

    By tivicrdotcom,
    • 5 replies
    • 663 views

  76. Working with Office365 SMTP Email

    By JasonRShaver,   
    • 21 replies
    • 22,205 views

  77. SMTP Email not saving password

    By v84x4,
    • 0 replies
    • 292 views

  78. Error creating new or edit item

    By gfkk,
    • 6 replies
    • 370 views

  79. How to disable module in database

    By just444,
    • 6 replies
    • 22,526 views

  80. How do I change order reference number in 1.7

    By Penge,   
    • 15 replies
    • 18,329 views

  81. SOLVED - Problem saving products

    By piribipipi,
    • 68 replies
    • 86,318 views

  82. 500,000+ rows on ps_guest sounds too big?

    By Andrew H,   
    • 33 replies
    • 31,513 views

  83. Move the logo on 8.1 a bit up

    By tivicrdotcom,
    • 3 replies
    • 389 views

  84. rebuild / regenerate category tree

    By Designinfo.in,   
    • 16 replies
    • 14,397 views

  85. Change translation help

    By Juanaco,
    • 2 replies
    • 389 views

  86. Can't access to admin panel after activating SSL Certificate -

    By Nalena,
    • 9 replies
    • 954 views

  87. I need help adjusting undefined error in shopping cart

    By jocyanno,
    • 1 reply
    • 289 views

  88. Multiple shops on same server, help with URL settings

    By kamppa,
    • 0 replies
    • 244 views

  89. How can I edit a theme like spacing between elements?

    By jocyanno,
    • 0 replies
    • 211 views

  90. Friendly URL

    By djaenicke,
    • 21 replies
    • 5,295 views

  91. Send orders directly to suppliers

    By PaulJBis,
    • 1 reply
    • 559 views

  92. Deprecated hooks and there is no hook displayAdminGridTableBefore in the table of hooks (positions).

    By ShopMann,
    • 3 replies
    • 879 views

  93. [Solved] CSS issues on mobile (PS 1.6)

    By NSN,
    • 0 replies
    • 296 views

  94. Email with error

    By raicap,
    • 3 replies
    • 290 views

  95. I cannot log on my backoffice - invalid login or password - cant log on a employer account.

    By board house,
    • 9 replies
    • 469 views

  96. Getting error "You do not have permission to configure this module." when trying to install a module

    By wright-stationery,   
    • 25 replies
    • 17,482 views

  97. have trouble connecting to Addons

    By cmarie2,   
    • 16 replies
    • 12,426 views

  98. Notify customer when product back in stock - not appearing on product page

    By mowax,   
    • 9 replies
    • 8,468 views

  99. Product quantities in Front office mismatch from Back office

    By SectioPrima,
    • 2 replies
    • 352 views

  100. Warning : X € paid instead of Y €

    By Vazark,
    • 1 reply
    • 330 views
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