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cmarie2

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  • First Name
    Cynthia
  • Last Name
    Nicoletti

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  1. I started my add on modules with a different website 2 years ago. I am starting over with a new website And I just purchased a new theme. Can i be blocked because I am using different website even though I purchased a new theme with the same account?
  2. Using Prestashop version 1.7.6.7 Purchased theme go to modules catalog while I am signed in and it says firewall needs to be disabled. I disabled all firewalls on my PC Mcafee is completely turned off. Checked windows firewall turned off I have tried on my phone, tablet laptop and I receive the same message as shown It looks like we have trouble connecting to Addons. Please refresh the page or check your firewall configuration Turned Off the Firewall via the Advanced Security Window Adjusted the Network Location Awareness Startup Type Setting Tried on all browsers too Did everything I think I possibly could. Could this be a block on my network ? I have been doing this for 2 days now. Please can someone advise me what I can do to access my paid modules ? Thanking you in advance Cynthia
  3. Hello I have tried all day with no success. I bought a theme from Prestashop. I am using 1.7.6.7 version of Prestashop. When in my store I go to module manager and then log into the account which is a different email to access my downloads. I can only see my downloads when logged into prestashop add ons. Can someone please advise what I am doing wrong. Thank you, Cynthia :)
  4. hello all I haven't used my shop for a year and a half. I was able to log in the forums by resetting my password I would like to log in my dashboard and have tried twice to reset that password without a success I emailed admin and haven't received a response Is there anything else I can do? Thank you Cynthia
  5. Unexpected payment error Unfortunately, an error occured while communicating with PayPal. Short Error Message: Transaction refused because of an invalid argument. See additional error messages for details. Detailed Error Message: Item total is invalid. Error Code: 10426 Please contact our Customer service and mention this error code to get this issue resolved. Prestashop version I am using 1.6.1.17 Installed Paypal this version https://addons.prestashop.com/en/payment-card-wallet/8277-.html It does say to use on versions 1.4.0.1 - 1.6.1.0 Does this mean I have to upgrade to 1.7 Prestashop ? So I can use the newer version of Paypal using 1.7 ? I cannot figure out what I am doing wrong. Downloaded the new Module for US to accept paypal payments. The error above is what I receive. Can you help me ? Thank You, Cynthia
  6. Hi again El I received my API . I am not sure if I put my name in the box where it says business or my business name. Something is not set up right. It says when I am ready to pay with paypal Things don't appear to be working at the moment. Please try again later.
  7. Hi El I just found the download for my version. I found it. Installed it. I am trying to configure API on my paypal account. 1.6.1.17
  8. Hello I am very new. I would like to upgrade to the newest version so I can incorporate Paypal the free version. I read what I need to do and do not understand how to. I need someone to make a backup, install the newest version 1.7 and install paypal for me. Thank You, Cynthia
  9. Hello Yes I am a newbie. Is there a module I can purchase I am in the United States. I would like to accept paypal payments and all other credit cards. With each company do I have to pay a fee each month to use their service? Is there a company (module) that I can use to accept all credit cards and just pay a percentage of the sale ? I am trying very hard to learn this all. I do love prestashop so far. The only thing I do not understand is how to accept payments and the best way to do it to not have to pay a monthy charge if possible. Thank you so much Cynthia
  10. Hello I went and did a search and to edit the about us and it says to go to tools. I cannot find where tools is ? Can someone please help. Thank You Delivery Legal Notice Terms and conditions of use About us Secure payment Our stores
  11. Hi Thanks for the information. I installed paypal and when I click to configure it says Your country is not available for this module please go on Prestashop addons to see the different possibilities. Do I delete this one and retry?
  12. I need help Can someone tell me how to incorporate credit card payments. Do I pick a company? I cannot seem to find this information. I would like to use both if possible paypal and credit cards separate if that is possible. Are their companies that only charge when an item is purchased like paypal? Please advise. Thank You Cynthia
  13. Hello I am new to using Prestashop. I currently am using 1.6.1.17 The responsive template I would like to purchase is version v1.6.0.4 - v1.6.1.15 Does that mean I cannot use this template ? Flower Kiosque by BELVG[/size] [/size] Compatible from PrestaShop 1.6.0.4 to 1.6.1.15.[/size]
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