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Bug reports

Discuss the possibility of a bug before posting it on http://forge.prestashop.com/ .

3,173 topics in this forum

  1. SMTP not working on 8.1.2

    By cricket-hockey,
    • 1 reply
    • 2,213 views

  2. Prestashop 1.7.6.8 Translations page won't show anymore strings

    By cleoni,
    • 4 replies
    • 2,513 views

  3. Two columns layout : col-lg-10 replaced by col-lg-9 even if left column has width col-lg-2

    By JoliBazar,
    • 0 replies
    • 811 views

  4. Bug in specific prices for product variants - Prestashop 8.1.1

    By Fabry,
    • 5 replies
    • 3,387 views

  5. problem no send email notification update quantity available via webservice

    By robertocommerce,
    • 2 replies
    • 871 views

  6. Back office notification is memcached

    By billy.chan,
    • 2 replies
    • 1,649 views

  7. in_transit email object translation problem

    By robertocommerce,
    • 0 replies
    • 503 views

  8. Error ProductConstraintException код 310

    By Gogik,
    • 0 replies
    • 770 views

  9. Bug report Stripe official on prestashop 1.6.1

    By AnGe7,
    • 2 replies
    • 35,102 views

  10. Error trying to install a new template

    By Daniel GIO,
    • 5 replies
    • 1,202 views

  11. Discount calculated/shown on total price including taxes on a B2B site where all the prices are indicated without taxes

    By Fabrizio_l,
    • 2 replies
    • 2,743 views

  12. Prestashop cart slow because of a big cart response

    By chattago2002,
    • 0 replies
    • 948 views

  13. Crash when clicking on order (view order) Prestashop 1.7.7.1 -

    By David Simon,   
    • 1 reply
    • 807 views

  14. Can't add product in orders manually

    By Toni Minguez,   
    • 1 reply
    • 732 views

  15. Admin panel is working but shop not

    By jbbm5,
    • 2 replies
    • 765 views

  16. Error on 1click upgrade PS V8.0.3 - V8.0.4

    By DenaliShop,
    • 3 replies
    • 1,048 views

  17. Admin Panel - https 500 error

    By Senior33,
    • 3 replies
    • 844 views

  18. Deprecated hooks and there is no hook displayAdminGridTableBefore in the table of hooks (positions).

    By ShopMann,
    • 0 replies
    • 697 views

  19. design flaw in handling of payment status of an order

    By wahmkow,
    • 2 replies
    • 840 views

  20. The product import configuration does not work !!

    By Steven454,
    • 2 replies
    • 992 views

  21. Bug with "1 CLICK UPGRADE"

    By Alantrejoo,
    • 1 reply
    • 636 views

  22. Backoffice catalog search not working - PS 1.7

    By Trovaweb,   
    • 5 replies
    • 2,315 views

  23. Bug after Upgrade to 8.0.0 (non native modules does not show)

    By BlackCrow,
    • 6 replies
    • 2,922 views

  24. [1.7.8.5] Backoffice very slow - Notification and AdminStat

    By Myo,   
    • 18 replies
    • 6,868 views

  25. Pricesdrop page disappeared after updating to 8.0.4

    By Dennismax,
    • 4 replies
    • 1,074 views

  26. Table Misalignment on Order Confirmation Email Prestashop 1.7.6.8

    By thawatchai197,
    • 1 reply
    • 1,151 views

  27. can't access BO after disabling cache via parameters.php

    By max,
    • 0 replies
    • 687 views

  28. [PS 1.6 / CentOs 8 ]How to force TLS 1.2 for SMTP instead of TLS 1.1 ?

    By mkt974,
    • 0 replies
    • 1,274 views

  29. [SOLVED] Failed to add images product [1.7.1 & 1.7.2 v]

    By yeye412,
    • 6 replies
    • 4,659 views

  30. Can't install PrestaShop Account module required for Marketing with Google module (PS 8.0.4)

    By PT19203,
    • 3 replies
    • 2,401 views

  31. I can't import picrtures in description field

    By Margouillat,
    • 3 replies
    • 690 views

  32. Getting Error copying image from CSV Import of products

    By susanadams89,
    • 0 replies
    • 716 views

  33. supplier import is not working

    By dasom,
    • 9 replies
    • 2,748 views

  34. Product image Solution

    By SliderFlash,
    • 1 reply
    • 803 views

  35. If I activate Geolocation, the prices are shown without taxes

    By seok,
    • 1 reply
    • 1,448 views

  36. Product not saving problem-urgent

    By zaknebut,
    • 1 reply
    • 695 views

  37. Newsletter subscription module. PS 1.7.8.10

    By SliderFlash,
    • 0 replies
    • 632 views

  38. Google ads redirect to 404

    By c64girl,
    • 2 replies
    • 5,357 views

  39. Can't enable combinations [8.0.4]

    By thibest,
    • 0 replies
    • 749 views

  40. Import Product manufacturer or barcode and it generates a new category '0'

    By Harfoot,
    • 6 replies
    • 1,436 views

  41. Bug with pestashop country localization by browser

    By Massimo333,
    • 0 replies
    • 471 views

  42. Actualización 1.7.8.9, error php webservice, web/classes/webservice/WebserviceOutputBuilder

    By Josonet19,
    • 1 reply
    • 871 views

  43. Changes to CMS don't save 1.7.8.7 - Cannot read properties of null (reading 'textContent')

    By Dhaerow8,
    • 21 replies
    • 11,344 views

  44. Can't update Payment Preferences, ps_module_carrier info is deleted

    By Maria_Immograf,
    • 1 reply
    • 1,369 views

  45. Oops! This shop is already linked to another account.

    By cristina,   
    • 11 replies
    • 4,691 views

  46. Prestashop very slow with Docker

    By Yggdrasill,   
    • 36 replies
    • 8,555 views

  47. [Solved] Prestashop 1.7 Access denied as Admin in BO

    By Michal,   
    • 54 replies
    • 62,753 views

  48. prestashop 1.6.1.24 function updateLogo (NOT CORRECT)

    By itmag.pro,   
    • 0 replies
    • 479 views

  49. Admin product list showing wrong product thumbnails

    By JefeK,   
    • 2 replies
    • 1,520 views

  50. leo slideshow configuration module is not working

    By luca_p,   
    • 2 replies
    • 1,240 views

  51. Site going on not working error 500

    By bcshop,
    • 0 replies
    • 495 views

  52. prestashop1.7 the category position is different from database

    By zhanyia23,   
    • 0 replies
    • 617 views

  53. issue with php8.1-fpm

    By Ahmed Elghoneimy,
    • 0 replies
    • 716 views

  54. 1.7.7.5 No module will update or install.

    By djpat99,
    • 20 replies
    • 3,802 views

  55. Prestashop 8.0.2 bug on address

    By LG Federico,
    • 1 reply
    • 1,151 views

  56. Given keyfile path /var/www/validator/cred.json does not exist - validator.prestashop.com

    By Kogkalidis,
    • 0 replies
    • 626 views

  57. [8.0.3] Error 500 while testing email

    By Arnaud Roch-Trève,   
    • 1 reply
    • 1,271 views

  58. Invalid logo URL

    By Thomas777,   
    • 9 replies
    • 6,175 views

  59. The server returned a "500 Internal Server Error". - version 8.04

    By MURAT ONUR YUKSEL,
    • 14 replies
    • 1,890 views

  60. Strange problem with specific prices

    By Luca Scalco,
    • 3 replies
    • 1,107 views

  61. Emails contact_form displaying variables like {firstname} {lastname}

    By Koukay,
    • 1 reply
    • 875 views

  62. Bug cart gift conditions

    By Jordi3108,   
    • 0 replies
    • 791 views

  63. Google Marketing Module by Prestashop Not Working Properly

    By DenaliShop,
    • 13 replies
    • 3,031 views

  64. Critical Bug Alert: Unable to Add Images After Product Duplication on Prestashop 1.7.8.7 ?

    By Blawdi,
    • 2 replies
    • 1,024 views

  65. Installation of modules is not possible - Prestashop 8.0.1

    By Tecc,
    • 18 replies
    • 9,860 views

  66. [solved] Customer Reassurance 4.1.0

    By Bob van der Valk,
    • 3 replies
    • 1,711 views

  67. FatalErrorException in src/PrestaShopBundle/Routing/Converter/AbstractLegacyRouteProvider.php (line 67)

    By ssoaresp,
    • 6 replies
    • 2,859 views

  68. Type error: Return value of PrestaShop\Module\Ps_metrics\Helper\PrestaShopHelper::getTokenFromAdminLink() must be of the type string, null returned

    By lukyno15,
    • 1 reply
    • 2,177 views

  69. The translation is wrong.

    By Hisa,
    • 0 replies
    • 464 views

  70. Stripe module not creating order

    By Guest,   
    • 60 replies
    • 13,830 views

  71. Prestashop version 8.0.4 Site won't load on Mobile

    By aleksskang,   
    • 0 replies
    • 778 views

  72. [SOLVED] PrestaShop 1.6.1.24 slow when updating products

    By iwizard,
    • 20 replies
    • 3,879 views

  73. Prestashop 8.0.4 Errors

    By Jorge Miguel,
    • 6 replies
    • 2,334 views

  74. Prestashop 8.0.4 Crash after saving changes to the product

    By mati7716,
    • 18 replies
    • 2,548 views

  75. Backoffice login loop and ERR_TOO_MANY_REDIRECTS in the frontend

    By danyeah,
    • 2 replies
    • 2,038 views

  76. Catalog -> Product very slow

    By Kemchi_,   
    • 0 replies
    • 912 views

  77. Availability preferences not taken into account

    By Amalia78,
    • 0 replies
    • 916 views

  78. Bug in translations: fix inheritance template filename in case of includes from different cross sources between theme, modules, ...

    By anapaulaohayo,
    • 0 replies
    • 436 views

  79. Checkout reports "Authentication failed 401"

    By Formyx,
    • 8 replies
    • 2,747 views

  80. Cannot delete feature from product

    By pawelszulc,   
    • 6 replies
    • 2,506 views

  81. Error duplicating a website from dev to live version

    By Cristiano Polese,
    • 1 reply
    • 550 views

  82. Double click on "Add to cart" on the product page BUG

    By kacperaka1337,
    • 0 replies
    • 508 views

  83. Product creation add of features error: This value is not valid

    By nana11,
    • 16 replies
    • 5,326 views

  84. prestashop 8 blockcart auto padding mobile not working

    By vitor9000,
    • 0 replies
    • 470 views

  85. Database doubles in size when upload.

    By jorrit,
    • 1 reply
    • 645 views

  86. No email is sent if "no" is selected in the contactform module.

    By Blawdi,
    • 0 replies
    • 531 views

  87. ArgumentCountError when using 1-click Upgrade 8.0.3 -> 8.0.4

    By WebWeber,
    • 2 replies
    • 1,527 views

  88. Dev mod = Chose Module is not a valid module name.

    By Blawdi,
    • 10 replies
    • 2,862 views

  89. Product with combination wrong quantities

    By alexis_gyf,   
    • 0 replies
    • 654 views

  90. Error when updating Prestashop 1.7.5 -> 1.7.8.9

    By Pau111111,
    • 2 replies
    • 2,167 views

  91. Can't log to backoffice (prestashop 1.7.7.2)

    By tga21,   
    • 8 replies
    • 6,927 views

  92. Fatal error: Uncaught Error: Call to undefined method Configuration::getMultiShopValues() in /var/www/vhosts

    By Cyrille XEMARD,
    • 1 reply
    • 827 views

  93. Error with new transport

    By Welele,
    • 1 reply
    • 848 views

  94. SessionHandler::gc() Permission denied (13)

    By zeus1921,
    • 1 reply
    • 3,601 views

  95. Faceted Search Module v3.12.1 unlimited filter depth (0) does not work

    By mesas,
    • 1 reply
    • 875 views

  96. shopping cart thumbnails

    By angellombana,
    • 0 replies
    • 502 views

  97. cant start Update prestashop 1.6.0.9 to 1.6.1 stable

    By c64girl,
    • 0 replies
    • 443 views

  98. I cannot change log email

    By maria-pr,
    • 2 replies
    • 634 views

  99. Prestashop 8.0+ reference field on product list issue

    By DenaliShop,
    • 0 replies
    • 657 views

  100. Fatal error in my website

    By Hicham slm,
    • 1 reply
    • 457 views
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