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Bug reports

Discuss the possibility of a bug before posting it on http://forge.prestashop.com/ .

3,173 topics in this forum

  1. [solved] Prestashop dropdown menu issue

    By Sylar1015,
    • 11 replies
    • 2,881 views

  2. SMTP not working on 8.1.2

    By cricket-hockey,
    • 1 reply
    • 2,307 views

  3. Prestashop 1.7.6.8 Translations page won't show anymore strings

    By cleoni,
    • 4 replies
    • 2,570 views

  4. Two columns layout : col-lg-10 replaced by col-lg-9 even if left column has width col-lg-2

    By JoliBazar,
    • 0 replies
    • 869 views

  5. Bug in specific prices for product variants - Prestashop 8.1.1

    By Fabry,
    • 5 replies
    • 3,546 views

  6. problem no send email notification update quantity available via webservice

    By robertocommerce,
    • 2 replies
    • 905 views

  7. Back office notification is memcached

    By billy.chan,
    • 2 replies
    • 1,682 views

  8. in_transit email object translation problem

    By robertocommerce,
    • 0 replies
    • 521 views

  9. Error ProductConstraintException код 310

    By Gogik,
    • 0 replies
    • 799 views

  10. Bug report Stripe official on prestashop 1.6.1

    By AnGe7,
    • 2 replies
    • 35,140 views

  11. Error trying to install a new template

    By Daniel GIO,
    • 5 replies
    • 1,249 views

  12. Discount calculated/shown on total price including taxes on a B2B site where all the prices are indicated without taxes

    By Fabrizio_l,
    • 2 replies
    • 2,802 views

  13. Prestashop cart slow because of a big cart response

    By chattago2002,
    • 0 replies
    • 982 views

  14. Crash when clicking on order (view order) Prestashop 1.7.7.1 -

    By David Simon,   
    • 1 reply
    • 832 views

  15. Can't add product in orders manually

    By Toni Minguez,   
    • 1 reply
    • 768 views

  16. Admin panel is working but shop not

    By jbbm5,
    • 2 replies
    • 794 views

  17. Error on 1click upgrade PS V8.0.3 - V8.0.4

    By DenaliShop,
    • 3 replies
    • 1,094 views

  18. Admin Panel - https 500 error

    By Senior33,
    • 3 replies
    • 899 views

  19. Deprecated hooks and there is no hook displayAdminGridTableBefore in the table of hooks (positions).

    By ShopMann,
    • 0 replies
    • 746 views

  20. design flaw in handling of payment status of an order

    By wahmkow,
    • 2 replies
    • 891 views

  21. The product import configuration does not work !!

    By Steven454,
    • 2 replies
    • 1,025 views

  22. Bug with "1 CLICK UPGRADE"

    By Alantrejoo,
    • 1 reply
    • 648 views

  23. Backoffice catalog search not working - PS 1.7

    By Trovaweb,   
    • 5 replies
    • 2,373 views

  24. Bug after Upgrade to 8.0.0 (non native modules does not show)

    By BlackCrow,
    • 6 replies
    • 3,047 views

  25. [1.7.8.5] Backoffice very slow - Notification and AdminStat

    By Myo,   
    • 18 replies
    • 7,290 views

  26. Pricesdrop page disappeared after updating to 8.0.4

    By Dennismax,
    • 4 replies
    • 1,110 views

  27. Table Misalignment on Order Confirmation Email Prestashop 1.7.6.8

    By thawatchai197,
    • 1 reply
    • 1,174 views

  28. can't access BO after disabling cache via parameters.php

    By max,
    • 0 replies
    • 721 views

  29. [PS 1.6 / CentOs 8 ]How to force TLS 1.2 for SMTP instead of TLS 1.1 ?

    By mkt974,
    • 0 replies
    • 1,290 views

  30. [SOLVED] Failed to add images product [1.7.1 & 1.7.2 v]

    By yeye412,
    • 6 replies
    • 4,742 views

  31. Can't install PrestaShop Account module required for Marketing with Google module (PS 8.0.4)

    By PT19203,
    • 3 replies
    • 2,478 views

  32. I can't import picrtures in description field

    By Margouillat,
    • 3 replies
    • 712 views

  33. Getting Error copying image from CSV Import of products

    By susanadams89,
    • 0 replies
    • 747 views

  34. supplier import is not working

    By dasom,
    • 9 replies
    • 2,813 views

  35. Product image Solution

    By SliderFlash,
    • 1 reply
    • 826 views

  36. If I activate Geolocation, the prices are shown without taxes

    By seok,
    • 1 reply
    • 1,510 views

  37. Product not saving problem-urgent

    By zaknebut,
    • 1 reply
    • 742 views

  38. Newsletter subscription module. PS 1.7.8.10

    By SliderFlash,
    • 0 replies
    • 655 views

  39. Google ads redirect to 404

    By c64girl,
    • 2 replies
    • 5,787 views

  40. Can't enable combinations [8.0.4]

    By thibest,
    • 0 replies
    • 774 views

  41. Import Product manufacturer or barcode and it generates a new category '0'

    By Harfoot,
    • 6 replies
    • 1,477 views

  42. Bug with pestashop country localization by browser

    By Massimo333,
    • 0 replies
    • 489 views

  43. Actualización 1.7.8.9, error php webservice, web/classes/webservice/WebserviceOutputBuilder

    By Josonet19,
    • 1 reply
    • 887 views

  44. Changes to CMS don't save 1.7.8.7 - Cannot read properties of null (reading 'textContent')

    By Dhaerow8,
    • 21 replies
    • 12,073 views

  45. Can't update Payment Preferences, ps_module_carrier info is deleted

    By Maria_Immograf,
    • 1 reply
    • 1,412 views

  46. Oops! This shop is already linked to another account.

    By cristina,   
    • 11 replies
    • 4,811 views

  47. Prestashop very slow with Docker

    By Yggdrasill,   
    • 36 replies
    • 9,076 views

  48. [Solved] Prestashop 1.7 Access denied as Admin in BO

    By Michal,   
    • 54 replies
    • 63,489 views

  49. prestashop 1.6.1.24 function updateLogo (NOT CORRECT)

    By itmag.pro,   
    • 0 replies
    • 496 views

  50. Admin product list showing wrong product thumbnails

    By JefeK,   
    • 2 replies
    • 1,559 views

  51. leo slideshow configuration module is not working

    By luca_p,   
    • 2 replies
    • 1,283 views

  52. Site going on not working error 500

    By bcshop,
    • 0 replies
    • 511 views

  53. prestashop1.7 the category position is different from database

    By zhanyia23,   
    • 0 replies
    • 637 views

  54. issue with php8.1-fpm

    By Ahmed Elghoneimy,
    • 0 replies
    • 749 views

  55. 1.7.7.5 No module will update or install.

    By djpat99,
    • 20 replies
    • 4,015 views

  56. Prestashop 8.0.2 bug on address

    By LG Federico,
    • 1 reply
    • 1,206 views

  57. Given keyfile path /var/www/validator/cred.json does not exist - validator.prestashop.com

    By Kogkalidis,
    • 0 replies
    • 651 views

  58. [8.0.3] Error 500 while testing email

    By Arnaud Roch-Trève,   
    • 1 reply
    • 1,331 views

  59. Invalid logo URL

    By Thomas777,   
    • 9 replies
    • 6,273 views

  60. The server returned a "500 Internal Server Error". - version 8.04

    By MURAT ONUR YUKSEL,
    • 14 replies
    • 1,974 views

  61. Strange problem with specific prices

    By Luca Scalco,
    • 3 replies
    • 1,146 views

  62. Emails contact_form displaying variables like {firstname} {lastname}

    By Koukay,
    • 1 reply
    • 906 views

  63. Bug cart gift conditions

    By Jordi3108,   
    • 0 replies
    • 821 views

  64. Google Marketing Module by Prestashop Not Working Properly

    By DenaliShop,
    • 13 replies
    • 3,149 views

  65. Critical Bug Alert: Unable to Add Images After Product Duplication on Prestashop 1.7.8.7 ?

    By Blawdi,
    • 2 replies
    • 1,081 views

  66. Installation of modules is not possible - Prestashop 8.0.1

    By Tecc,
    • 18 replies
    • 10,179 views

  67. [solved] Customer Reassurance 4.1.0

    By Bob van der Valk,
    • 3 replies
    • 1,737 views

  68. FatalErrorException in src/PrestaShopBundle/Routing/Converter/AbstractLegacyRouteProvider.php (line 67)

    By ssoaresp,
    • 6 replies
    • 2,934 views

  69. Type error: Return value of PrestaShop\Module\Ps_metrics\Helper\PrestaShopHelper::getTokenFromAdminLink() must be of the type string, null returned

    By lukyno15,
    • 1 reply
    • 2,231 views

  70. The translation is wrong.

    By Hisa,
    • 0 replies
    • 473 views

  71. Stripe module not creating order

    By Guest,   
    • 60 replies
    • 14,464 views

  72. Prestashop version 8.0.4 Site won't load on Mobile

    By aleksskang,   
    • 0 replies
    • 811 views

  73. [SOLVED] PrestaShop 1.6.1.24 slow when updating products

    By iwizard,
    • 20 replies
    • 4,089 views

  74. Prestashop 8.0.4 Errors

    By Jorge Miguel,
    • 6 replies
    • 2,431 views

  75. Prestashop 8.0.4 Crash after saving changes to the product

    By mati7716,
    • 18 replies
    • 2,637 views

  76. Backoffice login loop and ERR_TOO_MANY_REDIRECTS in the frontend

    By danyeah,
    • 2 replies
    • 2,100 views

  77. Catalog -> Product very slow

    By Kemchi_,   
    • 0 replies
    • 952 views

  78. Availability preferences not taken into account

    By Amalia78,
    • 0 replies
    • 941 views

  79. Bug in translations: fix inheritance template filename in case of includes from different cross sources between theme, modules, ...

    By anapaulaohayo,
    • 0 replies
    • 449 views

  80. Checkout reports "Authentication failed 401"

    By Formyx,
    • 8 replies
    • 2,840 views

  81. Cannot delete feature from product

    By pawelszulc,   
    • 6 replies
    • 2,577 views

  82. Error duplicating a website from dev to live version

    By Cristiano Polese,
    • 1 reply
    • 576 views

  83. Double click on "Add to cart" on the product page BUG

    By kacperaka1337,
    • 0 replies
    • 531 views

  84. Product creation add of features error: This value is not valid

    By nana11,
    • 16 replies
    • 5,498 views

  85. prestashop 8 blockcart auto padding mobile not working

    By vitor9000,
    • 0 replies
    • 483 views

  86. Database doubles in size when upload.

    By jorrit,
    • 1 reply
    • 677 views

  87. No email is sent if "no" is selected in the contactform module.

    By Blawdi,
    • 0 replies
    • 545 views

  88. ArgumentCountError when using 1-click Upgrade 8.0.3 -> 8.0.4

    By WebWeber,
    • 2 replies
    • 1,555 views

  89. Dev mod = Chose Module is not a valid module name.

    By Blawdi,
    • 10 replies
    • 2,924 views

  90. Product with combination wrong quantities

    By alexis_gyf,   
    • 0 replies
    • 672 views

  91. Error when updating Prestashop 1.7.5 -> 1.7.8.9

    By Pau111111,
    • 2 replies
    • 2,274 views

  92. Can't log to backoffice (prestashop 1.7.7.2)

    By tga21,   
    • 8 replies
    • 7,195 views

  93. Fatal error: Uncaught Error: Call to undefined method Configuration::getMultiShopValues() in /var/www/vhosts

    By Cyrille XEMARD,
    • 1 reply
    • 851 views

  94. Error with new transport

    By Welele,
    • 1 reply
    • 896 views

  95. SessionHandler::gc() Permission denied (13)

    By zeus1921,
    • 1 reply
    • 3,897 views

  96. Faceted Search Module v3.12.1 unlimited filter depth (0) does not work

    By mesas,
    • 1 reply
    • 894 views

  97. shopping cart thumbnails

    By angellombana,
    • 0 replies
    • 518 views

  98. cant start Update prestashop 1.6.0.9 to 1.6.1 stable

    By c64girl,
    • 0 replies
    • 465 views

  99. I cannot change log email

    By maria-pr,
    • 2 replies
    • 654 views

  100. Prestashop 8.0+ reference field on product list issue

    By DenaliShop,
    • 0 replies
    • 700 views
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