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Bug reports

Discuss the possibility of a bug before posting it on http://forge.prestashop.com/ .

3,162 topics in this forum

  1. Admin panel is working but shop not

    By jbbm5,
    • 2 replies
    • 679 views

  2. Error on 1click upgrade PS V8.0.3 - V8.0.4

    By DenaliShop,
    • 3 replies
    • 961 views

  3. Admin Panel - https 500 error

    By Senior33,
    • 3 replies
    • 720 views

  4. Deprecated hooks and there is no hook displayAdminGridTableBefore in the table of hooks (positions).

    By ShopMann,
    • 0 replies
    • 608 views

  5. design flaw in handling of payment status of an order

    By wahmkow,
    • 2 replies
    • 741 views

  6. The product import configuration does not work !!

    By Steven454,
    • 2 replies
    • 903 views

  7. Bug with "1 CLICK UPGRADE"

    By Alantrejoo,
    • 1 reply
    • 589 views

  8. Backoffice catalog search not working - PS 1.7

    By Trovaweb,   
    • 5 replies
    • 2,222 views

  9. Bug after Upgrade to 8.0.0 (non native modules does not show)

    By BlackCrow,
    • 6 replies
    • 2,740 views

  10. [1.7.8.5] Backoffice very slow - Notification and AdminStat

    By Myo,   
    • 18 replies
    • 6,073 views

  11. Pricesdrop page disappeared after updating to 8.0.4

    By Dennismax,
    • 4 replies
    • 978 views

  12. Table Misalignment on Order Confirmation Email Prestashop 1.7.6.8

    By thawatchai197,
    • 1 reply
    • 1,062 views

  13. can't access BO after disabling cache via parameters.php

    By max,
    • 0 replies
    • 606 views

  14. [PS 1.6 / CentOs 8 ]How to force TLS 1.2 for SMTP instead of TLS 1.1 ?

    By mkt974,
    • 0 replies
    • 1,210 views

  15. [SOLVED] Failed to add images product [1.7.1 & 1.7.2 v]

    By yeye412,
    • 6 replies
    • 4,500 views

  16. Can't install PrestaShop Account module required for Marketing with Google module (PS 8.0.4)

    By PT19203,
    • 3 replies
    • 2,172 views

  17. I can't import picrtures in description field

    By Margouillat,
    • 3 replies
    • 624 views

  18. Getting Error copying image from CSV Import of products

    By susanadams89,
    • 0 replies
    • 644 views

  19. supplier import is not working

    By dasom,
    • 9 replies
    • 2,605 views

  20. Product image Solution

    By SliderFlash,
    • 1 reply
    • 718 views

  21. If I activate Geolocation, the prices are shown without taxes

    By seok,
    • 1 reply
    • 1,324 views

  22. Product not saving problem-urgent

    By zaknebut,
    • 1 reply
    • 606 views

  23. Newsletter subscription module. PS 1.7.8.10

    By SliderFlash,
    • 0 replies
    • 574 views

  24. Google ads redirect to 404

    By c64girl,
    • 2 replies
    • 4,556 views

  25. Can't enable combinations [8.0.4]

    By thibest,
    • 0 replies
    • 689 views

  26. Import Product manufacturer or barcode and it generates a new category '0'

    By Harfoot,
    • 6 replies
    • 1,345 views

  27. Bug with pestashop country localization by browser

    By Massimo333,
    • 0 replies
    • 416 views

  28. Actualización 1.7.8.9, error php webservice, web/classes/webservice/WebserviceOutputBuilder

    By Josonet19,
    • 1 reply
    • 775 views

  29. Changes to CMS don't save 1.7.8.7 - Cannot read properties of null (reading 'textContent')

    By Dhaerow8,
    • 21 replies
    • 10,391 views

  30. Can't update Payment Preferences, ps_module_carrier info is deleted

    By Maria_Immograf,
    • 1 reply
    • 1,264 views

  31. Oops! This shop is already linked to another account.

    By cristina,   
    • 11 replies
    • 4,416 views

  32. Prestashop very slow with Docker

    By Yggdrasill,   
    • 36 replies
    • 7,731 views

  33. PS 8.0.4 - Missing rounding price option

    By Ceramiku,
    • 1 reply
    • 729 views

  34. [Solved] Prestashop 1.7 Access denied as Admin in BO

    By Michal,   
    • 54 replies
    • 61,144 views

  35. prestashop 1.6.1.24 function updateLogo (NOT CORRECT)

    By itmag.pro,   
    • 0 replies
    • 440 views

  36. Admin product list showing wrong product thumbnails

    By JefeK,   
    • 2 replies
    • 1,441 views

  37. leo slideshow configuration module is not working

    By luca_p,   
    • 2 replies
    • 1,095 views

  38. Site going on not working error 500

    By bcshop,
    • 0 replies
    • 458 views

  39. prestashop1.7 the category position is different from database

    By zhanyia23,   
    • 0 replies
    • 563 views

  40. issue with php8.1-fpm

    By Ahmed Elghoneimy,
    • 0 replies
    • 644 views

  41. 1.7.7.5 No module will update or install.

    By djpat99,
    • 20 replies
    • 3,314 views

  42. Prestashop 8.0.2 bug on address

    By LG Federico,
    • 1 reply
    • 1,035 views

  43. Given keyfile path /var/www/validator/cred.json does not exist - validator.prestashop.com

    By Kogkalidis,
    • 0 replies
    • 592 views

  44. [8.0.3] Error 500 while testing email

    By Arnaud Roch-Trève,   
    • 1 reply
    • 1,156 views

  45. Invalid logo URL

    By Thomas777,   
    • 9 replies
    • 5,990 views

  46. The server returned a "500 Internal Server Error". - version 8.04

    By MURAT ONUR YUKSEL,
    • 14 replies
    • 1,711 views

  47. Strange problem with specific prices

    By Luca Scalco,
    • 3 replies
    • 1,012 views

  48. Emails contact_form displaying variables like {firstname} {lastname}

    By Koukay,
    • 1 reply
    • 799 views

  49. Bug cart gift conditions

    By Jordi3108,   
    • 0 replies
    • 701 views

  50. Google Marketing Module by Prestashop Not Working Properly

    By DenaliShop,
    • 13 replies
    • 2,880 views

  51. Critical Bug Alert: Unable to Add Images After Product Duplication on Prestashop 1.7.8.7 ?

    By Blawdi,
    • 2 replies
    • 944 views

  52. Installation of modules is not possible - Prestashop 8.0.1

    By Tecc,
    • 18 replies
    • 9,077 views

  53. [solved] Customer Reassurance 4.1.0

    By Bob van der Valk,
    • 3 replies
    • 1,654 views

  54. FatalErrorException in src/PrestaShopBundle/Routing/Converter/AbstractLegacyRouteProvider.php (line 67)

    By ssoaresp,
    • 6 replies
    • 2,707 views

  55. Type error: Return value of PrestaShop\Module\Ps_metrics\Helper\PrestaShopHelper::getTokenFromAdminLink() must be of the type string, null returned

    By lukyno15,
    • 1 reply
    • 2,001 views

  56. The translation is wrong.

    By Hisa,
    • 0 replies
    • 436 views

  57. Stripe module not creating order

    By Guest,   
    • 60 replies
    • 12,604 views

  58. Prestashop version 8.0.4 Site won't load on Mobile

    By aleksskang,   
    • 0 replies
    • 732 views

  59. [SOLVED] PrestaShop 1.6.1.24 slow when updating products

    By iwizard,
    • 20 replies
    • 3,538 views

  60. Prestashop 8.0.4 Errors

    By Jorge Miguel,
    • 6 replies
    • 2,140 views

  61. Prestashop 8.0.4 Crash after saving changes to the product

    By mati7716,
    • 18 replies
    • 2,336 views

  62. Backoffice login loop and ERR_TOO_MANY_REDIRECTS in the frontend

    By danyeah,
    • 2 replies
    • 1,931 views

  63. Catalog -> Product very slow

    By Kemchi_,   
    • 0 replies
    • 804 views

  64. Availability preferences not taken into account

    By Amalia78,
    • 0 replies
    • 861 views

  65. Bug in translations: fix inheritance template filename in case of includes from different cross sources between theme, modules, ...

    By anapaulaohayo,
    • 0 replies
    • 400 views

  66. Checkout reports "Authentication failed 401"

    By Formyx,
    • 8 replies
    • 2,508 views

  67. Cannot delete feature from product

    By pawelszulc,   
    • 6 replies
    • 2,412 views

  68. Error duplicating a website from dev to live version

    By Cristiano Polese,
    • 1 reply
    • 496 views

  69. Double click on "Add to cart" on the product page BUG

    By kacperaka1337,
    • 0 replies
    • 462 views

  70. Product creation add of features error: This value is not valid

    By nana11,
    • 16 replies
    • 4,999 views

  71. prestashop 8 blockcart auto padding mobile not working

    By vitor9000,
    • 0 replies
    • 434 views

  72. Database doubles in size when upload.

    By jorrit,
    • 1 reply
    • 607 views

  73. No email is sent if "no" is selected in the contactform module.

    By Blawdi,
    • 0 replies
    • 463 views

  74. ArgumentCountError when using 1-click Upgrade 8.0.3 -> 8.0.4

    By WebWeber,
    • 2 replies
    • 1,458 views

  75. Dev mod = Chose Module is not a valid module name.

    By Blawdi,
    • 10 replies
    • 2,759 views

  76. Product with combination wrong quantities

    By alexis_gyf,   
    • 0 replies
    • 612 views

  77. Error when updating Prestashop 1.7.5 -> 1.7.8.9

    By Pau111111,
    • 2 replies
    • 2,056 views

  78. Can't log to backoffice (prestashop 1.7.7.2)

    By tga21,   
    • 8 replies
    • 6,506 views

  79. Fatal error: Uncaught Error: Call to undefined method Configuration::getMultiShopValues() in /var/www/vhosts

    By Cyrille XEMARD,
    • 1 reply
    • 761 views

  80. Error with new transport

    By Welele,
    • 1 reply
    • 738 views

  81. SessionHandler::gc() Permission denied (13)

    By zeus1921,
    • 1 reply
    • 3,085 views

  82. Faceted Search Module v3.12.1 unlimited filter depth (0) does not work

    By mesas,
    • 1 reply
    • 816 views

  83. shopping cart thumbnails

    By angellombana,
    • 0 replies
    • 463 views

  84. cant start Update prestashop 1.6.0.9 to 1.6.1 stable

    By c64girl,
    • 0 replies
    • 408 views

  85. I cannot change log email

    By maria-pr,
    • 2 replies
    • 588 views

  86. Prestashop 8.0+ reference field on product list issue

    By DenaliShop,
    • 0 replies
    • 565 views

  87. Fatal error in my website

    By Hicham slm,
    • 1 reply
    • 418 views

  88. Shop got fatal error

    By kryztH,
    • 5 replies
    • 2,424 views

  89. Duplicated products prestashop 1.7 backoffice

    By Dawn,
    • 1 reply
    • 1,003 views

  90. Trying to fix a Prestashop combinations bug - any pointers/ideas?

    By JustJohn,
    • 0 replies
    • 409 views

  91. Server error 500 due to a syntax error

    By boursault,   
    • 1 reply
    • 1,288 views

  92. Can't update modules

    By Andy2023,
    • 2 replies
    • 2,881 views

  93. Overview Activity not Loading and not showing orders in control panel dashboard

    By Trovaweb,   
    • 7 replies
    • 3,075 views

  94. cannot save changes to products when attributes are attached

    By timothy271,
    • 1 reply
    • 823 views

  95. Promo code error Prestashop 1.7.5.0

    By Aqeem,
    • 0 replies
    • 361 views

  96. Control panel login redirect to login - 1.7.8.3

    By detoloslaos,
    • 5 replies
    • 2,655 views

  97. Barcode insertion code does not work in 1.7 which was working in 1.6

    By Presta Roshan,   
    • 7 replies
    • 5,359 views

  98. Unrealistic data at admin's desktop statistics - Presta 8.0.1

    By SebcioKa,
    • 2 replies
    • 672 views

  99. Brand / Manufacturer Product List Image Urls are not correct

    By funkoff,
    • 1 reply
    • 806 views

  100. Category link not generated for main categories - Presta 8.0.1

    By SebcioKa,
    • 0 replies
    • 692 views
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