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Showing results for tags 'technical issue'.
Found 3 results
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Hi, i encountered an issue on catalog search in backoffice. No matter which search you make, all products are returned to me as a search result (see attachment). I also noticed that if I go to see the SQL Query that is processed on the basis of the search, it is not modified by entering the search key used. Informazioni sul server Linux #1 SMP Thu May 27 10:10:44 UTC 2021 x86_64 Versione software del server: Apache Versione di PHP: 7.2.34 Limite di memoria: 1G Tempo di esecuzione massimo: 10000 Dimensione Max. dei file da caricare: 256M Versione di PrestaShop: 1.7.7.0 URL negozio: http://schepismodel.com/ Percorso negozio: /home/ijplfryu/schepismodel.com Tema attualmente utilizzato: mega_parts_store
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Since this morning, I have been struggling with the problem that the photos in the categories are pixelated. The problem occurs in browsers based on the Chromium engine (Chrome, Edge, Opera). This problem does not exist with Firefox. In the attachment I am sending a screen from Chrome and Firefox for comparison and a link to the store for viewing: https://medpak.com.pl/nowe-produkty Firefox Chrome
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Hello everyone, The issue happened today at 2pm (CET), several people using PrestaShop 1.6 & 1.7 have trouble to access their Back Office. Note that it doesn't affect all versions. Workaround - For those of you who can't access your Back Office, we recommend you deactivate the gamification module. It should fix the issue. We suggest you rename the gamification file. You should find it here: modules/gamification. You have another possibility; to delete the following line in your database: ps_tab >> a module = “gamification”. The team is working o it and we keep you posted as soon as we get new information about this issue. We sincerely apologize for the inconvenience, Best, Antoine Edit: I confirm you that the issue has been fixed.
