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Bug reports

Discuss the possibility of a bug before posting it on http://forge.prestashop.com/ .

1,892 topics in this forum

  1. 500 internal server error check-out process PS 1.7.2.x

    By aurora4pps ,   
    • 7 replies
    • 3,775 views

  2. [PrestaShop] Fatal error in module file :/xxxxx/classes/db/DbPDO.php: Call to a member function rowCount() on boolean - cannot delete images themeconfigurator

    By selectshop.at ,
    • 1 reply
    • 2,301 views

  3. Problem on invoice showing empty BANK block PS 1.6.

    By selectshop.at ,
    • 0 replies
    • 1,160 views

  4. Error: ContextErrorException Notice: Undefined index: name

    By DKA ,
    • 1 reply
    • 17 views

  5. Brain Teaser: Randomly, Load time> 30,000 ms instead of 60ms (InitContent)

    By HeineFR ,   
    • 5 replies
    • 91 views

  6. WARNING - Translation not found [1.7.4.2]

    By felix0918 ,   
    • 2 replies
    • 444 views

  7. Missing slashes from paths

    By sondaj ,   
    • 4 replies
    • 837 views

  8. edit with Customer reassurance module)

    By fatsats ,
    • 19 replies
    • 7,098 views

  9. Error when saving product

    By Alessandro ,   
    • 0 replies
    • 33 views

  10. Voucher code on discounted products error

    By Babilrob ,
    • 6 replies
    • 818 views

  11. [Prestashop 1.6.1.24] Subcategories error or bug

    By Sergio ,
    • 0 replies
    • 28 views

  12. Croatia - VAT rules

    By oakwood ,   
    • 5 replies
    • 493 views

  13. Error 500 Creating Account

    By Ruimigodinho ,
    • 1 reply
    • 30 views

  14. The server returned a "500 Internal Server Error".

    By itservizi ,
    • 3 replies
    • 53 views

  15. Unable to register - create account button does not work

    By soff ,
    • 0 replies
    • 20 views

  16. client denied dispatcher.php

    By stig_cousine ,
    • 2 replies
    • 52 views

  17. PS 1.7.x: Problem with Cookies? Sometime not working AddToCart

    By Pechy.cz ,   
    • 15 replies
    • 4,353 views

  18. BO access error 500 [Debug mode only]

    By Tanker ,   
    • 5 replies
    • 1,562 views

  19. User Deprecated Prestashop 1.7.4.3

    By alexpacha ,
    • 2 replies
    • 545 views

  20. Major carriers problem when restrictions applied within product settings

    By facethefuture ,   
    • 2 replies
    • 389 views

  21. 'Unable to update settings' saving any product in 1.7

    By Innosons ,   
    • 16 replies
    • 4,543 views

  22. [Solved] Prestashop 1.7 Access denied as Admin in BO

    By Michal ,   
    • 40 replies
    • 17,868 views

  23. Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart

    By AlexPopov ,   
    • 7 replies
    • 2,352 views

  24. HTTP ERROR 500

    By E-GOR ,
    • 1 reply
    • 972 views

  25. Cannot Edit Product [Save or Save and Stay] not work

    By Osama2030 ,
    • 1 reply
    • 151 views

  26. Error http 500 on category pages

    By Becom ,
    • 1 reply
    • 103 views

  27. [Prestashop 1.7.6.1] Problem generating a large number of product combinations

    By duccio_wndg ,   
    • 1 reply
    • 112 views

  28. Products deleted from order when product deleted from catalog

    By DanielDx ,
    • 2 replies
    • 113 views

  29. Bug: Can not load product which generate after copy product

    By target46k2 ,
    • 5 replies
    • 671 views

  30. Wrong redirect after account creation ssl active, on 1.7.5.2

    By LGSTORE ,
    • 1 reply
    • 277 views

  31. PrestaShop 1.7.5.1 - Translations not saving / updating

    By finnenhawke ,
    • 20 replies
    • 4,554 views

  32. [solved]Prestashop 1.7.6.2 - dropdowns not working

    By CheeryReaper ,
    • 6 replies
    • 195 views

  33. 1.7.6.2 Bug on the promo also displayed on the related product

    By jacques-ch ,
    • 2 replies
    • 200 views

  34. displaying customer passwords in emails prestashop 1.7

    By klymets1 ,
    • 2 replies
    • 398 views

  35. newsletter_voucher sending withour subscription

    By soniqro ,
    • 0 replies
    • 101 views

  36. if customization field enabled - error product add to cart PS 1.7.5.0

    By fitgura ,
    • 1 reply
    • 120 views

  37. Link to database cannot be established:SQLSTATE[HY000] [2005]

    By Roxtion ,
    • 12 replies
    • 10,974 views

  38. Problem Prestashop 1.7.6.2 and (1) onKernelRequest in admin.php

    By venditdevs ,
    • 0 replies
    • 233 views

  39. Prestashop 1.7.6 Invoice rounding decimal

    By Spidee ,
    • 0 replies
    • 149 views

  40. Going to the customers page in BO takes about 30 minutes! :)

    By alexmixaylov ,
    • 2 replies
    • 153 views

  41. Where is the "Import Translations" in PS 1.7?

    By leonardodestefanis ,
    • 9 replies
    • 5,237 views

  42. Bug during printing order BO Prestashop 1.7

    By Mathrix ,
    • 8 replies
    • 1,071 views

  43. Images get 404 error during page load

    By llucab ,   
    • 0 replies
    • 124 views

  44. 1.7.4.2 PS, and module Viewed products - found an error

    By satkauskas ,   
    • 1 reply
    • 432 views

  45. Random checkout problems

    By Davide Garlaschini ,
    • 4 replies
    • 136 views

  46. Not defining JS values after update 1.7.5 -> 1.7.6.1

    By BartV ,
    • 4 replies
    • 150 views

  47. Missing GDPR checkbox and text in Product comments module

    By aledigit ,
    • 2 replies
    • 187 views

  48. Back office: error

    By tanohdaby08 ,
    • 1 reply
    • 162 views

  49. Role of a db table's field

    By Tom1884 ,
    • 0 replies
    • 121 views

  50. Notice: Undefined index: meta_title - is empty

    By Krzysztofbeiks ,
    • 0 replies
    • 183 views

  51. Can't edit description product

    By Nino59 ,
    • 3 replies
    • 1,604 views

  52. Faceted Seacrh Expand and check all issue

    By Calleja ,
    • 0 replies
    • 120 views

  53. Query abandoned carts

    By LOCEN_ ,
    • 1 reply
    • 332 views

  54. Image import

    By jarmolkowicz ,
    • 0 replies
    • 152 views

  55. categorys menu thumb image breaking error

    By claus@side-walk.dk ,
    • 0 replies
    • 136 views

  56. Customer password reset doesn't work

    By Moryl ,   
    • 2 replies
    • 848 views

  57. Prestashop1.7 customer password reset doesn’t work

    By Chandler123 ,
    • 2 replies
    • 675 views

  58. Warning: file_exists(): open_basedir restriction in effect.

    By Minds ,   
    • 1 reply
    • 472 views

  59. How to disable 'save button load' ?

    By Punisher ,
    • 1 reply
    • 194 views

  60. Can't install any theme

    By PirateHearts ,
    • 2 replies
    • 233 views

  61. Database with password with two %'s in it

    By Middelkoop ,
    • 2 replies
    • 516 views

  62. Oops! An Error Occurred "500 Internal Server Error" prestashop 1.7.6.1

    By iliass ,
    • 2 replies
    • 251 views

  63. Missing actionAuthenticationBefore hook PS 1.7.6.0

    By marco2308 ,
    • 1 reply
    • 329 views

  64. Blanck admin page - breaking modules - clean the cache

    By Atlasan ,
    • 9 replies
    • 227 views

  65. Getting error when adding HTML content into pages

    By tpavlou ,
    • 2 replies
    • 225 views

  66. 1.7.4.2 Crosseling product detail

    By Diego ,   
    • 2 replies
    • 325 views

  67. 1.7.3.0 Vouchers not appearing in My Vouchers

    By Joey ,   
    • 6 replies
    • 871 views

  68. InvalidArgumentException for Webservice with Composer

    By olivier.mongeot@gmail.com ,   
    • 1 reply
    • 215 views

  69. PrestaShop v1.7 Admin panel logs out on any action

    By Eugene L ,   
    • 1 reply
    • 170 views

  70. Issue creating more than 4 combinations

    By POOLEworks ,
    • 0 replies
    • 158 views

  71. Product page changes not always saved on Firefox 70

    By Alexenn ,
    • 0 replies
    • 168 views

  72. Error 500 im Backoffice

    By Joshua8333 ,   
    • 2 replies
    • 247 views

  73. PRESTA 1.7.6 Multistore ISSUE - product editacion

    By Marek Gura ,
    • 0 replies
    • 177 views

  74. AMP pages are always showing unhandle request 500

    By ahmadsab ,
    • 2 replies
    • 199 views

  75. Unable to load template 'file:catalog/_partials/miniatures/product.tpl'

    By olivier.mongeot@gmail.com ,
    • 11 replies
    • 357 views

  76. suexec error log and web server error log

    By stals443 ,
    • 4 replies
    • 242 views

  77. Permission modified

    By CristiNec ,
    • 0 replies
    • 186 views

  78. Edit Customer => Error 500

    By Lukas Truninger ,
    • 0 replies
    • 181 views

  79. ["Solved"] HTTP ERROR 500 - Backend / Admin

    By Demuth ,
    • 10 replies
    • 1,642 views

  80. [SOLVED] Add to cart button does nothing in Prestashop 1.7.5.2

    By Aidelio ,   
    • 2 replies
    • 295 views

  81. 1 Clic upgrade bug

    By Juan Carlos D'Arrigo ,   
    • 0 replies
    • 177 views

  82. bug 1 click

    By vincenzo82 ,
    • 0 replies
    • 196 views

  83. -Resolved-Error changing combination, return to default option

    By gusman126 ,
    • 1 reply
    • 225 views

  84. translation.bundle.js SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

    By aymeric69001 ,
    • 1 reply
    • 854 views

  85. socialloginizer/account Not Editable

    By abady ,   
    • 7 replies
    • 297 views

  86. Having Problem in creating Products

    By jinjin_89 ,
    • 1 reply
    • 249 views

  87. 1.7.6.1 - [PrestaShopDatabaseException code 0] in categories

    By cedib ,   
    • 0 replies
    • 198 views

  88. Prestashop 1.7.3.1 not saving products

    By duckdodgers ,   
    • 17 replies
    • 3,265 views

  89. Bug on Frontcontroller::init

    By France-Elite ,
    • 6 replies
    • 3,497 views

  90. ps_mainmenu items not clickable on Chrome browser

    By knekke ,   
    • 1 reply
    • 200 views

  91. Visitor cant access category

    By CM Hardware ,   
    • 0 replies
    • 189 views

  92. Logout and homepage problem, white screen

    By Haluska ,
    • 4 replies
    • 252 views

  93. Buynow Button Multilanguage not redirecting properly

    By Lukas Truninger ,
    • 0 replies
    • 200 views

  94. problem with state and province

    By superv ,
    • 2 replies
    • 381 views

  95. Products wrongly translated in Czech distributed language package

    By TomasDvorsky ,
    • 0 replies
    • 201 views

  96. Prix passe à 0 quand on augmente la quantité

    By Kévin Charlier ,
    • 0 replies
    • 212 views

  97. PS 1.7.6.1 + PayPal v5.0.2 Incomplete _checkTLSVersion

    By metacreo ,
    • 0 replies
    • 215 views

  98. Errore dopo l'aggiornamento da 1.6.2.1 a 1.7.6.1

    By erprise ,   
    • 0 replies
    • 210 views

  99. Bug in LegacyHelperLinkBuilder (v1.7.6.1) & fix

    By MrJosha ,
    • 0 replies
    • 214 views

  100. Category Home + Features = bug

    By MrSoulPC915 ,
    • 0 replies
    • 210 views
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