Bug reports

1,498 questions in this forum

1. 500 internal server error check-out process PS 1.7.2.x

   Asked by aurora4pps, April 8

   • 500 internal server error
   • prestashop
   • prestashop 1.7.2x
   0 votes
   7 answers
2. [PrestaShop] Fatal error in module file :/xxxxx/classes/db/DbPDO.php: Call to a member function rowCount() on boolean - cannot delete images themeconfigurator

   Asked by selectshop.at, March 18

   1 vote
   1 answer
3. Problem on invoice showing empty BANK block

   Asked by selectshop.at, March 21

   0 votes
   0 answers
4. PayPal processing errors PS1.6.1.23 / PHP7.1

   Asked by motion2082, 7 hours ago

   0 votes
   0 answers
5. Impossible to remove a customized product in cart

   Asked by sunnmagic, 10 hours ago

   0 votes
   0 answers
6. Product image disappear after changing quantity

   Asked by JokerRoader, Yesterday at 06:50 PM

   0 votes
   0 answers
7. help please fatal error routing.loader

   Asked by youpimatin, Yesterday at 09:26 AM

   0 votes
   0 answers
8. Module ps_viewedproduct update from v1.1.0 to v1.2.0 cause cart stop working PS 1.7.3.2

   Asked by 884483048, Friday at 12:38 AM

   0 votes
   2 answers
9. Upgraded to 1.7.4.3 from 1.6.14 - position in category 0

   Asked by Bizzy Lizzy, Monday at 05:39 PM

   0 votes
   1 answer
10. prestashop 1.7 Major bug with Virtual Products

    Asked by GMVitus, September 3

    • virtual product
    • discount voucher
    0 votes
    5 answers
11. Facebook Event Tracking Issue

    Asked by danybaydoun, Saturday at 10:20 PM

    • facebook
    • event tracking
    • pixel helper
    0 votes
    1 answer
12. Error al hacer consulta en la seccion clientes

    Asked by aguzmancano, Friday at 02:51 PM

    • clientes
    • error
    • database
    • base de datos
    0 votes
    0 answers
13. [PS 1.7] can't access Product management and module management in admin

    Asked by Camille_Nrn, November 8, 2016

    1 vote
    9 answers
14. My home page not working. &   other all pages are working.

    Asked by charlestcr, December 6

    0 votes
    0 answers
15. PS 1.6.x and 1.7.x on PHP 7.1 Fatal error: operator not supported in DbQuery.php

    Asked by www.remoteshaman.com, December 16, 2016

    0 votes
    22 answers
16. I cant send emails from BO thru THE customer service

    Asked by masseman11, December 5

    0 votes
    2 answers
17. IMpossible to register in this forum with chrome

    Asked by iamtheboss, October 17

    0 votes
    1 answer
18. Error locale() locale vn is not loaded from moment locales!

    Asked by tranbinhcse, April 8, 2017

    0 votes
    3 answers
19. Function mcrypt_encrypt() is deprecated in /classes/Rijndael.php on line 51

    Asked by rl_lucian, June 21, 2017

    0 votes
    27 answers
20. Warning på rad 1017 i fil /home/mysite/domains/mysite.se/public_html/controllers/admin/AdminCustomerThreadsController.php [2] count(): Parameter must be an array or an object that implements Countable

    Asked by masseman11, December 4

    0 votes
    1 answer
21. Can't save combinations 1.7.3.3 - Errors on ajax

    Asked by w0lf, November 21

    0 votes
    1 answer
22. Invoice logo missing 1.7.4.4

    Asked by Michel-T3, November 19

    0 votes
    1 answer
23. Discount calculated/shown on total price including taxes on a B2B site where all the prices are indicated without taxes

    Asked by Fabrizio_l, November 20

    0 votes
    1 answer
24. [solved]Backoffice false url in production

    Asked by Inform-All, November 29

    0 votes
    2 answers
25. problem in ps_order_detail when product in the order has a product_supplier_reference

    Asked by eleb, November 30

    • order_detail;
    • supplier reference
    0 votes
    0 answers
26. Stock available reduces when add to cart

    Asked by mobeen, November 19

    0 votes
    3 answers
27. <ul> and <li> tags problem in product description PS 1.7.2.4

    Asked by ToyLover, November 10, 2017

    0 votes
    3 answers
28. Multistore URL issue

    Asked by bogdan90i, October 13, 2017

    • multistore
    • prestashop 1.7
    • multistore bug
    0 votes
    15 answers
29. cant save prices to prestashop multisite all shops

    Asked by moatazattia, November 24

    0 votes
    0 answers
30. Web Service Unavailable, error 503

    Asked by lquenta, November 20

    0 votes
    1 answer
31. There is 0 item in your cart.

    Asked by htmoh, November 21

    0 votes
    3 answers
32. Unable to save modificarions to products

    Asked by mostlyharmless, November 21

    0 votes
    1 answer
33. 1.6.1.17 Incorrect invoice tax details

    Asked by overbags, October 28, 2017

    0 votes
    5 answers
34. 1 click upgrade failed

    Asked by Barrietyrer, November 19

    0 votes
    0 answers
35. VAT error on order

    Asked by pchan, September 14

    0 votes
    3 answers
36. ps_categoryproducts [SOLVED] ps_categoryproducts caches translation on shop change

    Asked by maersk, March 6

    • cache
    • bug
    • translation
    • problem
    0 votes
    5 answers
37. order conf email wrong tax if discount is enabled

    Asked by Wladi, May 20, 2017

    • order conf wrong tax discount
    0 votes
    1 answer
38. Coupon discount error on manual orders

    Asked by RobertNucci, February 20

    0 votes
    2 answers
39. Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart

    Asked by AlexPopov, February 5

    • error
    • order
    • cart
    • backoffice
    0 votes
    4 answers
40. 'Unable to update settings' saving any product in 1.7

    Asked by Innosons, December 9, 2017

    • unable to update settings
    • saving issue
    • prestashop 1.7
    0 votes
    4 answers
41. Product list is not displaying in order

    Asked by m.wyka, November 14

    0 votes
    0 answers
42. Qunatity discount table not change with combination

    Asked by jacksfregio, November 14

    • product combinations
    • specific price
    • quantity discount
    0 votes
    0 answers
43. Install prestashop 1.7.4

    Asked by GioielleriaMazzon, November 13

    0 votes
    0 answers
44. 500 error 500 error when accesing catalog in backoffice with second language

    Asked by cristidam, April 10

    • xlf_orig
    • translator.php
    • backoffice
    0 votes
    1 answer
45. Module List of Link moves call us event if deleted

    Asked by JCV, November 12

    • list of link
    0 votes
    3 answers
46. FatalerrorExeption in AdminLoginController.php

    Asked by Jaws, November 12

    • 1-click update
    • login error
    • fatalerrorexception in adminlogincontroller.php
    0 votes
    0 answers
47. Prestashop take up 20GB of disk space, please help

    Asked by Mantovani Maurizio, November 11

    • full disk
    • disk space
    • big
    • cache
    0 votes
    1 answer
48. [BUG] What the...? Order assigned to a different customer!!

    Asked by Iván Lozano, September 5

    • order
    • bug
    • customer
    0 votes
    1 answer
49. Accès back-office et site

    Asked by site87, November 8

    0 votes
    2 answers
50. Installing 1.7.4.4 error during installation

    Asked by Peter MacInnis, November 8

    • jqxhr
    • errorthrown
    0 votes
    1 answer
51. Problem when adding quantity in webshop

    Asked by korter, November 8

    0 votes
    1 answer
52. PS 1.7.0.5 - Cannot access back office products page without debug mode turned ON

    Asked by mike_101, February 24, 2017

    0 votes
    5 answers
53. PrestaShop doesn't decrease stock on order

    Asked by Tárraga, November 8

    0 votes
    0 answers
54. The admin payment preferences page is blank

    Asked by yoninov, November 8

    2 votes
    0 answers
55. There is no Armenia country - Prstashop 1.7.4

    Asked by korter, November 8

    0 votes
    0 answers
56. PayPal Module not working

    Asked by ThudGames, October 19

    • paypal
    • module
    • checkout
    0 votes
    2 answers
57. Bug - No carriers available | Prestashop 1.7.3.3

    Asked by joaocoelho, July 23

    0 votes
    3 answers
58. Error 500 again!

    Asked by Miguel, November 7

    0 votes
    1 answer
59. Prestashop 1.7.4 No carrier available

    Asked by Peter PANC, November 6

    • prestashop
    • 1.7
    • 1.7.4
    • no
    • carrier
    • available
    • for
    • this
    • address
    0 votes
    1 answer
60. Problem update product multi-language

    Asked by Kevin, November 6

    • products
    • save
    • update
    0 votes
    0 answers
61. prestashop 1.7 Prestashop 1.7.3.1 not saving products

    Asked by duckdodgers, April 30

    • error saving products
    • combinations
    0 votes
    14 answers
62. 1.7.4.2 Crosseling product detail

    Asked by Diego, November 6

    • crossselling
    • product
    • detail
    0 votes
    0 answers
63. 1.7.4.2 - Duplicate order code

    Asked by Diego, November 6

    • duplicate
    • orders
    • payment
    0 votes
    0 answers
64. Problem with upgrade ps 1.7.3.0 to 1.7.4.3 [ERROR] PHP 1.7.0.0 /* PHP:ps1700_stores(); */

    Asked by RicRey, November 4

    0 votes
    2 answers
65. I cant't save some products on Prestashop 1.7.4.3

    Asked by Juanma Rioja, October 31

    0 votes
    1 answer
66. stock problems ps 1.7.4

    Asked by jviure, October 24

    0 votes
    1 answer
67. Error loading Dashboard after upgrade

    Asked by Andy-BX, November 3

    • upgrade
    • 1.7.4.3
    0 votes
    0 answers
68. How to open an Issue into http://forge.prestashop.com

    Asked by ballashop, October 26

    • http://forge.prestashop.com
    • issue
    • open a report
    0 votes
    2 answers
69. Wrong customer order

    Asked by Arno Dupont, June 17

    0 votes
    1 answer
70. Save button loading forever, can't save products!

    Asked by scarlet31, January 17, 2017

    • save button
    • loading forever
    • bug
    0 votes
    8 answers
71. ** IN STOCK OUT OF STOCK REMOVED ** --> Text Appearing, how do I get rid?

    Asked by B&B, October 31

    • out of stock
    • error
    • delete message
    • stock message
    • help
    0 votes
    0 answers
72. Paypal module error 410

    Asked by ticinese, October 30

    • paypal
    0 votes
    0 answers
73. Webshop goes to application/x-httpd-ea-php56 file.

    Asked by James77, October 29

    • application/x-httpd-ea-php56
    0 votes
    0 answers
74. [Solved] Prestashop 1.7 Access denied as Admin in BO

    Asked by Michal, August 2

    • 1.7
    • access denied
    • bug
    • back office
    • 1.7.4.2
    • 1-click upgrade
    0 votes
    20 answers
75. Cart issues 1.7.4.2

    Asked by diana, October 29

    • cart
    • cart issue
    • add to cart
    • problem
    0 votes
    0 answers
76. Issue to login addons from back office

    Asked by lzucarello, October 26

    0 votes
    0 answers
77. Guest Checkout problem

    Asked by mcbole62, October 25

    0 votes
    0 answers
78. Error 500 login

    Asked by mfermo, October 25

    0 votes
    2 answers
79. Product Cover image bug

    Asked by MerseyRay, October 25

    • cover image
    • product image
    0 votes
    0 answers
80. Unable to add product Prestashop 1.7.4.3

    Asked by korsonsky, October 17

    0 votes
    1 answer
81. PS 1.7 Access Denied in Design->Pages as Superadmin

    Asked by dioma-pl, March 20, 2017

    0 votes
    24 answers
82. 'InvalidArgumentException' with message 'Invalid type - expected string, but got (double) "0.4"' in.....

    Asked by fre2004, October 20

    0 votes
    1 answer
83. user deprecated User Deprecated Prestashop 1.7.4.3

    Asked by alexpacha, October 24

    0 votes
    0 answers
84. displayAdminProductsExtra no module shown

    Asked by seb_c, October 22

    • hook
    • displayadminproductsextra
    • 1.7.x
    • debugging
    0 votes
    1 answer
85. City error & Comand page problem

    Asked by Adrian, October 17

    0 votes
    2 answers
86. [Video] Prestashop 1.7.4.3 - Server shutting down when i add products.

    Asked by AltanOzkan, October 18

    0 votes
    1 answer
87. Problem with function order delivered

    Asked by GABRIELE2015, October 22

    0 votes
    0 answers
88. Bug during printing order BO Prestashop 1.7

    Asked by Mathrix, August 30

    0 votes
    5 answers
89. Webservice count(): Parameter must be an array or an object that implements Countable

    Asked by johnymas, October 21

    • webservice
    • count()
    • warning
    • error
    0 votes
    0 answers
90. smarty smarty Internal Undefined class

    Asked by AliRoberto, October 21

    0 votes
    0 answers
91. Multilingual bug PS 1.7.4.3 When I save Product

    Asked by Yan Studio, October 21

    • 1.7.4.3
    • multilingual
    • save product
    0 votes
    0 answers
92. add to cart button, out of stock products

    Asked by Sumax, October 19

    0 votes
    0 answers
93. My "Sign In" link redirects to a nonexistent page

    Asked by ThudGames, October 19

    • sign in
    • login
    • customers
    • help
    0 votes
    0 answers
94. Smarty cache causing file access loop and crash

    Asked by Groupe Til Valhall, October 18

    • smarty
    • cache
    • 1.6
    • loop
    • crash
    0 votes
    0 answers
95. TCPDF ERROR with invoice

    Asked by capulet7, November 27, 2017

    0 votes
    2 answers
96. Product backoffice redirect?

    Asked by Inform-All, October 10

    • product page
    • backoffice
    • redirect
    0 votes
    1 answer
97. How do I remove an empty item on my storefront?

    Asked by ThudGames, October 12

    0 votes
    2 answers
98. advancedeucompliance error

    Asked by PatriceVigier, August 18

    • advancedeucompliance
    0 votes
    1 answer
99. Creation empty product id after saving empty product

    Asked by ricctram, October 13

    • empty product
    • empty product id
    0 votes
    0 answers
100. Impossible to add product in Cart

     Asked by carrabsg, October 12

     • problem
     • add
     • cart
     0 votes
     5 answers