Bug reports

1,287 questions in this forum

1. 500 internal server error check-out process PS 1.7.2.x

   Asked by aurora4pps, April 8

   • 500 internal server error
   • prestashop
   • prestashop 1.7.2x
   0 votes
   2 answers
2. [PrestaShop] Fatal error in module file :/xxxxx/classes/db/DbPDO.php: Call to a member function rowCount() on boolean - cannot delete images themeconfigurator

   Asked by selectshop.at, March 18

   1 vote
   1 answer
3. Problem on invoice showing empty BANK block

   Asked by selectshop.at, March 21

   0 votes
   0 answers
4. Can't moove cattegories from footer to left side bar or horizontal menu

   Asked by Georgi, 8 hours ago

   • cattegories
   • footer
   • left side bar
   • horizontal menu
   0 votes
   0 answers
5. Any update on this error for 1.7?

   Asked by getwhatuask4, 11 hours ago

   0 votes
   0 answers
6. Help: order details turn into text page after status change

   Asked by Wicked-Shop, Saturday at 01:35 PM

   0 votes
   0 answers
7. Can only edit & save products sometimes

   Asked by 2p12p1, October 23, 2016

   0 votes
   21 answers
8. registration same email more times

   Asked by dusonav, Thursday at 08:04 PM

   0 votes
   0 answers
9. PrestaShop 1.7 - SQL Error

   Asked by Mr.Zero, November 8, 2016

   0 votes
   3 answers
10. Update from 1.7.3.0 to 1.7.3.1 Error MySql 5.7 required?

    Asked by Peter_S83, Wednesday at 12:08 PM

    0 votes
    1 answer
11. Contact message box and receipt comment box

    Asked by ChrisB257, Wednesday at 07:58 PM

    • cart
    • comment
    0 votes
    0 answers
12. BUG Backoffice "Addons" logout

    Asked by edoluz, April 12

    • addons
    • backoffice
    0 votes
    5 answers
13. Bug: Can not load product which generate after copy product

    Asked by target46k2, September 14, 2017

    0 votes
    3 answers
14. Registration on Checkout page not working

    Asked by ableier, Tuesday at 09:50 PM

    0 votes
    0 answers
15. cart rule CART RULE - "Total available for each user" limit not work

    Asked by Angelo Venturelli, Tuesday at 06:31 PM

    • bug
    • limit
    • free product
    0 votes
    0 answers
16. Bug Block Layered

    Asked by shookai, June 28, 2017

    0 votes
    4 answers
17. PS 1.7.3.0 cart summary add product - no qty limit

    Asked by kolmen, March 12

    0 votes
    1 answer
18. Mail not being sent to clients or me

    Asked by moroccantester, July 23, 2016

    0 votes
    5 answers
19. Onboarding Tutorial inaccessible (404)

    Asked by LFK, April 13

    0 votes
    0 answers
20. BO DEAD : Migrate 1.7.1.1 to 1.7.2.0 => The slug ROLE_MOD_TAB__READ is invalid

    Asked by dabcorp, July 29, 2017

    0 votes
    7 answers
21. PrestaShop 1.7.3.0 CDN Sub-domain error

    Asked by WebEffect, March 17

    • cdn not posible on ps 1.7.3
    • media server not posible!
    0 votes
    4 answers
22. Blocklayered pagination issue 1.6.1.17

    Asked by Pełny Koszyk, April 11

    • blocklayered
    • 1.6
    • 1.6.1.17
    • pagination
    0 votes
    1 answer
23. 500 error 500 error when accesing catalog in backoffice with second language

    Asked by cristidam, April 10

    • xlf_orig
    • translator.php
    • backoffice
    0 votes
    0 answers
24. 1.7.3 unusable back-office (duplicating text blocks)

    Asked by Benas M., April 9

    • bug
    • 1.7.3
    • urgent
    0 votes
    1 answer
25. ps_categoryproducts [SOLVED] ps_categoryproducts caches translation on shop change

    Asked by maersk, March 6

    • cache
    • bug
    • translation
    • problem
    0 votes
    2 answers
26. Error 500 BO Module, Catalog

    Asked by jvrs, April 5

    • 500 error
    0 votes
    2 answers
27. This Combination Does Not Exist After Clicking On Read Reviews

    Asked by dusticelli, March 20, 2016

    0 votes
    9 answers
28. Loop In Backoffice Login Page - Prestashop 1.6.4.1

    Asked by SDJ, February 16, 2016

    • LOGIN LOOP
    • 1.6.4.1
    • BACKOFFICE
    0 votes
    9 answers
29. 502 Bad Gateway attempting to open admin panel?

    Asked by Oleg, April 1

    • admin
    • backend
    0 votes
    3 answers
30. ps_dataprivacy not showing

    Asked by Kunsthelden, January 16

    • ps_dataprivacy
    • 1.7.2.4
    • 1.7
    • contactform
    0 votes
    2 answers
31. 1.7.2.5 Modif SQL Dont work ?!!!!

    Asked by Blawdi, April 3

    0 votes
    3 answers
32. problem SEO backoffice V1.7.2.4

    Asked by badrain, April 4

    0 votes
    1 answer
33. when upload products from admin panel. page not found showing

    Asked by mohith kumar, April 5

    • developer
    • admin
    • upload prdocuts
    0 votes
    1 answer
34. Guest Order Tracking not working

    Asked by hugoromor, September 13, 2017

    0 votes
    2 answers
35. Memory limit, product with attributes, prestashop 1.7.1.2

    Asked by dumiti, June 21, 2017

    1 vote
    3 answers
36. 404 page on category URL when enable friendly URL

    Asked by paladin884, March 20

    • 404
    • category url
    • friendly url
    0 votes
    4 answers
37. Multistore URL issue

    Asked by bogdan90i, October 13, 2017

    • multistore
    • prestashop 1.7
    • multistore bug
    0 votes
    8 answers
38. Prducts now showing, SQL error

    Asked by bessmertish, March 28

    0 votes
    0 answers
39. Order messages utf8 problem - 1.7

    Asked by Rissinko, February 23

    0 votes
    1 answer
40. Many error - please help

    Asked by sellonethings, March 26

    0 votes
    0 answers
41. [v1.6.1.17] Possible bug into supplier orders and incoming quantities update

    Asked by Nando@100ASA, March 23

    • supplier
    • order
    • 1.6
    • quantity
    • quantities
    • incoming
    0 votes
    0 answers
42. Page Not Loading Correctly

    Asked by keirwtdavie, March 23

    • html
    • php
    • problem
    • render
    • load
    • presta
    • cms
    0 votes
    0 answers
43. Unable to Save Settings

    Asked by sgroves11, March 22

    0 votes
    0 answers
44. when clicking on - Catelog-Products- i can see products   50/ 205 result(s)...  clicking second page(2) ,3,4,..results in error

    Asked by charles, March 22

    0 votes
    0 answers
45. Can't remove voucher from the cart

    Asked by leonardodestefanis, March 21

    0 votes
    0 answers
46. discount on specific category

    Asked by sgs1, March 20

    0 votes
    2 answers
47. Delay is empty error on carrier prestashop 1.6

    Asked by Roman0002, March 18

    • prestashop 1.6
    • dealy error
    • delay carrier error
    0 votes
    0 answers
48. Save button loading forever, can't save products!

    Asked by scarlet31, January 17, 2017

    • save button
    • loading forever
    • bug
    0 votes
    6 answers
49. last valid address show when guest order P.S.1.7.3

    Asked by fitgura, March 16

    • bug
    • geust order
    • address
    • valid
    0 votes
    0 answers
50. PS 1.6.1.5 Demo products in order

    Asked by Katia Smet, September 1, 2016

    0 votes
    2 answers
51. Specific Prices Wrong

    Asked by oliiix, March 15

    • specific prices
    0 votes
    0 answers
52. reason to return a product

    Asked by clau, March 8

    0 votes
    5 answers
53. Product import Error on ps 1.7.x

    Asked by felixos890, March 12

    • 1.7.x
    • 1.7.3
    0 votes
    1 answer
54. jqzoom not working with multiples images

    Asked by Tak, February 23

    • jqzoom
    0 votes
    3 answers
55. [PS 1.6.1.15] Multishop combinations - Default attribute SQL error

    Asked by bdesprez, November 22, 2017

    • combination
    • product
    • default
    • sql
    • attribute
    0 votes
    2 answers
56. Can't save new products

    Asked by Johan01, February 21

    0 votes
    2 answers
57. Customer Registration not working

    Asked by tomasiroky, September 2, 2016

    0 votes
    3 answers
58. Ean13 code not display

    Asked by fredalva, February 8

    0 votes
    1 answer
59. Account creation issue with 1.6.1.7

    Asked by Sid Kamath, March 9

    0 votes
    0 answers
60. Admin Theme Translations Error - Prestashop 1.7.1.2

    Asked by onacadrianro, July 25, 2017

    0 votes
    5 answers
61. Is not a valid module name

    Asked by ynocquet, March 9

    0 votes
    0 answers
62. Bug MàJ Prestashop 1.6.1.17 (déclinaisons/attributs)

    Asked by Robert Picard, October 13, 2017

    0 votes
    4 answers
63. Combination generator not working

    Asked by Mike, January 13

    0 votes
    2 answers
64. Customers can't log in

    Asked by bok, March 6

    • 1.7..2.4
    0 votes
    0 answers
65. Feacture filter

    Asked by robyciu97, March 4

    0 votes
    0 answers
66. can't view product details in admin when stock management is off

    Asked by Kfir Ozer, March 3

    • admin
    • product
    0 votes
    0 answers
67. Product with too many combinations problems

    Asked by cubik, February 13

    • products
    • combinations problem
    0 votes
    2 answers
68. 1.7.3.0 Problem with instalation (solved)

    Asked by andreashp, March 2

    • install
    0 votes
    0 answers
69. Bullet points

    Asked by nicoX, March 1

    0 votes
    0 answers
70. SmartyException in smarty_internal_template.php line 678: Missing template name

    Asked by ChariotsOfThyer, February 19

    • themes
    • broken
    • shop
    • 500
    • error
    0 votes
    1 answer
71. CATEGORY IMAGE MISSING - PHP ERROR

    Asked by PetreZ, March 1

    0 votes
    0 answers
72. No input file specified - Page produits et modules - Apache

    Asked by Smu2015, February 28

    • no input file specified
    • apache
    • 404
    • product
    • module
    0 votes
    0 answers
73. HTTP ERROR 500 Presta 1.7.2.5 Solved

    Asked by bggreenstars, February 27

    • theme
    0 votes
    0 answers
74. Combination pricing displayed wrong when added a specific price for parent product

    Asked by Smijn2, May 1, 2016

    0 votes
    5 answers
75. Missing slashes from paths

    Asked by sondaj, March 14, 2017

    • slashes
    • missing
    • css
    • paths
    • path
    0 votes
    2 answers
76. Bug in CORE.JS - combinations are not updated in Product page

    Asked by rutlak, October 29, 2017

    • combination
    • core.js
    • product page
    0 votes
    1 answer
77. Customized fields required pop up missing

    Asked by soul, February 25

    • customized
    • field
    • required
    0 votes
    0 answers
78. Saving an edited product - Does not save changes or show updated message

    Asked by 5ummer5, November 27, 2016

    • saving
    • editing
    • not saving
    • not updating
    0 votes
    16 answers
79. GTM stopped Working after 1.6.18

    Asked by sebasimone, February 23

    • datalayer
    • gtm
    • google tag manager
    0 votes
    1 answer
80. Coupon discount error on manual orders

    Asked by RobertNucci, February 20

    0 votes
    1 answer
81. prestashop 1.7.2.4 not saving products changes

    Asked by michalisak, November 19, 2017

    • products
    • saving
    • not
    • changes
    0 votes
    8 answers
82. prestashop 1.7 - products changes are not saved

    Asked by sennevb, April 1, 2017

    0 votes
    7 answers
83. Module ps_banner not loading images

    Asked by Tomasz Pilawa, February 22

    • ps_banner
    • standard
    • banner
    • module
    • problem
    • images
    • bug
    • prestashop
    • 1.7.2
    0 votes
    0 answers
84. Module blockbestsellers bug

    Asked by tryple, February 22

    • tax
    • include
    • blockbestsellers
    • bug
    • module
    • prestashop 1.6
    • 1.6
    0 votes
    0 answers
85. Creating a cloud instance of Prestahop without an external IP

    Asked by Priscilla, February 21

    • external ip
    • internal ip
    • internal access
    • cloud instance
    0 votes
    0 answers
86. [Prestashop 1.6] No CART ID in Cookie/Context object

    Asked by nosnevetzy, February 21

    • cookie
    • prestashop1.6
    • context object
    • context
    • cart
    • cart id
    0 votes
    0 answers
87. Presta 1.6.1.11 : Synchronous XMLHttpRequest on the main thread is deprecated

    Asked by otherprod, February 17, 2017

    0 votes
    1 answer
88. Logo.PNG at ps 1.7.2.4

    Asked by gruby.p, February 17

    0 votes
    0 answers
89. Backoffice Can not be displayed

    Asked by pang42, February 16

    • backoffice
    • cache
    • smartycache
    • smarty
    0 votes
    0 answers
90. Price hack and a customer change it without coupon

    Asked by balbeora, February 16

    0 votes
    0 answers
91. PUT "501 not implemented"

    Asked by Zeineb, February 16

    • put method
    0 votes
    0 answers
92. [SOLVED] (1.7) BO product with many combinations settings ERROR 500

    Asked by Matt, February 16

    • error500
    • bo
    • combinations
    • 1.7
    • product
    0 votes
    0 answers
93. Review tab is bugged 1.6

    Asked by zerdahk786, January 29

    0 votes
    1 answer
94. Error 1 No hay transportistas que realicen entregas en la dirección que ha seleccionado.

    Asked by consstyle, February 13

    0 votes
    1 answer
95. Invoice PDF missing Bank Account Information

    Asked by MrTouch, December 9, 2017

    • invoice
    • pdf
    • 1.6.1.15
    0 votes
    2 answers
96. ERR_CONNECTION_RESET (Impossible to add the product to the cart)

    Asked by profacer, February 15

    0 votes
    0 answers
97. Duplicate code cart rules

    Asked by emiliano1981, February 12, 2017

    0 votes
    2 answers
98. front add jquery ui is bug on 1.7?

    Asked by langziyang, February 14

    0 votes
    0 answers
99. productscategory module - product limit fix? (PS 1.6)

    Asked by NoroHadzi, February 13

    0 votes
    0 answers
100. .htaccess hacking attack

     Asked by hajusinuyo, February 13

     • hacking
     • .htaccess
     • trojon
     • malware
     • protect
     • virus
     0 votes
     1 answer