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Bug reports

Discuss the possibility of a bug before posting it on http://forge.prestashop.com/ .

3,173 topics in this forum

  1. PS 9 (9.0.2) log in form (click)issues

    By DieSseBi,
    • 3 replies
    • 227 views

  2. Customer address not saved

    By Nilis,   
    • 2 replies
    • 290 views

  3. No longer able to send emails from PS 8.1.6 as error is thrown

    By gray,
    • 2 replies
    • 180 views

  4. Error in meta character counting In PS9.02

    By chipset,   
    • 2 replies
    • 316 views

  5. PSv8.1.6 Printing Invoices no longer works BO/Orders/Invoices

    By gray,
    • 10 replies
    • 394 views

  6. The Backoffice page just reloads and returns to the login screen

    By achraf99,
    • 1 reply
    • 279 views

  7. Missing GDPR checkbox and text in Product comments module

    By aledigit,
    • 4 replies
    • 3,130 views

  8. The physical stock of products is automatically incremented with each order

    By tkoutils,
    • 1 reply
    • 233 views

  9. Unnecessary extra field for availability in faceted search

    By OzzyM,   
    • 20 replies
    • 7,692 views

  10. WAMP PS9 not opening new installation

    By barriekenyon,
    • 1 reply
    • 432 views

  11. "Could not perform action update for module undefined"

    By life777eternal,   
    • 3 replies
    • 467 views

  12. Not working shopping cart after Upgrade 1.7.8.0 1 2

    By MuniGod,
    • 112 replies
    • 58,022 views

  13. (1/1) FatalErrorException in appDevDebugProjectContainer.php line 1689

    By Zabu_84,   
    • 4 replies
    • 4,912 views

  14. HomePage native modules width problem in Presta 9 with Hummingbird

    By SebcioKa,
    • 3 replies
    • 445 views

  15. Stripe Payment Module Error Cannot get ProductLazyArray from ID: Argument 1

    By Stephenray,
    • 7 replies
    • 665 views

  16. PS 8.0.4 - Missing rounding price option

    By Ceramiku,
    • 2 replies
    • 1,092 views

  17. Error 500: "This value should not be blank", when try to save combinations.

    By Aircod,
    • 3 replies
    • 3,383 views

  18. PS 8.1.7: catalog price rules disappear randomly

    By monak1983,
    • 4 replies
    • 1,793 views

  19. php warning on product page. prestashop 8.2 php 8.1

    By vincent,
    • 4 replies
    • 2,617 views

  20. Smarty cache causing file access loop and crash

    By Les Vikings,   
    • 6 replies
    • 1,694 views

  21. Wrong product prices in order details when using multiple currencies (PrestaShop 1.7.6.x) [solution]

    By matik4,
    • 0 replies
    • 593 views

  22. PrestaShop 9.0.0 Checkout and Hummingbird theme have a Problem

    By absorberFAN,
    • 3 replies
    • 1,237 views

  23. prestahop 9: error while installing module Marketplace Builder – Multi Vendor – Multi Vendedor

    By twins20,
    • 0 replies
    • 496 views

  24. prestahop 9: error while installing module Marketplace Builder – Multi Vendor – Multi Vendedor

    By twins20,
    • 0 replies
    • 523 views

  25. Thumbnails Regeneration Bug (bad error handling)

    By Rycka,
    • 1 reply
    • 656 views

  26. Critical Bug: Automatic Product Duplication with the Same ID in Prestashop 9

    By giuse,
    • 1 reply
    • 669 views

  27. regenerateEntireNTree doesn't do anything

    By twothirds,
    • 3 replies
    • 3,209 views

  28. Product - visible only in default category (9.0.0)

    By silhano,
    • 0 replies
    • 524 views

  29. Error 500 on home (root directory)

    By MIHSG,
    • 1 reply
    • 790 views

  30. Issue with minimum quantity

    By SolucionesWeb,
    • 7 replies
    • 6,364 views

  31. Adding a group automatically activates that group for all carriers.

    By zunxunz,   
    • 3 replies
    • 1,137 views

  32. When Memcached is enabled, but the memcached service is down, Prestashop dies.

    By zunxunz,
    • 2 replies
    • 920 views

  33. [HELP] "Unable to Update Settings" When Saving Product – 403 Forbidden & JSON Error

    By Antonio - EWS,
    • 8 replies
    • 1,171 views

  34. Performance Issues - 504 / slow query on **connections**

    By Jeff A,
    • 3 replies
    • 857 views

  35. missing closing </form> tag in src/PrestaShopBundle/Resources/views/Admin/Sell/Catalog/Categories/Blocks/delete_categories_modal.html.twig

    By philoupin,
    • 1 reply
    • 587 views

  36. Material icons not showing after upgrade to 1.7.8.0

    By carlfriedrich,
    • 10 replies
    • 3,170 views

  37. Malformed UTF-8 characters, possibly incorrectly encoded NotEncodableValueException

    By jasghost,
    • 2 replies
    • 788 views

  38. [SOLVED] Combined discounts don't work

    By Adrian P. Vales,
    • 4 replies
    • 766 views

  39. Prestashop 9 - Nginx - Linux fresh Server

    By bad_pussycat,
    • 17 replies
    • 4,288 views

  40. Problem with the discount module

    By kportal,
    • 0 replies
    • 527 views

  41. New shop, unstable, slowly.. high use of CPU mostly from mariadbd

    By alcor,
    • 10 replies
    • 1,847 views

  42. Prestashop Upgrade 1.7 to 8.X - api_private_key

    By mati7716,   
    • 3 replies
    • 3,423 views

  43. Utilisation des webservices

    By ACDL Martial,   
    • 0 replies
    • 742 views

  44. Error when Editing a product

    By kongking,
    • 2 replies
    • 979 views

  45. Route error during theme change

    By Darkeduar,   
    • 1 reply
    • 1,451 views

  46. PrestaShop 8.1 – 404 error for brand URLs due to category alias conflict – even with reordered slugs

    By Familis,   
    • 1 reply
    • 1,008 views

  47. Problem with Webshipper's module (webshipper.com)

    By Shab Souri,
    • 1 reply
    • 822 views

  48. PrestaShop Metrics and Google Analytics - connection loop

    By Them0s,
    • 8 replies
    • 1,399 views

  49. HELP! FO error after upgrade 1.7.8.8 to 8.2.1

    By spitfire00,
    • 1 reply
    • 772 views

  50. Cart form page 2 adress manditory field not correct PS 1.7.8.11

    By Frevab,
    • 4 replies
    • 1,120 views

  51. Prestashop 8.2.1 multistore - bug can't editing product - The system will export csv instead open editing page

    By [email protected],
    • 7 replies
    • 1,289 views

  52. Why product URL and Image change to one of the Related Product when I select another variation?

    By Najam Sajid,   
    • 7 replies
    • 2,313 views

  53. PS 8.2 Error in module Products as Fake Combinations

    By Amadek,
    • 1 reply
    • 1,385 views

  54. Prestashop 1.7.8 image upload area problem

    By Screwy,
    • 2 replies
    • 644 views

  55. SMTP Authorization Problem while sending an e-mail (a bug maybe?) - PS 1.7.8.9

    By markooff,   
    • 6 replies
    • 3,081 views

  56. Recently viewed items module bug with large catalogs [SOLVED]

    By J. Jackson,
    • 9 replies
    • 1,641 views

  57. Strange bug with Mbo -> ApiClient

    By eSportBG,
    • 3 replies
    • 2,805 views

  58. Where is the "Import Translations" in PS 1.7?

    By leonardodestefanis,
    • 16 replies
    • 21,473 views

  59. Rounded price is displayed but unrounded price is used for calculations

    By Jacek Es,   
    • 12 replies
    • 3,256 views

  60. Var directory too big

    By Babilrob,
    • 14 replies
    • 9,105 views

  61. FO > Routing Issue

    By Mac Story,
    • 0 replies
    • 800 views

  62. Negative stock in my multistore Prestashop

    By alvin_avi,   
    • 2 replies
    • 771 views

  63. Fake subscriptions to Prestashop newsletter

    By Massimo333,
    • 2 replies
    • 971 views

  64. Problem in the Statistics section loading indefinitely

    By Cypher-key,
    • 3 replies
    • 1,257 views

  65. Bug with Prestashop attributes - Displays images from another attribute

    By Doriane Mobili andCo,
    • 2 replies
    • 929 views

  66. RESOLU: PS 8.1 - Problème sur d'anciens comptes clients venant de PS 1.6

    By LETB,
    • 2 replies
    • 1,255 views

  67. Discount problem

    By hwit,
    • 5 replies
    • 1,558 views

  68. Multiplying the product's specific price in non-default currencies by the currency exchange rate.

    By Oktawian_IT,
    • 2 replies
    • 1,244 views

  69. Robot creating clients automaticaly v8.2

    By deShopShop,
    • 1 reply
    • 772 views

  70. Prestashop order page redirecting to 404

    By Jack_the,
    • 7 replies
    • 968 views

  71. PS 1.7.5.2 / ecotax & VAT / error in calculation

    By JPCR,
    • 2 replies
    • 2,547 views

  72. Invalid address #12115 - [PrestaShopException] - in classes/Address.php (line 529)

    By annadumi,   
    • 14 replies
    • 4,945 views

  73. PS 8.0.1 Webservice generates wrong xml content for customers schema=blank

    By ivailoi1974,
    • 2 replies
    • 1,430 views

  74. PS 8.2.0, install new theme => "No result was found for query although at least one row was expected" error

    By ionut71,
    • 5 replies
    • 2,379 views

  75. Meta title, description does not show (Prestashop 8.1.2)

    By flencas,
    • 5 replies
    • 2,559 views

  76. Unkown different discount applied on pdp and plp

    By front7,   
    • 0 replies
    • 997 views

  77. ERR_TOO_MANY_REDIRECTS - backoffice presta submenus are in infinite loop

    By egeunilicem,
    • 1 reply
    • 1,131 views

  78. [solved]Error unable to update settings

    By mostafamoaz,
    • 3 replies
    • 1,893 views

  79. [Closed] Bug on account client after migrate prestashop 1.6 to PS 8.1.4

    By LETB,
    • 8 replies
    • 2,216 views

  80. Loading material icons

    By Romuoib,
    • 2 replies
    • 3,110 views

  81. PS 1.7.6.4 Rounding Item Prices, Despite the Rounding & Decimal Settings Being Correct

    By sunshinehappee,
    • 1 reply
    • 3,405 views

  82. [psxmarketingwithgoogle] - Product deleted still sended through the product stream

    By jmauclair,
    • 3 replies
    • 1,575 views

  83. **SOLVED** Weird SQL query on my product search page

    By retechp,
    • 1 reply
    • 1,196 views

  84. Wrong discount in the chart

    By Danny,
    • 17 replies
    • 2,721 views

  85. Shipping Method and Payment Step Gone Missing After Switching Theme

    By Lazarus,   
    • 1 reply
    • 1,130 views

  86. Specific price crash prestashop 8.2.0

    By FixPol,
    • 3 replies
    • 1,377 views

  87. Quantity and attribute missed match and show incorrectly in Back Office product tab

    By jackieyap79,
    • 7 replies
    • 2,844 views

  88. Unable to load template file:../public/preload.tpl in header.tpl

    By ignacio olivieri,
    • 3 replies
    • 5,625 views

  89. Stripe official module wrong expected webhook url

    By Alex-,
    • 9 replies
    • 5,104 views

  90. Langauge code allow more characters to insert

    By Master-Overlord,
    • 0 replies
    • 712 views

  91. Login to PrestaShop admin panel throw an error:

    By DrissDaif,   
    • 7 replies
    • 3,287 views

  92. Pagination problem on 8.1.4 with productsv2

    By b3liar,
    • 2 replies
    • 1,543 views

  93. impossible to create an order from backoffice : no name in the customer list while customer exists

    By MusikMachineMan,   
    • 11 replies
    • 2,103 views

  94. Prestashop bo error after switching domain name

    By Jack_the,
    • 12 replies
    • 1,309 views

  95. Bug on Update from 1.7.7.7 to any release candidate

    By Maxwell,
    • 2 replies
    • 2,739 views

  96. Serbian flag in language is wrong

    By Master-Overlord,
    • 0 replies
    • 669 views

  97. Back office - New product The image insertion field is not displayed

    By adr484,
    • 0 replies
    • 752 views

  98. Translation page does not open / loading problem

    By garogrrx,
    • 1 reply
    • 804 views

  99. [SOLVED] Prestashop 8.2 back Office mobile issue

    By Kingtonino,   
    • 5 replies
    • 1,955 views

  100. After upgrading to version 8.1.2 my checkout does not even work

    By PushyMr,
    • 0 replies
    • 1,118 views
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