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Bug reports

Discuss the possibility of a bug before posting it on http://forge.prestashop.com/ .

3,173 topics in this forum

  1. (1/1) ServiceNotFoundException

    By extremegames,
    • 1 reply
    • 2,688 views

  2. Presta automatically sends multiple 'refund' emails to customer

    By ellenb4t,
    • 2 replies
    • 1,336 views

  3. Compile Error when trying to access Module Manager

    By GYKR,
    • 10 replies
    • 9,542 views

  4. Catalog/Monitoring: BUG: List of products with combinations but without available quantities for sale

    By rakeshlg90,
    • 2 replies
    • 2,080 views

  5. Ps 1.7.7.0 - Products update and ps too slowly

    By Dreamer83,
    • 1 reply
    • 1,413 views

  6. Terms of Service at Checkout Not Working

    By Madhusudan,
    • 1 reply
    • 1,355 views

  7. Rounding prices with volume discount is calculated wrong

    By GranWizard,
    • 2 replies
    • 2,267 views

  8. Discount code still apply after being disabled

    By Danny,
    • 4 replies
    • 1,930 views

  9. Website turning into not working

    By hobart,
    • 20 replies
    • 4,019 views

  10. Multiple submit on customer registration - Major issue !

    By CH Ménival,
    • 3 replies
    • 1,696 views

  11. Backoffice fatal error : Call to a member function set() on integer

    By Anonym,
    • 4 replies
    • 2,598 views

  12. Front Office UI totally distorted

    By soadevelopers.com,
    • 1 reply
    • 1,036 views

  13. "...unable to send an email to the customer." but able to send to admin

    By Steelwork,
    • 3 replies
    • 2,128 views

  14. Email template translation doesn't update

    By annadumi,
    • 0 replies
    • 1,153 views

  15. Issue with creating an account (502 Bad Gateway - nginx)

    By Mostcla,   
    • 0 replies
    • 1,188 views

  16. [SOLVED] Logo in PDF invoice does not appear [1.7.8.7]

    By twist3d,
    • 3 replies
    • 2,596 views

  17. Payment method is not shown on invoice until the order is paid.

    By btsfreak77,
    • 7 replies
    • 5,321 views

  18. Stock_Available Data Not Updated When Adding Stock To Product

    By Aris S.,   
    • 1 reply
    • 2,100 views

  19. Erreur 500 page module, bouton enregistrer innaccessible page produit

    By Addicte,
    • 1 reply
    • 1,019 views

  20. [SOLVED] Debug mode failing to activate PrestaShop

    By mathdex,
    • 9 replies
    • 16,770 views

  21. Bug in Hook Postion

    By SchmidtSon,
    • 11 replies
    • 5,470 views

  22. Prestashop 1.7.8.3 cannot edit text of Pages

    By mbarnils,
    • 10 replies
    • 7,416 views

  23. Combination generator not working

    By Mike,
    • 5 replies
    • 2,003 views

  24. [1.7.5.2] closed allowed failures is not defined Error when try to clear cache

    By ThomasHg,
    • 0 replies
    • 995 views

  25. Back Office has stock, Front Office shows out of stock (1.7.6.9)

    By germinc,
    • 1 reply
    • 954 views

  26. Header damaged after module installation

    By Asia98,
    • 0 replies
    • 931 views

  27. Change default email shop doesn't work

    By besergiop,
    • 11 replies
    • 1,993 views

  28. Panier qui ne s'actualise pas tout seul lors de l'ajout ou suppression [1.7.8.2]

    By ThomasHg,
    • 0 replies
    • 853 views

  29. Different product added to the cart

    By monicaamb,
    • 9 replies
    • 1,835 views

  30. Webservice not working after server migration

    By yodeux,
    • 2 replies
    • 1,736 views

  31. [SOLVED] Email is not sent, Prestashop 1.7.7.0

    By SliderFlash,
    • 4 replies
    • 12,244 views

  32. Problem in footer when screen solution scale is selected in MS Windows

    By josias,
    • 0 replies
    • 925 views

  33. Accordion menu not opening in "Manage your product combinations " in the backend

    By Marc_qc,
    • 9 replies
    • 2,474 views

  34. Multistore category indexation and availability

    By LazyCircles,
    • 5 replies
    • 1,808 views

  35. security issue on prestashop multistore and employees

    By ibnadl,
    • 4 replies
    • 1,338 views

  36. Checkout: empty basket and logged off (cookie problem?)

    By raypenbar,   
    • 7 replies
    • 2,337 views

  37. Category page: Prestashop doesn't update description when save it

    By 3msweb,
    • 1 reply
    • 1,481 views

  38. ISBN/EAN-13/UPC references show up ONLY if product has combinations - PrestaShop 1.7.5.1

    By finnenhawke,   
    • 7 replies
    • 9,029 views

  39. E-mails to customers are sent in wrong language

    By matik4,
    • 0 replies
    • 1,298 views

  40. Fresh installation v/1.7.8.7 tooltips not workin

    By kellmann,
    • 0 replies
    • 974 views

  41. [SCAM] Alert modules messages

    By c64girl,
    • 7 replies
    • 1,861 views

  42. Cart cannot be loaded or an order has already been placed using this cart

    By Poehnixzz,
    • 0 replies
    • 930 views

  43. Total quantities are wrong in "Products" page.

    By Dario_P,
    • 2 replies
    • 1,254 views

  44. Multi domain | Single store | Must be bugged

    By mementoneli,
    • 1 reply
    • 909 views

  45. [Solved]Product prices rounded after update

    By Poehnixzz,   
    • 4 replies
    • 1,402 views

  46. [solved] Faceted module missing features (without predefined values)

    By GaetanV,
    • 1 reply
    • 1,894 views

  47. [solved] Module `productcomments` is not a WidgetInterface.

    By sammahleruk,
    • 1 reply
    • 2,349 views

  48. No payment methods available after passing on multistore

    By jr.villaron,
    • 1 reply
    • 1,036 views

  49. Missing subject for "Order canceled"

    By SoulCaliburSK,   
    • 1 reply
    • 1,092 views

  50. Prestashop and Goggle SMTP issues - Can't send out emails

    By mcbole62,
    • 9 replies
    • 5,609 views

  51. "My shop" instead of the real name of the site on order-confirmation page

    By ricamaria,   
    • 6 replies
    • 6,268 views

  52. Invalid Argument Exception and Context Error Exception errors on Front Office

    By Sngam,
    • 2 replies
    • 1,733 views

  53. Product cancel hook doesn't fire when refunding only shipping costs

    By drewrowanwallee,
    • 0 replies
    • 958 views

  54. Error "step6_attachments: ["This value is not valid."]" Add new file and save product

    By gusman126,
    • 1 reply
    • 1,637 views

  55. installation crash

    By Conrado1,
    • 3 replies
    • 1,565 views

  56. Slow Product activation

    By HBakis,
    • 9 replies
    • 2,426 views

  57. Problem when wanting to put more than 300 attributes

    By albertop82,   
    • 0 replies
    • 1,063 views

  58. (1/1) ContextErrorException Notice: Undefined index: from | Prestashop 1.7.6.0

    By webconexus,
    • 2 replies
    • 3,069 views

  59. google translate module stopped working correctly ??

    By gray,
    • 2 replies
    • 1,044 views

  60. Prestashop Instance issue Checkout not working

    By Mostcla,
    • 1 reply
    • 987 views

  61. PS sending multiple emails, will not save SMTP or "Do not send" settings. 1.6.1.24

    By dalich,
    • 1 reply
    • 1,687 views

  62. COD module order status change after upgrade 2.0 and translation doesn't work

    By annadumi,   
    • 0 replies
    • 926 views

  63. Order pages calling a malicious script "favicon.js"

    By Joseph Joestar,   
    • 13 replies
    • 5,545 views

  64. v1.7.6.5 Dashboard Most Viewed Images Wrong

    By BCCC,
    • 3 replies
    • 2,076 views

  65. Add to cart allows to add more products than there are in stock [1.7.5]

    By Aidelio,   
    • 2 replies
    • 1,343 views

  66. Add to cart not updating

    By BuBulle88,
    • 1 reply
    • 854 views

  67. Can't enter order - Prestashop 1.7.8.5 - Type error: Argument 1 passed to PrestaShop\PrestaShop\Core\Localization\CLDR\ComputingPrecision::getPrecision()

    By Skafander,
    • 1 reply
    • 5,798 views

  68. Invoice logo missing 1.7.4.4

    By Michel-T3,
    • 40 replies
    • 15,652 views

  69. show deactivated states on address form

    By Ehsanai,
    • 0 replies
    • 937 views

  70. 1.7.8.0 Shipping cost problem with product virtuel and product classic

    By Blawdi,
    • 0 replies
    • 848 views

  71. [1.7.6.7], [1.7.6.8] Getting stuck in the same checkout step over and over again

    By Alberdt Feathort,
    • 2 replies
    • 2,109 views

  72. SEO-Friendly URLs not working if product name ends with a number

    By martin10179,
    • 2 replies
    • 1,916 views

  73. Second shop in multistore is blank page!

    By arsse,
    • 1 reply
    • 1,482 views

  74. cannot delete product combinations PrestaShop-Version 1.7.8.5

    By Wert,
    • 1 reply
    • 1,313 views

  75. Error 500 / Compile Error: Multiple access type modifiers are not allowed

    By skyppye,
    • 1 reply
    • 2,999 views

  76. Prestashop 1.7.8 - Products out of stock but customers sometime still can place order

    By still,
    • 1 reply
    • 2,231 views

  77. Class Product.php firing twice !

    By neoweiter,
    • 3 replies
    • 955 views

  78. Search results give all product with any search words

    By Ricardo Mota,
    • 4 replies
    • 2,070 views

  79. Unit price is not rounded the same as product price?

    By PabloDK,
    • 3 replies
    • 1,166 views

  80. PS 1.7 error when setting SMTP mail / AdminEmailsController.php

    By DD_DD2,
    • 6 replies
    • 2,368 views

  81. Unexpected character "'" in __string_template__26ddc755fdc003a2cca5a419df98036c1d0ddea451d80d5c25a9a6ad15e6c3b4 at line 1.

    By Ehsanai,
    • 3 replies
    • 2,010 views

  82. Weird error PS 1.7.2.2 Call to undefined method Module::isEnabled()

    By Vlad Popoiu,
    • 2 replies
    • 5,901 views

  83. 1785 to 1786 Update DB issue

    By Yan Studio,   
    • 5 replies
    • 2,106 views

  84. Error when I change combinations

    By eqro,
    • 2 replies
    • 1,966 views

  85. Random courier display on onepagecheckout module

    By JohnPalomo,
    • 0 replies
    • 854 views

  86. Translate installed module: An error has occurred, this module does not exist

    By Roger Głowacki,
    • 1 reply
    • 1,147 views

  87. [PrestaShop\PrestaShop\Core\Domain\Shop\Exception\ShopException code 0]

    By Bendik,
    • 1 reply
    • 2,210 views

  88. Backend admin menu broken

    By raymond8020,
    • 4 replies
    • 1,649 views

  89. problem with REST API and product/state column

    By roland_d_alsace,
    • 0 replies
    • 1,098 views

  90. No product picture display of ID image greater than 9999999

    By paman,   
    • 5 replies
    • 2,014 views

  91. 1-Click Upgrade Failure from 1.7.6.7 to 1.7.8.5, Guidance based on logs please

    By PPSA,
    • 1 reply
    • 1,107 views

  92. Can't add or update product in backoffice, can't add to cart in frontend

    By rtruso,
    • 1 reply
    • 2,162 views

  93. Product Image Import

    By willowtree,
    • 2 replies
    • 2,197 views

  94. Multistore and Customer Share

    By OwnedFiston,
    • 0 replies
    • 945 views

  95. Subdomain point to img folder gets error 403 - Prestashop 1. 7.8.5

    By Mathew Nwaneri,
    • 2 replies
    • 1,547 views

  96. 1.7.8 Main menu module not able to update links

    By Futamiya,
    • 2 replies
    • 1,440 views

  97. Compile Error

    By SpyCraft3r,
    • 2 replies
    • 2,767 views

  98. file_get_contents_curl failed to download http://api.prestashop.com/xml/tab_modules_list_17.xml : (error code 7) Failed to connect to api.prestashop.com port 80: Connection refused

    By immortal_x,
    • 1 reply
    • 3,265 views

  99. Caution with this Litespeed Bug

    By Prescol,
    • 6 replies
    • 2,004 views

  100. Checkout continue button stuck in disabled mode after forgetting required field

    By Shapes,
    • 2 replies
    • 1,805 views
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