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Bug reports

Discuss the possibility of a bug before posting it on http://forge.prestashop.com/ .

3,162 topics in this forum

  1. "...unable to send an email to the customer." but able to send to admin

    By Steelwork,
    • 3 replies
    • 2,034 views

  2. Email template translation doesn't update

    By annadumi,
    • 0 replies
    • 1,012 views

  3. Issue with creating an account (502 Bad Gateway - nginx)

    By Mostcla,   
    • 0 replies
    • 1,131 views

  4. [SOLVED] Logo in PDF invoice does not appear [1.7.8.7]

    By twist3d,
    • 3 replies
    • 2,384 views

  5. Payment method is not shown on invoice until the order is paid.

    By btsfreak77,
    • 7 replies
    • 5,040 views

  6. Stock_Available Data Not Updated When Adding Stock To Product

    By Aris S.,   
    • 1 reply
    • 1,955 views

  7. Erreur 500 page module, bouton enregistrer innaccessible page produit

    By Addicte,
    • 1 reply
    • 962 views

  8. [SOLVED] Debug mode failing to activate PrestaShop

    By mathdex,
    • 9 replies
    • 16,093 views

  9. Bug in Hook Postion

    By SchmidtSon,
    • 11 replies
    • 5,286 views

  10. Prestashop 1.7.8.3 cannot edit text of Pages

    By mbarnils,
    • 10 replies
    • 7,090 views

  11. Combination generator not working

    By Mike,
    • 5 replies
    • 1,924 views

  12. [1.7.5.2] closed allowed failures is not defined Error when try to clear cache

    By ThomasHg,
    • 0 replies
    • 960 views

  13. Back Office has stock, Front Office shows out of stock (1.7.6.9)

    By germinc,
    • 1 reply
    • 912 views

  14. Header damaged after module installation

    By Asia98,
    • 0 replies
    • 859 views

  15. Change default email shop doesn't work

    By besergiop,
    • 11 replies
    • 1,877 views

  16. Panier qui ne s'actualise pas tout seul lors de l'ajout ou suppression [1.7.8.2]

    By ThomasHg,
    • 0 replies
    • 821 views

  17. Different product added to the cart

    By monicaamb,
    • 9 replies
    • 1,735 views

  18. Webservice not working after server migration

    By yodeux,
    • 2 replies
    • 1,666 views

  19. [SOLVED] Email is not sent, Prestashop 1.7.7.0

    By SliderFlash,
    • 4 replies
    • 12,037 views

  20. Problem in footer when screen solution scale is selected in MS Windows

    By josias,
    • 0 replies
    • 901 views

  21. Accordion menu not opening in "Manage your product combinations " in the backend

    By Marc_qc,
    • 9 replies
    • 2,356 views

  22. Multistore category indexation and availability

    By LazyCircles,
    • 5 replies
    • 1,674 views

  23. security issue on prestashop multistore and employees

    By ibnadl,
    • 4 replies
    • 1,280 views

  24. Checkout: empty basket and logged off (cookie problem?)

    By raypenbar,   
    • 7 replies
    • 2,188 views

  25. Category page: Prestashop doesn't update description when save it

    By 3msweb,
    • 1 reply
    • 1,413 views

  26. ISBN/EAN-13/UPC references show up ONLY if product has combinations - PrestaShop 1.7.5.1

    By finnenhawke,   
    • 7 replies
    • 8,747 views

  27. E-mails to customers are sent in wrong language

    By matik4,
    • 0 replies
    • 1,241 views

  28. Fresh installation v/1.7.8.7 tooltips not workin

    By kellmann,
    • 0 replies
    • 949 views

  29. [SCAM] Alert modules messages

    By c64girl,
    • 7 replies
    • 1,786 views

  30. Cart cannot be loaded or an order has already been placed using this cart

    By Poehnixzz,
    • 0 replies
    • 891 views

  31. Total quantities are wrong in "Products" page.

    By Dario_P,
    • 2 replies
    • 1,202 views

  32. Multi domain | Single store | Must be bugged

    By mementoneli,
    • 1 reply
    • 840 views

  33. [Solved]Product prices rounded after update

    By Poehnixzz,   
    • 4 replies
    • 1,289 views

  34. [solved] Faceted module missing features (without predefined values)

    By GaetanV,
    • 1 reply
    • 1,660 views

  35. [solved] Module `productcomments` is not a WidgetInterface.

    By sammahleruk,
    • 1 reply
    • 2,297 views

  36. No payment methods available after passing on multistore

    By jr.villaron,
    • 1 reply
    • 970 views

  37. Missing subject for "Order canceled"

    By SoulCaliburSK,   
    • 1 reply
    • 1,025 views

  38. Prestashop and Goggle SMTP issues - Can't send out emails

    By mcbole62,
    • 9 replies
    • 5,258 views

  39. "My shop" instead of the real name of the site on order-confirmation page

    By ricamaria,   
    • 6 replies
    • 5,886 views

  40. Invalid Argument Exception and Context Error Exception errors on Front Office

    By Sngam,
    • 2 replies
    • 1,623 views

  41. Product cancel hook doesn't fire when refunding only shipping costs

    By drewrowanwallee,
    • 0 replies
    • 917 views

  42. Error "step6_attachments: ["This value is not valid."]" Add new file and save product

    By gusman126,
    • 1 reply
    • 1,596 views

  43. installation crash

    By Conrado1,
    • 3 replies
    • 1,404 views

  44. Slow Product activation

    By HBakis,
    • 9 replies
    • 2,313 views

  45. Problem when wanting to put more than 300 attributes

    By albertop82,   
    • 0 replies
    • 1,024 views

  46. (1/1) ContextErrorException Notice: Undefined index: from | Prestashop 1.7.6.0

    By webconexus,
    • 2 replies
    • 2,990 views

  47. google translate module stopped working correctly ??

    By gray,
    • 2 replies
    • 970 views

  48. Prestashop Instance issue Checkout not working

    By Mostcla,
    • 1 reply
    • 951 views

  49. PS sending multiple emails, will not save SMTP or "Do not send" settings. 1.6.1.24

    By dalich,
    • 1 reply
    • 1,629 views

  50. COD module order status change after upgrade 2.0 and translation doesn't work

    By annadumi,   
    • 0 replies
    • 861 views

  51. Order pages calling a malicious script "favicon.js"

    By Joseph Joestar,   
    • 13 replies
    • 5,124 views

  52. v1.7.6.5 Dashboard Most Viewed Images Wrong

    By BCCC,
    • 3 replies
    • 1,999 views

  53. Add to cart allows to add more products than there are in stock [1.7.5]

    By Aidelio,   
    • 2 replies
    • 1,255 views

  54. Add to cart not updating

    By BuBulle88,
    • 1 reply
    • 824 views

  55. Can't enter order - Prestashop 1.7.8.5 - Type error: Argument 1 passed to PrestaShop\PrestaShop\Core\Localization\CLDR\ComputingPrecision::getPrecision()

    By Skafander,
    • 1 reply
    • 5,617 views

  56. Invoice logo missing 1.7.4.4

    By Michel-T3,
    • 40 replies
    • 15,018 views

  57. show deactivated states on address form

    By Ehsanai,
    • 0 replies
    • 888 views

  58. 1.7.8.0 Shipping cost problem with product virtuel and product classic

    By Blawdi,
    • 0 replies
    • 815 views

  59. [1.7.6.7], [1.7.6.8] Getting stuck in the same checkout step over and over again

    By Alberdt Feathort,
    • 2 replies
    • 2,050 views

  60. SEO-Friendly URLs not working if product name ends with a number

    By martin10179,
    • 2 replies
    • 1,836 views

  61. Second shop in multistore is blank page!

    By arsse,
    • 1 reply
    • 1,446 views

  62. cannot delete product combinations PrestaShop-Version 1.7.8.5

    By Wert,
    • 1 reply
    • 1,255 views

  63. Error 500 / Compile Error: Multiple access type modifiers are not allowed

    By skyppye,
    • 1 reply
    • 2,852 views

  64. Prestashop 1.7.8 - Products out of stock but customers sometime still can place order

    By still,
    • 1 reply
    • 2,137 views

  65. Class Product.php firing twice !

    By neoweiter,
    • 3 replies
    • 889 views

  66. Search results give all product with any search words

    By Ricardo Mota,
    • 4 replies
    • 2,002 views

  67. Unit price is not rounded the same as product price?

    By PabloDK,
    • 3 replies
    • 1,092 views

  68. PS 1.7 error when setting SMTP mail / AdminEmailsController.php

    By DD_DD2,
    • 6 replies
    • 2,284 views

  69. Unexpected character "'" in __string_template__26ddc755fdc003a2cca5a419df98036c1d0ddea451d80d5c25a9a6ad15e6c3b4 at line 1.

    By Ehsanai,
    • 3 replies
    • 1,900 views

  70. Weird error PS 1.7.2.2 Call to undefined method Module::isEnabled()

    By Vlad Popoiu,
    • 2 replies
    • 5,597 views

  71. 1785 to 1786 Update DB issue

    By Yan Studio,   
    • 5 replies
    • 1,996 views

  72. Error when I change combinations

    By eqro,
    • 2 replies
    • 1,898 views

  73. Random courier display on onepagecheckout module

    By JohnPalomo,
    • 0 replies
    • 818 views

  74. Translate installed module: An error has occurred, this module does not exist

    By Roger Głowacki,
    • 1 reply
    • 1,097 views

  75. [PrestaShop\PrestaShop\Core\Domain\Shop\Exception\ShopException code 0]

    By Bendik,
    • 1 reply
    • 2,122 views

  76. Backend admin menu broken

    By raymond8020,
    • 4 replies
    • 1,563 views

  77. problem with REST API and product/state column

    By roland_d_alsace,
    • 0 replies
    • 1,068 views

  78. No product picture display of ID image greater than 9999999

    By paman,   
    • 5 replies
    • 1,876 views

  79. 1-Click Upgrade Failure from 1.7.6.7 to 1.7.8.5, Guidance based on logs please

    By PPSA,
    • 1 reply
    • 1,043 views

  80. Can't add or update product in backoffice, can't add to cart in frontend

    By rtruso,
    • 1 reply
    • 2,099 views

  81. Product Image Import

    By willowtree,
    • 2 replies
    • 2,098 views

  82. Multistore and Customer Share

    By OwnedFiston,
    • 0 replies
    • 910 views

  83. Subdomain point to img folder gets error 403 - Prestashop 1. 7.8.5

    By Mathew Nwaneri,
    • 2 replies
    • 1,460 views

  84. 1.7.8 Main menu module not able to update links

    By Futamiya,
    • 2 replies
    • 1,370 views

  85. Compile Error

    By SpyCraft3r,
    • 2 replies
    • 2,648 views

  86. file_get_contents_curl failed to download http://api.prestashop.com/xml/tab_modules_list_17.xml : (error code 7) Failed to connect to api.prestashop.com port 80: Connection refused

    By immortal_x,
    • 1 reply
    • 3,189 views

  87. Caution with this Litespeed Bug

    By Prescol,
    • 6 replies
    • 1,844 views

  88. Checkout continue button stuck in disabled mode after forgetting required field

    By Shapes,
    • 2 replies
    • 1,741 views

  89. image with white border when bulk uploading with CSV

    By rodrigo Dareels,
    • 1 reply
    • 993 views

  90. Invoice not showing payment method info (bankwire, COD)

    By Wualah1,
    • 9 replies
    • 4,357 views

  91. bug in development mode

    By magoblanco,
    • 3 replies
    • 1,167 views

  92. Can't modify or add address on front

    By astianax,
    • 0 replies
    • 1,062 views

  93. Second language site error

    By Masaad,
    • 3 replies
    • 1,566 views

  94. SVG icons missing from /assets/css folder after an update

    By Moteke,
    • 2 replies
    • 2,721 views

  95. [PS 1.7.8.5] There are problems in Category thumbnails. BO -> Catalog -> Categories -> edit category

    By dvd74,
    • 0 replies
    • 1,055 views

  96. error in minimum order combinations

    By Ricky05,
    • 0 replies
    • 1,102 views

  97. Featured Products module, can't change displayed text

    By MX-Drew,
    • 8 replies
    • 2,570 views

  98. Module pr_crossSelling - invisible products

    By () Maciej (),
    • 0 replies
    • 1,251 views

  99. Multi carrier error

    By Xurxo DZ,   
    • 3 replies
    • 2,699 views

  100. duplicate images

    By ivanchu83,
    • 0 replies
    • 1,641 views
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