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unable to save product


Threadory
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Hi, 

I have problem with my shop:

1. unable to save product: 

when i try to update any setting of a product, i received a red warning on the top right corner saying that: unable to update settings. however the change is actually saved but warning shows up.

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2. unable to upload more than 1 product via Import (using .xlsx)

no problem with the xlsx file, but only the first one row in the file can be import.

 

3.Undefined offset:1 in /home/u654555990/domains/threadoryhk.com/public_html/modules/crazyelements/crazyelements.php on line 591

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I have no clue how to fix these problem, 

Would really appreciate that if anyone could help me on this issue!

 

Prestashop version: 1.7.6.8

Theme currently in use: classic

MySQL version: 10.5.13-MariaDB-cll-lve

 

Thank you so much in advance!

Threadory

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11 hours ago, Threadory said:

1. unable to save product: 

Activate debug mode and check the XHR response in the browser console/developer tools

 

11 hours ago, Threadory said:

2. unable to upload more than 1 product via Import (using .xlsx)

Might be related to 1) - maybe you see more with active debug mode

 

11 hours ago, Threadory said:

3.Undefined offset:1 in /home/u654555990/domains/threadoryhk.com/public_html/modules/crazyelements/crazyelements.php on line 591

Issue with module "crazyelements" - contact the developer to fix it

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Hi JBW,

Thanks you very much for your response!!!

I tried as below, but i am not sure if i show the right detail, hope these screenshot helps!

thanks again!

Quote
10 hours ago, JBW said:

Activate debug mode and check the XHR response in the browser console/developer tools

buggSS3.thumb.png.8f5d1de75e09794314847f0ae15090b6.png

1032430074_ScreenShot2022-10-12at1_41_34AM.thumb.png.b6948c58bec0875e57d55a9a917ae4b0.png

10 hours ago, JBW said:

Issue with module "crazyelements" - contact the developer to fix it

Thank you! i will contact the developer of this module.

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