Different product added to the cart

[monicaamb]

Hello I have a kind of bug:

When I add a product to the cart a different product of my shop is added

Edited August 23, 2022 by monicaamb (see edit history)

[webprog]

Hello, did you delete products or rows in ps_cart table before?

[monicaamb]

Just now, webprog said:

Hello, did you delete products or rows in ps_cart table before?

I don't think so. Do you need a photo of the table?

[webprog]

5 minutes ago, monicaamb said:

I don't think so. Do you need a photo of the table?

No.

See ps_cart_product table.

You can check the ids of the cart and ids of the products in ps_cart_product table. New carts must be with new id_cart

[monicaamb]

25 minutes ago, webprog said:

No.

See ps_cart_product table.

You can check the ids of the cart and ids of the products in ps_cart_product table. New carts must be with new id_cart

How can I check the ids?

[webprog]

You can use this sql code:

SELECT * FROM ps_cart_product p;

[monicaamb]

9 minutes ago, webprog said:

You can use this sql code:

SELECT * FROM ps_cart_product p;

This is what I see

[webprog]

You need to define if these rows are correct.

Edited August 23, 2022 by webprog (see edit history)

[monicaamb]

On 8/23/2022 at 10:56 AM, webprog said:

You need to define if these rows are correct.

Since I don't have enough knowledge about PrestaShop. Do you think it would be a good idea if I delete all the products and reupload them? Is there a way to reinstall the configuration of the products?

[webprog]

I don't think that this problem is simple to solve it by reupload of the products.

And it will be better if you test your shop on the test domain. Having created it before.