Configuring and using PrestaShop

43,451 topics in this forum

1. Can't insert anymore youtube videos on product page

   By radu_cmr, November 9
   • 2 replies
   • 209 views
   • 
   • Mr Rick
   • Yesterday at 04:06 PM

2. [solved] Where can i change the terms and condition sentence manually?

   By Ultragrasser, October 2, 2019
   • 12 replies
   • 13,510 views
   • 
   • arlevi
   • Yesterday at 12:46 PM

3. external link to digital product

   By kkleber.1991, February 17
   • 8 replies
   • 803 views
   • 
   • MKZ Industries
   • Wednesday at 10:38 PM

4. ps_account requires reset, but it doesn't?

   By strakit, September 26   

   • help!
   • 9 replies
   • 1,088 views
   • 
   • gioreva
   • Tuesday at 08:25 AM

5. Mobile Issues v.8.2.3: Duplication of Label Fields

   By L C, November 29
   • 2 replies
   • 124 views
   • 
   • L C
   • Sunday at 05:03 PM

6. Change Header Logo URL, v.8

   By L C, November 23
   • 4 replies
   • 240 views
   • 
   • Innov-appli
   • November 24

7. APC cache has been enabled, but the APC or APCu extension is not available

   By lgstern, February 10, 2019
   • 9 replies
   • 6,121 views
   • 
   • przemex
   • November 24

8. How to customize PS9.0.x?

   By darkin, November 19
   • 12 replies
   • 418 views
   • 
   • darkin
   • November 21

9. URL Not Updating (Undefined error) when Selecting Attribute and Cart not Refreshing

   By jackhcr, November 19
   • 5 replies
   • 178 views
   • 
   • El Patron
   • November 20

10. Bind customer account to one billing address

    By José M., August 27, 2024
    • 2 replies
    • 640 views
    • 
    • Samtang1
    • November 18

11. Change comment review from 3 stars to 5 stars for default

    By Customer Service, July 26, 2022   

    • comments
    • rating
    • (and 3 more)

      Tagged with:

      • comments
      • rating
      • stars
      • default
      • post-comment-modal
    • 3 replies
    • 1,398 views
    • 
    • JonaShape
    • November 15

12. My website is not mobile responsive.

    By adamthomson123, November 12
    • 1 reply
    • 225 views
    • 
    • BlueSkyBabe
    • November 13

13. Checkout page fields are not saving—unable to complete checkout

    By L C, October 26
    • 24 replies
    • 830 views
    • 
    • L C
    • November 10

14. Can not associate a new category to existing product. PS 9.0.1.

    By Juan Manuel Diaz, November 6
    • 1 reply
    • 278 views
    • 
    • El Patron
    • November 8

15. PS1.7 How do I remove Free shipping text in cart summary?

    By Nepherael, March 30, 2018   

    • free shipping
    • cart
    • (and 1 more)

      Tagged with:

      • free shipping
      • cart
      • text
    • 20 replies
    • 8,727 views
    • 
    • ITS Web
    • November 6

16. Block email domain from registration

    By helsinkisisu, November 3
    • 12 replies
    • 498 views
    • 
    • helsinkisisu
    • November 6

17. Contact Form doen't send email with Server Cache ON!

    By crockbg, July 5, 2023
    • 5 replies
    • 826 views
    • 
    • skinnybloke
    • November 3

18. Checkout doesnt work

    By britsmar, October 28   

    • kustom
    • payment
    • (and 1 more)

      Tagged with:

      • kustom
      • payment
      • zones
    • 2 replies
    • 254 views
    • 
    • El Patron
    • October 30

19. Modules not sorted on categories anymore

    By radu_cmr, October 29
    • 3 replies
    • 173 views
    • 
    • radu_cmr
    • October 30

20. Moving to new folder issue

    By NemesisNG, October 21
    • 4 replies
    • 303 views
    • 
    • NemesisNG
    • October 28

21. Unable to "confirm your store URL"

    By L C, October 24
    • 1 reply
    • 355 views
    • 
    • L C
    • October 26

22. PS 9.0 Hummingbird theme stopping the autoslider on product page

    By CynthiaC, October 22
    • 7 replies
    • 475 views
    • 
    • CynthiaC
    • October 24

23. Can't access Backoffice Prestashop 9

    By Daniel Chaniago, October 18
    • 3 replies
    • 438 views
    • 
    • El Patron
    • October 23

24. SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-885' for key 'ps_access.PRIMARY'

    By bitex, October 21
    • 0 replies
    • 278 views
    • 
    • bitex
    • October 21

25. Tune MySQL for Ecommerce: The 2025 Performance Playbook

    By El Patron, October 18   

    • performance
    • mariadb
    • (and 1 more)

      Tagged with:

      • performance
      • mariadb
      • optimization
    • 1 reply
    • 280 views
    • 
    • JPresta.com
    • October 19

26. how to make a image clickable link on main page Prestashop 8.2.3

    By adamthomson123, October 14
    • 1 reply
    • 346 views
    • 
    • Mediacom87
    • October 16

27. Invoice is generated but not marked as having invoice

    By Mictor2010, March 19, 2021
    • 4 replies
    • 1,888 views
    • 
    • skijump
    • October 15

28. How to remove "VAT Included" from product page and shopping cart?

    By adamthomson123, September 25
    • 11 replies
    • 577 views
    • 
    • adamthomson123
    • October 14

29. Error on install 8.2 using Xampp

    By Purechoice, October 13
    • 2 replies
    • 26,492 views
    • 
    • LD Modules
    • October 13

30. HTTP 500 Internal Server Error - preg_match(): Argument #2 ($subject) must be of type string, array given

    By bitex, September 23
    • 6 replies
    • 1,026 views
    • 
    • bitex
    • October 10

31. Color Attribute and Values Not Working?

    By DankBump, July 24   

    • attributes
    • 4 replies
    • 1,292 views
    • 
    • El Patron
    • October 9

32. How to replace "Spend .... more to get free shipping!" in the cart?

    By Mandongo, October 8
    • 1 reply
    • 222 views
    • 
    • ComGrafPL
    • October 8

33. Product Images are too Blury. on main page , and categories pages.

    By adamthomson123, October 6
    • 2 replies
    • 280 views
    • 
    • adamthomson123
    • October 7

34. An exception occured trying to figure out server_version / SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By AK4, June 30
    • 6 replies
    • 2,816 views
    • 
    • ajin5522
    • October 7

35. Problem Undefined constant "_PS_THEME_MOBILE_DIR_"

    By remi0023, October 3
    • 4 replies
    • 291 views
    • 
    • ComGrafPL
    • October 3

36. Why prestashop 8.2.3 at localhost work so so slowly

    By everiopo, September 17
    • 10 replies
    • 2,440 views
    • 
    • musicmaster
    • October 1

37. Different product names in admin panel and store

    By Mandongo, September 30
    • 7 replies
    • 330 views
    • 
    • ComGrafPL
    • October 1

38. I want to Make images round corners in Main Page for Categories only.

    By adamthomson123, September 22
    • 7 replies
    • 1,048 views
    • 
    • El Patron
    • September 27

39. How to move "Customer Reassurance" below the "product images" on product page in classic theme prestashop 8.2.3

    By adamthomson123, September 27
    • 0 replies
    • 383 views
    • 
    • adamthomson123
    • September 27

40. Translate "I agree to the terms and conditions and the privacy policy" in account/checkout form

    By toimata, July 26, 2021
    • 4 replies
    • 7,280 views
    • 
    • trebornailil
    • September 27

41. Error while copying file /templates/.htaccess: Failed to copy

    By Haris, September 26
    • 2 replies
    • 454 views
    • 
    • Haris
    • September 27

42. "Send a test email" Not working

    By ZeChevalier, February 12
    • 6 replies
    • 1,592 views
    • 
    • kos2
    • September 24

43. After logging in again, the products are missing in the cart!

    By petiv, November 3, 2020
    • 2 replies
    • 1,269 views
    • 
    • redrum
    • September 17

44. Multistore with restricted products

    By Matsa, September 10, 2021
    • 2 replies
    • 2,142 views
    • 
    • El Patron
    • September 17

45. Can't access backend. Error SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By rocketscience, September 16
    • 1 reply
    • 972 views
    • 
    • rocketscience
    • September 17

46. How To Upload File For My Module , My Module Extends Moduleadmincontroller

    By aquahuang, January 7, 2016
    • 3 replies
    • 3,351 views
    • 
    • cocos.codes
    • September 14

47. Cannot find where to edit or remove one specific section in the backend

    By Bianca W., September 3
    • 11 replies
    • 1,386 views
    • 
    • cocos.codes
    • September 12

48. Images not showing with friendly URL's

    By markh28, September 6, 2024
    • 27 replies
    • 5,026 views
    • 
    • cocos.codes
    • September 12

49. PrestaShop 9.0 issue: Issue updating native modules after fresh PrestaShop installation

    By olivierdu98, August 18
    • 5 replies
    • 5,861 views
    • 
    • cocos.codes
    • September 10

50. Solved - Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)

    By skinnybloke, September 6
    • 6 replies
    • 1,543 views
    • 
    • skinnybloke
    • September 8

51. Not finding a certain translation

    By Wagninger, September 5
    • 6 replies
    • 1,554 views
    • 
    • Wagninger
    • September 8

52. Oops... it looks like an unexpected error occurred.

    By FilipGFX, August 29
    • 2 replies
    • 934 views
    • 
    • El Patron
    • September 2

53. Problems with importing products

    By ereit1231, August 25
    • 2 replies
    • 962 views
    • 
    • Mehdi Bourechka
    • August 30

54. Funcion back en enlace de inicio sesión

    By jla290, August 23
    • 3 replies
    • 1,093 views
    • 
    • Mehdi Bourechka
    • August 30

55. Taxs Not Calculating

    By Danpoor, December 17, 2013   

    • Tax
    • Calculating
    • 14 replies
    • 2,520 views
    • 
    • cpuin
    • August 29

56. Oops... looks like an unexpected error occurred

    By life777eternal, August 24   

    • ps_checkout
    • 2 replies
    • 1,316 views
    • 
    • El Patron
    • August 28

57. 1.7.4.3 Can't delete product combinations on 1.7.4.3

    By Sasha Chirico, December 11, 2018   

    • combinations
    • delete
    • 11 replies
    • 6,738 views
    • 
    • Behc98
    • August 28

58. Maintenance mode - shop under construction how to add my ip?

    By justsandy, May 3, 2013
    • 8 replies
    • 6,511 views
    • 
    • Rynraf
    • August 22

59. [Mail Alerts] "Notify me when available" email is not sending

    By TinoArts, May 20, 2020
    • 2 replies
    • 2,916 views
    • 
    • ronniee
    • August 22

60. Prestashop automatically modifies the main category of a product by updating the stock

    By amiable, March 27, 2020
    • 2 replies
    • 1,161 views
    • 
    • Mehdi Bourechka
    • August 22

61. ERROR 500 search module

    By EagleTM, August 18
    • 5 replies
    • 407 views
    • 
    • EagleTM
    • August 21

62. How to upload svg file as logo

    By Alex Nicoli, March 20, 2020
    • 7 replies
    • 10,600 views
    • 
    • mudol
    • August 19

63. flag or badge on products that have quantity discounts

    By fusioneat, August 15
    • 2 replies
    • 873 views
    • 
    • fusioneat
    • August 15

64. have trouble connecting to Addons

    By cmarie2, July 28, 2020   

    • 1.7.6.7
    • ps_mbo
    • 18 replies
    • 16,340 views
    • 
    • DisplayNameRequired
    • August 14

65. PS 8.2 - Only Allow Guest Checkout

    By skijump, July 8
    • 9 replies
    • 1,536 views
    • 
    • El Patron
    • August 13

66. New type of saturation attack by bots [category]?q=[brand01]+[brand02]

    By nicoledesignstore, September 20, 2024
    • 14 replies
    • 5,455 views
    • 
    • Paul C
    • August 10

67. Where in 9.0.0 do I find the templates (specifically the invoice template)

    By maniac180, August 5
    • 1 reply
    • 416 views
    • 
    • WebCommercify
    • August 5

68. Black display at mobile version of Prestashop Back Office

    By RobertBrenton, October 10, 2024
    • 19 replies
    • 3,795 views
    • 
    • mgoteros
    • August 4

69. Refresh Admin Pages Required Everywhere or Get Old Data

    By IeM, September 28, 2015
    • 4 replies
    • 1,717 views
    • 
    • mnile
    • August 3

70. Installed module = Website broke

    By Brighteyes, July 30
    • 1 reply
    • 804 views
    • 
    • El Patron
    • August 1

71. Adding credit for customer to spend in store

    By beanfan78, September 18, 2011   

    • adding credit
    • creating spending balance
    • 5 replies
    • 5,452 views
    • 
    • Retro All-Stars
    • July 28

72. the state on new account registration form will not be reflected with new state name if select other countries

    By Miketse, July 22
    • 5 replies
    • 450 views
    • 
    • Miketse
    • July 24

73. Mandatory company and ID in registration form PS 1.7

    By amiehling, September 8, 2017
    • 6 replies
    • 6,871 views
    • 
    • PANNIKOS
    • July 23

74. Order status not displaying on order detail page in BO

    By jt49411, August 2, 2023
    • 4 replies
    • 1,735 views
    • 
    • Najam Sajid
    • July 23

75. Delivery options for France is never available 1.7.8.6

    By Alessandro, July 18   

    • delivery
    • 1.7
    • 1 reply
    • 836 views
    • 
    • ComGrafPL
    • July 19

76. PS8.1.6 Product Link URL incorrect ??

    By gray, July 10
    • 7 replies
    • 1,300 views
    • 
    • gray
    • July 14

77. [HELP] PrestaShop 8.2.0 – State Change Not Updating Shipping Price or Saving Correctly

    By Shantonu Acharjee, July 8
    • 4 replies
    • 825 views
    • 
    • El Patron
    • July 12

78. Re-Ordering Combinations in Product Combinations (PS 8.2)

    By skijump, July 8
    • 3 replies
    • 532 views
    • 
    • skijump
    • July 10

79. High cpu usage and faults out of nowhere

    By TreRuote, July 9
    • 11 replies
    • 1,839 views
    • 
    • El Patron
    • July 10

80. FAVICON not apearing in shop Prestashop V9.0

    By martins79, July 7
    • 0 replies
    • 1,053 views
    • 
    • martins79
    • July 7

81. PHP 8.4 - IMAP is no longer available

    By SrMorte, July 6   

    • imap
    • php 8.4
    • 1 reply
    • 1,147 views
    • 
    • El Patron
    • July 6

82. Adding a specific product to cart as rule (Solved)

    By mk2-pronat, March 11, 2024
    • 4 replies
    • 1,429 views
    • 
    • mk2-pronat
    • July 3

83. Shop unlinked from PS Account / Checkout. Re-Linking fails

    By USB83, October 30, 2024   

    • ps_checkout
    • ps_accounts
    • 3 replies
    • 1,699 views
    • 
    • nakwada
    • June 30

84. 404 page error after domain change

    By faxboys, May 22
    • 2 replies
    • 733 views
    • 
    • darkin
    • June 30

85. BO 8.2.1 a mess after upgrade from 1.7.8 [SOLVED]

    By renezo, June 27
    • 4 replies
    • 1,138 views
    • 
    • renezo
    • June 27

86. Help needed adding widget/code to cms page 1.7.8.11

    By spc, June 24
    • 3 replies
    • 602 views
    • 
    • El Patron
    • June 24

87. How to remove "© 2025 - Ecommerce software by PrestaShop™" from the footer without editing template file

    By juerl, June 17
    • 4 replies
    • 1,952 views
    • 
    • yama
    • June 22

88. (edit with the Customer Reassurance module) text doesn't go away

    By juerl, June 17
    • 11 replies
    • 1,323 views
    • 
    • juerl
    • June 21

89. prestashop admin twig customization

    By darkfires, June 18
    • 1 reply
    • 1,007 views
    • 
    • El Patron
    • June 20

90. Receive a mail notification when a customer register for a newsletter

    By sjoe, June 19
    • 1 reply
    • 507 views
    • 
    • El Patron
    • June 20

91. 500 Internal Server Error frontend working fine but backend not working.

    By Blaxemart, June 18
    • 1 reply
    • 925 views
    • 
    • Blaxemart
    • June 18

92. How to add custom field (External Purchase Link ) in All Product Fields

    By Gauravjainindia, March 11
    • 1 reply
    • 1,155 views
    • 
    • Mr Rick
    • June 17

93. Remove / Hide email address in Store information on the front office

    By Tanatus, January 2, 2019   

    • ps_contactinfo
    • 9 replies
    • 8,601 views
    • 
    • kongking
    • June 17

94. I can't add color to the qualities and features section.

    By abdullah kara, June 14
    • 1 reply
    • 938 views
    • 
    • El Patron
    • June 14

95. Witch module or application is best for showing your resellers?

    By spc, June 12
    • 1 reply
    • 1,041 views
    • 
    • El Patron
    • June 13

96. Prestashop 8.2: Add customization text to order_conf

    By maalik, June 2
    • 1 reply
    • 752 views
    • 
    • Mr Rick
    • June 11

97. How to create custom fields?

    By Gangway, April 28
    • 2 replies
    • 1,253 views
    • 
    • Mr Rick
    • June 11

98. PHP Warning: htmlspecialchars() expects parameter 1 to be string, array given in

    By daco65, June 9
    • 2 replies
    • 1,179 views
    • 
    • El Patron
    • June 11

99. Block email domain

    By Bainesarcher, April 5, 2020
    • 5 replies
    • 3,869 views
    • 
    • Demelt
    • June 11

100. Export list of customers who bought a specific product

     By Do You Speak Graphic, November 1, 2016
     • 7 replies
     • 4,173 views
     • 
     • calichelozano
     • June 9