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Configuring and using PrestaShop

Questions and information about everyday configuration and use of your PrestaShop storefront. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

43,464 topics in this forum

  1. Email Problem: Expected response code 354 but got code "554", with message "554 5.5.1 Error: no valid recipients "

    By Rysiek,
    • 13 replies
    • 35,417 views

  2. How can I add a calculator in a CMS page

    By jpjk,
    • 1 reply
    • 669 views

  3. OVH Email Pro – TLS does not work with PrestaShop 9 (MX Plan works)

    By Teff34,
    • 0 replies
    • 216 views

  4. Adding an external link to subcategory

    By MKZ Industries,
    • 6 replies
    • 437 views

  5. ps_account requires reset, but it doesn't?

    By strakit,   
    • 10 replies
    • 2,147 views

  6. Bug in the Back Office. Cloning products does not update.

    By MAYCON HENRIQUE,
    • 4 replies
    • 366 views

  7. [TIP] How to add responsive videos to product descriptions and other HTML fields

    By rocky,
    • 0 replies
    • 219 views

  8. Any Mysql experts to help contstruct a Mysql statement ?

    By gray,
    • 3 replies
    • 233 views

  9. Image size for slider with Hummingbird

    By HTR-Informatique,
    • 1 reply
    • 497 views

  10. Customer ID 0

    By VWinterswijk,
    • 8 replies
    • 414 views

  11. Site keeps getting hacked, same hack across all sites on my server

    By qzelle,   
    • 6 replies
    • 6,152 views

  12. Trouble adding province to my shop Prestashop 9.0.2

    By VWinterswijk,
    • 6 replies
    • 360 views

  13. How to re-generate thumbnails on invoice and delivery slips PDF?

    By Jontee,
    • 8 replies
    • 2,558 views

  14. I AM HAVING ISSUE WITH BAMORA PAYMENT GATEWAY INTREGATION

    By atik121,
    • 2 replies
    • 284 views

  15. High cpu usage and faults out of nowhere

    By TreRuote,
    • 12 replies
    • 2,989 views

  16. Can't add or change any states

    By balaomais,
    • 1 reply
    • 423 views

  17. Error while trying to update my Prestashop.

    By MAYCON HENRIQUE,
    • 9 replies
    • 650 views

  18. Renaming Tax to VAT on customer facing pages

    By Evotuner,
    • 3 replies
    • 307 views

  19. When adding 1 product cart empties

    By tanse,
    • 1 reply
    • 351 views

  20. Can't insert anymore youtube videos on product page

    By radu_cmr,
    • 4 replies
    • 757 views

  21. Color Attribute and Values Not Working?

    By DankBump,   
    • 5 replies
    • 1,943 views

  22. "My account" design

    By CB,
    • 6 replies
    • 2,072 views

  23. external link to digital product

    By kkleber.1991,
    • 9 replies
    • 1,208 views

  24. [solved] Where can i change the terms and condition sentence manually?

    By Ultragrasser,
    • 13 replies
    • 14,161 views

  25. Mobile Issues v.8.2.3: Duplication of Label Fields

    By L C,
    • 2 replies
    • 307 views

  26. Change Header Logo URL, v.8

    By L C,
    • 4 replies
    • 537 views

  27. APC cache has been enabled, but the APC or APCu extension is not available

    By lgstern,
    • 9 replies
    • 6,867 views

  28. How to customize PS9.0.x?

    By darkin,
    • 12 replies
    • 1,966 views

  29. URL Not Updating (Undefined error) when Selecting Attribute and Cart not Refreshing

    By jackhcr,
    • 5 replies
    • 439 views

  30. Bind customer account to one billing address

    By José M.,
    • 2 replies
    • 928 views

  31. Change comment review from 3 stars to 5 stars for default

    By Customer Service,   
    • 3 replies
    • 1,665 views

  32. My website is not mobile responsive.

    By adamthomson123,
    • 1 reply
    • 439 views

  33. Checkout page fields are not saving—unable to complete checkout

    By L C,
    • 24 replies
    • 1,943 views

  34. Can not associate a new category to existing product. PS 9.0.1.

    By Juan Manuel Diaz,
    • 1 reply
    • 806 views

  35. PS1.7 How do I remove Free shipping text in cart summary?

    By Nepherael,   
    • 20 replies
    • 9,294 views

  36. Block email domain from registration

    By helsinkisisu,
    • 12 replies
    • 1,252 views

  37. Contact Form doen't send email with Server Cache ON!

    By crockbg,
    • 5 replies
    • 1,029 views

  38. Checkout doesnt work

    By britsmar,   
    • 2 replies
    • 470 views

  39. Modules not sorted on categories anymore

    By radu_cmr,
    • 3 replies
    • 317 views

  40. Moving to new folder issue

    By NemesisNG,
    • 4 replies
    • 480 views

  41. Unable to "confirm your store URL"

    By L C,
    • 1 reply
    • 566 views

  42. PS 9.0 Hummingbird theme stopping the autoslider on product page

    By CynthiaC,
    • 7 replies
    • 888 views

  43. Can't access Backoffice Prestashop 9

    By Daniel Chaniago,
    • 3 replies
    • 848 views

  44. SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-885' for key 'ps_access.PRIMARY'

    By bitex,
    • 0 replies
    • 491 views

  45. Tune MySQL for Ecommerce: The 2025 Performance Playbook

    By PrestaHeroes.com,   
    • 1 reply
    • 462 views

  46. how to make a image clickable link on main page Prestashop 8.2.3

    By adamthomson123,
    • 1 reply
    • 520 views

  47. Invoice is generated but not marked as having invoice

    By Mictor2010,
    • 4 replies
    • 2,148 views

  48. How to remove "VAT Included" from product page and shopping cart?

    By adamthomson123,
    • 11 replies
    • 1,059 views

  49. Error on install 8.2 using Xampp

    By Purechoice,
    • 2 replies
    • 26,668 views

  50. HTTP 500 Internal Server Error - preg_match(): Argument #2 ($subject) must be of type string, array given

    By bitex,
    • 6 replies
    • 1,457 views

  51. How to replace "Spend .... more to get free shipping!" in the cart?

    By Mandongo,
    • 1 reply
    • 355 views

  52. Product Images are too Blury. on main page , and categories pages.

    By adamthomson123,
    • 2 replies
    • 437 views

  53. An exception occured trying to figure out server_version / SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By AK4,
    • 6 replies
    • 3,667 views

  54. Problem Undefined constant "_PS_THEME_MOBILE_DIR_"

    By remi0023,
    • 4 replies
    • 519 views

  55. Why prestashop 8.2.3 at localhost work so so slowly

    By everiopo,
    • 10 replies
    • 3,503 views

  56. Different product names in admin panel and store

    By Mandongo,
    • 7 replies
    • 623 views

  57. I want to Make images round corners in Main Page for Categories only.

    By adamthomson123,
    • 7 replies
    • 1,258 views

  58. How to move "Customer Reassurance" below the "product images" on product page in classic theme prestashop 8.2.3

    By adamthomson123,
    • 0 replies
    • 496 views

  59. Translate "I agree to the terms and conditions and the privacy policy" in account/checkout form

    By toimata,
    • 4 replies
    • 7,783 views

  60. Error while copying file /templates/.htaccess: Failed to copy

    By Haris,
    • 2 replies
    • 570 views

  61. "Send a test email" Not working

    By ZeChevalier,
    • 6 replies
    • 2,115 views

  62. After logging in again, the products are missing in the cart!

    By petiv,
    • 2 replies
    • 1,512 views

  63. Multistore with restricted products

    By Matsa,
    • 2 replies
    • 2,498 views

  64. Can't access backend. Error SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By rocketscience,
    • 1 reply
    • 1,290 views

  65. How To Upload File For My Module , My Module Extends Moduleadmincontroller

    By aquahuang,
    • 3 replies
    • 3,756 views

  66. Cannot find where to edit or remove one specific section in the backend

    By Bianca W.,
    • 11 replies
    • 1,690 views

  67. Images not showing with friendly URL's

    By markh28,
    • 27 replies
    • 6,571 views

  68. PrestaShop 9.0 issue: Issue updating native modules after fresh PrestaShop installation

    By olivierdu98,
    • 5 replies
    • 8,195 views

  69. Solved - Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)

    By skinnybloke,
    • 6 replies
    • 2,144 views

  70. Not finding a certain translation

    By Wagninger,
    • 6 replies
    • 1,892 views

  71. Oops... it looks like an unexpected error occurred.

    By FilipGFX,
    • 2 replies
    • 1,174 views

  72. Problems with importing products

    By ereit1231,
    • 2 replies
    • 1,219 views

  73. Funcion back en enlace de inicio sesión

    By jla290,
    • 3 replies
    • 1,215 views

  74. Taxs Not Calculating

    By Danpoor,   
    • 14 replies
    • 2,943 views

  75. Oops... looks like an unexpected error occurred

    By life777eternal,   
    • 2 replies
    • 1,494 views

  76. Can't delete product combinations on 1.7.4.3

    By Sasha Chirico,   
    • 11 replies
    • 7,029 views

  77. Maintenance mode - shop under construction how to add my ip?

    By justsandy,
    • 8 replies
    • 6,787 views

  78. [Mail Alerts] "Notify me when available" email is not sending

    By TinoArts,
    • 2 replies
    • 3,146 views

  79. Prestashop automatically modifies the main category of a product by updating the stock

    By amiable,
    • 2 replies
    • 1,277 views

  80. ERROR 500 search module

    By EagleTM,
    • 5 replies
    • 605 views

  81. How to upload svg file as logo

    By Alex Nicoli,
    • 7 replies
    • 11,057 views

  82. flag or badge on products that have quantity discounts

    By fusioneat,
    • 2 replies
    • 1,048 views

  83. have trouble connecting to Addons

    By cmarie2,   
    • 18 replies
    • 17,089 views

  84. PS 8.2 - Only Allow Guest Checkout

    By skijump,
    • 9 replies
    • 2,352 views

  85. New type of saturation attack by bots [category]?q=[brand01]+[brand02]

    By nicoledesignstore,
    • 14 replies
    • 6,759 views

  86. Where in 9.0.0 do I find the templates (specifically the invoice template)

    By maniac180,
    • 1 reply
    • 558 views

  87. Black display at mobile version of Prestashop Back Office

    By RobertBrenton,
    • 19 replies
    • 4,391 views

  88. Refresh Admin Pages Required Everywhere or Get Old Data

    By IeM,
    • 4 replies
    • 1,917 views

  89. Installed module = Website broke

    By Brighteyes,
    • 1 reply
    • 944 views

  90. Adding credit for customer to spend in store

    By beanfan78,   
    • 5 replies
    • 5,694 views

  91. the state on new account registration form will not be reflected with new state name if select other countries

    By Miketse,
    • 5 replies
    • 687 views

  92. Mandatory company and ID in registration form PS 1.7

    By amiehling,
    • 6 replies
    • 7,580 views

  93. Order status not displaying on order detail page in BO

    By jt49411,
    • 4 replies
    • 2,035 views

  94. Delivery options for France is never available 1.7.8.6

    By Alessandro,   
    • 1 reply
    • 950 views

  95. PS8.1.6 Product Link URL incorrect ??

    By gray,
    • 7 replies
    • 1,648 views

  96. [HELP] PrestaShop 8.2.0 – State Change Not Updating Shipping Price or Saving Correctly

    By Shantonu Acharjee,
    • 4 replies
    • 1,106 views

  97. Re-Ordering Combinations in Product Combinations (PS 8.2)

    By skijump,
    • 3 replies
    • 783 views

  98. FAVICON not apearing in shop Prestashop V9.0

    By martins79,
    • 0 replies
    • 1,228 views

  99. PHP 8.4 - IMAP is no longer available

    By SrMorte,   
    • 1 reply
    • 1,754 views

  100. Adding a specific product to cart as rule (Solved)

    By mk2-pronat,
    • 4 replies
    • 1,651 views
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