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Configuring and using PrestaShop

Questions and information about everyday configuration and use of your PrestaShop storefront. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

43,465 topics in this forum

  1. PRETASHOP V 9.0.2 - (SOFTACULOUS INSTALL) - ADMIN PAGE > CONFIGURE > MORE "The controller DEFAULT is missing or invalid."

    By IXL,
    • 1 reply
    • 37 views

  2. Email Problem: Expected response code 354 but got code "554", with message "554 5.5.1 Error: no valid recipients "

    By Rysiek,
    • 13 replies
    • 35,471 views

  3. How can I add a calculator in a CMS page

    By jpjk,
    • 1 reply
    • 692 views

  4. OVH Email Pro – TLS does not work with PrestaShop 9 (MX Plan works)

    By Teff34,
    • 0 replies
    • 248 views

  5. Adding an external link to subcategory

    By MKZ Industries,
    • 6 replies
    • 455 views

  6. ps_account requires reset, but it doesn't?

    By strakit,   
    • 10 replies
    • 2,176 views

  7. Bug in the Back Office. Cloning products does not update.

    By MAYCON HENRIQUE,
    • 4 replies
    • 370 views

  8. [TIP] How to add responsive videos to product descriptions and other HTML fields

    By rocky,
    • 0 replies
    • 234 views

  9. Any Mysql experts to help contstruct a Mysql statement ?

    By gray,
    • 3 replies
    • 243 views

  10. Image size for slider with Hummingbird

    By HTR-Informatique,
    • 1 reply
    • 509 views

  11. Customer ID 0

    By VWinterswijk,
    • 8 replies
    • 429 views

  12. Site keeps getting hacked, same hack across all sites on my server

    By qzelle,   
    • 6 replies
    • 6,168 views

  13. Trouble adding province to my shop Prestashop 9.0.2

    By VWinterswijk,
    • 6 replies
    • 364 views

  14. How to re-generate thumbnails on invoice and delivery slips PDF?

    By Jontee,
    • 8 replies
    • 2,583 views

  15. I AM HAVING ISSUE WITH BAMORA PAYMENT GATEWAY INTREGATION

    By atik121,
    • 2 replies
    • 291 views

  16. High cpu usage and faults out of nowhere

    By TreRuote,
    • 12 replies
    • 3,045 views

  17. Can't add or change any states

    By balaomais,
    • 1 reply
    • 434 views

  18. Error while trying to update my Prestashop.

    By MAYCON HENRIQUE,
    • 9 replies
    • 663 views

  19. Renaming Tax to VAT on customer facing pages

    By Evotuner,
    • 3 replies
    • 318 views

  20. When adding 1 product cart empties

    By tanse,
    • 1 reply
    • 359 views

  21. Can't insert anymore youtube videos on product page

    By radu_cmr,
    • 4 replies
    • 764 views

  22. Color Attribute and Values Not Working?

    By DankBump,   
    • 5 replies
    • 1,965 views

  23. "My account" design

    By CB,
    • 6 replies
    • 2,087 views

  24. external link to digital product

    By kkleber.1991,
    • 9 replies
    • 1,217 views

  25. [solved] Where can i change the terms and condition sentence manually?

    By Ultragrasser,
    • 13 replies
    • 14,174 views

  26. Mobile Issues v.8.2.3: Duplication of Label Fields

    By L C,
    • 2 replies
    • 314 views

  27. Change Header Logo URL, v.8

    By L C,
    • 4 replies
    • 550 views

  28. APC cache has been enabled, but the APC or APCu extension is not available

    By lgstern,
    • 9 replies
    • 6,882 views

  29. How to customize PS9.0.x?

    By darkin,
    • 12 replies
    • 2,026 views

  30. URL Not Updating (Undefined error) when Selecting Attribute and Cart not Refreshing

    By jackhcr,
    • 5 replies
    • 461 views

  31. Bind customer account to one billing address

    By José M.,
    • 2 replies
    • 941 views

  32. Change comment review from 3 stars to 5 stars for default

    By Customer Service,   
    • 3 replies
    • 1,678 views

  33. My website is not mobile responsive.

    By adamthomson123,
    • 1 reply
    • 446 views

  34. Checkout page fields are not saving—unable to complete checkout

    By L C,
    • 24 replies
    • 1,964 views

  35. Can not associate a new category to existing product. PS 9.0.1.

    By Juan Manuel Diaz,
    • 1 reply
    • 825 views

  36. PS1.7 How do I remove Free shipping text in cart summary?

    By Nepherael,   
    • 20 replies
    • 9,302 views

  37. Block email domain from registration

    By helsinkisisu,
    • 12 replies
    • 1,285 views

  38. Contact Form doen't send email with Server Cache ON!

    By crockbg,
    • 5 replies
    • 1,046 views

  39. Checkout doesnt work

    By britsmar,   
    • 2 replies
    • 478 views

  40. Modules not sorted on categories anymore

    By radu_cmr,
    • 3 replies
    • 323 views

  41. Moving to new folder issue

    By NemesisNG,
    • 4 replies
    • 486 views

  42. Unable to "confirm your store URL"

    By L C,
    • 1 reply
    • 571 views

  43. PS 9.0 Hummingbird theme stopping the autoslider on product page

    By CynthiaC,
    • 7 replies
    • 892 views

  44. Can't access Backoffice Prestashop 9

    By Daniel Chaniago,
    • 3 replies
    • 866 views

  45. SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-885' for key 'ps_access.PRIMARY'

    By bitex,
    • 0 replies
    • 500 views

  46. Tune MySQL for Ecommerce: The 2025 Performance Playbook

    By PrestaHeroes.com,   
    • 1 reply
    • 467 views

  47. how to make a image clickable link on main page Prestashop 8.2.3

    By adamthomson123,
    • 1 reply
    • 530 views

  48. Invoice is generated but not marked as having invoice

    By Mictor2010,
    • 4 replies
    • 2,166 views

  49. How to remove "VAT Included" from product page and shopping cart?

    By adamthomson123,
    • 11 replies
    • 1,069 views

  50. Error on install 8.2 using Xampp

    By Purechoice,
    • 2 replies
    • 26,680 views

  51. HTTP 500 Internal Server Error - preg_match(): Argument #2 ($subject) must be of type string, array given

    By bitex,
    • 6 replies
    • 1,484 views

  52. How to replace "Spend .... more to get free shipping!" in the cart?

    By Mandongo,
    • 1 reply
    • 359 views

  53. Product Images are too Blury. on main page , and categories pages.

    By adamthomson123,
    • 2 replies
    • 442 views

  54. An exception occured trying to figure out server_version / SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By AK4,
    • 6 replies
    • 3,683 views

  55. Problem Undefined constant "_PS_THEME_MOBILE_DIR_"

    By remi0023,
    • 4 replies
    • 531 views

  56. Why prestashop 8.2.3 at localhost work so so slowly

    By everiopo,
    • 10 replies
    • 3,548 views

  57. Different product names in admin panel and store

    By Mandongo,
    • 7 replies
    • 637 views

  58. I want to Make images round corners in Main Page for Categories only.

    By adamthomson123,
    • 7 replies
    • 1,268 views

  59. How to move "Customer Reassurance" below the "product images" on product page in classic theme prestashop 8.2.3

    By adamthomson123,
    • 0 replies
    • 500 views

  60. Translate "I agree to the terms and conditions and the privacy policy" in account/checkout form

    By toimata,
    • 4 replies
    • 7,803 views

  61. Error while copying file /templates/.htaccess: Failed to copy

    By Haris,
    • 2 replies
    • 575 views

  62. "Send a test email" Not working

    By ZeChevalier,
    • 6 replies
    • 2,130 views

  63. After logging in again, the products are missing in the cart!

    By petiv,
    • 2 replies
    • 1,522 views

  64. Multistore with restricted products

    By Matsa,
    • 2 replies
    • 2,548 views

  65. Can't access backend. Error SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By rocketscience,
    • 1 reply
    • 1,303 views

  66. How To Upload File For My Module , My Module Extends Moduleadmincontroller

    By aquahuang,
    • 3 replies
    • 3,777 views

  67. Cannot find where to edit or remove one specific section in the backend

    By Bianca W.,
    • 11 replies
    • 1,723 views

  68. Images not showing with friendly URL's

    By markh28,
    • 27 replies
    • 6,601 views

  69. PrestaShop 9.0 issue: Issue updating native modules after fresh PrestaShop installation

    By olivierdu98,
    • 5 replies
    • 8,254 views

  70. Solved - Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)

    By skinnybloke,
    • 6 replies
    • 2,155 views

  71. Not finding a certain translation

    By Wagninger,
    • 6 replies
    • 1,902 views

  72. Oops... it looks like an unexpected error occurred.

    By FilipGFX,
    • 2 replies
    • 1,183 views

  73. Problems with importing products

    By ereit1231,
    • 2 replies
    • 1,226 views

  74. Funcion back en enlace de inicio sesión

    By jla290,
    • 3 replies
    • 1,221 views

  75. Taxs Not Calculating

    By Danpoor,   
    • 14 replies
    • 2,958 views

  76. Oops... looks like an unexpected error occurred

    By life777eternal,   
    • 2 replies
    • 1,504 views

  77. Can't delete product combinations on 1.7.4.3

    By Sasha Chirico,   
    • 11 replies
    • 7,034 views

  78. Maintenance mode - shop under construction how to add my ip?

    By justsandy,
    • 8 replies
    • 6,797 views

  79. [Mail Alerts] "Notify me when available" email is not sending

    By TinoArts,
    • 2 replies
    • 3,152 views

  80. Prestashop automatically modifies the main category of a product by updating the stock

    By amiable,
    • 2 replies
    • 1,283 views

  81. ERROR 500 search module

    By EagleTM,
    • 5 replies
    • 613 views

  82. How to upload svg file as logo

    By Alex Nicoli,
    • 7 replies
    • 11,074 views

  83. flag or badge on products that have quantity discounts

    By fusioneat,
    • 2 replies
    • 1,053 views

  84. have trouble connecting to Addons

    By cmarie2,   
    • 18 replies
    • 17,110 views

  85. PS 8.2 - Only Allow Guest Checkout

    By skijump,
    • 9 replies
    • 2,393 views

  86. New type of saturation attack by bots [category]?q=[brand01]+[brand02]

    By nicoledesignstore,
    • 14 replies
    • 6,789 views

  87. Where in 9.0.0 do I find the templates (specifically the invoice template)

    By maniac180,
    • 1 reply
    • 562 views

  88. Black display at mobile version of Prestashop Back Office

    By RobertBrenton,
    • 19 replies
    • 4,427 views

  89. Refresh Admin Pages Required Everywhere or Get Old Data

    By IeM,
    • 4 replies
    • 1,936 views

  90. Installed module = Website broke

    By Brighteyes,
    • 1 reply
    • 952 views

  91. Adding credit for customer to spend in store

    By beanfan78,   
    • 5 replies
    • 5,708 views

  92. the state on new account registration form will not be reflected with new state name if select other countries

    By Miketse,
    • 5 replies
    • 695 views

  93. Mandatory company and ID in registration form PS 1.7

    By amiehling,
    • 6 replies
    • 7,593 views

  94. Order status not displaying on order detail page in BO

    By jt49411,
    • 4 replies
    • 2,048 views

  95. Delivery options for France is never available 1.7.8.6

    By Alessandro,   
    • 1 reply
    • 961 views

  96. PS8.1.6 Product Link URL incorrect ??

    By gray,
    • 7 replies
    • 1,660 views

  97. [HELP] PrestaShop 8.2.0 – State Change Not Updating Shipping Price or Saving Correctly

    By Shantonu Acharjee,
    • 4 replies
    • 1,127 views

  98. Re-Ordering Combinations in Product Combinations (PS 8.2)

    By skijump,
    • 3 replies
    • 798 views

  99. FAVICON not apearing in shop Prestashop V9.0

    By martins79,
    • 0 replies
    • 1,242 views

  100. PHP 8.4 - IMAP is no longer available

    By SrMorte,   
    • 1 reply
    • 1,773 views
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