Configuring and using PrestaShop

43,446 topics in this forum

1. Checkout page fields are not saving—unable to complete checkout

   By L C, October 26
   • 24 replies
   • 498 views
   • 
   • L C
   • 17 hours ago

2. Can't insert anymore youtube videos on product page

   By radu_cmr, Sunday at 01:53 PM
   • 1 reply
   • 65 views
   • 
   • Prestashop Addict
   • Yesterday at 07:54 AM

3. Can not associate a new category to existing product. PS 9.0.1.

   By Juan Manuel Diaz, Thursday at 07:13 AM
   • 1 reply
   • 109 views
   • 
   • El Patron
   • Saturday at 02:24 PM

4. PS1.7 How do I remove Free shipping text in cart summary?

   By Nepherael, March 30, 2018   

   • free shipping
   • cart
   • (and 1 more)

     Tagged with:

     • free shipping
     • cart
     • text
   • 20 replies
   • 8,542 views
   • 
   • ITS Web
   • Thursday at 09:27 PM

5. Block email domain from registration

   By helsinkisisu, November 3
   • 12 replies
   • 295 views
   • 
   • helsinkisisu
   • Thursday at 02:13 PM

6. Contact Form doen't send email with Server Cache ON!

   By crockbg, July 5, 2023
   • 5 replies
   • 765 views
   • 
   • skinnybloke
   • November 3

7. Checkout doesnt work

   By britsmar, October 28   

   • kustom
   • payment
   • (and 1 more)

     Tagged with:

     • kustom
     • payment
     • zones
   • 2 replies
   • 184 views
   • 
   • El Patron
   • October 30

8. Modules not sorted on categories anymore

   By radu_cmr, October 29
   • 3 replies
   • 118 views
   • 
   • radu_cmr
   • October 30

9. Moving to new folder issue

   By NemesisNG, October 21
   • 4 replies
   • 247 views
   • 
   • NemesisNG
   • October 28

10. Unable to "confirm your store URL"

    By L C, October 24
    • 1 reply
    • 265 views
    • 
    • L C
    • October 26

11. PS 9.0 Hummingbird theme stopping the autoslider on product page

    By CynthiaC, October 22
    • 7 replies
    • 352 views
    • 
    • CynthiaC
    • October 24

12. Can't access Backoffice Prestashop 9

    By Daniel Chaniago, October 18
    • 3 replies
    • 302 views
    • 
    • El Patron
    • October 23

13. SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-885' for key 'ps_access.PRIMARY'

    By bitex, October 21
    • 0 replies
    • 182 views
    • 
    • bitex
    • October 21

14. Tune MySQL for Ecommerce: The 2025 Performance Playbook

    By El Patron, October 18   

    • performance
    • mariadb
    • (and 1 more)

      Tagged with:

      • performance
      • mariadb
      • optimization
    • 1 reply
    • 220 views
    • 
    • JPresta.com
    • October 19

15. how to make a image clickable link on main page Prestashop 8.2.3

    By adamthomson123, October 14
    • 1 reply
    • 267 views
    • 
    • Mediacom87
    • October 16

16. Invoice is generated but not marked as having invoice

    By Mictor2010, March 19, 2021
    • 4 replies
    • 1,791 views
    • 
    • skijump
    • October 15

17. How to remove "VAT Included" from product page and shopping cart?

    By adamthomson123, September 25
    • 11 replies
    • 458 views
    • 
    • adamthomson123
    • October 14

18. Error on install 8.2 using Xampp

    By Purechoice, October 13
    • 2 replies
    • 207 views
    • 
    • LD Modules
    • October 13

19. ps_account requires reset, but it doesn't?

    By strakit, September 26   

    • help!
    • 6 replies
    • 675 views
    • 
    • strakit
    • October 13

20. HTTP 500 Internal Server Error - preg_match(): Argument #2 ($subject) must be of type string, array given

    By bitex, September 23
    • 6 replies
    • 903 views
    • 
    • bitex
    • October 10

21. Color Attribute and Values Not Working?

    By DankBump, July 24   

    • attributes
    • 4 replies
    • 1,112 views
    • 
    • El Patron
    • October 9

22. How to replace "Spend .... more to get free shipping!" in the cart?

    By Mandongo, October 8
    • 1 reply
    • 176 views
    • 
    • ComGrafPL
    • October 8

23. Product Images are too Blury. on main page , and categories pages.

    By adamthomson123, October 6
    • 2 replies
    • 240 views
    • 
    • adamthomson123
    • October 7

24. An exception occured trying to figure out server_version / SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By AK4, June 30
    • 6 replies
    • 2,592 views
    • 
    • ajin5522
    • October 7

25. Problem Undefined constant "_PS_THEME_MOBILE_DIR_"

    By remi0023, October 3
    • 4 replies
    • 244 views
    • 
    • ComGrafPL
    • October 3

26. Why prestashop 8.2.3 at localhost work so so slowly

    By everiopo, September 17
    • 10 replies
    • 2,168 views
    • 
    • musicmaster
    • October 1

27. Different product names in admin panel and store

    By Mandongo, September 30
    • 7 replies
    • 281 views
    • 
    • ComGrafPL
    • October 1

28. I want to Make images round corners in Main Page for Categories only.

    By adamthomson123, September 22
    • 7 replies
    • 977 views
    • 
    • El Patron
    • September 27

29. How to move "Customer Reassurance" below the "product images" on product page in classic theme prestashop 8.2.3

    By adamthomson123, September 27
    • 0 replies
    • 351 views
    • 
    • adamthomson123
    • September 27

30. Translate "I agree to the terms and conditions and the privacy policy" in account/checkout form

    By toimata, July 26, 2021
    • 4 replies
    • 7,100 views
    • 
    • trebornailil
    • September 27

31. Error while copying file /templates/.htaccess: Failed to copy

    By Haris, September 26
    • 2 replies
    • 425 views
    • 
    • Haris
    • September 27

32. "Send a test email" Not working

    By ZeChevalier, February 12
    • 6 replies
    • 1,448 views
    • 
    • kos2
    • September 24

33. After logging in again, the products are missing in the cart!

    By petiv, November 3, 2020
    • 2 replies
    • 1,200 views
    • 
    • redrum
    • September 17

34. Multistore with restricted products

    By Matsa, September 10, 2021
    • 2 replies
    • 2,039 views
    • 
    • El Patron
    • September 17

35. Can't access backend. Error SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By rocketscience, September 16
    • 1 reply
    • 858 views
    • 
    • rocketscience
    • September 17

36. How To Upload File For My Module , My Module Extends Moduleadmincontroller

    By aquahuang, January 7, 2016
    • 3 replies
    • 3,233 views
    • 
    • cocos.codes
    • September 14

37. Cannot find where to edit or remove one specific section in the backend

    By Bianca W., September 3
    • 11 replies
    • 1,331 views
    • 
    • cocos.codes
    • September 12

38. Images not showing with friendly URL's

    By markh28, September 6, 2024
    • 27 replies
    • 4,642 views
    • 
    • cocos.codes
    • September 12

39. PrestaShop 9.0 issue: Issue updating native modules after fresh PrestaShop installation

    By olivierdu98, August 18
    • 5 replies
    • 5,343 views
    • 
    • cocos.codes
    • September 10

40. Solved - Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)

    By skinnybloke, September 6
    • 6 replies
    • 1,411 views
    • 
    • skinnybloke
    • September 8

41. Not finding a certain translation

    By Wagninger, September 5
    • 6 replies
    • 1,447 views
    • 
    • Wagninger
    • September 8

42. Oops... it looks like an unexpected error occurred.

    By FilipGFX, August 29
    • 2 replies
    • 857 views
    • 
    • El Patron
    • September 2

43. Problems with importing products

    By ereit1231, August 25
    • 2 replies
    • 932 views
    • 
    • Mehdi Bourechka
    • August 30

44. Funcion back en enlace de inicio sesión

    By jla290, August 23
    • 3 replies
    • 1,063 views
    • 
    • Mehdi Bourechka
    • August 30

45. Taxs Not Calculating

    By Danpoor, December 17, 2013   

    • Tax
    • Calculating
    • 14 replies
    • 2,474 views
    • 
    • cpuin
    • August 29

46. Oops... looks like an unexpected error occurred

    By life777eternal, August 24   

    • ps_checkout
    • 2 replies
    • 1,272 views
    • 
    • El Patron
    • August 28

47. 1.7.4.3 Can't delete product combinations on 1.7.4.3

    By Sasha Chirico, December 11, 2018   

    • combinations
    • delete
    • 11 replies
    • 6,666 views
    • 
    • Behc98
    • August 28

48. Maintenance mode - shop under construction how to add my ip?

    By justsandy, May 3, 2013
    • 8 replies
    • 6,442 views
    • 
    • Rynraf
    • August 22

49. [Mail Alerts] "Notify me when available" email is not sending

    By TinoArts, May 20, 2020
    • 2 replies
    • 2,825 views
    • 
    • ronniee
    • August 22

50. Prestashop automatically modifies the main category of a product by updating the stock

    By amiable, March 27, 2020
    • 2 replies
    • 1,133 views
    • 
    • Mehdi Bourechka
    • August 22

51. ERROR 500 search module

    By EagleTM, August 18
    • 5 replies
    • 364 views
    • 
    • EagleTM
    • August 21

52. How to upload svg file as logo

    By Alex Nicoli, March 20, 2020
    • 7 replies
    • 10,452 views
    • 
    • mudol
    • August 19

53. flag or badge on products that have quantity discounts

    By fusioneat, August 15
    • 2 replies
    • 826 views
    • 
    • fusioneat
    • August 15

54. have trouble connecting to Addons

    By cmarie2, July 28, 2020   

    • 1.7.6.7
    • ps_mbo
    • 18 replies
    • 16,167 views
    • 
    • DisplayNameRequired
    • August 14

55. PS 8.2 - Only Allow Guest Checkout

    By skijump, July 8
    • 9 replies
    • 1,334 views
    • 
    • El Patron
    • August 13

56. New type of saturation attack by bots [category]?q=[brand01]+[brand02]

    By nicoledesignstore, September 20, 2024
    • 14 replies
    • 5,115 views
    • 
    • Paul C
    • August 10

57. Where in 9.0.0 do I find the templates (specifically the invoice template)

    By maniac180, August 5
    • 1 reply
    • 355 views
    • 
    • WebCommercify
    • August 5

58. Black display at mobile version of Prestashop Back Office

    By RobertBrenton, October 10, 2024
    • 19 replies
    • 3,609 views
    • 
    • mgoteros
    • August 4

59. Refresh Admin Pages Required Everywhere or Get Old Data

    By IeM, September 28, 2015
    • 4 replies
    • 1,657 views
    • 
    • mnile
    • August 3

60. Installed module = Website broke

    By Brighteyes, July 30
    • 1 reply
    • 767 views
    • 
    • El Patron
    • August 1

61. Adding credit for customer to spend in store

    By beanfan78, September 18, 2011   

    • adding credit
    • creating spending balance
    • 5 replies
    • 5,400 views
    • 
    • Retro All-Stars
    • July 28

62. the state on new account registration form will not be reflected with new state name if select other countries

    By Miketse, July 22
    • 5 replies
    • 392 views
    • 
    • Miketse
    • July 24

63. Mandatory company and ID in registration form PS 1.7

    By amiehling, September 8, 2017
    • 6 replies
    • 6,696 views
    • 
    • PANNIKOS
    • July 23

64. Order status not displaying on order detail page in BO

    By jt49411, August 2, 2023
    • 4 replies
    • 1,663 views
    • 
    • Najam Sajid
    • July 23

65. Delivery options for France is never available 1.7.8.6

    By Alessandro, July 18   

    • delivery
    • 1.7
    • 1 reply
    • 807 views
    • 
    • ComGrafPL
    • July 19

66. PS8.1.6 Product Link URL incorrect ??

    By gray, July 10
    • 7 replies
    • 1,223 views
    • 
    • gray
    • July 14

67. [HELP] PrestaShop 8.2.0 – State Change Not Updating Shipping Price or Saving Correctly

    By Shantonu Acharjee, July 8
    • 4 replies
    • 740 views
    • 
    • El Patron
    • July 12

68. Re-Ordering Combinations in Product Combinations (PS 8.2)

    By skijump, July 8
    • 3 replies
    • 471 views
    • 
    • skijump
    • July 10

69. High cpu usage and faults out of nowhere

    By TreRuote, July 9
    • 11 replies
    • 1,580 views
    • 
    • El Patron
    • July 10

70. FAVICON not apearing in shop Prestashop V9.0

    By martins79, July 7
    • 0 replies
    • 970 views
    • 
    • martins79
    • July 7

71. PHP 8.4 - IMAP is no longer available

    By SrMorte, July 6   

    • imap
    • php 8.4
    • 1 reply
    • 1,060 views
    • 
    • El Patron
    • July 6

72. Adding a specific product to cart as rule (Solved)

    By mk2-pronat, March 11, 2024
    • 4 replies
    • 1,351 views
    • 
    • mk2-pronat
    • July 3

73. Shop unlinked from PS Account / Checkout. Re-Linking fails

    By USB83, October 30, 2024   

    • ps_checkout
    • ps_accounts
    • 3 replies
    • 1,613 views
    • 
    • nakwada
    • June 30

74. 404 page error after domain change

    By faxboys, May 22
    • 2 replies
    • 692 views
    • 
    • darkin
    • June 30

75. BO 8.2.1 a mess after upgrade from 1.7.8 [SOLVED]

    By renezo, June 27
    • 4 replies
    • 1,092 views
    • 
    • renezo
    • June 27

76. Help needed adding widget/code to cms page 1.7.8.11

    By spc, June 24
    • 3 replies
    • 573 views
    • 
    • El Patron
    • June 24

77. How to remove "© 2025 - Ecommerce software by PrestaShop™" from the footer without editing template file

    By juerl, June 17
    • 4 replies
    • 1,723 views
    • 
    • yama
    • June 22

78. (edit with the Customer Reassurance module) text doesn't go away

    By juerl, June 17
    • 11 replies
    • 1,268 views
    • 
    • juerl
    • June 21

79. prestashop admin twig customization

    By darkfires, June 18
    • 1 reply
    • 875 views
    • 
    • El Patron
    • June 20

80. Receive a mail notification when a customer register for a newsletter

    By sjoe, June 19
    • 1 reply
    • 463 views
    • 
    • El Patron
    • June 20

81. 500 Internal Server Error frontend working fine but backend not working.

    By Blaxemart, June 18
    • 1 reply
    • 896 views
    • 
    • Blaxemart
    • June 18

82. How to add custom field (External Purchase Link ) in All Product Fields

    By Gauravjainindia, March 11
    • 1 reply
    • 1,125 views
    • 
    • Mr Rick
    • June 17

83. Remove / Hide email address in Store information on the front office

    By Tanatus, January 2, 2019   

    • ps_contactinfo
    • 9 replies
    • 8,430 views
    • 
    • kongking
    • June 17

84. I can't add color to the qualities and features section.

    By abdullah kara, June 14
    • 1 reply
    • 914 views
    • 
    • El Patron
    • June 14

85. Witch module or application is best for showing your resellers?

    By spc, June 12
    • 1 reply
    • 1,006 views
    • 
    • El Patron
    • June 13

86. Prestashop 8.2: Add customization text to order_conf

    By maalik, June 2
    • 1 reply
    • 693 views
    • 
    • Mr Rick
    • June 11

87. How to create custom fields?

    By Gangway, April 28
    • 2 replies
    • 1,224 views
    • 
    • Mr Rick
    • June 11

88. PHP Warning: htmlspecialchars() expects parameter 1 to be string, array given in

    By daco65, June 9
    • 2 replies
    • 1,122 views
    • 
    • El Patron
    • June 11

89. Block email domain

    By Bainesarcher, April 5, 2020
    • 5 replies
    • 3,786 views
    • 
    • Demelt
    • June 11

90. Export list of customers who bought a specific product

    By Do You Speak Graphic, November 1, 2016
    • 7 replies
    • 4,109 views
    • 
    • calichelozano
    • June 9

91. Problems with ps_facebook (PS Social) Module

    By LS13HK, June 2
    • 1 reply
    • 985 views
    • 
    • LS13HK
    • June 3

92. [BUG?] Product Images 404 on Nginx When Enabling Friendly URLs – Only Works When Disabled

    By WoozyFace, June 2
    • 1 reply
    • 1,059 views
    • 
    • El Patron
    • June 2

93. Unable to auto-sum a column of a csv file that is exported by Orders in Prestashop.

    By Rob Hutton-Squire, May 29
    • 0 replies
    • 487 views
    • 
    • Rob Hutton-Squire
    • May 29

94. Error in marketplace after fresh install

    By zekovic, May 27
    • 2 replies
    • 1,051 views
    • 
    • zekovic
    • May 28

95. "Invalid token" when editing a brand

    By fusioneat, May 27
    • 3 replies
    • 1,079 views
    • 
    • El Patron
    • May 28

96. UNINSTALL MARKETPLACE 🚫 DO NOT INSTALL STRIPE — WARNING: STRIPE FORCE INSTALLS PRESTASHOP MARKETPLACE

    By INDEICON, May 27
    • 0 replies
    • 803 views
    • 
    • INDEICON
    • May 27

97. edit Merchandise Return email and form template

    By Captain Weak Beard, June 13, 2020
    • 2 replies
    • 1,608 views
    • 
    • DPRO25
    • May 27

98. How To Disable "in Transit" Emails From Being Sent?

    By kandalf, December 6, 2015
    • 33 replies
    • 17,158 views
    • 
    • lipo999
    • May 26

99. Freshly installed 8.2.1 'Activate new features' button

    By RinaldoT, May 21
    • 3 replies
    • 1,821 views
    • 
    • El Patron
    • May 22

100. Problems Regarding Http Caching With A Nginx Reverse Proxy Setup

     By mcdado, November 22, 2015
     • 2 replies
     • 8,652 views
     • 
     • Iana
     • May 16