Configuring and using PrestaShop

43,452 topics in this forum

1. Can't insert anymore youtube videos on product page

   By radu_cmr, November 9
   • 3 replies
   • 322 views
   • 
   • Knowband Plugins
   • Yesterday at 01:42 PM

2. Image size for slider with Hummingbird

   By HTR-Informatique, Friday at 11:28 AM
   • 0 replies
   • 164 views
   • 
   • HTR-Informatique
   • Friday at 11:28 AM

3. external link to digital product

   By kkleber.1991, February 17
   • 9 replies
   • 923 views
   • 
   • El Patron
   • December 6

4. [solved] Where can i change the terms and condition sentence manually?

   By Ultragrasser, October 2, 2019
   • 13 replies
   • 13,639 views
   • 
   • El Patron
   • December 6

5. ps_account requires reset, but it doesn't?

   By strakit, September 26   

   • help!
   • 9 replies
   • 1,250 views
   • 
   • gioreva
   • December 2

6. Mobile Issues v.8.2.3: Duplication of Label Fields

   By L C, November 29
   • 2 replies
   • 167 views
   • 
   • L C
   • November 30

7. Change Header Logo URL, v.8

   By L C, November 23
   • 4 replies
   • 281 views
   • 
   • Innov-appli
   • November 24

8. APC cache has been enabled, but the APC or APCu extension is not available

   By lgstern, February 10, 2019
   • 9 replies
   • 6,229 views
   • 
   • przemex
   • November 24

9. How to customize PS9.0.x?

   By darkin, November 19
   • 12 replies
   • 541 views
   • 
   • darkin
   • November 21

10. URL Not Updating (Undefined error) when Selecting Attribute and Cart not Refreshing

    By jackhcr, November 19
    • 5 replies
    • 218 views
    • 
    • El Patron
    • November 20

11. Bind customer account to one billing address

    By José M., August 27, 2024
    • 2 replies
    • 693 views
    • 
    • Samtang1
    • November 18

12. Change comment review from 3 stars to 5 stars for default

    By Customer Service, July 26, 2022   

    • comments
    • rating
    • (and 3 more)

      Tagged with:

      • comments
      • rating
      • stars
      • default
      • post-comment-modal
    • 3 replies
    • 1,453 views
    • 
    • JonaShape
    • November 15

13. My website is not mobile responsive.

    By adamthomson123, November 12
    • 1 reply
    • 260 views
    • 
    • BlueSkyBabe
    • November 13

14. Checkout page fields are not saving—unable to complete checkout

    By L C, October 26
    • 24 replies
    • 907 views
    • 
    • L C
    • November 10

15. Can not associate a new category to existing product. PS 9.0.1.

    By Juan Manuel Diaz, November 6
    • 1 reply
    • 322 views
    • 
    • El Patron
    • November 8

16. PS1.7 How do I remove Free shipping text in cart summary?

    By Nepherael, March 30, 2018   

    • free shipping
    • cart
    • (and 1 more)

      Tagged with:

      • free shipping
      • cart
      • text
    • 20 replies
    • 8,762 views
    • 
    • ITS Web
    • November 6

17. Block email domain from registration

    By helsinkisisu, November 3
    • 12 replies
    • 573 views
    • 
    • helsinkisisu
    • November 6

18. Contact Form doen't send email with Server Cache ON!

    By crockbg, July 5, 2023
    • 5 replies
    • 848 views
    • 
    • skinnybloke
    • November 3

19. Checkout doesnt work

    By britsmar, October 28   

    • kustom
    • payment
    • (and 1 more)

      Tagged with:

      • kustom
      • payment
      • zones
    • 2 replies
    • 274 views
    • 
    • El Patron
    • October 30

20. Modules not sorted on categories anymore

    By radu_cmr, October 29
    • 3 replies
    • 187 views
    • 
    • radu_cmr
    • October 30

21. Moving to new folder issue

    By NemesisNG, October 21
    • 4 replies
    • 322 views
    • 
    • NemesisNG
    • October 28

22. Unable to "confirm your store URL"

    By L C, October 24
    • 1 reply
    • 405 views
    • 
    • L C
    • October 26

23. PS 9.0 Hummingbird theme stopping the autoslider on product page

    By CynthiaC, October 22
    • 7 replies
    • 527 views
    • 
    • CynthiaC
    • October 24

24. Can't access Backoffice Prestashop 9

    By Daniel Chaniago, October 18
    • 3 replies
    • 499 views
    • 
    • El Patron
    • October 23

25. SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-885' for key 'ps_access.PRIMARY'

    By bitex, October 21
    • 0 replies
    • 311 views
    • 
    • bitex
    • October 21

26. Tune MySQL for Ecommerce: The 2025 Performance Playbook

    By El Patron, October 18   

    • performance
    • mariadb
    • (and 1 more)

      Tagged with:

      • performance
      • mariadb
      • optimization
    • 1 reply
    • 306 views
    • 
    • JPresta.com
    • October 19

27. how to make a image clickable link on main page Prestashop 8.2.3

    By adamthomson123, October 14
    • 1 reply
    • 372 views
    • 
    • Mediacom87
    • October 16

28. Invoice is generated but not marked as having invoice

    By Mictor2010, March 19, 2021
    • 4 replies
    • 1,916 views
    • 
    • skijump
    • October 15

29. How to remove "VAT Included" from product page and shopping cart?

    By adamthomson123, September 25
    • 11 replies
    • 615 views
    • 
    • adamthomson123
    • October 14

30. Error on install 8.2 using Xampp

    By Purechoice, October 13
    • 2 replies
    • 26,508 views
    • 
    • LD Modules
    • October 13

31. HTTP 500 Internal Server Error - preg_match(): Argument #2 ($subject) must be of type string, array given

    By bitex, September 23
    • 6 replies
    • 1,060 views
    • 
    • bitex
    • October 10

32. Color Attribute and Values Not Working?

    By DankBump, July 24   

    • attributes
    • 4 replies
    • 1,379 views
    • 
    • El Patron
    • October 9

33. How to replace "Spend .... more to get free shipping!" in the cart?

    By Mandongo, October 8
    • 1 reply
    • 233 views
    • 
    • ComGrafPL
    • October 8

34. Product Images are too Blury. on main page , and categories pages.

    By adamthomson123, October 6
    • 2 replies
    • 295 views
    • 
    • adamthomson123
    • October 7

35. An exception occured trying to figure out server_version / SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By AK4, June 30
    • 6 replies
    • 2,902 views
    • 
    • ajin5522
    • October 7

36. Problem Undefined constant "_PS_THEME_MOBILE_DIR_"

    By remi0023, October 3
    • 4 replies
    • 312 views
    • 
    • ComGrafPL
    • October 3

37. Why prestashop 8.2.3 at localhost work so so slowly

    By everiopo, September 17
    • 10 replies
    • 2,587 views
    • 
    • musicmaster
    • October 1

38. Different product names in admin panel and store

    By Mandongo, September 30
    • 7 replies
    • 344 views
    • 
    • ComGrafPL
    • October 1

39. I want to Make images round corners in Main Page for Categories only.

    By adamthomson123, September 22
    • 7 replies
    • 1,083 views
    • 
    • El Patron
    • September 27

40. How to move "Customer Reassurance" below the "product images" on product page in classic theme prestashop 8.2.3

    By adamthomson123, September 27
    • 0 replies
    • 396 views
    • 
    • adamthomson123
    • September 27

41. Translate "I agree to the terms and conditions and the privacy policy" in account/checkout form

    By toimata, July 26, 2021
    • 4 replies
    • 7,367 views
    • 
    • trebornailil
    • September 27

42. Error while copying file /templates/.htaccess: Failed to copy

    By Haris, September 26
    • 2 replies
    • 470 views
    • 
    • Haris
    • September 27

43. "Send a test email" Not working

    By ZeChevalier, February 12
    • 6 replies
    • 1,658 views
    • 
    • kos2
    • September 24

44. After logging in again, the products are missing in the cart!

    By petiv, November 3, 2020
    • 2 replies
    • 1,287 views
    • 
    • redrum
    • September 17

45. Multistore with restricted products

    By Matsa, September 10, 2021
    • 2 replies
    • 2,180 views
    • 
    • El Patron
    • September 17

46. Can't access backend. Error SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By rocketscience, September 16
    • 1 reply
    • 991 views
    • 
    • rocketscience
    • September 17

47. How To Upload File For My Module , My Module Extends Moduleadmincontroller

    By aquahuang, January 7, 2016
    • 3 replies
    • 3,415 views
    • 
    • cocos.codes
    • September 14

48. Cannot find where to edit or remove one specific section in the backend

    By Bianca W., September 3
    • 11 replies
    • 1,404 views
    • 
    • cocos.codes
    • September 12

49. Images not showing with friendly URL's

    By markh28, September 6, 2024
    • 27 replies
    • 5,188 views
    • 
    • cocos.codes
    • September 12

50. PrestaShop 9.0 issue: Issue updating native modules after fresh PrestaShop installation

    By olivierdu98, August 18
    • 5 replies
    • 6,105 views
    • 
    • cocos.codes
    • September 10

51. Solved - Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)

    By skinnybloke, September 6
    • 6 replies
    • 1,616 views
    • 
    • skinnybloke
    • September 8

52. Not finding a certain translation

    By Wagninger, September 5
    • 6 replies
    • 1,589 views
    • 
    • Wagninger
    • September 8

53. Oops... it looks like an unexpected error occurred.

    By FilipGFX, August 29
    • 2 replies
    • 969 views
    • 
    • El Patron
    • September 2

54. Problems with importing products

    By ereit1231, August 25
    • 2 replies
    • 976 views
    • 
    • Mehdi Bourechka
    • August 30

55. Funcion back en enlace de inicio sesión

    By jla290, August 23
    • 3 replies
    • 1,104 views
    • 
    • Mehdi Bourechka
    • August 30

56. Taxs Not Calculating

    By Danpoor, December 17, 2013   

    • Tax
    • Calculating
    • 14 replies
    • 2,548 views
    • 
    • cpuin
    • August 29

57. Oops... looks like an unexpected error occurred

    By life777eternal, August 24   

    • ps_checkout
    • 2 replies
    • 1,338 views
    • 
    • El Patron
    • August 28

58. 1.7.4.3 Can't delete product combinations on 1.7.4.3

    By Sasha Chirico, December 11, 2018   

    • combinations
    • delete
    • 11 replies
    • 6,759 views
    • 
    • Behc98
    • August 28

59. Maintenance mode - shop under construction how to add my ip?

    By justsandy, May 3, 2013
    • 8 replies
    • 6,535 views
    • 
    • Rynraf
    • August 22

60. [Mail Alerts] "Notify me when available" email is not sending

    By TinoArts, May 20, 2020
    • 2 replies
    • 2,944 views
    • 
    • ronniee
    • August 22

61. Prestashop automatically modifies the main category of a product by updating the stock

    By amiable, March 27, 2020
    • 2 replies
    • 1,174 views
    • 
    • Mehdi Bourechka
    • August 22

62. ERROR 500 search module

    By EagleTM, August 18
    • 5 replies
    • 424 views
    • 
    • EagleTM
    • August 21

63. How to upload svg file as logo

    By Alex Nicoli, March 20, 2020
    • 7 replies
    • 10,662 views
    • 
    • mudol
    • August 19

64. flag or badge on products that have quantity discounts

    By fusioneat, August 15
    • 2 replies
    • 902 views
    • 
    • fusioneat
    • August 15

65. have trouble connecting to Addons

    By cmarie2, July 28, 2020   

    • 1.7.6.7
    • ps_mbo
    • 18 replies
    • 16,451 views
    • 
    • DisplayNameRequired
    • August 14

66. PS 8.2 - Only Allow Guest Checkout

    By skijump, July 8
    • 9 replies
    • 1,597 views
    • 
    • El Patron
    • August 13

67. New type of saturation attack by bots [category]?q=[brand01]+[brand02]

    By nicoledesignstore, September 20, 2024
    • 14 replies
    • 5,578 views
    • 
    • Paul C
    • August 10

68. Where in 9.0.0 do I find the templates (specifically the invoice template)

    By maniac180, August 5
    • 1 reply
    • 431 views
    • 
    • WebCommercify
    • August 5

69. Black display at mobile version of Prestashop Back Office

    By RobertBrenton, October 10, 2024
    • 19 replies
    • 3,864 views
    • 
    • mgoteros
    • August 4

70. Refresh Admin Pages Required Everywhere or Get Old Data

    By IeM, September 28, 2015
    • 4 replies
    • 1,733 views
    • 
    • mnile
    • August 3

71. Installed module = Website broke

    By Brighteyes, July 30
    • 1 reply
    • 813 views
    • 
    • El Patron
    • August 1

72. Adding credit for customer to spend in store

    By beanfan78, September 18, 2011   

    • adding credit
    • creating spending balance
    • 5 replies
    • 5,475 views
    • 
    • Retro All-Stars
    • July 28

73. the state on new account registration form will not be reflected with new state name if select other countries

    By Miketse, July 22
    • 5 replies
    • 473 views
    • 
    • Miketse
    • July 24

74. Mandatory company and ID in registration form PS 1.7

    By amiehling, September 8, 2017
    • 6 replies
    • 6,948 views
    • 
    • PANNIKOS
    • July 23

75. Order status not displaying on order detail page in BO

    By jt49411, August 2, 2023
    • 4 replies
    • 1,774 views
    • 
    • Najam Sajid
    • July 23

76. Delivery options for France is never available 1.7.8.6

    By Alessandro, July 18   

    • delivery
    • 1.7
    • 1 reply
    • 847 views
    • 
    • ComGrafPL
    • July 19

77. PS8.1.6 Product Link URL incorrect ??

    By gray, July 10
    • 7 replies
    • 1,323 views
    • 
    • gray
    • July 14

78. [HELP] PrestaShop 8.2.0 – State Change Not Updating Shipping Price or Saving Correctly

    By Shantonu Acharjee, July 8
    • 4 replies
    • 846 views
    • 
    • El Patron
    • July 12

79. Re-Ordering Combinations in Product Combinations (PS 8.2)

    By skijump, July 8
    • 3 replies
    • 563 views
    • 
    • skijump
    • July 10

80. High cpu usage and faults out of nowhere

    By TreRuote, July 9
    • 11 replies
    • 1,925 views
    • 
    • El Patron
    • July 10

81. FAVICON not apearing in shop Prestashop V9.0

    By martins79, July 7
    • 0 replies
    • 1,079 views
    • 
    • martins79
    • July 7

82. PHP 8.4 - IMAP is no longer available

    By SrMorte, July 6   

    • imap
    • php 8.4
    • 1 reply
    • 1,206 views
    • 
    • El Patron
    • July 6

83. Adding a specific product to cart as rule (Solved)

    By mk2-pronat, March 11, 2024
    • 4 replies
    • 1,452 views
    • 
    • mk2-pronat
    • July 3

84. Shop unlinked from PS Account / Checkout. Re-Linking fails

    By USB83, October 30, 2024   

    • ps_checkout
    • ps_accounts
    • 3 replies
    • 1,744 views
    • 
    • nakwada
    • June 30

85. 404 page error after domain change

    By faxboys, May 22
    • 2 replies
    • 758 views
    • 
    • darkin
    • June 30

86. BO 8.2.1 a mess after upgrade from 1.7.8 [SOLVED]

    By renezo, June 27
    • 4 replies
    • 1,158 views
    • 
    • renezo
    • June 27

87. Help needed adding widget/code to cms page 1.7.8.11

    By spc, June 24
    • 3 replies
    • 613 views
    • 
    • El Patron
    • June 24

88. How to remove "© 2025 - Ecommerce software by PrestaShop™" from the footer without editing template file

    By juerl, June 17
    • 4 replies
    • 2,071 views
    • 
    • yama
    • June 22

89. (edit with the Customer Reassurance module) text doesn't go away

    By juerl, June 17
    • 11 replies
    • 1,341 views
    • 
    • juerl
    • June 21

90. prestashop admin twig customization

    By darkfires, June 18
    • 1 reply
    • 1,060 views
    • 
    • El Patron
    • June 20

91. Receive a mail notification when a customer register for a newsletter

    By sjoe, June 19
    • 1 reply
    • 513 views
    • 
    • El Patron
    • June 20

92. 500 Internal Server Error frontend working fine but backend not working.

    By Blaxemart, June 18
    • 1 reply
    • 939 views
    • 
    • Blaxemart
    • June 18

93. How to add custom field (External Purchase Link ) in All Product Fields

    By Gauravjainindia, March 11
    • 1 reply
    • 1,173 views
    • 
    • Mr Rick
    • June 17

94. Remove / Hide email address in Store information on the front office

    By Tanatus, January 2, 2019   

    • ps_contactinfo
    • 9 replies
    • 8,657 views
    • 
    • kongking
    • June 17

95. I can't add color to the qualities and features section.

    By abdullah kara, June 14
    • 1 reply
    • 949 views
    • 
    • El Patron
    • June 14

96. Witch module or application is best for showing your resellers?

    By spc, June 12
    • 1 reply
    • 1,062 views
    • 
    • El Patron
    • June 13

97. Prestashop 8.2: Add customization text to order_conf

    By maalik, June 2
    • 1 reply
    • 767 views
    • 
    • Mr Rick
    • June 11

98. How to create custom fields?

    By Gangway, April 28
    • 2 replies
    • 1,266 views
    • 
    • Mr Rick
    • June 11

99. PHP Warning: htmlspecialchars() expects parameter 1 to be string, array given in

    By daco65, June 9
    • 2 replies
    • 1,207 views
    • 
    • El Patron
    • June 11

100. Block email domain

     By Bainesarcher, April 5, 2020
     • 5 replies
     • 3,905 views
     • 
     • Demelt
     • June 11