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Configuring and using PrestaShop

Questions and information about everyday configuration and use of your PrestaShop storefront. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

43,463 topics in this forum

  1. ps_account requires reset, but it doesn't?

    By strakit,   
    • 10 replies
    • 1,798 views

  2. Bug in the Back Office. Cloning products does not update.

    By MAYCON HENRIQUE,
    • 4 replies
    • 231 views

  3. Adding an external link to subcategory

    By MKZ Industries,
    • 0 replies
    • 22 views

  4. [TIP] How to add responsive videos to product descriptions and other HTML fields

    By rocky,
    • 0 replies
    • 24 views

  5. Any Mysql experts to help contstruct a Mysql statement ?

    By gray,
    • 3 replies
    • 57 views

  6. Image size for slider with Hummingbird

    By HTR-Informatique,
    • 1 reply
    • 348 views

  7. Customer ID 0

    By VWinterswijk,
    • 8 replies
    • 175 views

  8. Site keeps getting hacked, same hack across all sites on my server

    By qzelle,   
    • 6 replies
    • 6,048 views

  9. Trouble adding province to my shop Prestashop 9.0.2

    By VWinterswijk,
    • 6 replies
    • 271 views

  10. How to re-generate thumbnails on invoice and delivery slips PDF?

    By Jontee,
    • 8 replies
    • 2,446 views

  11. I AM HAVING ISSUE WITH BAMORA PAYMENT GATEWAY INTREGATION

    By atik121,
    • 2 replies
    • 233 views

  12. High cpu usage and faults out of nowhere

    By TreRuote,
    • 12 replies
    • 2,598 views

  13. Can't add or change any states

    By balaomais,
    • 1 reply
    • 323 views

  14. Error while trying to update my Prestashop.

    By MAYCON HENRIQUE,
    • 9 replies
    • 503 views

  15. Renaming Tax to VAT on customer facing pages

    By Evotuner,
    • 3 replies
    • 249 views

  16. When adding 1 product cart empties

    By tanse,
    • 1 reply
    • 293 views

  17. Can't insert anymore youtube videos on product page

    By radu_cmr,
    • 4 replies
    • 657 views

  18. Color Attribute and Values Not Working?

    By DankBump,   
    • 5 replies
    • 1,744 views

  19. "My account" design

    By CB,
    • 6 replies
    • 2,015 views

  20. external link to digital product

    By kkleber.1991,
    • 9 replies
    • 1,110 views

  21. [solved] Where can i change the terms and condition sentence manually?

    By Ultragrasser,
    • 13 replies
    • 13,970 views

  22. Mobile Issues v.8.2.3: Duplication of Label Fields

    By L C,
    • 2 replies
    • 244 views

  23. Change Header Logo URL, v.8

    By L C,
    • 4 replies
    • 404 views

  24. APC cache has been enabled, but the APC or APCu extension is not available

    By lgstern,
    • 9 replies
    • 6,608 views

  25. How to customize PS9.0.x?

    By darkin,
    • 12 replies
    • 1,455 views

  26. URL Not Updating (Undefined error) when Selecting Attribute and Cart not Refreshing

    By jackhcr,
    • 5 replies
    • 359 views

  27. Bind customer account to one billing address

    By José M.,
    • 2 replies
    • 861 views

  28. Change comment review from 3 stars to 5 stars for default

    By Customer Service,   
    • 3 replies
    • 1,599 views

  29. My website is not mobile responsive.

    By adamthomson123,
    • 1 reply
    • 390 views

  30. Checkout page fields are not saving—unable to complete checkout

    By L C,
    • 24 replies
    • 1,573 views

  31. Can not associate a new category to existing product. PS 9.0.1.

    By Juan Manuel Diaz,
    • 1 reply
    • 635 views

  32. PS1.7 How do I remove Free shipping text in cart summary?

    By Nepherael,   
    • 20 replies
    • 9,127 views

  33. Block email domain from registration

    By helsinkisisu,
    • 12 replies
    • 1,037 views

  34. Contact Form doen't send email with Server Cache ON!

    By crockbg,
    • 5 replies
    • 975 views

  35. Checkout doesnt work

    By britsmar,   
    • 2 replies
    • 400 views

  36. Modules not sorted on categories anymore

    By radu_cmr,
    • 3 replies
    • 264 views

  37. Moving to new folder issue

    By NemesisNG,
    • 4 replies
    • 431 views

  38. Unable to "confirm your store URL"

    By L C,
    • 1 reply
    • 489 views

  39. PS 9.0 Hummingbird theme stopping the autoslider on product page

    By CynthiaC,
    • 7 replies
    • 761 views

  40. Can't access Backoffice Prestashop 9

    By Daniel Chaniago,
    • 3 replies
    • 705 views

  41. SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-885' for key 'ps_access.PRIMARY'

    By bitex,
    • 0 replies
    • 430 views

  42. Tune MySQL for Ecommerce: The 2025 Performance Playbook

    By PrestaHeroes.com,   
    • 1 reply
    • 401 views

  43. how to make a image clickable link on main page Prestashop 8.2.3

    By adamthomson123,
    • 1 reply
    • 469 views

  44. Invoice is generated but not marked as having invoice

    By Mictor2010,
    • 4 replies
    • 2,051 views

  45. How to remove "VAT Included" from product page and shopping cart?

    By adamthomson123,
    • 11 replies
    • 933 views

  46. Error on install 8.2 using Xampp

    By Purechoice,
    • 2 replies
    • 26,598 views

  47. HTTP 500 Internal Server Error - preg_match(): Argument #2 ($subject) must be of type string, array given

    By bitex,
    • 6 replies
    • 1,291 views

  48. How to replace "Spend .... more to get free shipping!" in the cart?

    By Mandongo,
    • 1 reply
    • 308 views

  49. Product Images are too Blury. on main page , and categories pages.

    By adamthomson123,
    • 2 replies
    • 390 views

  50. An exception occured trying to figure out server_version / SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By AK4,
    • 6 replies
    • 3,386 views

  51. Problem Undefined constant "_PS_THEME_MOBILE_DIR_"

    By remi0023,
    • 4 replies
    • 438 views

  52. Why prestashop 8.2.3 at localhost work so so slowly

    By everiopo,
    • 10 replies
    • 3,219 views

  53. Different product names in admin panel and store

    By Mandongo,
    • 7 replies
    • 530 views

  54. I want to Make images round corners in Main Page for Categories only.

    By adamthomson123,
    • 7 replies
    • 1,200 views

  55. How to move "Customer Reassurance" below the "product images" on product page in classic theme prestashop 8.2.3

    By adamthomson123,
    • 0 replies
    • 450 views

  56. Translate "I agree to the terms and conditions and the privacy policy" in account/checkout form

    By toimata,
    • 4 replies
    • 7,616 views

  57. Error while copying file /templates/.htaccess: Failed to copy

    By Haris,
    • 2 replies
    • 529 views

  58. "Send a test email" Not working

    By ZeChevalier,
    • 6 replies
    • 1,930 views

  59. After logging in again, the products are missing in the cart!

    By petiv,
    • 2 replies
    • 1,437 views

  60. Multistore with restricted products

    By Matsa,
    • 2 replies
    • 2,338 views

  61. Can't access backend. Error SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By rocketscience,
    • 1 reply
    • 1,168 views

  62. How To Upload File For My Module , My Module Extends Moduleadmincontroller

    By aquahuang,
    • 3 replies
    • 3,628 views

  63. Cannot find where to edit or remove one specific section in the backend

    By Bianca W.,
    • 11 replies
    • 1,583 views

  64. Images not showing with friendly URL's

    By markh28,
    • 27 replies
    • 6,031 views

  65. PrestaShop 9.0 issue: Issue updating native modules after fresh PrestaShop installation

    By olivierdu98,
    • 5 replies
    • 7,380 views

  66. Solved - Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)

    By skinnybloke,
    • 6 replies
    • 1,953 views

  67. Not finding a certain translation

    By Wagninger,
    • 6 replies
    • 1,778 views

  68. Oops... it looks like an unexpected error occurred.

    By FilipGFX,
    • 2 replies
    • 1,096 views

  69. Problems with importing products

    By ereit1231,
    • 2 replies
    • 1,129 views

  70. Funcion back en enlace de inicio sesión

    By jla290,
    • 3 replies
    • 1,176 views

  71. Taxs Not Calculating

    By Danpoor,   
    • 14 replies
    • 2,818 views

  72. Oops... looks like an unexpected error occurred

    By life777eternal,   
    • 2 replies
    • 1,435 views

  73. Can't delete product combinations on 1.7.4.3

    By Sasha Chirico,   
    • 11 replies
    • 6,928 views

  74. Maintenance mode - shop under construction how to add my ip?

    By justsandy,
    • 8 replies
    • 6,702 views

  75. [Mail Alerts] "Notify me when available" email is not sending

    By TinoArts,
    • 2 replies
    • 3,053 views

  76. Prestashop automatically modifies the main category of a product by updating the stock

    By amiable,
    • 2 replies
    • 1,239 views

  77. ERROR 500 search module

    By EagleTM,
    • 5 replies
    • 531 views

  78. How to upload svg file as logo

    By Alex Nicoli,
    • 7 replies
    • 10,927 views

  79. flag or badge on products that have quantity discounts

    By fusioneat,
    • 2 replies
    • 1,005 views

  80. have trouble connecting to Addons

    By cmarie2,   
    • 18 replies
    • 16,834 views

  81. PS 8.2 - Only Allow Guest Checkout

    By skijump,
    • 9 replies
    • 2,021 views

  82. New type of saturation attack by bots [category]?q=[brand01]+[brand02]

    By nicoledesignstore,
    • 14 replies
    • 6,260 views

  83. Where in 9.0.0 do I find the templates (specifically the invoice template)

    By maniac180,
    • 1 reply
    • 510 views

  84. Black display at mobile version of Prestashop Back Office

    By RobertBrenton,
    • 19 replies
    • 4,229 views

  85. Refresh Admin Pages Required Everywhere or Get Old Data

    By IeM,
    • 4 replies
    • 1,861 views

  86. Installed module = Website broke

    By Brighteyes,
    • 1 reply
    • 897 views

  87. Adding credit for customer to spend in store

    By beanfan78,   
    • 5 replies
    • 5,615 views

  88. the state on new account registration form will not be reflected with new state name if select other countries

    By Miketse,
    • 5 replies
    • 608 views

  89. Mandatory company and ID in registration form PS 1.7

    By amiehling,
    • 6 replies
    • 7,350 views

  90. Order status not displaying on order detail page in BO

    By jt49411,
    • 4 replies
    • 1,974 views

  91. Delivery options for France is never available 1.7.8.6

    By Alessandro,   
    • 1 reply
    • 913 views

  92. PS8.1.6 Product Link URL incorrect ??

    By gray,
    • 7 replies
    • 1,551 views

  93. [HELP] PrestaShop 8.2.0 – State Change Not Updating Shipping Price or Saving Correctly

    By Shantonu Acharjee,
    • 4 replies
    • 992 views

  94. Re-Ordering Combinations in Product Combinations (PS 8.2)

    By skijump,
    • 3 replies
    • 685 views

  95. FAVICON not apearing in shop Prestashop V9.0

    By martins79,
    • 0 replies
    • 1,180 views

  96. PHP 8.4 - IMAP is no longer available

    By SrMorte,   
    • 1 reply
    • 1,616 views

  97. Adding a specific product to cart as rule (Solved)

    By mk2-pronat,
    • 4 replies
    • 1,587 views

  98. Shop unlinked from PS Account / Checkout. Re-Linking fails

    By USB83,   
    • 3 replies
    • 1,960 views

  99. 404 page error after domain change

    By faxboys,
    • 2 replies
    • 870 views

  100. BO 8.2.1 a mess after upgrade from 1.7.8 [SOLVED]

    By renezo,
    • 4 replies
    • 1,266 views
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