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Configuring and using PrestaShop

Questions and information about everyday configuration and use of your PrestaShop storefront. Remember: the last stable release of PrestaShop Download can be found at http://www.prestashop.com/en/download .

43,457 topics in this forum

  1. High cpu usage and faults out of nowhere

    By TreRuote,
    • 12 replies
    • 2,155 views

  2. Can't add or change any states

    By balaomais,
    • 1 reply
    • 198 views

  3. Bug in the Back Office. Cloning products does not update.

    By MAYCON HENRIQUE,
    • 3 replies
    • 113 views

  4. Error while trying to update my Prestashop.

    By MAYCON HENRIQUE,
    • 9 replies
    • 362 views

  5. Renaming Tax to VAT on customer facing pages

    By Evotuner,
    • 3 replies
    • 176 views

  6. When adding 1 product cart empties

    By tanse,
    • 1 reply
    • 222 views

  7. Can't insert anymore youtube videos on product page

    By radu_cmr,
    • 4 replies
    • 549 views

  8. Color Attribute and Values Not Working?

    By DankBump,   
    • 5 replies
    • 1,588 views

  9. "My account" design

    By CB,
    • 6 replies
    • 1,952 views

  10. Image size for slider with Hummingbird

    By HTR-Informatique,
    • 0 replies
    • 280 views

  11. external link to digital product

    By kkleber.1991,
    • 9 replies
    • 1,038 views

  12. [solved] Where can i change the terms and condition sentence manually?

    By Ultragrasser,
    • 13 replies
    • 13,808 views

  13. ps_account requires reset, but it doesn't?

    By strakit,   
    • 9 replies
    • 1,495 views

  14. Mobile Issues v.8.2.3: Duplication of Label Fields

    By L C,
    • 2 replies
    • 205 views

  15. Change Header Logo URL, v.8

    By L C,
    • 4 replies
    • 343 views

  16. APC cache has been enabled, but the APC or APCu extension is not available

    By lgstern,
    • 9 replies
    • 6,437 views

  17. How to customize PS9.0.x?

    By darkin,
    • 12 replies
    • 953 views

  18. URL Not Updating (Undefined error) when Selecting Attribute and Cart not Refreshing

    By jackhcr,
    • 5 replies
    • 279 views

  19. Bind customer account to one billing address

    By José M.,
    • 2 replies
    • 778 views

  20. Change comment review from 3 stars to 5 stars for default

    By Customer Service,   
    • 3 replies
    • 1,535 views

  21. My website is not mobile responsive.

    By adamthomson123,
    • 1 reply
    • 331 views

  22. Checkout page fields are not saving—unable to complete checkout

    By L C,
    • 24 replies
    • 1,207 views

  23. Can not associate a new category to existing product. PS 9.0.1.

    By Juan Manuel Diaz,
    • 1 reply
    • 440 views

  24. PS1.7 How do I remove Free shipping text in cart summary?

    By Nepherael,   
    • 20 replies
    • 8,900 views

  25. Block email domain from registration

    By helsinkisisu,
    • 12 replies
    • 764 views

  26. Contact Form doen't send email with Server Cache ON!

    By crockbg,
    • 5 replies
    • 934 views

  27. Checkout doesnt work

    By britsmar,   
    • 2 replies
    • 342 views

  28. Modules not sorted on categories anymore

    By radu_cmr,
    • 3 replies
    • 230 views

  29. Moving to new folder issue

    By NemesisNG,
    • 4 replies
    • 388 views

  30. Unable to "confirm your store URL"

    By L C,
    • 1 reply
    • 462 views

  31. PS 9.0 Hummingbird theme stopping the autoslider on product page

    By CynthiaC,
    • 7 replies
    • 637 views

  32. Can't access Backoffice Prestashop 9

    By Daniel Chaniago,
    • 3 replies
    • 604 views

  33. SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-885' for key 'ps_access.PRIMARY'

    By bitex,
    • 0 replies
    • 373 views

  34. Tune MySQL for Ecommerce: The 2025 Performance Playbook

    By El Patron,   
    • 1 reply
    • 358 views

  35. how to make a image clickable link on main page Prestashop 8.2.3

    By adamthomson123,
    • 1 reply
    • 426 views

  36. Invoice is generated but not marked as having invoice

    By Mictor2010,
    • 4 replies
    • 1,988 views

  37. How to remove "VAT Included" from product page and shopping cart?

    By adamthomson123,
    • 11 replies
    • 750 views

  38. Error on install 8.2 using Xampp

    By Purechoice,
    • 2 replies
    • 26,552 views

  39. HTTP 500 Internal Server Error - preg_match(): Argument #2 ($subject) must be of type string, array given

    By bitex,
    • 6 replies
    • 1,178 views

  40. How to replace "Spend .... more to get free shipping!" in the cart?

    By Mandongo,
    • 1 reply
    • 267 views

  41. Product Images are too Blury. on main page , and categories pages.

    By adamthomson123,
    • 2 replies
    • 346 views

  42. An exception occured trying to figure out server_version / SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By AK4,
    • 6 replies
    • 3,064 views

  43. Problem Undefined constant "_PS_THEME_MOBILE_DIR_"

    By remi0023,
    • 4 replies
    • 363 views

  44. Why prestashop 8.2.3 at localhost work so so slowly

    By everiopo,
    • 10 replies
    • 2,846 views

  45. Different product names in admin panel and store

    By Mandongo,
    • 7 replies
    • 432 views

  46. I want to Make images round corners in Main Page for Categories only.

    By adamthomson123,
    • 7 replies
    • 1,134 views

  47. How to move "Customer Reassurance" below the "product images" on product page in classic theme prestashop 8.2.3

    By adamthomson123,
    • 0 replies
    • 426 views

  48. Translate "I agree to the terms and conditions and the privacy policy" in account/checkout form

    By toimata,
    • 4 replies
    • 7,499 views

  49. Error while copying file /templates/.htaccess: Failed to copy

    By Haris,
    • 2 replies
    • 500 views

  50. "Send a test email" Not working

    By ZeChevalier,
    • 6 replies
    • 1,782 views

  51. After logging in again, the products are missing in the cart!

    By petiv,
    • 2 replies
    • 1,378 views

  52. Multistore with restricted products

    By Matsa,
    • 2 replies
    • 2,243 views

  53. Can't access backend. Error SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By rocketscience,
    • 1 reply
    • 1,057 views

  54. How To Upload File For My Module , My Module Extends Moduleadmincontroller

    By aquahuang,
    • 3 replies
    • 3,479 views

  55. Cannot find where to edit or remove one specific section in the backend

    By Bianca W.,
    • 11 replies
    • 1,472 views

  56. Images not showing with friendly URL's

    By markh28,
    • 27 replies
    • 5,544 views

  57. PrestaShop 9.0 issue: Issue updating native modules after fresh PrestaShop installation

    By olivierdu98,
    • 5 replies
    • 6,670 views

  58. Solved - Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)

    By skinnybloke,
    • 6 replies
    • 1,753 views

  59. Not finding a certain translation

    By Wagninger,
    • 6 replies
    • 1,676 views

  60. Oops... it looks like an unexpected error occurred.

    By FilipGFX,
    • 2 replies
    • 1,023 views

  61. Problems with importing products

    By ereit1231,
    • 2 replies
    • 1,038 views

  62. Funcion back en enlace de inicio sesión

    By jla290,
    • 3 replies
    • 1,141 views

  63. Taxs Not Calculating

    By Danpoor,   
    • 14 replies
    • 2,620 views

  64. Oops... looks like an unexpected error occurred

    By life777eternal,   
    • 2 replies
    • 1,382 views

  65. Can't delete product combinations on 1.7.4.3

    By Sasha Chirico,   
    • 11 replies
    • 6,857 views

  66. Maintenance mode - shop under construction how to add my ip?

    By justsandy,
    • 8 replies
    • 6,635 views

  67. [Mail Alerts] "Notify me when available" email is not sending

    By TinoArts,
    • 2 replies
    • 2,988 views

  68. Prestashop automatically modifies the main category of a product by updating the stock

    By amiable,
    • 2 replies
    • 1,209 views

  69. ERROR 500 search module

    By EagleTM,
    • 5 replies
    • 477 views

  70. How to upload svg file as logo

    By Alex Nicoli,
    • 7 replies
    • 10,780 views

  71. flag or badge on products that have quantity discounts

    By fusioneat,
    • 2 replies
    • 951 views

  72. have trouble connecting to Addons

    By cmarie2,   
    • 18 replies
    • 16,646 views

  73. PS 8.2 - Only Allow Guest Checkout

    By skijump,
    • 9 replies
    • 1,769 views

  74. New type of saturation attack by bots [category]?q=[brand01]+[brand02]

    By nicoledesignstore,
    • 14 replies
    • 5,847 views

  75. Where in 9.0.0 do I find the templates (specifically the invoice template)

    By maniac180,
    • 1 reply
    • 475 views

  76. Black display at mobile version of Prestashop Back Office

    By RobertBrenton,
    • 19 replies
    • 4,065 views

  77. Refresh Admin Pages Required Everywhere or Get Old Data

    By IeM,
    • 4 replies
    • 1,785 views

  78. Installed module = Website broke

    By Brighteyes,
    • 1 reply
    • 860 views

  79. Adding credit for customer to spend in store

    By beanfan78,   
    • 5 replies
    • 5,535 views

  80. the state on new account registration form will not be reflected with new state name if select other countries

    By Miketse,
    • 5 replies
    • 545 views

  81. Mandatory company and ID in registration form PS 1.7

    By amiehling,
    • 6 replies
    • 7,124 views

  82. Order status not displaying on order detail page in BO

    By jt49411,
    • 4 replies
    • 1,879 views

  83. Delivery options for France is never available 1.7.8.6

    By Alessandro,   
    • 1 reply
    • 883 views

  84. PS8.1.6 Product Link URL incorrect ??

    By gray,
    • 7 replies
    • 1,423 views

  85. [HELP] PrestaShop 8.2.0 – State Change Not Updating Shipping Price or Saving Correctly

    By Shantonu Acharjee,
    • 4 replies
    • 919 views

  86. Re-Ordering Combinations in Product Combinations (PS 8.2)

    By skijump,
    • 3 replies
    • 620 views

  87. FAVICON not apearing in shop Prestashop V9.0

    By martins79,
    • 0 replies
    • 1,133 views

  88. PHP 8.4 - IMAP is no longer available

    By SrMorte,   
    • 1 reply
    • 1,329 views

  89. Adding a specific product to cart as rule (Solved)

    By mk2-pronat,
    • 4 replies
    • 1,532 views

  90. Shop unlinked from PS Account / Checkout. Re-Linking fails

    By USB83,   
    • 3 replies
    • 1,829 views

  91. 404 page error after domain change

    By faxboys,
    • 2 replies
    • 807 views

  92. BO 8.2.1 a mess after upgrade from 1.7.8 [SOLVED]

    By renezo,
    • 4 replies
    • 1,218 views

  93. Help needed adding widget/code to cms page 1.7.8.11

    By spc,
    • 3 replies
    • 665 views

  94. How to remove "© 2025 - Ecommerce software by PrestaShop™" from the footer without editing template file

    By juerl,
    • 4 replies
    • 2,357 views

  95. (edit with the Customer Reassurance module) text doesn't go away

    By juerl,
    • 11 replies
    • 1,439 views

  96. prestashop admin twig customization

    By darkfires,
    • 1 reply
    • 1,179 views

  97. Receive a mail notification when a customer register for a newsletter

    By sjoe,
    • 1 reply
    • 555 views

  98. 500 Internal Server Error frontend working fine but backend not working.

    By Blaxemart,
    • 1 reply
    • 976 views

  99. How to add custom field (External Purchase Link ) in All Product Fields

    By Gauravjainindia,
    • 1 reply
    • 1,214 views

  100. Remove / Hide email address in Store information on the front office

    By Tanatus,   
    • 9 replies
    • 8,799 views
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