Configuring and using PrestaShop

43,420 topics in this forum

1. Cannot find where to edit or remove one specific section in the backend

   By Bianca W., September 3
   • 9 replies
   • 662 views
   • 
   • Bianca W.
   • 6 hours ago

2. Images not showing with friendly URL's

   By markh28, September 6, 2024
   • 24 replies
   • 3,260 views
   • 
   • cocos.codes
   • 6 hours ago

3. PrestaShop 9.0 issue: Issue updating native modules after fresh PrestaShop installation

   By olivierdu98, August 18
   • 5 replies
   • 1,571 views
   • 
   • cocos.codes
   • Wednesday at 05:12 PM

4. Solved - Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)

   By skinnybloke, Saturday at 12:12 PM
   • 6 replies
   • 869 views
   • 
   • skinnybloke
   • Monday at 11:53 AM

5. Not finding a certain translation

   By Wagninger, September 5
   • 6 replies
   • 635 views
   • 
   • Wagninger
   • Monday at 09:04 AM

6. Oops... it looks like an unexpected error occurred.

   By FilipGFX, August 29
   • 2 replies
   • 386 views
   • 
   • El Patron
   • September 2

7. Problems with importing products

   By ereit1231, August 25
   • 2 replies
   • 587 views
   • 
   • Mehdi Bourechka
   • August 30

8. Funcion back en enlace de inicio sesión

   By jla290, August 23
   • 3 replies
   • 669 views
   • 
   • Mehdi Bourechka
   • August 30

9. Taxs Not Calculating

   By Danpoor, December 17, 2013   

   • Tax
   • Calculating
   • 14 replies
   • 2,067 views
   • 
   • cpuin
   • August 29

10. Oops... looks like an unexpected error occurred

    By life777eternal, August 24   

    • ps_checkout
    • 2 replies
    • 589 views
    • 
    • El Patron
    • August 28

11. 1.7.4.3 Can't delete product combinations on 1.7.4.3

    By Sasha Chirico, December 11, 2018   

    • combinations
    • delete
    • 11 replies
    • 5,817 views
    • 
    • Behc98
    • August 28

12. An exception occured trying to figure out server_version / SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By AK4, June 30
    • 5 replies
    • 1,340 views
    • 
    • m2nis
    • August 24

13. Maintenance mode - shop under construction how to add my ip?

    By justsandy, May 3, 2013
    • 8 replies
    • 6,048 views
    • 
    • Rynraf
    • August 22

14. [Mail Alerts] "Notify me when available" email is not sending

    By TinoArts, May 20, 2020
    • 2 replies
    • 2,394 views
    • 
    • ronniee
    • August 22

15. Prestashop automatically modifies the main category of a product by updating the stock

    By amiable, March 27, 2020
    • 2 replies
    • 821 views
    • 
    • Mehdi Bourechka
    • August 22

16. ERROR 500 search module

    By EagleTM, August 18
    • 5 replies
    • 244 views
    • 
    • EagleTM
    • August 21

17. How to upload svg file as logo

    By Alex Nicoli, March 20, 2020
    • 7 replies
    • 9,827 views
    • 
    • mudol
    • August 19

18. flag or badge on products that have quantity discounts

    By fusioneat, August 15
    • 2 replies
    • 438 views
    • 
    • fusioneat
    • August 15

19. have trouble connecting to Addons

    By cmarie2, July 28, 2020   

    • 1.7.6.7
    • ps_mbo
    • 18 replies
    • 15,513 views
    • 
    • DisplayNameRequired
    • August 14

20. PS 8.2 - Only Allow Guest Checkout

    By skijump, July 8
    • 9 replies
    • 885 views
    • 
    • El Patron
    • August 13

21. New type of saturation attack by bots [category]?q=[brand01]+[brand02]

    By nicoledesignstore, September 20, 2024
    • 14 replies
    • 4,286 views
    • 
    • Paul C
    • August 10

22. Where in 9.0.0 do I find the templates (specifically the invoice template)

    By maniac180, August 5
    • 1 reply
    • 245 views
    • 
    • WebCommercify
    • August 5

23. Black display at mobile version of Prestashop Back Office

    By RobertBrenton, October 10, 2024
    • 19 replies
    • 3,017 views
    • 
    • mgoteros
    • August 4

24. Refresh Admin Pages Required Everywhere or Get Old Data

    By IeM, September 28, 2015
    • 4 replies
    • 1,535 views
    • 
    • mnile
    • August 3

25. Installed module = Website broke

    By Brighteyes, July 30
    • 1 reply
    • 453 views
    • 
    • El Patron
    • August 1

26. Color Attribute and Values Not Working?

    By DankBump, July 24   

    • attributes
    • 2 replies
    • 516 views
    • 
    • noway_ak
    • July 30

27. Adding credit for customer to spend in store

    By beanfan78, September 18, 2011   

    • adding credit
    • creating spending balance
    • 5 replies
    • 5,024 views
    • 
    • Retro All-Stars
    • July 28

28. Invoice is generated but not marked as having invoice

    By Mictor2010, March 19, 2021
    • 3 replies
    • 1,481 views
    • 
    • A Bit of Home
    • July 27

29. the state on new account registration form will not be reflected with new state name if select other countries

    By Miketse, July 22
    • 5 replies
    • 300 views
    • 
    • Miketse
    • July 24

30. Mandatory company and ID in registration form PS 1.7

    By amiehling, September 8, 2017
    • 6 replies
    • 6,084 views
    • 
    • PANNIKOS
    • July 23

31. Order status not displaying on order detail page in BO

    By jt49411, August 2, 2023
    • 4 replies
    • 1,461 views
    • 
    • Najam Sajid
    • July 23

32. Delivery options for France is never available 1.7.8.6

    By Alessandro, July 18   

    • delivery
    • 1.7
    • 1 reply
    • 498 views
    • 
    • ComGrafPL
    • July 19

33. PS8.1.6 Product Link URL incorrect ??

    By gray, July 10
    • 7 replies
    • 780 views
    • 
    • gray
    • July 14

34. [HELP] PrestaShop 8.2.0 – State Change Not Updating Shipping Price or Saving Correctly

    By Shantonu Acharjee, July 8
    • 4 replies
    • 514 views
    • 
    • El Patron
    • July 12

35. Re-Ordering Combinations in Product Combinations (PS 8.2)

    By skijump, July 8
    • 3 replies
    • 363 views
    • 
    • skijump
    • July 10

36. High cpu usage and faults out of nowhere

    By TreRuote, July 9
    • 11 replies
    • 970 views
    • 
    • El Patron
    • July 10

37. FAVICON not apearing in shop Prestashop V9.0

    By martins79, July 7
    • 0 replies
    • 508 views
    • 
    • martins79
    • July 7

38. PHP 8.4 - IMAP is no longer available

    By SrMorte, July 6   

    • imap
    • php 8.4
    • 1 reply
    • 547 views
    • 
    • El Patron
    • July 6

39. Adding a specific product to cart as rule (Solved)

    By mk2-pronat, March 11, 2024
    • 4 replies
    • 1,205 views
    • 
    • mk2-pronat
    • July 3

40. Shop unlinked from PS Account / Checkout. Re-Linking fails

    By USB83, October 30, 2024   

    • ps_checkout
    • ps_accounts
    • 3 replies
    • 1,359 views
    • 
    • nakwada
    • June 30

41. 404 page error after domain change

    By faxboys, May 22
    • 2 replies
    • 571 views
    • 
    • darkin
    • June 30

42. BO 8.2.1 a mess after upgrade from 1.7.8 [SOLVED]

    By renezo, June 27
    • 4 replies
    • 731 views
    • 
    • renezo
    • June 27

43. Help needed adding widget/code to cms page 1.7.8.11

    By spc, June 24
    • 3 replies
    • 485 views
    • 
    • El Patron
    • June 24

44. How to remove "© 2025 - Ecommerce software by PrestaShop™" from the footer without editing template file

    By juerl, June 17
    • 4 replies
    • 1,043 views
    • 
    • yama
    • June 22

45. (edit with the Customer Reassurance module) text doesn't go away

    By juerl, June 17
    • 11 replies
    • 908 views
    • 
    • juerl
    • June 21

46. prestashop admin twig customization

    By darkfires, June 18
    • 1 reply
    • 592 views
    • 
    • El Patron
    • June 20

47. Receive a mail notification when a customer register for a newsletter

    By sjoe, June 19
    • 1 reply
    • 393 views
    • 
    • El Patron
    • June 20

48. 500 Internal Server Error frontend working fine but backend not working.

    By Blaxemart, June 18
    • 1 reply
    • 634 views
    • 
    • Blaxemart
    • June 18

49. How to add custom field (External Purchase Link ) in All Product Fields

    By Gauravjainindia, March 11
    • 1 reply
    • 818 views
    • 
    • Mr Rick
    • June 17

50. Remove / Hide email address in Store information on the front office

    By Tanatus, January 2, 2019   

    • ps_contactinfo
    • 9 replies
    • 7,842 views
    • 
    • kongking
    • June 17

51. I can't add color to the qualities and features section.

    By abdullah kara, June 14
    • 1 reply
    • 608 views
    • 
    • El Patron
    • June 14

52. Witch module or application is best for showing your resellers?

    By spc, June 12
    • 1 reply
    • 699 views
    • 
    • El Patron
    • June 13

53. Prestashop 8.2: Add customization text to order_conf

    By maalik, June 2
    • 1 reply
    • 574 views
    • 
    • Mr Rick
    • June 11

54. How to create custom fields?

    By Gangway, April 28
    • 2 replies
    • 938 views
    • 
    • Mr Rick
    • June 11

55. PHP Warning: htmlspecialchars() expects parameter 1 to be string, array given in

    By daco65, June 9
    • 2 replies
    • 739 views
    • 
    • El Patron
    • June 11

56. Block email domain

    By Bainesarcher, April 5, 2020
    • 5 replies
    • 3,385 views
    • 
    • Demelt
    • June 11

57. Export list of customers who bought a specific product

    By Do You Speak Graphic, November 1, 2016
    • 7 replies
    • 3,665 views
    • 
    • calichelozano
    • June 9

58. Problems with ps_facebook (PS Social) Module

    By LS13HK, June 2
    • 1 reply
    • 635 views
    • 
    • LS13HK
    • June 3

59. [BUG?] Product Images 404 on Nginx When Enabling Friendly URLs – Only Works When Disabled

    By WoozyFace, June 2
    • 1 reply
    • 717 views
    • 
    • El Patron
    • June 2

60. Unable to auto-sum a column of a csv file that is exported by Orders in Prestashop.

    By Rob Hutton-Squire, May 29
    • 0 replies
    • 406 views
    • 
    • Rob Hutton-Squire
    • May 29

61. Error in marketplace after fresh install

    By zekovic, May 27
    • 2 replies
    • 748 views
    • 
    • zekovic
    • May 28

62. "Invalid token" when editing a brand

    By fusioneat, May 27
    • 3 replies
    • 705 views
    • 
    • El Patron
    • May 28

63. UNINSTALL MARKETPLACE 🚫 DO NOT INSTALL STRIPE — WARNING: STRIPE FORCE INSTALLS PRESTASHOP MARKETPLACE

    By INDEICON, May 27
    • 0 replies
    • 551 views
    • 
    • INDEICON
    • May 27

64. edit Merchandise Return email and form template

    By Captain Weak Beard, June 13, 2020
    • 2 replies
    • 1,285 views
    • 
    • DPRO25
    • May 27

65. How To Disable "in Transit" Emails From Being Sent?

    By kandalf, December 6, 2015
    • 33 replies
    • 16,060 views
    • 
    • lipo999
    • May 26

66. Freshly installed 8.2.1 'Activate new features' button

    By RinaldoT, May 21
    • 3 replies
    • 1,130 views
    • 
    • El Patron
    • May 22

67. Problems Regarding Http Caching With A Nginx Reverse Proxy Setup

    By mcdado, November 22, 2015
    • 2 replies
    • 7,227 views
    • 
    • Iana
    • May 16

68. Blank Customer Services message

    By Brighteyes, May 14
    • 3 replies
    • 755 views
    • 
    • Prestashop Addict
    • May 16

69. 1.5 Auto-Versioning CSS Files (force CSS refresh)

    By justinl, October 11, 2011   

    • 1.5.4.1
    • 16 replies
    • 17,406 views
    • 
    • El Patron
    • May 15

70. Product Images Missing In Back Office

    By PepsiMax, March 7, 2016
    • 16 replies
    • 4,432 views
    • 
    • msarmiento
    • May 13

71. Add product to category

    By Omnimar, March 21
    • 2 replies
    • 757 views
    • 
    • El Patron
    • May 12

72. Stats about coupon are wrong

    By SocialAdv, May 9
    • 6 replies
    • 796 views
    • 
    • Nickz
    • May 12

73. Custom price calculation

    By hwit, May 4   

    • price
    • 3 replies
    • 853 views
    • 
    • Webkul Solutions
    • May 12

74. Disable Debug Mode?

    By Brighteyes, November 15, 2018
    • 6 replies
    • 23,646 views
    • 
    • idnovate.com
    • May 8

75. Tracking number in "Shipped" email Prestashop 1.7.5

    By Bartek, February 25, 2019
    • 14 replies
    • 13,310 views
    • 
    • DavidFortune
    • May 8

76. 500 Server Error

    By Andres Kaev, May 2
    • 5 replies
    • 1,157 views
    • 
    • El Patron
    • May 3

77. "Bloc nouveaux produits v1.0.4 - par PrestaShop"

    By EL MINAOUI, April 30
    • 4 replies
    • 693 views
    • 
    • EL MINAOUI
    • May 2

78. Image uploads 'Server responded with 0 code' - was working fine 3 days ago

    By garyc22, April 13
    • 2 replies
    • 719 views
    • 
    • Nickz
    • May 2

79. Add item weight on New Order email template

    By xDani, April 9   

    • new order
    • weight
    • 3 replies
    • 699 views
    • 
    • Webkul Solutions
    • May 2

80. Thinking of migrating my WooCommerce store to PrestaShop — need advice

    By Carljamess, April 16
    • 1 reply
    • 713 views
    • 
    • Webkul Solutions
    • May 2

81. Le footer affiche les blocs sur seulement 2 colonnes au lieu de 4 comme à l'origine

    By Emmanuel Bertrand, April 26
    • 1 reply
    • 580 views
    • 
    • Emmanuel Bertrand
    • May 1

82. weird bug : very specific cache file constantly being rewritten... for unknown reason

    By David Lafontaine, April 15
    • 5 replies
    • 939 views
    • 
    • David Lafontaine
    • April 30

83. How to limit discount on a cetegory

    By Purechoice, April 25
    • 1 reply
    • 639 views
    • 
    • Webkul Solutions
    • April 30

84. Catalog Price rules: Product is in several categories/Which catalog rule has priority?

    By Bewitching, February 4, 2015   

    • price rules
    • discount
    • (and 1 more)

      Tagged with:

      • price rules
      • discount
      • SPECIFIC PRICES
    • 12 replies
    • 7,035 views
    • 
    • Esoterick
    • April 30

85. Prestashop 8.2 Migration from local machine to hosting Error 500

    By Nikolov, April 24
    • 1 reply
    • 665 views
    • 
    • Prestashop Addict
    • April 28

86. ps_checkout Can you change/edit the name of a payment method?

    By GamerWipes, July 7, 2024
    • 13 replies
    • 2,228 views
    • 
    • Cravenkiss
    • April 27

87. prestashop 8 product details tab arent inside rich search results/products snippets

    By optionsmegastore, April 20
    • 8 replies
    • 1,046 views
    • 
    • optionsmegastore
    • April 20

88. I want a homepage that has no shop stuff on it, is that possible?

    By Mark Rogers, April 10
    • 5 replies
    • 875 views
    • 
    • Thierry L
    • April 19

89. Email smtp module issue

    By APG1972, March 29
    • 14 replies
    • 2,060 views
    • 
    • APG1972
    • April 19

90. var/sessions folder is flooded, presta 1.7.7.2

    By darkin, April 18
    • 4 replies
    • 768 views
    • 
    • Knowband Plugins
    • April 19

91. Is there a Cron task to clear Mysql connections_source

    By gray, April 17
    • 2 replies
    • 742 views
    • 
    • Prestashop Addict
    • April 18

92. Cannot login to backend - debug message

    By Flyfisherman, April 14
    • 5 replies
    • 559 views
    • 
    • Knowband Plugins
    • April 17

93. Prestashop Checkout fails to load payment methods

    By Nicolas B., January 13, 2022
    • 17 replies
    • 7,363 views
    • 
    • Scarlehn
    • April 16

94. Prestashop 1.7.3 (Invalid token: direct access to this link may lead to a potential security breach)

    By nek666, March 18, 2018   

    • invalid token
    • prestashop invalid token
    • (and 1 more)

      Tagged with:

      • invalid token
      • prestashop invalid token
      • invalid token prestashop 1.7.3
    • 68 replies
    • 42,376 views
    • 
    • tommcmur
    • April 15

95. Cannot select any valid SQL engine. at line 303 in file classes/db/Db.php Error prestashop 8

    By radovicn, April 11
    • 13 replies
    • 1,184 views
    • 
    • radovicn
    • April 15

96. Formatting Phone Numbers

    By zenrider420, August 1, 2010
    • 2 replies
    • 1,288 views
    • 
    • obewanz
    • April 14

97. Classic Payment Methods

    By drtom, April 10
    • 8 replies
    • 818 views
    • 
    • drtom
    • April 12

98. How to change name of Back Office

    By drtom, April 11
    • 2 replies
    • 709 views
    • 
    • drtom
    • April 11

99. Please Help! Suddenly site isnt working and can't enter back-end

    By wxanl, April 8
    • 14 replies
    • 794 views
    • 
    • wxanl
    • April 9

100. PS v8.1.6 Mysql layered_filter_block huge file size of 13GB - Server cannot handle it - Help

     By gray, April 4
     • 3 replies
     • 636 views
     • 
     • QuickUpdate.net
     • April 6