Configuring and using PrestaShop

43,437 topics in this forum

1. Tune MySQL for Ecommerce: The 2025 Performance Playbook

   By El Patron, 21 hours ago   

   • performance
   • mariadb
   • (and 1 more)

     Tagged with:

     • performance
     • mariadb
     • optimization
   • 1 reply
   • 58 views
   • 
   • JPresta.com
   • 9 hours ago

2. Can't access Backoffice Prestashop 9

   By Daniel Chaniago, 19 hours ago
   • 0 replies
   • 9 views
   • 
   • Daniel Chaniago
   • 19 hours ago

3. how to make a image clickable link on main page Prestashop 8.2.3

   By adamthomson123, Tuesday at 08:10 PM
   • 1 reply
   • 93 views
   • 
   • Mediacom87
   • Thursday at 09:42 AM

4. Invoice is generated but not marked as having invoice

   By Mictor2010, March 19, 2021
   • 4 replies
   • 1,618 views
   • 
   • skijump
   • Wednesday at 01:49 AM

5. How to remove "VAT Included" from product page and shopping cart?

   By adamthomson123, September 25
   • 11 replies
   • 348 views
   • 
   • adamthomson123
   • Tuesday at 08:02 PM

6. IVA en facturas pdf

   By Vinuesa, October 13
   • 0 replies
   • 84 views
   • 
   • Vinuesa
   • October 13

7. Error on install 8.2 using Xampp

   By Purechoice, October 13
   • 2 replies
   • 100 views
   • 
   • LD Modules
   • October 13

8. ps_account requires reset, but it doesn't?

   By strakit, September 26   

   • help!
   • 6 replies
   • 433 views
   • 
   • strakit
   • October 13

9. HTTP 500 Internal Server Error - preg_match(): Argument #2 ($subject) must be of type string, array given

   By bitex, September 23
   • 6 replies
   • 759 views
   • 
   • bitex
   • October 10

10. Color Attribute and Values Not Working?

    By DankBump, July 24   

    • attributes
    • 4 replies
    • 949 views
    • 
    • El Patron
    • October 9

11. How to replace "Spend .... more to get free shipping!" in the cart?

    By Mandongo, October 8
    • 1 reply
    • 124 views
    • 
    • ComGrafPL
    • October 8

12. Product Images are too Blury. on main page , and categories pages.

    By adamthomson123, October 6
    • 2 replies
    • 179 views
    • 
    • adamthomson123
    • October 7

13. An exception occured trying to figure out server_version / SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By AK4, June 30
    • 6 replies
    • 2,400 views
    • 
    • ajin5522
    • October 7

14. Problem Undefined constant "_PS_THEME_MOBILE_DIR_"

    By remi0023, October 3
    • 4 replies
    • 170 views
    • 
    • ComGrafPL
    • October 3

15. Why prestashop 8.2.3 at localhost work so so slowly

    By everiopo, September 17
    • 10 replies
    • 1,954 views
    • 
    • musicmaster
    • October 1

16. Different product names in admin panel and store

    By Mandongo, September 30
    • 7 replies
    • 209 views
    • 
    • ComGrafPL
    • October 1

17. I want to Make images round corners in Main Page for Categories only.

    By adamthomson123, September 22
    • 7 replies
    • 910 views
    • 
    • El Patron
    • September 27

18. How to move "Customer Reassurance" below the "product images" on product page in classic theme prestashop 8.2.3

    By adamthomson123, September 27
    • 0 replies
    • 277 views
    • 
    • adamthomson123
    • September 27

19. Translate "I agree to the terms and conditions and the privacy policy" in account/checkout form

    By toimata, July 26, 2021
    • 4 replies
    • 6,920 views
    • 
    • trebornailil
    • September 27

20. Error while copying file /templates/.htaccess: Failed to copy

    By Haris, September 26
    • 2 replies
    • 356 views
    • 
    • Haris
    • September 27

21. "Send a test email" Not working

    By ZeChevalier, February 12
    • 6 replies
    • 1,338 views
    • 
    • kos2
    • September 24

22. After logging in again, the products are missing in the cart!

    By petiv, November 3, 2020
    • 2 replies
    • 1,130 views
    • 
    • redrum
    • September 17

23. Multistore with restricted products

    By Matsa, September 10, 2021
    • 2 replies
    • 1,975 views
    • 
    • El Patron
    • September 17

24. Can't access backend. Error SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By rocketscience, September 16
    • 1 reply
    • 737 views
    • 
    • rocketscience
    • September 17

25. How To Upload File For My Module , My Module Extends Moduleadmincontroller

    By aquahuang, January 7, 2016
    • 3 replies
    • 3,115 views
    • 
    • cocos.codes
    • September 14

26. Cannot find where to edit or remove one specific section in the backend

    By Bianca W., September 3
    • 11 replies
    • 1,271 views
    • 
    • cocos.codes
    • September 12

27. Images not showing with friendly URL's

    By markh28, September 6, 2024
    • 27 replies
    • 4,286 views
    • 
    • cocos.codes
    • September 12

28. PrestaShop 9.0 issue: Issue updating native modules after fresh PrestaShop installation

    By olivierdu98, August 18
    • 5 replies
    • 4,941 views
    • 
    • cocos.codes
    • September 10

29. Solved - Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)

    By skinnybloke, September 6
    • 6 replies
    • 1,297 views
    • 
    • skinnybloke
    • September 8

30. Not finding a certain translation

    By Wagninger, September 5
    • 6 replies
    • 1,390 views
    • 
    • Wagninger
    • September 8

31. Oops... it looks like an unexpected error occurred.

    By FilipGFX, August 29
    • 2 replies
    • 784 views
    • 
    • El Patron
    • September 2

32. Problems with importing products

    By ereit1231, August 25
    • 2 replies
    • 902 views
    • 
    • Mehdi Bourechka
    • August 30

33. Funcion back en enlace de inicio sesión

    By jla290, August 23
    • 3 replies
    • 1,003 views
    • 
    • Mehdi Bourechka
    • August 30

34. Taxs Not Calculating

    By Danpoor, December 17, 2013   

    • Tax
    • Calculating
    • 14 replies
    • 2,423 views
    • 
    • cpuin
    • August 29

35. Oops... looks like an unexpected error occurred

    By life777eternal, August 24   

    • ps_checkout
    • 2 replies
    • 1,233 views
    • 
    • El Patron
    • August 28

36. 1.7.4.3 Can't delete product combinations on 1.7.4.3

    By Sasha Chirico, December 11, 2018   

    • combinations
    • delete
    • 11 replies
    • 6,563 views
    • 
    • Behc98
    • August 28

37. Maintenance mode - shop under construction how to add my ip?

    By justsandy, May 3, 2013
    • 8 replies
    • 6,394 views
    • 
    • Rynraf
    • August 22

38. [Mail Alerts] "Notify me when available" email is not sending

    By TinoArts, May 20, 2020
    • 2 replies
    • 2,700 views
    • 
    • ronniee
    • August 22

39. Prestashop automatically modifies the main category of a product by updating the stock

    By amiable, March 27, 2020
    • 2 replies
    • 1,106 views
    • 
    • Mehdi Bourechka
    • August 22

40. ERROR 500 search module

    By EagleTM, August 18
    • 5 replies
    • 324 views
    • 
    • EagleTM
    • August 21

41. How to upload svg file as logo

    By Alex Nicoli, March 20, 2020
    • 7 replies
    • 10,238 views
    • 
    • mudol
    • August 19

42. flag or badge on products that have quantity discounts

    By fusioneat, August 15
    • 2 replies
    • 725 views
    • 
    • fusioneat
    • August 15

43. have trouble connecting to Addons

    By cmarie2, July 28, 2020   

    • 1.7.6.7
    • ps_mbo
    • 18 replies
    • 15,989 views
    • 
    • DisplayNameRequired
    • August 14

44. PS 8.2 - Only Allow Guest Checkout

    By skijump, July 8
    • 9 replies
    • 1,164 views
    • 
    • El Patron
    • August 13

45. New type of saturation attack by bots [category]?q=[brand01]+[brand02]

    By nicoledesignstore, September 20, 2024
    • 14 replies
    • 4,856 views
    • 
    • Paul C
    • August 10

46. Where in 9.0.0 do I find the templates (specifically the invoice template)

    By maniac180, August 5
    • 1 reply
    • 313 views
    • 
    • WebCommercify
    • August 5

47. Black display at mobile version of Prestashop Back Office

    By RobertBrenton, October 10, 2024
    • 19 replies
    • 3,474 views
    • 
    • mgoteros
    • August 4

48. Refresh Admin Pages Required Everywhere or Get Old Data

    By IeM, September 28, 2015
    • 4 replies
    • 1,600 views
    • 
    • mnile
    • August 3

49. Installed module = Website broke

    By Brighteyes, July 30
    • 1 reply
    • 716 views
    • 
    • El Patron
    • August 1

50. Adding credit for customer to spend in store

    By beanfan78, September 18, 2011   

    • adding credit
    • creating spending balance
    • 5 replies
    • 5,351 views
    • 
    • Retro All-Stars
    • July 28

51. the state on new account registration form will not be reflected with new state name if select other countries

    By Miketse, July 22
    • 5 replies
    • 356 views
    • 
    • Miketse
    • July 24

52. Mandatory company and ID in registration form PS 1.7

    By amiehling, September 8, 2017
    • 6 replies
    • 6,556 views
    • 
    • PANNIKOS
    • July 23

53. Order status not displaying on order detail page in BO

    By jt49411, August 2, 2023
    • 4 replies
    • 1,581 views
    • 
    • Najam Sajid
    • July 23

54. Delivery options for France is never available 1.7.8.6

    By Alessandro, July 18   

    • delivery
    • 1.7
    • 1 reply
    • 763 views
    • 
    • ComGrafPL
    • July 19

55. PS8.1.6 Product Link URL incorrect ??

    By gray, July 10
    • 7 replies
    • 1,141 views
    • 
    • gray
    • July 14

56. [HELP] PrestaShop 8.2.0 – State Change Not Updating Shipping Price or Saving Correctly

    By Shantonu Acharjee, July 8
    • 4 replies
    • 629 views
    • 
    • El Patron
    • July 12

57. Re-Ordering Combinations in Product Combinations (PS 8.2)

    By skijump, July 8
    • 3 replies
    • 415 views
    • 
    • skijump
    • July 10

58. High cpu usage and faults out of nowhere

    By TreRuote, July 9
    • 11 replies
    • 1,388 views
    • 
    • El Patron
    • July 10

59. FAVICON not apearing in shop Prestashop V9.0

    By martins79, July 7
    • 0 replies
    • 831 views
    • 
    • martins79
    • July 7

60. PHP 8.4 - IMAP is no longer available

    By SrMorte, July 6   

    • imap
    • php 8.4
    • 1 reply
    • 953 views
    • 
    • El Patron
    • July 6

61. Adding a specific product to cart as rule (Solved)

    By mk2-pronat, March 11, 2024
    • 4 replies
    • 1,274 views
    • 
    • mk2-pronat
    • July 3

62. Shop unlinked from PS Account / Checkout. Re-Linking fails

    By USB83, October 30, 2024   

    • ps_checkout
    • ps_accounts
    • 3 replies
    • 1,533 views
    • 
    • nakwada
    • June 30

63. 404 page error after domain change

    By faxboys, May 22
    • 2 replies
    • 617 views
    • 
    • darkin
    • June 30

64. BO 8.2.1 a mess after upgrade from 1.7.8 [SOLVED]

    By renezo, June 27
    • 4 replies
    • 1,041 views
    • 
    • renezo
    • June 27

65. Help needed adding widget/code to cms page 1.7.8.11

    By spc, June 24
    • 3 replies
    • 521 views
    • 
    • El Patron
    • June 24

66. How to remove "© 2025 - Ecommerce software by PrestaShop™" from the footer without editing template file

    By juerl, June 17
    • 4 replies
    • 1,515 views
    • 
    • yama
    • June 22

67. (edit with the Customer Reassurance module) text doesn't go away

    By juerl, June 17
    • 11 replies
    • 1,206 views
    • 
    • juerl
    • June 21

68. prestashop admin twig customization

    By darkfires, June 18
    • 1 reply
    • 750 views
    • 
    • El Patron
    • June 20

69. Receive a mail notification when a customer register for a newsletter

    By sjoe, June 19
    • 1 reply
    • 430 views
    • 
    • El Patron
    • June 20

70. 500 Internal Server Error frontend working fine but backend not working.

    By Blaxemart, June 18
    • 1 reply
    • 875 views
    • 
    • Blaxemart
    • June 18

71. How to add custom field (External Purchase Link ) in All Product Fields

    By Gauravjainindia, March 11
    • 1 reply
    • 1,093 views
    • 
    • Mr Rick
    • June 17

72. Remove / Hide email address in Store information on the front office

    By Tanatus, January 2, 2019   

    • ps_contactinfo
    • 9 replies
    • 8,311 views
    • 
    • kongking
    • June 17

73. I can't add color to the qualities and features section.

    By abdullah kara, June 14
    • 1 reply
    • 890 views
    • 
    • El Patron
    • June 14

74. Witch module or application is best for showing your resellers?

    By spc, June 12
    • 1 reply
    • 976 views
    • 
    • El Patron
    • June 13

75. Prestashop 8.2: Add customization text to order_conf

    By maalik, June 2
    • 1 reply
    • 624 views
    • 
    • Mr Rick
    • June 11

76. How to create custom fields?

    By Gangway, April 28
    • 2 replies
    • 1,184 views
    • 
    • Mr Rick
    • June 11

77. PHP Warning: htmlspecialchars() expects parameter 1 to be string, array given in

    By daco65, June 9
    • 2 replies
    • 1,029 views
    • 
    • El Patron
    • June 11

78. Block email domain

    By Bainesarcher, April 5, 2020
    • 5 replies
    • 3,706 views
    • 
    • Demelt
    • June 11

79. Export list of customers who bought a specific product

    By Do You Speak Graphic, November 1, 2016
    • 7 replies
    • 4,026 views
    • 
    • calichelozano
    • June 9

80. Problems with ps_facebook (PS Social) Module

    By LS13HK, June 2
    • 1 reply
    • 926 views
    • 
    • LS13HK
    • June 3

81. [BUG?] Product Images 404 on Nginx When Enabling Friendly URLs – Only Works When Disabled

    By WoozyFace, June 2
    • 1 reply
    • 908 views
    • 
    • El Patron
    • June 2

82. Unable to auto-sum a column of a csv file that is exported by Orders in Prestashop.

    By Rob Hutton-Squire, May 29
    • 0 replies
    • 429 views
    • 
    • Rob Hutton-Squire
    • May 29

83. Error in marketplace after fresh install

    By zekovic, May 27
    • 2 replies
    • 1,025 views
    • 
    • zekovic
    • May 28

84. "Invalid token" when editing a brand

    By fusioneat, May 27
    • 3 replies
    • 1,001 views
    • 
    • El Patron
    • May 28

85. UNINSTALL MARKETPLACE 🚫 DO NOT INSTALL STRIPE — WARNING: STRIPE FORCE INSTALLS PRESTASHOP MARKETPLACE

    By INDEICON, May 27
    • 0 replies
    • 787 views
    • 
    • INDEICON
    • May 27

86. edit Merchandise Return email and form template

    By Captain Weak Beard, June 13, 2020
    • 2 replies
    • 1,581 views
    • 
    • DPRO25
    • May 27

87. How To Disable "in Transit" Emails From Being Sent?

    By kandalf, December 6, 2015
    • 33 replies
    • 16,894 views
    • 
    • lipo999
    • May 26

88. Freshly installed 8.2.1 'Activate new features' button

    By RinaldoT, May 21
    • 3 replies
    • 1,630 views
    • 
    • El Patron
    • May 22

89. Problems Regarding Http Caching With A Nginx Reverse Proxy Setup

    By mcdado, November 22, 2015
    • 2 replies
    • 8,248 views
    • 
    • Iana
    • May 16

90. Blank Customer Services message

    By Brighteyes, May 14
    • 3 replies
    • 1,058 views
    • 
    • Prestashop Addict
    • May 16

91. 1.5 Auto-Versioning CSS Files (force CSS refresh)

    By justinl, October 11, 2011   

    • 1.5.4.1
    • 16 replies
    • 17,773 views
    • 
    • El Patron
    • May 15

92. Product Images Missing In Back Office

    By PepsiMax, March 7, 2016
    • 16 replies
    • 4,797 views
    • 
    • msarmiento
    • May 13

93. Add product to category

    By Omnimar, March 21
    • 2 replies
    • 1,013 views
    • 
    • El Patron
    • May 12

94. Stats about coupon are wrong

    By SocialAdv, May 9
    • 6 replies
    • 1,059 views
    • 
    • Nickz
    • May 12

95. Custom price calculation

    By hwit, May 4   

    • price
    • 3 replies
    • 1,152 views
    • 
    • Webkul Solutions
    • May 12

96. Disable Debug Mode?

    By Brighteyes, November 15, 2018
    • 6 replies
    • 23,943 views
    • 
    • idnovate.com
    • May 8

97. Tracking number in "Shipped" email Prestashop 1.7.5

    By Bartek, February 25, 2019
    • 14 replies
    • 13,494 views
    • 
    • DavidFortune
    • May 8

98. 500 Server Error

    By Andres Kaev, May 2
    • 5 replies
    • 1,579 views
    • 
    • El Patron
    • May 3

99. "Bloc nouveaux produits v1.0.4 - par PrestaShop"

    By EL MINAOUI, April 30
    • 4 replies
    • 952 views
    • 
    • EL MINAOUI
    • May 2

100. Image uploads 'Server responded with 0 code' - was working fine 3 days ago

     By garyc22, April 13
     • 2 replies
     • 997 views
     • 
     • Nickz
     • May 2