Configuring and using PrestaShop

43,443 topics in this forum

1. Checkout doesnt work

   By britsmar, Tuesday at 10:51 AM   

   • kustom
   • payment
   • (and 1 more)

     Tagged with:

     • kustom
     • payment
     • zones
   • 2 replies
   • 40 views
   • 
   • El Patron
   • 1 hour ago

2. Modules not sorted on categories anymore

   By radu_cmr, yesterday at 12:37 PM
   • 3 replies
   • 28 views
   • 
   • radu_cmr
   • 2 hours ago

3. Checkout page fields are not saving—unable to complete checkout

   By L C, Sunday at 06:21 AM
   • 19 replies
   • 237 views
   • 
   • L C
   • 22 hours ago

4. Moving to new folder issue

   By NemesisNG, October 21
   • 4 replies
   • 177 views
   • 
   • NemesisNG
   • Tuesday at 02:46 PM

5. Unable to "confirm your store URL"

   By L C, October 24
   • 1 reply
   • 156 views
   • 
   • L C
   • Sunday at 06:23 AM

6. PS 9.0 Hummingbird theme stopping the autoslider on product page

   By CynthiaC, October 22
   • 7 replies
   • 278 views
   • 
   • CynthiaC
   • Friday at 06:17 PM

7. Can't access Backoffice Prestashop 9

   By Daniel Chaniago, October 18
   • 3 replies
   • 226 views
   • 
   • El Patron
   • October 23

8. SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-885' for key 'ps_access.PRIMARY'

   By bitex, October 21
   • 0 replies
   • 135 views
   • 
   • bitex
   • October 21

9. Tune MySQL for Ecommerce: The 2025 Performance Playbook

   By El Patron, October 18   

   • performance
   • mariadb
   • (and 1 more)

     Tagged with:

     • performance
     • mariadb
     • optimization
   • 1 reply
   • 179 views
   • 
   • JPresta.com
   • October 19

10. how to make a image clickable link on main page Prestashop 8.2.3

    By adamthomson123, October 14
    • 1 reply
    • 196 views
    • 
    • Mediacom87
    • October 16

11. Invoice is generated but not marked as having invoice

    By Mictor2010, March 19, 2021
    • 4 replies
    • 1,717 views
    • 
    • skijump
    • October 15

12. How to remove "VAT Included" from product page and shopping cart?

    By adamthomson123, September 25
    • 11 replies
    • 415 views
    • 
    • adamthomson123
    • October 14

13. Error on install 8.2 using Xampp

    By Purechoice, October 13
    • 2 replies
    • 177 views
    • 
    • LD Modules
    • October 13

14. ps_account requires reset, but it doesn't?

    By strakit, September 26   

    • help!
    • 6 replies
    • 564 views
    • 
    • strakit
    • October 13

15. HTTP 500 Internal Server Error - preg_match(): Argument #2 ($subject) must be of type string, array given

    By bitex, September 23
    • 6 replies
    • 841 views
    • 
    • bitex
    • October 10

16. Color Attribute and Values Not Working?

    By DankBump, July 24   

    • attributes
    • 4 replies
    • 1,025 views
    • 
    • El Patron
    • October 9

17. How to replace "Spend .... more to get free shipping!" in the cart?

    By Mandongo, October 8
    • 1 reply
    • 150 views
    • 
    • ComGrafPL
    • October 8

18. Product Images are too Blury. on main page , and categories pages.

    By adamthomson123, October 6
    • 2 replies
    • 210 views
    • 
    • adamthomson123
    • October 7

19. An exception occured trying to figure out server_version / SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By AK4, June 30
    • 6 replies
    • 2,482 views
    • 
    • ajin5522
    • October 7

20. Problem Undefined constant "_PS_THEME_MOBILE_DIR_"

    By remi0023, October 3
    • 4 replies
    • 208 views
    • 
    • ComGrafPL
    • October 3

21. Why prestashop 8.2.3 at localhost work so so slowly

    By everiopo, September 17
    • 10 replies
    • 2,061 views
    • 
    • musicmaster
    • October 1

22. Different product names in admin panel and store

    By Mandongo, September 30
    • 7 replies
    • 254 views
    • 
    • ComGrafPL
    • October 1

23. I want to Make images round corners in Main Page for Categories only.

    By adamthomson123, September 22
    • 7 replies
    • 959 views
    • 
    • El Patron
    • September 27

24. How to move "Customer Reassurance" below the "product images" on product page in classic theme prestashop 8.2.3

    By adamthomson123, September 27
    • 0 replies
    • 320 views
    • 
    • adamthomson123
    • September 27

25. Translate "I agree to the terms and conditions and the privacy policy" in account/checkout form

    By toimata, July 26, 2021
    • 4 replies
    • 7,014 views
    • 
    • trebornailil
    • September 27

26. Error while copying file /templates/.htaccess: Failed to copy

    By Haris, September 26
    • 2 replies
    • 375 views
    • 
    • Haris
    • September 27

27. "Send a test email" Not working

    By ZeChevalier, February 12
    • 6 replies
    • 1,394 views
    • 
    • kos2
    • September 24

28. After logging in again, the products are missing in the cart!

    By petiv, November 3, 2020
    • 2 replies
    • 1,173 views
    • 
    • redrum
    • September 17

29. Multistore with restricted products

    By Matsa, September 10, 2021
    • 2 replies
    • 1,997 views
    • 
    • El Patron
    • September 17

30. Can't access backend. Error SQLSTATE[HY000] [2026] TLS/SSL error: invalid directory

    By rocketscience, September 16
    • 1 reply
    • 787 views
    • 
    • rocketscience
    • September 17

31. How To Upload File For My Module , My Module Extends Moduleadmincontroller

    By aquahuang, January 7, 2016
    • 3 replies
    • 3,184 views
    • 
    • cocos.codes
    • September 14

32. Cannot find where to edit or remove one specific section in the backend

    By Bianca W., September 3
    • 11 replies
    • 1,289 views
    • 
    • cocos.codes
    • September 12

33. Images not showing with friendly URL's

    By markh28, September 6, 2024
    • 27 replies
    • 4,458 views
    • 
    • cocos.codes
    • September 12

34. PrestaShop 9.0 issue: Issue updating native modules after fresh PrestaShop installation

    By olivierdu98, August 18
    • 5 replies
    • 5,137 views
    • 
    • cocos.codes
    • September 10

35. Solved - Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes)

    By skinnybloke, September 6
    • 6 replies
    • 1,339 views
    • 
    • skinnybloke
    • September 8

36. Not finding a certain translation

    By Wagninger, September 5
    • 6 replies
    • 1,411 views
    • 
    • Wagninger
    • September 8

37. Oops... it looks like an unexpected error occurred.

    By FilipGFX, August 29
    • 2 replies
    • 824 views
    • 
    • El Patron
    • September 2

38. Problems with importing products

    By ereit1231, August 25
    • 2 replies
    • 914 views
    • 
    • Mehdi Bourechka
    • August 30

39. Funcion back en enlace de inicio sesión

    By jla290, August 23
    • 3 replies
    • 1,031 views
    • 
    • Mehdi Bourechka
    • August 30

40. Taxs Not Calculating

    By Danpoor, December 17, 2013   

    • Tax
    • Calculating
    • 14 replies
    • 2,433 views
    • 
    • cpuin
    • August 29

41. Oops... looks like an unexpected error occurred

    By life777eternal, August 24   

    • ps_checkout
    • 2 replies
    • 1,258 views
    • 
    • El Patron
    • August 28

42. 1.7.4.3 Can't delete product combinations on 1.7.4.3

    By Sasha Chirico, December 11, 2018   

    • combinations
    • delete
    • 11 replies
    • 6,595 views
    • 
    • Behc98
    • August 28

43. Maintenance mode - shop under construction how to add my ip?

    By justsandy, May 3, 2013
    • 8 replies
    • 6,412 views
    • 
    • Rynraf
    • August 22

44. [Mail Alerts] "Notify me when available" email is not sending

    By TinoArts, May 20, 2020
    • 2 replies
    • 2,745 views
    • 
    • ronniee
    • August 22

45. Prestashop automatically modifies the main category of a product by updating the stock

    By amiable, March 27, 2020
    • 2 replies
    • 1,119 views
    • 
    • Mehdi Bourechka
    • August 22

46. ERROR 500 search module

    By EagleTM, August 18
    • 5 replies
    • 337 views
    • 
    • EagleTM
    • August 21

47. How to upload svg file as logo

    By Alex Nicoli, March 20, 2020
    • 7 replies
    • 10,323 views
    • 
    • mudol
    • August 19

48. flag or badge on products that have quantity discounts

    By fusioneat, August 15
    • 2 replies
    • 774 views
    • 
    • fusioneat
    • August 15

49. have trouble connecting to Addons

    By cmarie2, July 28, 2020   

    • 1.7.6.7
    • ps_mbo
    • 18 replies
    • 16,076 views
    • 
    • DisplayNameRequired
    • August 14

50. PS 8.2 - Only Allow Guest Checkout

    By skijump, July 8
    • 9 replies
    • 1,249 views
    • 
    • El Patron
    • August 13

51. New type of saturation attack by bots [category]?q=[brand01]+[brand02]

    By nicoledesignstore, September 20, 2024
    • 14 replies
    • 4,950 views
    • 
    • Paul C
    • August 10

52. Where in 9.0.0 do I find the templates (specifically the invoice template)

    By maniac180, August 5
    • 1 reply
    • 333 views
    • 
    • WebCommercify
    • August 5

53. Black display at mobile version of Prestashop Back Office

    By RobertBrenton, October 10, 2024
    • 19 replies
    • 3,544 views
    • 
    • mgoteros
    • August 4

54. Refresh Admin Pages Required Everywhere or Get Old Data

    By IeM, September 28, 2015
    • 4 replies
    • 1,629 views
    • 
    • mnile
    • August 3

55. Installed module = Website broke

    By Brighteyes, July 30
    • 1 reply
    • 737 views
    • 
    • El Patron
    • August 1

56. Adding credit for customer to spend in store

    By beanfan78, September 18, 2011   

    • adding credit
    • creating spending balance
    • 5 replies
    • 5,373 views
    • 
    • Retro All-Stars
    • July 28

57. the state on new account registration form will not be reflected with new state name if select other countries

    By Miketse, July 22
    • 5 replies
    • 376 views
    • 
    • Miketse
    • July 24

58. Mandatory company and ID in registration form PS 1.7

    By amiehling, September 8, 2017
    • 6 replies
    • 6,623 views
    • 
    • PANNIKOS
    • July 23

59. Order status not displaying on order detail page in BO

    By jt49411, August 2, 2023
    • 4 replies
    • 1,616 views
    • 
    • Najam Sajid
    • July 23

60. Delivery options for France is never available 1.7.8.6

    By Alessandro, July 18   

    • delivery
    • 1.7
    • 1 reply
    • 790 views
    • 
    • ComGrafPL
    • July 19

61. PS8.1.6 Product Link URL incorrect ??

    By gray, July 10
    • 7 replies
    • 1,180 views
    • 
    • gray
    • July 14

62. [HELP] PrestaShop 8.2.0 – State Change Not Updating Shipping Price or Saving Correctly

    By Shantonu Acharjee, July 8
    • 4 replies
    • 685 views
    • 
    • El Patron
    • July 12

63. Re-Ordering Combinations in Product Combinations (PS 8.2)

    By skijump, July 8
    • 3 replies
    • 436 views
    • 
    • skijump
    • July 10

64. High cpu usage and faults out of nowhere

    By TreRuote, July 9
    • 11 replies
    • 1,476 views
    • 
    • El Patron
    • July 10

65. FAVICON not apearing in shop Prestashop V9.0

    By martins79, July 7
    • 0 replies
    • 895 views
    • 
    • martins79
    • July 7

66. PHP 8.4 - IMAP is no longer available

    By SrMorte, July 6   

    • imap
    • php 8.4
    • 1 reply
    • 1,003 views
    • 
    • El Patron
    • July 6

67. Adding a specific product to cart as rule (Solved)

    By mk2-pronat, March 11, 2024
    • 4 replies
    • 1,314 views
    • 
    • mk2-pronat
    • July 3

68. Shop unlinked from PS Account / Checkout. Re-Linking fails

    By USB83, October 30, 2024   

    • ps_checkout
    • ps_accounts
    • 3 replies
    • 1,581 views
    • 
    • nakwada
    • June 30

69. 404 page error after domain change

    By faxboys, May 22
    • 2 replies
    • 656 views
    • 
    • darkin
    • June 30

70. BO 8.2.1 a mess after upgrade from 1.7.8 [SOLVED]

    By renezo, June 27
    • 4 replies
    • 1,058 views
    • 
    • renezo
    • June 27

71. Help needed adding widget/code to cms page 1.7.8.11

    By spc, June 24
    • 3 replies
    • 543 views
    • 
    • El Patron
    • June 24

72. How to remove "© 2025 - Ecommerce software by PrestaShop™" from the footer without editing template file

    By juerl, June 17
    • 4 replies
    • 1,636 views
    • 
    • yama
    • June 22

73. (edit with the Customer Reassurance module) text doesn't go away

    By juerl, June 17
    • 11 replies
    • 1,223 views
    • 
    • juerl
    • June 21

74. prestashop admin twig customization

    By darkfires, June 18
    • 1 reply
    • 812 views
    • 
    • El Patron
    • June 20

75. Receive a mail notification when a customer register for a newsletter

    By sjoe, June 19
    • 1 reply
    • 450 views
    • 
    • El Patron
    • June 20

76. 500 Internal Server Error frontend working fine but backend not working.

    By Blaxemart, June 18
    • 1 reply
    • 886 views
    • 
    • Blaxemart
    • June 18

77. How to add custom field (External Purchase Link ) in All Product Fields

    By Gauravjainindia, March 11
    • 1 reply
    • 1,108 views
    • 
    • Mr Rick
    • June 17

78. Remove / Hide email address in Store information on the front office

    By Tanatus, January 2, 2019   

    • ps_contactinfo
    • 9 replies
    • 8,368 views
    • 
    • kongking
    • June 17

79. I can't add color to the qualities and features section.

    By abdullah kara, June 14
    • 1 reply
    • 904 views
    • 
    • El Patron
    • June 14

80. Witch module or application is best for showing your resellers?

    By spc, June 12
    • 1 reply
    • 991 views
    • 
    • El Patron
    • June 13

81. Prestashop 8.2: Add customization text to order_conf

    By maalik, June 2
    • 1 reply
    • 663 views
    • 
    • Mr Rick
    • June 11

82. How to create custom fields?

    By Gangway, April 28
    • 2 replies
    • 1,204 views
    • 
    • Mr Rick
    • June 11

83. PHP Warning: htmlspecialchars() expects parameter 1 to be string, array given in

    By daco65, June 9
    • 2 replies
    • 1,069 views
    • 
    • El Patron
    • June 11

84. Block email domain

    By Bainesarcher, April 5, 2020
    • 5 replies
    • 3,735 views
    • 
    • Demelt
    • June 11

85. Export list of customers who bought a specific product

    By Do You Speak Graphic, November 1, 2016
    • 7 replies
    • 4,059 views
    • 
    • calichelozano
    • June 9

86. Problems with ps_facebook (PS Social) Module

    By LS13HK, June 2
    • 1 reply
    • 951 views
    • 
    • LS13HK
    • June 3

87. [BUG?] Product Images 404 on Nginx When Enabling Friendly URLs – Only Works When Disabled

    By WoozyFace, June 2
    • 1 reply
    • 978 views
    • 
    • El Patron
    • June 2

88. Unable to auto-sum a column of a csv file that is exported by Orders in Prestashop.

    By Rob Hutton-Squire, May 29
    • 0 replies
    • 461 views
    • 
    • Rob Hutton-Squire
    • May 29

89. Error in marketplace after fresh install

    By zekovic, May 27
    • 2 replies
    • 1,037 views
    • 
    • zekovic
    • May 28

90. "Invalid token" when editing a brand

    By fusioneat, May 27
    • 3 replies
    • 1,036 views
    • 
    • El Patron
    • May 28

91. UNINSTALL MARKETPLACE 🚫 DO NOT INSTALL STRIPE — WARNING: STRIPE FORCE INSTALLS PRESTASHOP MARKETPLACE

    By INDEICON, May 27
    • 0 replies
    • 795 views
    • 
    • INDEICON
    • May 27

92. edit Merchandise Return email and form template

    By Captain Weak Beard, June 13, 2020
    • 2 replies
    • 1,594 views
    • 
    • DPRO25
    • May 27

93. How To Disable "in Transit" Emails From Being Sent?

    By kandalf, December 6, 2015
    • 33 replies
    • 16,997 views
    • 
    • lipo999
    • May 26

94. Freshly installed 8.2.1 'Activate new features' button

    By RinaldoT, May 21
    • 3 replies
    • 1,729 views
    • 
    • El Patron
    • May 22

95. Problems Regarding Http Caching With A Nginx Reverse Proxy Setup

    By mcdado, November 22, 2015
    • 2 replies
    • 8,484 views
    • 
    • Iana
    • May 16

96. Blank Customer Services message

    By Brighteyes, May 14
    • 3 replies
    • 1,072 views
    • 
    • Prestashop Addict
    • May 16

97. 1.5 Auto-Versioning CSS Files (force CSS refresh)

    By justinl, October 11, 2011   

    • 1.5.4.1
    • 16 replies
    • 17,820 views
    • 
    • El Patron
    • May 15

98. Product Images Missing In Back Office

    By PepsiMax, March 7, 2016
    • 16 replies
    • 4,846 views
    • 
    • msarmiento
    • May 13

99. Add product to category

    By Omnimar, March 21
    • 2 replies
    • 1,028 views
    • 
    • El Patron
    • May 12

100. Stats about coupon are wrong

     By SocialAdv, May 9
     • 6 replies
     • 1,071 views
     • 
     • Nickz
     • May 12