Bug reports

3,033 topics in this forum

1. Fake customer registration problem

   By astral667, April 30
   • 0 replies
   • 80 views
   • 
   • astral667
   • April 30

2. Strange bug with Mbo -> ApiClient

   By eSportBG, April 27
   • 1 reply
   • 126 views
   • 
   • DaniSix
   • April 29

3. ClassNotFound Error InAddonsDataProvider

   By DaniSix, April 28
   • 0 replies
   • 71 views
   • 
   • DaniSix
   • April 28

4. Missing function in Prestashop 8.1.5

   By B-Latitude, April 27
   • 2 replies
   • 124 views
   • 
   • B-Latitude
   • April 28

5. PrestaShop Checkout sandbox payment options do not displayed

   By MrSteeiii, February 13   

   • ps_checkout
   • 1 reply
   • 284 views
   • 
   • ddw
   • April 22

6. SOLVED Prestashop update 8.1.2 to 8.1.5 fails on updating database schema

   By Martin C, April 20   

   • update fails
   • 7 replies
   • 275 views
   • 
   • Martin C
   • April 21

7. Empty shopping carts

   By shadddow, April 15
   • 1 reply
   • 145 views
   • 
   • conchito
   • April 20

8. You do not have access to this category. - 403 Forbidden You are not allowed to access this page.

   By thebanker, April 18
   • 3 replies
   • 127 views
   • 
   • thebanker
   • April 20

9. Bug with ps_emailalerts and blockwishlist

   By jeremy200612, April 19
   • 0 replies
   • 83 views
   • 
   • jeremy200612
   • April 19

10. No automatic tax rule on products PS 8.1.3

    By B2B Online, April 16
    • 1 reply
    • 134 views
    • 
    • B2B Online
    • April 16

11. all disabled product redirects not working

    By ednukros, April 16
    • 0 replies
    • 100 views
    • 
    • ednukros
    • April 16

12. Loading material icons

    By Romuoib, April 15
    • 0 replies
    • 144 views
    • 
    • Romuoib
    • April 15

13. I Move my webesite Files from old host to new host and web site works but what's not work is Admin login page.

    By Abdo Fa, April 15
    • 1 reply
    • 90 views
    • 
    • Nickz
    • April 15

14. Wrong product total price on order confirmation page with customization having price PS 8.1.4

    By tomek80, April 9
    • 0 replies
    • 127 views
    • 
    • tomek80
    • April 9

15. Error Multistore PS8.1

    By Krajsly, April 7
    • 0 replies
    • 222 views
    • 
    • Krajsly
    • April 7

16. Stripe official module wrong expected webhook url

    By Alex-, April 6
    • 2 replies
    • 270 views
    • 
    • Alex-
    • April 6

17. I tried to install Prestashop from Cpanel to my Localhost

    By Andrz2556, April 5
    • 0 replies
    • 177 views
    • 
    • Andrz2556
    • April 5

18. Login to PrestaShop admin panel throw an error:

    By DrissDaif, November 7, 2023   

    • adminlogincontroller.php
    • adminlogin
    • 5 replies
    • 623 views
    • 
    • juanman
    • April 4

19. Incorrect sum of total products

    By ednukros, April 3
    • 2 replies
    • 201 views
    • 
    • ednukros
    • April 3

20. Prestashop Account module won't let new employees account login

    By Zudjo, April 2
    • 0 replies
    • 204 views
    • 
    • Zudjo
    • April 2

21. Error when generating credit invoice when I only want to return the transport refund

    By jbueno, April 1
    • 0 replies
    • 195 views
    • 
    • jbueno
    • April 1

22. Why is there a price difference between back office and front office?

    By Bialek Auto, February 2
    • 1 reply
    • 382 views
    • 
    • pool guevara
    • March 31

23. Got error 'PHP message: PHP Deprecated: Using php-function "implode" as a modifier

    By Butch0071, March 4
    • 1 reply
    • 523 views
    • 
    • Paul C
    • March 28

24. New Product Page in backoffice

    By kafirit, January 26
    • 1 reply
    • 436 views
    • 
    • marcoskm
    • March 25

25. Prestashop Upgrade 1.7 to 8.X - api_private_key

    By mati7716, January 8   

    • api_private_key
    • 1 reply
    • 763 views
    • 
    • cnoulette
    • March 21

26. PS8.1 admin backoffice rowing !!!

    By Pvivient, March 11
    • 0 replies
    • 267 views
    • 
    • Pvivient
    • March 11

27. Serbian cyrlic only couple items work

    By demeldoo, March 8
    • 0 replies
    • 244 views
    • 
    • demeldoo
    • March 8

28. 404 smart blog error

    By mikesocial, March 3
    • 1 reply
    • 238 views
    • 
    • GekkodeFR
    • March 7

29. Iphone 13 Cart Quantity not formated properly

    By demeldoo, March 5
    • 0 replies
    • 213 views
    • 
    • demeldoo
    • March 5

30. Admin panel "Catalog" -> "Stocks" problem with displaying products in multistore mode

    By roman.nikolaevich, March 5
    • 0 replies
    • 205 views
    • 
    • roman.nikolaevich
    • March 5

31. Uncaught ReferenceError: jQuery is not defined

    By Avinash2024, February 13
    • 6 replies
    • 427 views
    • 
    • Avinash2024
    • March 3

32. Problem access to admin

    By f0resttw, February 29   

    • error
    • php
    • 0 replies
    • 180 views
    • 
    • f0resttw
    • February 29

33. Error copying image from CSV Import of products , brands ,

    By oktu.it, August 2, 2023
    • 4 replies
    • 879 views
    • 
    • Domnul AGhePe
    • February 29

34. Confirmation page is not woorking

    By mikesocial, February 29
    • 0 replies
    • 169 views
    • 
    • mikesocial
    • February 29

35. Multistore lost products combinations

    By flencas, February 28
    • 1 reply
    • 188 views
    • 
    • flencas
    • February 29

36. Reference Product not showed on Abandoned Carts

    By Schepis Model, January 8   

    • abandoned cart
    • bug
    • 1 reply
    • 425 views
    • 
    • Schepis Model
    • February 29

37. HTTPS and Mixed Content in the administration panel 8.1

    By Tuussooo, February 26
    • 0 replies
    • 219 views
    • 
    • Tuussooo
    • February 26

38. Error 500 Internal server: Aparece con productos sin stock

    By lokris, February 25
    • 0 replies
    • 199 views
    • 
    • lokris
    • February 25

39. settings content content gone

    By miguelmoleiro, February 24
    • 0 replies
    • 257 views
    • 
    • miguelmoleiro
    • February 24

40. 1.7.6.7 DisplayPositions getting Error 500 - SOLVED

    By Xion Tech, August 13, 2020   

    • 1.7.6.7
    • 5 replies
    • 4,287 views
    • 
    • USALASER SAS
    • February 22

41. Module menu problem

    By TimooCS, October 16, 2021   

    • modules
    • modules menu
    • 1 reply
    • 1,058 views
    • 
    • Daresh
    • February 22

42. ERROR 500 when acessing logs PS8.0.5

    By planetarivs, February 21
    • 8 replies
    • 262 views
    • 
    • Nickz
    • February 22

43. Missing hook actionSubmitAccountBefore on the page /order

    By Peter_17, February 21   

    • actionsubmitaccountbefore
    • 0 replies
    • 254 views
    • 
    • Peter_17
    • February 21

44. [SOLVED] Product with id * is not a pack

    By Thommen, February 19
    • 0 replies
    • 304 views
    • 
    • Thommen
    • February 19

45. Invoice or delivery report = Warning: imagecreatefromjpeg(): gd-jpeg: JPEG library reports unrecoverable error:

    By kevin avent, February 15
    • 0 replies
    • 290 views
    • 
    • kevin avent
    • February 15

46. Summary and Description fields in Products are missing

    By MrocznyPiekarz, February 14
    • 0 replies
    • 197 views
    • 
    • MrocznyPiekarz
    • February 14

47. Wrong images on Most Viewed (PS 8.0.1 - dashproducts 2.1.1 -- possibly not fixed yet)

    By R4Z, February 14
    • 0 replies
    • 177 views
    • 
    • R4Z
    • February 14

48. Manually creating order - products pulled with zero price?

    By Zoltán Vasvári, February 14
    • 0 replies
    • 180 views
    • 
    • Zoltán Vasvári
    • February 14

49. Meta title, description does not show (Prestashop 8.1.2)

    By flencas, January 11
    • 3 replies
    • 482 views
    • 
    • Grlx
    • February 13

50. Bug Products with variations

    By Grlx, February 13
    • 0 replies
    • 177 views
    • 
    • Grlx
    • February 13

51. [BUG] Categories import - additional description missing field - presta 8.1.3

    By Grlx, February 13
    • 0 replies
    • 165 views
    • 
    • Grlx
    • February 13

52. Bug - supplier form does not exist when trying to save?

    By Zoltán Vasvári, February 12
    • 0 replies
    • 213 views
    • 
    • Zoltán Vasvári
    • February 12

53. Bug - Invalid $ number parameter: "" cannot be interpreted as a number in Prestashop 8

    By Zoltán Vasvári, February 12
    • 0 replies
    • 210 views
    • 
    • Zoltán Vasvári
    • February 12

54. A problem with the ps_facetedsearch module and a slowdown of the page and the server - many requests to the server and a subsequent big slowdown

    By Maxflor, February 12
    • 0 replies
    • 200 views
    • 
    • Maxflor
    • February 12

55. backend login 500 error at cloudways

    By ifs-net, January 26
    • 12 replies
    • 554 views
    • 
    • Nickz
    • February 9

56. Not working shopping cart after Upgrade 1.7.8.0 1 2

    By MuniGod, October 8, 2021
    • 111 replies
    • 38,597 views
    • 
    • vmthang
    • February 7

57. Class Customization not found (error)

    By GDPT, February 2
    • 1 reply
    • 225 views
    • 
    • GDPT
    • February 7

58. bug Products are not displayed in the back office in the catalog -> products

    By Anton_L, February 7   

    • back office
    • product
    • 0 replies
    • 285 views
    • 
    • Anton_L
    • February 7

59. symfony/symfony/src/Symfony/Component/Translation/Translator.php:512

    By ifs-net, February 5
    • 0 replies
    • 301 views
    • 
    • ifs-net
    • February 5

60. (!) Searching for products on Create order page

    By Tinox, January 28, 2021
    • 13 replies
    • 3,367 views
    • 
    • tank
    • February 2

61. Payment Module Not Displayed

    By mohd_adli, February 1
    • 0 replies
    • 256 views
    • 
    • mohd_adli
    • February 1

62. critical error after prestashop update - "You have requested a non-existent service "prestashop.adapter.multistore_feature"."

    By eSportBG, March 8, 2023
    • 2 replies
    • 1,723 views
    • 
    • dloghis
    • February 1

63. Problème activation url simplifiée SOUS SERVEUR WINDOWS

    By mohamed.chaieb, January 31
    • 0 replies
    • 256 views
    • 
    • mohamed.chaieb
    • January 31

64. Add products to the cart via API from an external script

    By D972, January 31
    • 0 replies
    • 251 views
    • 
    • D972
    • January 31

65. Duplicated Invoices For The Same Order

    By FPA, February 18, 2016
    • 5 replies
    • 980 views
    • 
    • VBLED
    • January 29

66. PHP Fatal error

    By AKH, January 27
    • 0 replies
    • 302 views
    • 
    • AKH
    • January 27

67. Solved - Product cannot be edited (after migration) due to ($reference) must be of type string, null given, called in (8.1)

    By Zoltán Vasvári, January 24   

    • solved
    • 5 replies
    • 529 views
    • 
    • PrestaServicePro
    • January 27

68. Product creation - URL deletes accent character instead of replacing it

    By kokosmin, January 26
    • 0 replies
    • 177 views
    • 
    • kokosmin
    • January 26

69. SOLVED Error 500 for BO, front end seems to be working

    By vampira, January 25
    • 2 replies
    • 342 views
    • 
    • vampira
    • January 25

70. Can't update the quantity of a product after migrating from 1.7.8.10 to 8.1.3

    By snowstone, January 24
    • 0 replies
    • 322 views
    • 
    • snowstone
    • January 24

71. Error 500 PHP Fatal error: Uncaught Error: Call to a member function setTemplate() on null in /config/smartyfront.config.inc.php:97

    By make69, July 6, 2023
    • 2 replies
    • 2,491 views
    • 
    • koblote
    • January 22

72. Urgent !! Bug in product personalization fields

    By PixGeek, January 22
    • 0 replies
    • 187 views
    • 
    • PixGeek
    • January 22

73. Compatibility Issue between PrestaShop v8.1.1, PS_ACCOUNTS Module v6.3.2, and PHP 8.0+

    By Hexawebit, January 19
    • 0 replies
    • 487 views
    • 
    • Hexawebit
    • January 19

74. Remote Asset not working

    By CarlosPopo, January 18
    • 0 replies
    • 174 views
    • 
    • CarlosPopo
    • January 18

75. Problem with faceted search

    By clubreseau, January 16
    • 6 replies
    • 372 views
    • 
    • Nickz
    • January 17

76. Cannot access the back office => bug when validating the login form

    By zebrenoir, January 16
    • 0 replies
    • 306 views
    • 
    • zebrenoir
    • January 16

77. Window outside no scroll function.

    By SliderFlash, January 12
    • 0 replies
    • 219 views
    • 
    • SliderFlash
    • January 12

78. error 16.1.22 difficult to add products, prestashop hangs

    By arturmam, January 11
    • 13 replies
    • 434 views
    • 
    • arturmam
    • January 12

79. Rows not removed from ps_stock_available upon combination removal. Wrong stock quantity

    By Shorty, September 2, 2023
    • 4 replies
    • 482 views
    • 
    • FabriceFrance
    • January 11

80. PS 8.0.1 Webservice generates wrong xml content for customers schema=blank

    By ivailoi1974, January 11
    • 0 replies
    • 202 views
    • 
    • ivailoi1974
    • January 11

81. Free shipping with cart rule show a percentage to 0.00%

    By génération cbd, January 10
    • 0 replies
    • 187 views
    • 
    • génération cbd
    • January 10

82. PB Context->emplyoee->id Warning: Attempt to read property "id" in prestashop 8.1

    By lyounsiweb, November 26, 2023
    • 2 replies
    • 919 views
    • 
    • AddWeb Solution
    • January 9

83. version 8.1.3 translations are not saved

    By andros1983, January 8
    • 1 reply
    • 301 views
    • 
    • mati7716
    • January 8

84. Invalid Supplier id: 0 error

    By skinnybloke, January 3
    • 1 reply
    • 464 views
    • 
    • skinnybloke
    • January 6

85. Session error

    By Mjims, January 5
    • 4 replies
    • 996 views
    • 
    • PrestaServicePro
    • January 5

86. Store's search engine doesn't work

    By Kst, November 20, 2023
    • 1 reply
    • 491 views
    • 
    • AddWeb Solution
    • January 4

87. Error: Maximum execution time of 30 seconds exceeded

    By Mrbhamz, January 3
    • 2 replies
    • 465 views
    • 
    • Zohaib-fk
    • January 4

88. Back-office not working anymore

    By Dune, January 3
    • 2 replies
    • 250 views
    • 
    • Dune
    • January 3

89. can't access products in backoffice

    By CrispinG, November 16, 2023
    • 1 reply
    • 460 views
    • 
    • AddWeb Solution
    • January 1

90. Prestashop 8.1 Admin Attempted to load class "DocBlockFactory" from namespace "phpDocumentor\Reflection". Did you forget a "use" statement for another namespace?

    By Roks, September 19, 2023
    • 1 reply
    • 943 views
    • 
    • tashkas
    • December 29, 2023

91. Smarty compile error ps_shoppingcart.php v3.0.0

    By WisQQ, December 28, 2023
    • 0 replies
    • 342 views
    • 
    • WisQQ
    • December 28, 2023

92. Issues with mod_rewrite and Image Display in PrestaShop on CentOS 7

    By Samuel_F, December 28, 2023
    • 0 replies
    • 306 views
    • 
    • Samuel_F
    • December 28, 2023

93. Products rearrange feature does not work if you want different orders for multishop.

    By amitawat58, December 28, 2023
    • 0 replies
    • 280 views
    • 
    • amitawat58
    • December 28, 2023

94. Categories not working in Paid Theme

    By HSE, December 17, 2023
    • 5 replies
    • 358 views
    • 
    • joseantgv
    • December 22, 2023

95. Display in frontend, no way to be found on back-office

    By vigoxena, December 20, 2023
    • 0 replies
    • 270 views
    • 
    • vigoxena
    • December 20, 2023

96. Import -> Load a data matching configuration not working

    By PetFine, December 19, 2023   

    • import
    • load
    • (and 1 more)

      Tagged with:

      • import
      • load
      • 8.1
    • 2 replies
    • 363 views
    • 
    • PetFine
    • December 20, 2023

97. Module Upload keeps failing - Hosted environment

    By Greatness, December 1, 2023
    • 4 replies
    • 416 views
    • 
    • JBW
    • December 18, 2023

98. Product Pack - issue with stock "decrement only the products of the pack"

    By Gaxel58, April 29, 2022   

    • product
    • pack
    • (and 2 more)

      Tagged with:

      • product
      • pack
      • bug
      • stock
    • 2 replies
    • 1,085 views
    • 
    • ps_developer
    • December 17, 2023

99. Bug de seguridad en formulario datos-personales a través del parámetro POST

    By marloru, December 14, 2023
    • 0 replies
    • 255 views
    • 
    • marloru
    • December 14, 2023

100. Invisible product image on BO product page on Prestashop 8.1

     By ad-pro.fr, November 14, 2023
     • 8 replies
     • 857 views
     • 
     • plutten22
     • December 14, 2023