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Bug reports

Discuss the possibility of a bug before posting it on http://forge.prestashop.com/ .

3,162 topics in this forum

  1. Error 500: "This value should not be blank", when try to save combinations.

    By Aircod,
    • 3 replies
    • 3,052 views

  2. PS 8.1.7: catalog price rules disappear randomly

    By monak1983,
    • 4 replies
    • 1,441 views

  3. php warning on product page. prestashop 8.2 php 8.1

    By vincent,
    • 4 replies
    • 2,091 views

  4. Smarty cache causing file access loop and crash

    By Les Vikings,   
    • 6 replies
    • 1,335 views

  5. Wrong product prices in order details when using multiple currencies (PrestaShop 1.7.6.x) [solution]

    By matik4,
    • 0 replies
    • 282 views

  6. PrestaShop 9.0.0 Checkout and Hummingbird theme have a Problem

    By absorberFAN,
    • 3 replies
    • 427 views

  7. prestahop 9: error while installing module Marketplace Builder – Multi Vendor – Multi Vendedor

    By twins20,
    • 0 replies
    • 230 views

  8. prestahop 9: error while installing module Marketplace Builder – Multi Vendor – Multi Vendedor

    By twins20,
    • 0 replies
    • 207 views

  9. Thumbnails Regeneration Bug (bad error handling)

    By Rycka,
    • 1 reply
    • 352 views

  10. Critical Bug: Automatic Product Duplication with the Same ID in Prestashop 9

    By giuse,
    • 1 reply
    • 263 views

  11. regenerateEntireNTree doesn't do anything

    By twothirds,
    • 3 replies
    • 2,888 views

  12. Product - visible only in default category (9.0.0)

    By silhano,
    • 0 replies
    • 332 views

  13. Error 500 on home (root directory)

    By MIHSG,
    • 1 reply
    • 492 views

  14. Issue with minimum quantity

    By SolucionesWeb,
    • 7 replies
    • 5,727 views

  15. Adding a group automatically activates that group for all carriers.

    By zunxunz,   
    • 3 replies
    • 889 views

  16. Missing GDPR checkbox and text in Product comments module

    By aledigit,
    • 3 replies
    • 2,723 views

  17. When Memcached is enabled, but the memcached service is down, Prestashop dies.

    By zunxunz,
    • 2 replies
    • 665 views

  18. [HELP] "Unable to Update Settings" When Saving Product – 403 Forbidden & JSON Error

    By Antonio - EWS,
    • 8 replies
    • 767 views

  19. Performance Issues - 504 / slow query on **connections**

    By Jeff A,
    • 3 replies
    • 573 views

  20. Unnecessary extra field for availability in faceted search

    By OzzyM,   
    • 19 replies
    • 6,826 views

  21. missing closing </form> tag in src/PrestaShopBundle/Resources/views/Admin/Sell/Catalog/Categories/Blocks/delete_categories_modal.html.twig

    By philoupin,
    • 1 reply
    • 446 views

  22. Material icons not showing after upgrade to 1.7.8.0

    By carlfriedrich,
    • 10 replies
    • 2,824 views

  23. Malformed UTF-8 characters, possibly incorrectly encoded NotEncodableValueException

    By jasghost,
    • 2 replies
    • 584 views

  24. [SOLVED] Combined discounts don't work

    By Adrian P. Vales,
    • 4 replies
    • 584 views

  25. Prestashop 9 - Nginx - Linux fresh Server

    By bad_pussycat,
    • 17 replies
    • 2,821 views

  26. Problem with the discount module

    By kportal,
    • 0 replies
    • 385 views

  27. New shop, unstable, slowly.. high use of CPU mostly from mariadbd

    By alcor,
    • 10 replies
    • 1,498 views

  28. Prestashop Upgrade 1.7 to 8.X - api_private_key

    By mati7716,   
    • 3 replies
    • 3,133 views

  29. Utilisation des webservices

    By ACDL Martial,   
    • 0 replies
    • 642 views

  30. Error when Editing a product

    By kongking,
    • 2 replies
    • 805 views

  31. Route error during theme change

    By Darkeduar,   
    • 1 reply
    • 970 views

  32. PrestaShop 8.1 – 404 error for brand URLs due to category alias conflict – even with reordered slugs

    By Familis,   
    • 1 reply
    • 858 views

  33. Problem with Webshipper's module (webshipper.com)

    By Shab Souri,
    • 1 reply
    • 640 views

  34. PrestaShop Metrics and Google Analytics - connection loop

    By Them0s,
    • 8 replies
    • 1,124 views

  35. HELP! FO error after upgrade 1.7.8.8 to 8.2.1

    By spitfire00,
    • 1 reply
    • 623 views

  36. Cart form page 2 adress manditory field not correct PS 1.7.8.11

    By Frevab,
    • 4 replies
    • 891 views

  37. Prestashop 8.2.1 multistore - bug can't editing product - The system will export csv instead open editing page

    By [email protected],
    • 7 replies
    • 1,059 views

  38. Why product URL and Image change to one of the Related Product when I select another variation?

    By Najam Sajid,   
    • 7 replies
    • 1,955 views

  39. PS 8.2 Error in module Products as Fake Combinations

    By Amadek,
    • 1 reply
    • 1,182 views

  40. Prestashop 1.7.8 image upload area problem

    By Screwy,
    • 2 replies
    • 554 views

  41. SMTP Authorization Problem while sending an e-mail (a bug maybe?) - PS 1.7.8.9

    By markooff,   
    • 6 replies
    • 2,749 views

  42. Recently viewed items module bug with large catalogs [SOLVED]

    By J. Jackson,
    • 9 replies
    • 1,259 views

  43. Strange bug with Mbo -> ApiClient

    By eSportBG,
    • 3 replies
    • 2,328 views

  44. Where is the "Import Translations" in PS 1.7?

    By leonardodestefanis,
    • 16 replies
    • 20,770 views

  45. Rounded price is displayed but unrounded price is used for calculations

    By Jacek Es,   
    • 12 replies
    • 2,629 views

  46. Var directory too big

    By Babilrob,
    • 14 replies
    • 8,388 views

  47. FO > Routing Issue

    By Mac Story,
    • 0 replies
    • 699 views

  48. Negative stock in my multistore Prestashop

    By alvin_avi,   
    • 2 replies
    • 646 views

  49. Fake subscriptions to Prestashop newsletter

    By Massimo333,
    • 2 replies
    • 832 views

  50. Problem in the Statistics section loading indefinitely

    By Cypher-key,
    • 3 replies
    • 1,073 views

  51. Bug with Prestashop attributes - Displays images from another attribute

    By Doriane Mobili andCo,
    • 2 replies
    • 788 views

  52. RESOLU: PS 8.1 - Problème sur d'anciens comptes clients venant de PS 1.6

    By LETB,
    • 2 replies
    • 1,138 views

  53. Discount problem

    By hwit,
    • 5 replies
    • 1,191 views

  54. Multiplying the product's specific price in non-default currencies by the currency exchange rate.

    By Oktawian_IT,
    • 2 replies
    • 1,113 views

  55. Robot creating clients automaticaly v8.2

    By deShopShop,
    • 1 reply
    • 681 views

  56. Prestashop order page redirecting to 404

    By Jack_the,
    • 7 replies
    • 842 views

  57. PS 1.7.5.2 / ecotax & VAT / error in calculation

    By JPCR,
    • 2 replies
    • 2,419 views

  58. Invalid address #12115 - [PrestaShopException] - in classes/Address.php (line 529)

    By annadumi,   
    • 14 replies
    • 4,633 views

  59. PS 8.0.1 Webservice generates wrong xml content for customers schema=blank

    By ivailoi1974,
    • 2 replies
    • 1,256 views

  60. PS 8.2.0, install new theme => "No result was found for query although at least one row was expected" error

    By ionut71,
    • 5 replies
    • 2,051 views

  61. Meta title, description does not show (Prestashop 8.1.2)

    By flencas,
    • 5 replies
    • 2,359 views

  62. Unkown different discount applied on pdp and plp

    By front7,   
    • 0 replies
    • 880 views

  63. ERR_TOO_MANY_REDIRECTS - backoffice presta submenus are in infinite loop

    By egeunilicem,
    • 1 reply
    • 971 views

  64. [solved]Error unable to update settings

    By mostafamoaz,
    • 3 replies
    • 1,524 views

  65. [Closed] Bug on account client after migrate prestashop 1.6 to PS 8.1.4

    By LETB,
    • 8 replies
    • 2,064 views

  66. Loading material icons

    By Romuoib,
    • 2 replies
    • 2,726 views

  67. PS 1.7.6.4 Rounding Item Prices, Despite the Rounding & Decimal Settings Being Correct

    By sunshinehappee,
    • 1 reply
    • 3,227 views

  68. [psxmarketingwithgoogle] - Product deleted still sended through the product stream

    By jmauclair,
    • 3 replies
    • 1,447 views

  69. **SOLVED** Weird SQL query on my product search page

    By retechp,
    • 1 reply
    • 1,069 views

  70. Wrong discount in the chart

    By Danny,
    • 17 replies
    • 2,331 views

  71. Shipping Method and Payment Step Gone Missing After Switching Theme

    By Lazarus,   
    • 1 reply
    • 1,027 views

  72. Specific price crash prestashop 8.2.0

    By FixPol,
    • 3 replies
    • 1,153 views

  73. Quantity and attribute missed match and show incorrectly in Back Office product tab

    By jackieyap79,
    • 7 replies
    • 2,625 views

  74. Unable to load template file:../public/preload.tpl in header.tpl

    By ignacio olivieri,
    • 3 replies
    • 5,277 views

  75. Stripe official module wrong expected webhook url

    By Alex-,
    • 9 replies
    • 4,573 views

  76. Langauge code allow more characters to insert

    By Master-Overlord,
    • 0 replies
    • 633 views

  77. Login to PrestaShop admin panel throw an error:

    By DrissDaif,   
    • 7 replies
    • 3,046 views

  78. Pagination problem on 8.1.4 with productsv2

    By b3liar,
    • 2 replies
    • 1,334 views

  79. impossible to create an order from backoffice : no name in the customer list while customer exists

    By MusikMachineMan,   
    • 11 replies
    • 1,834 views

  80. Prestashop bo error after switching domain name

    By Jack_the,
    • 12 replies
    • 1,095 views

  81. Bug on Update from 1.7.7.7 to any release candidate

    By Maxwell,
    • 2 replies
    • 2,617 views

  82. Serbian flag in language is wrong

    By Master-Overlord,
    • 0 replies
    • 592 views

  83. Back office - New product The image insertion field is not displayed

    By adr484,
    • 0 replies
    • 664 views

  84. Translation page does not open / loading problem

    By garogrrx,
    • 1 reply
    • 691 views

  85. [SOLVED] Prestashop 8.2 back Office mobile issue

    By Kingtonino,   
    • 5 replies
    • 1,671 views

  86. After upgrading to version 8.1.2 my checkout does not even work

    By PushyMr,
    • 0 replies
    • 974 views

  87. Can't search variation by reference in stock management page

    By Khalil Abid,
    • 3 replies
    • 674 views

  88. Product update in "All Shops" overwrites Tax Rules

    By Kermit65,
    • 1 reply
    • 673 views

  89. Wrong characters in description?

    By prestalearn,
    • 1 reply
    • 622 views

  90. Module Menu principal officiel qui se désactive tout seul constamment

    By super-pingouin,
    • 1 reply
    • 691 views

  91. Error with Google Analytics module

    By santinuro,   
    • 1 reply
    • 974 views

  92. PS 8.1.7, Incorrect 'free shipping' carriers/rates

    By FuzzySlug,
    • 3 replies
    • 919 views

  93. Unable to access back office advanced parameters

    By ietax,
    • 3 replies
    • 902 views

  94. Symfony Exception - Admin edit Products error

    By masterwebsite,
    • 9 replies
    • 1,442 views

  95. PrestaShop 1.7.5.1 - Translations not saving / updating

    By finnenhawke,
    • 50 replies
    • 46,756 views

  96. Product added to shopping cart - there is 0 item in your cart

    By Creativeartsupplies,   
    • 8 replies
    • 10,771 views

  97. [SOLVED] Very slow pagination

    By sococa,
    • 36 replies
    • 5,391 views

  98. [SOLVED] Images in front aren't good

    By sococa,
    • 2 replies
    • 746 views

  99. Order validated despite a difference between the amount paid and the cart total

    By Eric Le Bruchec,
    • 2 replies
    • 807 views

  100. PayPal by 202 ecommerce – Additional Box in Chrome

    By eronweb,
    • 2 replies
    • 893 views
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