Mozahab 0 Posted March 17, 2020 I got the below error : HTTP 500 - error - 500 Server Error on 67% Install Addons modules. Share this post Link to post Share on other sites
Presta Patron 1 Posted March 17, 2020 Hi, Please check the permissions of the files /index.php and /install/index.php. it should be 755. You can check it from any FTP software like FileZilla or cPanel. Just locate your file there and click "edit permissions" or "permissions" button (may be through right click). Share this post Link to post Share on other sites
Mozahab 0 Posted March 17, 2020 I Did that I change them from 604 to 755 but still the error Share this post Link to post Share on other sites
Presta Patron 1 Posted March 18, 2020 Hi, please make sure that the install folder also has permission 755. Share this post Link to post Share on other sites
Mozahab 0 Posted March 19, 2020 sorry I did that also but still have the problem Share this post Link to post Share on other sites
zubairksd 0 Posted March 19, 2020 i have same problem Create file parameters Create database tables Create default shop and languages Populate database tables Configure shop information Install modules Install Addons modules An error occurred during installation... You can use the links on the left column to go back to the previous steps, or restart the installation process by clicking here. 1: HTTP 200 - parsererror - Share this post Link to post Share on other sites
Mozahab 0 Posted March 25, 2020 (edited) I Changed the PHP from 7.4 to 7.2 and now the error moved from 67% to 78% Install theme 🤕 Edited March 25, 2020 by Mozahab (see edit history) Share this post Link to post Share on other sites
Nelmes 0 Posted May 6, 2020 Hi Just to confirm, I have the same problem with installing Prestashop 1.7*, Error 500 stalls at "Install Addons modules" , I tried the file permissions above however it did not fix my problem. Since I have investigated and confirm this is related to sites which are using SSL, change both the parameters in the SQL database to 1 PS_SSL_ENABLED PS_SSL_ENABLED_EVERYWHERE Hope this helps Nick Share this post Link to post Share on other sites
Bioeticshop 0 Posted May 7, 2020 i have same problem Share this post Link to post Share on other sites
Bioeticshop 0 Posted May 7, 2020 Hi, The parameters in the SQL database change to 1 ( PS_SSL_ENABLED ; PS_SSL_ENABLED_EVERYWHERE) I did that also but still have the problem Share this post Link to post Share on other sites
Nelmes 0 Posted May 7, 2020 Hi Did you also check the permissions of the files /index.php and /install/index.php and the /install/ directory should be 755? For information my PHP is 7.2 and version Prestashop 1.7.6.5 Nick Share this post Link to post Share on other sites
Bioeticshop 0 Posted May 8, 2020 Nelmes, Yes , the permissions of the files /index.php and /install/index.php and the /install/ directory : 755! I did that also but still have the problem Share this post Link to post Share on other sites
bencassell 0 Posted May 10, 2020 (edited) I had this problem also, tried installing older versions etc after becoming so frustrated. Searched everywhere on the web for 2 days! This worked for me, couldn't find this fix anywhere: In my case I didn't have to change any permissions I changed PHP to 7.0 Rather than uploading the 3 files (prestashop.zip, index.php, Install_PrestaShop.html) to FileZilla, I unpacked the prestashop.zip into a folder and dragged all files over to FileZilla public_html directory. Takes roughly 10 minutes! Tried my website and it finally got past 67%. One thing to note when i tried accessing my back office the link wasn't working, link in address bar was ending with "/admin" after installation, just copy the folder name "adminxxxxxxxxx" generated in FTP and paste in address bar. Seems as if everything's working fine. I'm hosting with 123Reg Linux Essentials. Edited May 10, 2020 by bencassell (see edit history) Share this post Link to post Share on other sites
denko 0 Posted May 14, 2020 PLEASE HELP!!! I have the same ERROR and I don't understand the problem. I follow three days with this problem. Do you have any answer? Thank you !! On 3/17/2020 at 8:12 AM, Mozahab said: Obtuve el siguiente error : HTTP 500 - error - 500 Error del servidor en El 67% instala módulos de complementos. Share this post Link to post Share on other sites
bencassell 0 Posted May 16, 2020 (edited) I found errors with the previous method, wasn't functioning correctly so I deleted everything and started again. After 3 days trying to upload all different ways via FTP FileZilla, I decided to upload directly via my cPanel file manager, once files were uploaded I then used Chrome Incognito to install (Install_PrestaShop.html, index.php, prestashop.zip) Which made it work! No changes to code whatsoever! I think the trick was installing in incognito mode, but like I said uploading files directly to cPanel could have done it. I've tried this twice now and worked fine both times. Using PHP 7.0 Note: Back office link wont work in incognito when installs complete, delete the /install folder and then use normal chrome to access your domain.com/adminxxxxxxxxx Edited May 16, 2020 by bencassell (see edit history) Share this post Link to post Share on other sites
bencassell 0 Posted May 17, 2020 Okay so I just uploaded again through my cPanel without installing through incognito mode and it worked a charm. Turns out FileZilla FTP was the root of the problem for me. Share this post Link to post Share on other sites
bencassell 0 Posted May 18, 2020 (edited) On 5/14/2020 at 10:31 PM, denko said: PLEASE HELP!!! I have the same ERROR and I don't understand the problem. I follow three days with this problem. Do you have any answer? Thank you !! Did you get it working? I've also just used Dreamweaver to upload and it uploaded and installed fine, FileZilla was the problem for me Edited May 18, 2020 by bencassell (see edit history) Share this post Link to post Share on other sites
Danielrpsr1 0 Posted May 22, 2020 I didn't have to make any changes, just install it in incognito mode. Share this post Link to post Share on other sites
zubairksd 0 Posted May 26, 2020 same problem(error 67%). i have tried many times. so please help me for a solution. Share this post Link to post Share on other sites
Aelanna 1 Posted June 10, 2020 I wish I could get that far! I've been trying for weeks to install this and pulling my hair out. Mine crashes at 12% with the 500 error and I have no idea how to fix it. I have checked and redefined all permissions, installed all needed modules and everything. Connection to database checks fine. I'm running on Windows 2008 server R2 with IIS7. Share this post Link to post Share on other sites
JWW 1 Posted August 22, 2020 I managed to solve this and get a complete install by attempting the install on a clean Google Chrome (no extensions). I was trying with Firefox with a bunch of extensions (didn't try without them), so I'm not sure if the extensions played any role. Don't know why, but it worked. I had tried installing with PHP 7.1 at first, then 7.3 and both had the same error. In the end the install succeeded for me with PHP 7.3 and using Google Chrome. Hope that helps somebody. Share this post Link to post Share on other sites
tapanda.gr 231 Posted September 5, 2020 Failed PrestaShop version: 1.7.6.7 PHP version: 7.2+ Succeeded PrestaShop version: 1.7.6.7 PHP version: 7.1.32 using MacOS and MAMP Share this post Link to post Share on other sites