Admin reqires Login repeatedly

[regishvm]

Hi All,

 

Good day, I am having problem with Prestashop after installation. I successfully installed prestashop and able to go to both store and admin panel.

 

The problem I am having is The Admin panel is repeatedly request me for login information even I logged in. After loged in to the admin panel whenever I click any link ion the admin panel the page redirects me to the login page. 

 

I can able to login to the admin panel. after that to access any option in admin panel it requires me a login

 

I installed Prestashop in Godaddy Windows hosting with PHP 5 enabled.

 

Can anyone having the similar issue. Please help me to fix this

 

Thanks

 

Regish

[Jiten rash (away)]

that happened to be once> clear browser cache and and close browser login via internet explorer and try with your default browser..

I hope Internet explorer is not ur default browser

[regishvm]

Hi Jiten,

 

Thanks for the reply . Earlier i installed Prestashop in a Sub folder . Now i deleted everything and trying to upload to the root. Let me check if it works in root folder

 

Regish

[vekia]

it definitely looks like problem with cache, maybe your browser settings blocking cookies?

[musicmaster]

This sometimes happens just as a redirect. Some error happens and you are redirected to the login page. However, you are still logged in. 

 

To see the difference look at the "wrong password" message above the login fields. Give once a faulty password in to see how it looks. Give than the correct password and look if it looks the same. If it doesn't appear you are logged in.

 

If you are logged in you can try other urls. You can also switch error detection on to see if there is some error that causes the redirect. 

[regishvm]

Hi I tried all the above still cant find the solution. My actual issue is related to the following discussion.
 

http://forge.prestashop.com/browse/PSCFI-532?page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#issue-tabs

 

The above issues is for version 1.4 but currently I am using version 1.5. After trying all the solution still having the problem.

 

Every time after i login the token in the url is changed to a new one 

 

STEPS

 

Login

After login URL :  http://www.xxxx.com/backoffice/index.php?controller=AdminHome&token=bd4a99a18d6f505599fd9db6e84ba4b5

Click on Catalog->Products 

Back to login screen with the following URL : http://www.xxxx.com/backoffice/index.php?controller=AdminLogin&token=248d4912b312eaa7456b5d8181af1731&redirect=AdminProducts

 

 

Is it something I need to check with my hosting company. I am using Godaddy windows server.

 

Can any one please help me on the issue

 

Thanks

 

Regish

Edited October 2, 2013 by regishvm (see edit history)

[musicmaster]

I had it too but I am forgotten how I solved it. So it seems very unlikely to me that it is GoDaddy's fault.

 

You should start by checking your settings file. I think I had the base directory wrong there.

 

If that doesn't work you should enable error detection. But for PHP and Javascript.

[regishvm]

Hi All 

 

I solved the issue from the following post http://www.prestashop.com/forums/topic/213049-solution-for-admin-login-problem/   

 

Actually for versions greater thatn 1.5 the line needs to be commented in Employee class in classes folder.

 

Thnks

 

Regish