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[SOLVED] Import CSV Images 1.5.5

go2pub
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go2pub Newbie

go2pub

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Hi

Just wondering whats the easiest way to downgrade to 1.5.4.1 from 1.5.5, I installed a fresh 1.5.5 on a domain but I've discovered the csv import's not working so need to switch to 1.5.4.1 which is working. I've already set up all the categories and configured everything so I'm not to keen to start everything over.

 

Any ideas on how to downgrade without loosing everything would be greatly appreciated.

 

Thanks

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benjamin utterback Newbie

benjamin utterback

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Hi

Just wondering whats the easiest way to downgrade to 1.5.4.1 from 1.5.5, I installed a fresh 1.5.5 on a domain but I've discovered the csv import's not working so need to switch to 1.5.4.1 which is working. I've already set up all the categories and configured everything so I'm not to keen to start everything over.

 

Any ideas on how to downgrade without loosing everything would be greatly appreciated.

 

Thanks

 

 

Hi go2pub, what was the issue with csv import in 1.5.5 that worked in 1.5.4.1? Some more information would be great so we can fix it ASAP for you. 

 

Thank you!

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go2pub Newbie

go2pub

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Hi Benjamin

I can't get images to import with the csv, i've tried everything I can think of and could find in the forums but it just doesn't work. I have another shop on 1.5.4.1 on the same server and the images import fine on it.

My images are located on another server and I need to use the full url to the image in the csv, but everything I've tried has failed so far.

 

Thanks

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benjamin utterback Newbie

benjamin utterback

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Thought that would be the case, just spent days setting up a shop for nothing then I guess.

 

Hi go2pub, could you replace the contents of /classes/tools.php with the contents of the file link on github.

 

Make sure to have a backup..

 

This is for 1.5.5 image upload via CSV. This should solve the problem.

 

https://github.com/PrestaShop/PrestaShop/blob/development/classes/Tools.php

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editorstefan Newbie

editorstefan

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Are you using full URL's in your CSV import? What errors are you getting? I really want to help find and fix the problem but I need some more information.

 

Can you tell me your update history? Did you start with 1.5.4.1?

You can see my issue and error here: http://www.prestashop.com/forums/topic/275116-error-copying-image-importing-products/

Yes i'm using full url.

This was a fresh new installed Prestashop so have only had 1.5.5 on that server.

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go2pub Newbie

go2pub

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Hi Benjamin
Many thanks for your help trying to fix this problem.
I've also tried the updated tools.php but it still won't work.
The following is the error I get when i try, where website.com is replaced by the actual site the images come from. I've checked the address in a browser and the image shows fine.

 

Error copying image: http://website.com/media/catalog/product/f/i/file_1234_34.jpg

 

My site uses php version 5.2.17 just wondering if that would have anything to do with it, maybe it's an error relating to php 3.0 which might explain why it seems to work for some and not others?
I'm on a fresh install on 1.5.5

Edited by go2pub (see edit history)
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editorstefan Newbie

editorstefan

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Hi Benjamin

Many thanks for your help trying to fix this problem.

I've also tried the updated tools.php but it still won't work.

The following is the error I get when i try, where website.com is replaced by the actual site the images come from. I've checked the address in a browser and the image shows fine.

 

Error copying image: http://website.com/media/catalog/product/f/i/file_1234_34.jpg

 

My site uses php version 5.2.17 just wondering if that would have anything to do with it, maybe it's an error relating to php 3.0 which might explain why it seems to work for some and not others?

I'm on a fresh install on 1.5.5

Here is solution!

http://www.prestashop.com/forums/topic/275116-solved-error-copying-image-importing-products/

Enjoy! :)

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  • 2 weeks later...
benjamin utterback Newbie

benjamin utterback

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Can somebody please confirm if this fix here https://github.com/PrestaShop/PrestaShop/blob/development/classes/Tools.php works and solves this problem. We are releasing a new version soon and I would like some community confirmation. 

 

Thank you so much!

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  • 4 weeks later...
J-works.cz Newbie

J-works.cz

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Hello,

  I need few advices. I was trying to import new products via CSV with images. It was not successfull by any way, that I was trying. Products was added to database, but the main problem is with image import. 

 

  I filled the CSV right according to the products_import.csv file By Prestashop. Images was not added, neither copied to my Prestashop server.

 

  I was trying it on:

1) localhost - images from My computer

2) localhost - images from internet (http://www.mydomain.com/temp/img1.jpg)

3) Live server on the internet - images from My computer

4) Live server on the internet - images from internet (http://www.mydomain.com/temp/img1.jpg - the live server)

5) Live server on the internet - images from internet (http://www.myANOTHERdomain.com/temp/img1.jpg - my another  live server)

 

  Everything was unsuccessfull. Would you be so kind and tell me what to do. I mean:

1) How should look like the CSV import file for importing product with images

1a) import to localhost Prestashop - images on localhost

1b) import to localhost Prestashop - images on my website (internet)

1c) import to live server Prestashop - images on localhost

1d) import to live server Prestashop - images on my website (internet)

2) What are the necessary setting (php server, apache, etc.) to do import CSV with image - I think, there can be problem also - that I have / do not have the right setting of my server (localhost and live server)

 

  Maybe You could add some CSV import file which is 100% working. Thank you very much. 

 

P.S. I was trying it on version 1.3.x and now I am trying it on version 1.5.6.0 and both versions are not capable to do it properly. 

 

 

Thanky you

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benjamin utterback Newbie

benjamin utterback

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This is marked as SOLVED, but I used the latest version of tools.php and it did not work. Am I missing something?

 

Hi TJ Mare, have you seen the solution and example CSV files in this thread, http://www.prestashop.com/forums/topic/285936-how-to-import-products-with-images/?do=findComment&comment=1441347

 

The .txt needs to be changed to .csv once you download the file uploaded by tomas.hauser in that forum thread.

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TJMare Newbie

TJMare

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Hi TJ Mare, have you seen the solution and example CSV files in this thread, http://www.prestashop.com/forums/topic/285936-how-to-import-products-with-images/?do=findComment&comment=1441347

 

The .txt needs to be changed to .csv once you download the file uploaded by tomas.hauser in that forum thread.

I am able to upload the csv file. I keep getting a Server error. Checked the logs, I keep seeing this:

" [Mon Nov 04 17:00:31 2013] [notice] cannot use a full URL in a 401 ErrorDocument directive --- ignoring! "

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sgazeri Newbie

sgazeri

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Hello,

 

I upload the files as csv and the products are added, but not the images.  I use the full directory name to refer to the image URL, but they are still not showing.  I've been looking for a solution to this for days now... would really appreciate solutions anyone may have.

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TJMare Newbie

TJMare

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Hello,

 

I upload the files as csv and the products are added, but not the images.  I use the full directory name to refer to the image URL, but they are still not showing.  I've been looking for a solution to this for days now... would really appreciate solutions anyone may have.

Hi sgazeri, 

I was able to finally figure out what the issue was in my case, the server kept timing out.  I had to lower the number of products I was importing. So I did 50 at a time and it worked.  I'm not sure if this will help you. Check the URL to your images.

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sgazeri Newbie

sgazeri

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Hello, thank you for your quick response.   I'm actually only loading in one product at a time for testing purposes and that is not working either.  Just to recap, I can load the product via the CSV file, but not the image.  I use the full URL http://www.website.com/images/...jpg.  I have also attempted to load the CSV file by referencing to an image of an existing product (where I know that the image is publicly accessible, also with no luck).  

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TJMare Newbie

TJMare

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Hello, thank you for your quick response.   I'm actually only loading in one product at a time for testing purposes and that is not working either.  Just to recap, I can load the product via the CSV file, but not the image.  I use the full URL http://www.website.com/images/...jpg.  I have also attempted to load the CSV file by referencing to an image of an existing product (where I know that the image is publicly accessible, also with no luck).  

  I was having the same issue until I used the newer version of tools.php - did you get that file?

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sgazeri Newbie

sgazeri

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  I was having the same issue until I used the newer version of tools.php - did you get that file?

 

TJMare, I really hope this is the solution! :rolleyes:  I have not updated to a newer version of tools.php.  Is the newest one not part of the 1.5.6 downloadable package?  What changes do I need to make to it?  (I was not on an earlier version of Prestashop before, so my original installation was with version 1.5.6.)

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TJMare Newbie

TJMare

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TJMare, I really hope this is the solution! :rolleyes:  I have not updated to a newer version of tools.php.  Is the newest one not part of the 1.5.6 downloadable package?  What changes do I need to make to it?  (I was not on an earlier version of Prestashop before, so my original installation was with version 1.5.6.)

Sorry I don't know if it's part of 1.5.6 - you can easily see if it is by comparing the # of lines of code in the file (I would think) - I always make a back-up of any current file I am replacing. I'm not an expert so this is just a suggestion.

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