[SOLVED] Error copying image - importing products

[editorstefan]

I get error as you see below when i try to import products with image. Please help me solve this ASAP!

 

• Error copying image: http://www.mywebsite.com/img/p/import/I5-5658-1.jpg
• Error copying image: http://www.mywebsite.com/img/p/import/I5-5660-1.jpg

 

I have Prestashop 1.5.5

I write image url as http://www.mywebsite.com/img/p/import/I5-5658-1.jpg in the .csv file.

All images are uploaded to the "import" folder via FTP.

Folder import and p both have permission 777.

I import about 60 products with only 1 image per products.

 

Please is there anything i can do to import the products with images?

 

SOLUTION:

Open - Classes/Tools.php

 

Change line number 1408

 

From:

"return @copy($source, $destination, $stream_context);"

 

to:

"return @copy($source, $destination);"

 

It should work, it is a small bug in prestashop 1.5.5

 

Regards

Vivek Sakhilati

 

Edited September 19, 2013 by vekia (see edit history)

[Dh42]

Ask your host if you are running DSO php interpreter. Also, ask if mod security is enable, if they are ask them to disable both. 

[editorstefan]

Ask your host if you are running DSO php interpreter. Also, ask if mod security is enable, if they are ask them to disable both. 

 

Ok, i will call them in the morning. But can you explain what DSO php interpreter and mod security is? It's a swedish host so i need to know how to explain to them Thank you!

[Dh42]

DSO is a php interpreter, it sometimes causes permissions problems with Prestashop. Mod security is an apache module that causes issues saving to directories and opening files. It can only use relative urls and not the full path, so that is why it has problems.

[editorstefan]

DSO is a php interpreter, it sometimes causes permissions problems with Prestashop. Mod security is an apache module that causes issues saving to directories and opening files. It can only use relative urls and not the full path, so that is why it has problems.

 

I have talked to them now and they turned MOD security off but they couldnt find ane DSO but they thought that may be beacuse it doesnt even exist on my server.

I have tried to import but it still doesnt work.. i get same error - PLEASE HELP!

[editorstefan]

Please can anyone help with this ASAP!?

[editorstefan]

I have tested to import the procuts in localhost in Prestashop version 1.5.4 and it worked perfect!

 

So that means Prestashop 1.5.5 does not work with csv import for products!!

 

Please can someone help me and all the other people who upgraded to fix this?!

[benjamin utterback]

Hi, I think this is a server issue. I wonder if you tried to import products on localhost with 1.5.5 if it would work.

 

This test would tell us if the problem is with a server config, or with the actual 1.5.5 package. 

[editorstefan]

There is also another guy who tried with 1.5.5 and didnt work.

How can i test on a 1.5.4 online server? I dont have any so how can i "downgrade"?

[benjamin utterback]

Just use your local host and install 1.5.5 then import your csv. Test it and see if it works and update us please. Thank you!

[editorstefan]

Just use your local host and install 1.5.5 then import your csv. Test it and see if it works and update us please. Thank you!

 

Ok i have done it and it's working :/ :/ 

In localhost i imported with EXACTLY same csv so the image url was from my actuall live server. http://www.mywebsite.com/img/p/import/I5-5658-1.jpg

 

Another guy has sam problem and hes 1.5.4 works good on same server but 1.5.5 don't. 

Maybe 1.5.5 doesn't work on live servers for some reason or any idea why?

[MToscan]

Same problem here.

I have just tested 5 records

 

• Error copying image: http://www.tentacula.../upload/951.jpg
  
• Error copying image: http://www.tentacula.../upload/952.jpg
  
• Error copying image: http://www.tentacula.../upload/953.jpg
  
• Error copying image: http://www.tentacula.../upload/954.jpg
  
• Error copying image: http://www.tentacula.../upload/955.jpg
  

 

Seems like a common issue.

[vekia]

i think that solution is here: http://www.prestashop.com/forums/topic/274479-error-copying-image/

[editorstefan]

i think that solution is here: http://www.prestashop.com/forums/topic/274479-error-copying-image/

Thank you! that fixed my problem, please mark thread as [sOLVED]!

[vekia]

glad to hear that it works

im going to mark topic as [solved] exactly as you suggested

[J-works.cz]

I have tested to import the procuts in localhost in Prestashop version 1.5.4 and it worked perfect!

 

So that means Prestashop 1.5.5 does not work with csv import for products!!

 

Please can someone help me and all the other people who upgraded to fix this?!

 

Hello,

  I also have some problem with CSV import - images are not imported (localhost and live server). Please, would you be so kind and send me a CSV sample file, that is 100% working? I will try it on my localhost and then on my live server.

 

 

Thank you very much

[J-works.cz]

Please see link below - there is TXT file that is working on my site - images are uploaded. Just change the extension of file to CSV and try it.

 

http://www.prestashop.com/forums/topic/285936-how-to-import-products-with-images/?do=findComment&comment=1441347

[agilewebsolutions]

Maybe you remembered the quotes, I did not. 

But after adding  "quotes" it works. in newer versions.

 

[Per617]

I have the same problem, error copying image.

Im using my Prestashop version 1.6.1.24

Ande solution for my problem?

[zigu007]

In my case, it was a problem with SSL certificate verification. Tools::file_get_contents() method is wrong constructed.

For the time of importing, I changed the code like this:

# /classes/Tools.php

    public static function copy($source, $destination, $stream_context = null)
    {
        if (null === $stream_context && !preg_match('/^https?:\/\//', $source)) {
            return @copy($source, $destination);
        }

        // OLD: return @file_put_contents($destination, Tools::file_get_contents($source, false, $stream_context));
        // NEW:
        return @file_put_contents($destination, file_get_contents($source, false, stream_context_create(array(
            'ssl' => array(
                'verify_peer' => false,
                'verify_peer_name' => false,
            ),
        ))));
    }

Hope this helps someone 🙂

[EngineS]

On 7/12/2022 at 10:52 AM, zigu007 said:

In my case, it was a problem with SSL certificate verification. Tools::file_get_contents() method is wrong constructed.

For the time of importing, I changed the code like this:

# /classes/Tools.php

    public static function copy($source, $destination, $stream_context = null)
    {
        if (null === $stream_context && !preg_match('/^https?:\/\//', $source)) {
            return @copy($source, $destination);
        }

        // OLD: return @file_put_contents($destination, Tools::file_get_contents($source, false, $stream_context));
        // NEW:
        return @file_put_contents($destination, file_get_contents($source, false, stream_context_create(array(
            'ssl' => array(
                'verify_peer' => false,
                'verify_peer_name' => false,
            ),
        ))));
    }

Hope this helps someone 🙂

Thanks to this i solved it. I'm on version 1.7.6.5

[DJPhill]

On 7/12/2022 at 9:52 AM, zigu007 said:

In my case, it was a problem with SSL certificate verification. Tools::file_get_contents() method is wrong constructed.

For the time of importing, I changed the code like this:

# /classes/Tools.php

    public static function copy($source, $destination, $stream_context = null)
    {
        if (null === $stream_context && !preg_match('/^https?:\/\//', $source)) {
            return @copy($source, $destination);
        }

        // OLD: return @file_put_contents($destination, Tools::file_get_contents($source, false, $stream_context));
        // NEW:
        return @file_put_contents($destination, file_get_contents($source, false, stream_context_create(array(
            'ssl' => array(
                'verify_peer' => false,
                'verify_peer_name' => false,
            ),
        ))));
    }

Hope this helps someone 🙂

YES! Thank you so much. Images being imported again

IS it ok to leave this like this? Or do we need to change it back everytime?

Thanks.