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Paypal error


PauliusJ

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Hello,

a couple days before everything worked, now there's an error..

 

Please try to contact the merchant:
1.<b>PayPal response:</b>
2.->
3.Making new connection to 'api-3t.sandbox.paypal.com/nvp'
4.Connect with CURL method successful
5.<b>Sending this params:</b>
6.**I cleared my info**
7.Send with CURL method failed ! Error: connect() timed out!
8.Connect failed with fsockopen method
 
PayPal module version:  v3.8.2
Prestashop: 1.6.0.11
 
Maybe someone can help me.

post-928431-0-91444600-1426178222_thumb.jpg

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you realize you are using the Paypal sandbox, which is a test system? 

 

If you do realize that, then perhaps the Paypal test system is offline for maintenance?  You might want to reach out to Paypal support about that

 

Yes, I understand. Bu the same problem when trying to connect in the Live Mode.

3. Making new connection to 'api-3t.paypal.com/nvp'

 

Found that this may be related with CURL. I'm waiting to a response from my hosting. 

 

**UPDATED. Everything is OK with my hosting. Looking for problem and maybe someone will help.

Edited by PauliusJ (see edit history)
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Hello,

 

I have the same problem,

..........

Send with CURL method failed! Error: connect () timed out!
Connect failed with fsockopen method

 

It seems that my IP address has been blocked somewhere, but i don't know where.

To solve the problem, I simply clone the server on a new server IP different now paypal payment is OK.

 

Now I want to Blacklist Remove my old IP. Is there a way to know where, it is blocked ?

 

I tried a traceroute on debian, but it does not tell me more.

 

Eric

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Hello,

 

I have the same problem,

..........

Send with CURL method failed! Error: connect () timed out!

Connect failed with fsockopen method

 

It seems that my IP address has been blocked somewhere, but i don't know where.

To solve the problem, I simply clone the server on a new server IP different now paypal payment is OK.

 

Now I want to Blacklist Remove my old IP. Is there a way to know where, it is blocked ?

 

I tried a traceroute on debian, but it does not tell me more.

 

Eric

I really hope that this is really an IP problem. I'm currently trying to look for solution.

Please let me know if you have any other information about this problem.

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  • 1 year later...
  • 2 years later...

Just fixed it for others here is what my host said.... It looks like EasyApache was not allowing the module to work as there was an update available, as odd as that is. I applied the update and I am once again able to see the cURL extension listed on http:// my site /phpinfo.php, previously it was not showing up. This should resolve the issue across all your sites, not just mysite .com, but take a look and let me know if you see an issue still.

 

thanks for the reply tuk66

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BTW i realised cURL was not working as an error in the modules tab of the back office. 

Don't know why i missed it but the error was clear as day. ERROR - PayPal: In order to use your module, please activate cURL (PHP extension)

After that i contacted hosting support and the above comment shows the issue and solution. 

 

Edited by jimmyc (see edit history)
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