Adolfo_OM Posted January 12, 2011 Share Posted January 12, 2011 Hi,I'm trying to install the Prestashop 1.4.0.8 version in my localhost, all is ok, but in the 4th step, after put all the info in the form "next" button doesn't work and no user was created.In this step I can see the frontend but can't access to the backend, I try to update the default user passwd with a SQL UPDATE query in database but it doesn't work seems the user is not created.The little checkbox at the bottom of Step 4 requesting notifications by email is unchecked. I test it with this box checked too but the result is the same.¿have you the same problem? ¿do you know how can I solve it?I use:XAMPP for Windows Version 1.7.3MySql database 5.1.41Thank you in advance. 1 Link to comment Share on other sites More sharing options...
Jiri FAMiNE Cermak Posted January 12, 2011 Share Posted January 12, 2011 Hi, check: http://www.prestashop.com/bug_tracker/view/6942/You can simply delete following code from file classes\LocalizationPack.php:if (Language::getIdByIso($lang[’iso_code’]))continue;on line 233 and installation should continue. Link to comment Share on other sites More sharing options...
shoulders Posted January 15, 2011 Share Posted January 15, 2011 I did not get the line 233 error but install still freezes at the same point, i did try the solution and it did not work.The error i get is the following in my php error log.http://www.prestashop.com/bug_tracker/view/7005/I had a quick look, could it be the xml parser that is not working properely. The language file (../localization) does not seem to be read correctely. Link to comment Share on other sites More sharing options...
Pinkloveshy Posted January 15, 2011 Share Posted January 15, 2011 Exactly the same issue. All goes well until installation semi freezes (fails to progress) at step 4. I can press next and nothing happens. Can also then alter an input and press next, again nothing happens.Has anyone overcome this? Please helpRegardsPinkloveshy Link to comment Share on other sites More sharing options...
Pinkloveshy Posted January 15, 2011 Share Posted January 15, 2011 Even though it never got past stage 4 on install and appeared to freeze I loaded the shop and its working.Need to try the admin now Link to comment Share on other sites More sharing options...
Pinkloveshy Posted January 16, 2011 Share Posted January 16, 2011 Admin was fine and I am able to access all partsRegardsPinkloveshy Link to comment Share on other sites More sharing options...
Adolfo_OM Posted January 20, 2011 Author Share Posted January 20, 2011 Thank you Jiri, with your solution the installation is finish and all is working. Link to comment Share on other sites More sharing options...
hostxxi Posted January 22, 2011 Share Posted January 22, 2011 I have the same issue. Jiri's solution do not work for me.I have this issue in all 1.4.0.x versions, now i test in beta 5In log errorPHP Fatal error: Call to undefined function json_decode() in /var/www/vhosts/xxx/httpdocs/classes/LocalizationPack.php on line 240 Regards Link to comment Share on other sites More sharing options...
rcking Posted January 22, 2011 Share Posted January 22, 2011 Same issue here, even in 1.4.0.9, still not solved. Jiris solution does not work for me as well, just can press "next" but it will not proceed to step 5. Can open admin, but there is no user created, so I can't login. Link to comment Share on other sites More sharing options...
Adolfo_OM Posted January 23, 2011 Author Share Posted January 23, 2011 I installed now the 1.4.0.9 version from stock (is not an update from 1.4.0.8, the installation is new 100% and I create one new database) and works perfect without any change. All steps finish ok, no change is needed for me Link to comment Share on other sites More sharing options...
gijomloy Posted March 16, 2011 Share Posted March 16, 2011 Hmmm. I have the same issue with 1.4.0.15 ... Stuck at step 4. Seems frontoffice is OK but impossible to access back office. Link to comment Share on other sites More sharing options...
rcking Posted March 17, 2011 Share Posted March 17, 2011 actually I found a solution, just uncheck some box before last step, something to do with email I think Link to comment Share on other sites More sharing options...
gijomloy Posted March 17, 2011 Share Posted March 17, 2011 Thanx rcking. I figured out a way too but I am not able to know what solved the issue exactly (changed several parameters, switched from xampp to wamp, used firefox...). That is not very good use in terms of reliability. Link to comment Share on other sites More sharing options...
joserico Posted March 18, 2011 Share Posted March 18, 2011 My sollution is change a language for other, for example Francaise, and later, when I loggin in the shop, change to my correct language . Link to comment Share on other sites More sharing options...
gijomloy Posted March 18, 2011 Share Posted March 18, 2011 I will try later and see if the first "final" release still have the problem. Link to comment Share on other sites More sharing options...
Infos Posted March 18, 2011 Share Posted March 18, 2011 "PrestaShop 1.4.0.15 Installer" does not work - freezes at the last step. Link to comment Share on other sites More sharing options...
zaibot Posted March 18, 2011 Share Posted March 18, 2011 1.4.0.17 also freezes at step 4 during installation.I have set up my own SMTP at sted 3, and "Welcome to your new shop" mail appears in my inbox, but the stores frontend is empty (except the shoplogo).Backend seems to work fine. But frontend is not Link to comment Share on other sites More sharing options...
gijomloy Posted March 18, 2011 Share Posted March 18, 2011 How do we make sure administrators see this? Should we file a bug report? Link to comment Share on other sites More sharing options...
Valery Posted March 19, 2011 Share Posted March 19, 2011 “PrestaShop 1.4.0.17 Installer” does not work – freezes at the last step. Link to comment Share on other sites More sharing options...
vito2 Posted March 19, 2011 Share Posted March 19, 2011 the same with 1.4.0.17 Link to comment Share on other sites More sharing options...
vito2 Posted March 19, 2011 Share Posted March 19, 2011 see there Link to comment Share on other sites More sharing options...
Paladino Posted March 20, 2011 Share Posted March 20, 2011 Si un jour tu traines sur ce forum et que tu rencontres les mêmes difficultés , envoies moi un message on fera l'installation en direct si tu as un compte Gmail ( sur le forum on ne peut pas adresser plus d'un message toutes les 30 secondes ) - A bientôt - Link to comment Share on other sites More sharing options...
joserico Posted March 22, 2011 Share Posted March 22, 2011 In the 4 step select francaise languaje and you can continue now. Link to comment Share on other sites More sharing options...
fmravenec Posted June 1, 2011 Share Posted June 1, 2011 SOLUTION:Before instalation set error_reporting=E_ERROR in your php.ini/prestashop/install/xml/createDB.phpdoesnt close correctly mysql result an PHP add warning into jquery.ajax return value:Warning: Unknown: 1 result set(s) not freed. Use mysql_free_result to free result sets which were requested using mysql_query() in Unknown on line 0And success handler in of function createDB in controller.js file is not called. 1 Link to comment Share on other sites More sharing options...
Riky Posted July 11, 2011 Share Posted July 11, 2011 Hi,I had the same problem when installing version 1.4 AND 1.3. I have installed many prestashops on this server, and all of a sudden i had this error.After trying about every single possibility, i noticed suddenly the installation worked. Apparently the installation din't hang when i used different user info. I changed the first and last names to only the initials, the shop mail adress to a mail-adress not related to the domainname, and used a different password.I don't exactly now wich of these changes did the trick. But i hope this info can help some of you with the same issues. Link to comment Share on other sites More sharing options...
Sajeer Posted June 30, 2012 Share Posted June 30, 2012 SOLUTION: Before instalation set error_reporting=E_ERROR in your php.ini /prestashop/install/xml/createDB.php doesnt close correctly mysql result an PHP add warning into jquery.ajax return value: Warning: Unknown: 1 result set(s) not freed. Use mysql_free_result to free result sets which were requested using mysql_query() in Unknown on line 0 And success handler in of function createDB in controller.js file is not called. How can we do it please? Link to comment Share on other sites More sharing options...
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