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The remote server returned an error: (500) Internal Server Error.


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I'm linking PrestaShop™ to Shipstation to get datas.


For the past few days, everything is fine. Two days ago, i encountered this error.


An error occurred attempting to update orders: The remote server returned an error: (500) Internal Server Error.

Prestashop is working perfectly for me. No errors nothing whatsoever.

Steps taken :-


1. Regenerate the .htaccess file.

2. Place another .htaccess file in website service folder with functions below.


<IfModule mod_rewrite.c>
RewriteEngine on
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization},L]


3. Checked permissions for modules folder and subfolders. Permission set to 755 recursively. .htaccess was set to 666.

4. Regenerate access key and reconfigure shipstation - Connection is fine.

5. Updated certain modules and ensure no errors or missing files.

6. Contacted ShipStation, was told it was the issue with PrestaShop.


Anything else that i miss out? It's getting frustrating.


Thank you for your help in advance.


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Is "The remote server" the server where PrestaShop is running? Is there a detailed error message?


Yes, the remote server is where PrestaShop is running. There's no error in PrestaShops at all.


Check your configuration

Required parameters: OK

Optional parameters: OK


Doesn't seem to have Read/Write issues.

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