Vincent-31 Posted April 15, 2016 Share Posted April 15, 2016 Hi, When i update a product from the back office, i have a blank screen with this error: [Fri Apr 15 11:14:52 2016] [error] [client 81.56.14.245] [host www.melymarmelade.com] (104)Connection reset by peer: FastCGI: comm with server "/homez.667/melymarm/www/admin1/index.php" aborted: read failed, referer: http://www.melymarmelade.com/admin1/index.php?controller=AdminProducts&id_product=24&updateproduct&token=9df698ddc4ead6ecffd4a2d15d667195[Fri Apr 15 11:14:52 2016] [error] [client 81.56.14.245] [host www.melymarmelade.com] FastCGI: incomplete headers (0 bytes) received from server "/homez.667/melymarm/www/admin1/index.php", referer: http://www.melymarmelade.com/admin1/index.php?controller=AdminProducts&id_product=24&updateproduct&token=9df698ddc4ead6ecffd4a2d15d667195[Fri Apr 15 11:14:52 2016] [error] [client 81.56.14.245] [host www.melymarmelade.com] FastCGI: An error happend on Fastcgi processing, fallback to CGI, referer: http://www.melymarmelade.com/admin1/index.php?controller=AdminProducts&id_product=24&updateproduct&token=9df698ddc4ead6ecffd4a2d15d667195[Fri Apr 15 11:14:55 2016] [error] [client 81.56.14.245] [host www.melymarmelade.com] (103)Software caused connection abort: Failed to flush CGI output to client, referer: http://www.melymarmelade.com/admin1/index.php?controller=AdminProducts&id_product=24&updateproduct&token=9df698ddc4ead6ecffd4a2d15d667195 Does anyone know this problem? Regards, Vincent Link to comment Share on other sites More sharing options...
tuk66 Posted April 15, 2016 Share Posted April 15, 2016 It looks like a fatal error when saving the product (most likely) or FastCGI timeout. Link to comment Share on other sites More sharing options...
Vincent-31 Posted April 15, 2016 Author Share Posted April 15, 2016 How can i resolve it? Link to comment Share on other sites More sharing options...
tuk66 Posted April 15, 2016 Share Posted April 15, 2016 Ask your server administrator. Link to comment Share on other sites More sharing options...
Dh42 Posted April 15, 2016 Share Posted April 15, 2016 Look in your FastCGI settings, it is more than likely the busy timeout. I would raise them all personally, since they are set really low by default. Link to comment Share on other sites More sharing options...
Vincent-31 Posted April 18, 2016 Author Share Posted April 18, 2016 Hi, I have raise all these settings, and the problem is still here. It appears only when i save a product from the back office, and since i am on Prestashop 1.6.4 Link to comment Share on other sites More sharing options...
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