domorodecmezilidmi Posted January 16, 2015 Share Posted January 16, 2015 Hello friends, I would like to ask you one - maybe simple - thing. Where can I see IP address from which customer comes or from which IP he has made an order? Thank you much Link to comment Share on other sites More sharing options...
NemoPS Posted January 16, 2015 Share Posted January 16, 2015 It should be in the Sources section, order detail page Link to comment Share on other sites More sharing options...
domorodecmezilidmi Posted January 16, 2015 Author Share Posted January 16, 2015 Hi Nemo1, sorry but I am not able to find it. Even when I search on order detail page in back office, in order, in details of customer. There is not anything like this. Btw I don´t use any analytic modules, this could not be the reason, right? Link to comment Share on other sites More sharing options...
vekia Posted January 16, 2015 Share Posted January 16, 2015 what is your prestashop version? Link to comment Share on other sites More sharing options...
domorodecmezilidmi Posted January 16, 2015 Author Share Posted January 16, 2015 Hi Vekia I use 1.6.0.6 Link to comment Share on other sites More sharing options...
domorodecmezilidmi Posted January 16, 2015 Author Share Posted January 16, 2015 I think that is it because I have uninstall all statistics and don´t use them - right? I will test at home with them. Any recommended where this IP should be connected to?? Link to comment Share on other sites More sharing options...
NemoPS Posted January 17, 2015 Share Posted January 17, 2015 Well it might be, I believe it's bound to some module like data mining for statistics or alike 1 Link to comment Share on other sites More sharing options...
domorodecmezilidmi Posted January 17, 2015 Author Share Posted January 17, 2015 (edited) No, doesn´t work? does anybody has presta shop 1.6.x.x and see IP address please?? Edited January 17, 2015 by domorodecmezilidmi (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted January 19, 2015 Share Posted January 19, 2015 Yes, I meant it was 1.6, bottom of the order detail page. Try inspecting the database, connections and connections_source table. See if they're empty 1 Link to comment Share on other sites More sharing options...
domorodecmezilidmi Posted January 19, 2015 Author Share Posted January 19, 2015 I will try at home - the true is that I have remove all statistics from PS. I tried it with them but no change was seen so I gave up and removed it. I will check also in database. Otherwise I will probably contact one guy for checking it by some cash. Link to comment Share on other sites More sharing options...
domorodecmezilidmi Posted January 20, 2015 Author Share Posted January 20, 2015 Hi Nemo1 this is what I see in connection - see pls screen. Link to comment Share on other sites More sharing options...
domorodecmezilidmi Posted January 20, 2015 Author Share Posted January 20, 2015 Hi mehtab142 I will check that. Honestly I don´t use any google tools at all so this will be brand new thing for me Link to comment Share on other sites More sharing options...
NemoPS Posted January 21, 2015 Share Posted January 21, 2015 SO there are entries, I wonder why you can't see it at the bottom of the order page. For GA: http://nemops.com/setting-google-analytics-prestashop/ 1 Link to comment Share on other sites More sharing options...
domorodecmezilidmi Posted January 21, 2015 Author Share Posted January 21, 2015 Hi Nemo1, thank you much for that. I will check. But doesn´t it make web page slower, right? cause I know that all tools that gather data usually make slower eshops and from this reason it is highly recommended not use them so much :-). (just what I read on web sites) Link to comment Share on other sites More sharing options...
NemoPS Posted January 23, 2015 Share Posted January 23, 2015 No idea which site you read it on but I doubt ga makes your page slower, it's js driven Link to comment Share on other sites More sharing options...
domorodecmezilidmi Posted January 23, 2015 Author Share Posted January 23, 2015 I´ll try to find content to show you Link to comment Share on other sites More sharing options...
omine Posted August 25, 2016 Share Posted August 25, 2016 Same here. PS 1.6.1.6 I ckecked the tables connections and connections_source. The latest registry was done in 2016 February. Seems stopped to log on this table. The order details page do not show the source. Surprised to see there are no native modules for such very basic tool. BTW, we have a third party option: https://www.prestashop.com/forums/topic/303230-free-module-order-ip-address-verification-avoid-fraud-chargebacks-unhappy-customers/ Link to comment Share on other sites More sharing options...
NemoPS Posted August 26, 2016 Share Posted August 26, 2016 Omine, the module should be statsdata, it contains this: ConnectionsSource::logHttpReferer(); Link to comment Share on other sites More sharing options...
omine Posted August 26, 2016 Share Posted August 26, 2016 NemoPS, i have this module instaled and active Data mining for statistics v1.5.0 - by PrestaShop But yesterday i noticed the last log was in 2016 February. I have no idea why not saving the logs. I never turned off this module. My specific problem is about 1 customer making fraudulent orders with stolen credit cards. I need to send some details to local police department. I need more details like IP address, proxy, etc.. But as i said before, the PS native modules are not working.. And, even if was working, the log information is so poor .. not enough.. For example, saving only IP address and HTTP_REFERRER is not enough. The module datastats is not reliable. I'm building myself a new module. Link to comment Share on other sites More sharing options...
ANGELO Vintage Posted February 15, 2017 Share Posted February 15, 2017 THE IP address is used and necessary to open a fraud complain with Credit Card company or gatweay service. There is a way to find out a way to show in the order or in the payment log or in every place is possible to gather that info? I use PS 1.6.1.11 ty Link to comment Share on other sites More sharing options...
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