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total product tax excl not correct ?


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Verson is PrestaShop™ 1.5.6.0 , webhost is Hostgator, has been working fine.

 

Last order, we noticed that tax (8.25% for Texas) did not calculate properly, I looked at the invoice and saw that in the tax detail the Total Tax Excl is not the same as total products - for this one order!

 

Has anyone seen this before, can help me figure out what happened here?

 

I can figure out no reason why these two numbers would not be the same...

 

 

 

post-304053-0-99205700-1417724181_thumb.png

 

 

Help appreciated...

 

bjp

Edited by bjp (see edit history)
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Make sure you have set tax for Akemi and Stone products. It looks like it is 0% now.

 

Thank you for reply.

 

I set tax for the cart, based on buyer delivery address, under Localization/Taxes. It's been set that way since we went live, and no taxes set on products, I understood that was correct. See below. Please let me know why that would not be correct? The other items did not have taxes set per product, the cart taxed based on Localization setting... ???

 

I'm trying to understand why this transaction was not consistent...

 

bjp

post-304053-0-47967900-1418183874_thumb.png

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