marty1988 Posted May 12, 2014 Share Posted May 12, 2014 Hi, after doing a rollback from the 1.6 to the 1.5 it's appears this problem: I cannot access to the dashboard in the backoffice and I cannot create a new superadministrator. Si è verificato un errore durante la creazione dell'oggetto. employee (Unknown column 'bo_show_screencast' in 'field list') How can I do for access to the dashboard? Thanks! Link to comment Share on other sites More sharing options...
NemoPS Posted May 12, 2014 Share Posted May 12, 2014 Login to the database, navigate to ps_employee and add that column as tinyint 1 Link to comment Share on other sites More sharing options...
marty1988 Posted May 12, 2014 Author Share Posted May 12, 2014 could you drive me step to step in this operation? Link to comment Share on other sites More sharing options...
NemoPS Posted May 12, 2014 Share Posted May 12, 2014 login to php my admin click on your database click on the ps_employee table then structure, add column call it (first box) bo_show_screencast select TINYINT as type, hit save Link to comment Share on other sites More sharing options...
marty1988 Posted May 12, 2014 Author Share Posted May 12, 2014 I don't understand which column I must add... Link to comment Share on other sites More sharing options...
marty1988 Posted May 12, 2014 Author Share Posted May 12, 2014 I have created the account but It gives me access failed in the dashboard, however I can work in my backoffice. Thanks in advance. Link to comment Share on other sites More sharing options...
marty1988 Posted May 12, 2014 Author Share Posted May 12, 2014 Are you italian? Link to comment Share on other sites More sharing options...
NemoPS Posted May 14, 2014 Share Posted May 14, 2014 hm...? you have to add bo_show_screencast You have to manage permissions for employees, depending on their profile. But yes, I am Italian Link to comment Share on other sites More sharing options...
marty1988 Posted May 14, 2014 Author Share Posted May 14, 2014 Il profilo con cui accedo è super administrator, quando faccio il login non riesco ad accedere al pannello di controllo ( dashboard), ma riesco a lavorare su tutto il bo. Dopo Aver letto nel forum ho controllato che mi manca il file admindashcontroller.php quindi ho provato a caricare questo file da un altra versione di prestashop ma non funziona. Magari provando il file della mia stessa versione riesco a risolvere? Link to comment Share on other sites More sharing options...
NemoPS Posted May 14, 2014 Share Posted May 14, 2014 As this is the english forum, please stick to english The file should be admindashboardcontroller.php Link to comment Share on other sites More sharing options...
marty1988 Posted May 14, 2014 Author Share Posted May 14, 2014 Yes, the file that I didn't find in public html>controller>admin is admindashboardcontroller.php: where can I find this file for prestashop 1.5.6.2? Link to comment Share on other sites More sharing options...
NemoPS Posted May 15, 2014 Share Posted May 15, 2014 You can download a fresh 1.5.6.2 here http://www.prestashop.com/en/developers-versions Link to comment Share on other sites More sharing options...
marty1988 Posted May 15, 2014 Author Share Posted May 15, 2014 I didn't find the file on the original version of Prestashop 1.5.6.2. How can I resolve this problem now? Link to comment Share on other sites More sharing options...
NemoPS Posted May 16, 2014 Share Posted May 16, 2014 Ah yes, right. That controller is 1.6 only. Anyway, erase the controllers folder and replace it with the one from the zip file. It doesn't have to call that. Then, go to cache/ and erase class_index.php Link to comment Share on other sites More sharing options...
marty1988 Posted May 16, 2014 Author Share Posted May 16, 2014 How must I call the folder? Link to comment Share on other sites More sharing options...
NemoPS Posted May 16, 2014 Share Posted May 16, 2014 No, you have to replace the original one. Rename or delete /controllers/ and re-upload the 1.5 one Link to comment Share on other sites More sharing options...
marty1988 Posted May 16, 2014 Author Share Posted May 16, 2014 I have always the same error Link to comment Share on other sites More sharing options...
noek Posted May 16, 2014 Share Posted May 16, 2014 I had the same problem a while back. After some searching I found an explanation on resetting password in your DB. It worked for me, so I hope will also solve your problem. http://www.webhostinghub.com/help/learn/prestashop/reset-admin-password Link to comment Share on other sites More sharing options...
marty1988 Posted May 16, 2014 Author Share Posted May 16, 2014 I have tried but it doesn't work... Link to comment Share on other sites More sharing options...
noek Posted May 16, 2014 Share Posted May 16, 2014 Did you delete all users except for 1? Had to look it up to know for sure why I had to try it a few times. - delete all but 1 user - start the DB reset. (Do not use spacing in between your Cookie_key and new password) Link to comment Share on other sites More sharing options...
marty1988 Posted May 16, 2014 Author Share Posted May 16, 2014 doesn't work, it gives me the same error again. Link to comment Share on other sites More sharing options...
marty1988 Posted May 16, 2014 Author Share Posted May 16, 2014 Now I cannot create a new account and it appears the same error. Link to comment Share on other sites More sharing options...
marty1988 Posted May 20, 2014 Author Share Posted May 20, 2014 I have tried to change the employee default page but I'm not able to select the dashboard page. Link to comment Share on other sites More sharing options...
marty1988 Posted May 27, 2014 Author Share Posted May 27, 2014 Anyone can help me??? Link to comment Share on other sites More sharing options...
noek Posted May 27, 2014 Share Posted May 27, 2014 Did you make a back-up before you made changes? if so, did you try getting it back to origional? or this? http://www.prestashop.com/forums/topic/141264-when-trying-to-create-or-edit-an-employee-in-the-admin-area-we-get-an-error-message-error-display/ Link to comment Share on other sites More sharing options...
marty1988 Posted May 27, 2014 Author Share Posted May 27, 2014 This error is appeared after the rollback and after uploaded the backup. Link to comment Share on other sites More sharing options...
noek Posted May 27, 2014 Share Posted May 27, 2014 At the moment I have a different problem with one of my stores. and the only sollution I could come up with was Installing a new PS V1.5.06 locally and import an older DB backup (2-3 weeks before upgrading) and use parts of that db to fix my own db. I admit it's a lot of work. However, not being able to use your backoffice makes it impossible to help your clients. In your case, when you've tried everything and nothing seems to work, it might be a sollution. I can't garantee that it will work, butt considdering nobody seems to have an alternate sollution it might be worth a shot. Besides, when you backup your files correctly you can always get back to the state it's in right now. An other sollution might be to just manualy put back an old backup to your server and only import your clients, orders, and stock from the recent DB. In both cases it is possible that you can not get in to your BO, however there won't be any changes done to your site, so you can use the reset function as i've mentioned above. This is all I can offer you at the moment. Link to comment Share on other sites More sharing options...
totallighting.sk Posted May 15, 2015 Share Posted May 15, 2015 Thx, it works under PS 1562 Link to comment Share on other sites More sharing options...
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