tarifarak Posted April 4, 2014 Share Posted April 4, 2014 Hello, After a client is registered, the front office does not show "my account" and therefore cannot buy at my eshop. Could anybody help on this? I have installed a SSL certificate. thanks. Link to comment Share on other sites More sharing options...
NemoPS Posted April 5, 2014 Share Posted April 5, 2014 Hi. You mean that the login doesn't work, or you don't have a link pointing to the account page? If the latter, you can enable the account block, or account block in the footer, by accessing the modules tab in the back office Link to comment Share on other sites More sharing options...
tarifarak Posted April 5, 2014 Author Share Posted April 5, 2014 Hello. The login didn´t work. It happened after installing an SSL certificate. My domain is redirected to the same domain name but without "www". There is no virtual host configuration for the domain without "www". That was th problem. I am trying to solve it now. Thanks for your help. Link to comment Share on other sites More sharing options...
vekia Posted April 5, 2014 Share Posted April 5, 2014 hello can you share url to your website for inspection purposes? i will try to register own account Link to comment Share on other sites More sharing options...
tarifarak Posted April 5, 2014 Author Share Posted April 5, 2014 hello can you share url to your website for inspection purposes? i will try to register own account Sure. thanks. www.elcorralito.net Link to comment Share on other sites More sharing options...
vekia Posted April 5, 2014 Share Posted April 5, 2014 i created account without problems, i can log in also: 1 Link to comment Share on other sites More sharing options...
tarifarak Posted April 5, 2014 Author Share Posted April 5, 2014 thank you for your help. . Link to comment Share on other sites More sharing options...
vekia Posted April 5, 2014 Share Posted April 5, 2014 hello you still have got problems? i wondering where the problem was Link to comment Share on other sites More sharing options...
tarifarak Posted April 6, 2014 Author Share Posted April 6, 2014 Hello again. Now I have my Prestashop domain ponting at elcorralito.net at Preferences/SEO+URL. But if I change it to www.elcorralito.net clients will not enter to their accounts. In my server hosting configuration, my domain is pointing to elcorralito.net. The SSL certificate company has sent me the following message: "The real issue instead is the fact that https://www.elcorralito.net is redirecting to http://elcorralito.net which is not encrypted due to no virtual host configurations and due to the redirect setup". I didn´t know there was any difference between those two ways of the same domain. The SSL Certificate is installed and working OK. Do I have to make any other modification? Thank you. Link to comment Share on other sites More sharing options...
vekia Posted April 6, 2014 Share Posted April 6, 2014 in fact domain with "www" it's a kind of subdomain, you have to use separate ssl certificate for it (if you don't use wildcard ssl) in addition, register form is secured, so it mean that if will press "crear una cuenta" button, your customer will be redirected to non secured connection on "different" domain, this is probably why it doesnt want to work (not allowed origin error) 1 Link to comment Share on other sites More sharing options...
tarifarak Posted April 6, 2014 Author Share Posted April 6, 2014 thank you for this info. I understand that I made a mistake when buying the SSL , dind´t I? Could I just have 1 SSL for just 1 domain and make it run correctly ?? thanks again. Link to comment Share on other sites More sharing options...
NemoPS Posted April 7, 2014 Share Posted April 7, 2014 As vekia said, you can, but you need a wildcard one 1 Link to comment Share on other sites More sharing options...
tarifarak Posted April 7, 2014 Author Share Posted April 7, 2014 Thank you. Link to comment Share on other sites More sharing options...
vekia Posted April 7, 2014 Share Posted April 7, 2014 why not to use one domain? without www? or with www? just standarize your shop domain, use only one address and you will be able to use only one certificate (not wildcart) 1 Link to comment Share on other sites More sharing options...
tarifarak Posted April 8, 2014 Author Share Posted April 8, 2014 Yes, that was my intention! but the proble was before installing the SSL when I didn´t know that without www or with www were different domains and worked differently. Now I know and I just want one certificate. I´ll see how can I change everything whithout stopping my shop. THANKS TO YOU ALL. Link to comment Share on other sites More sharing options...
vekia Posted April 8, 2014 Share Posted April 8, 2014 hello i don't know "how" you installed ssl, and where you bought it - but i've got possibility to change domain for my ssl cert (startssl.org) 1 Link to comment Share on other sites More sharing options...
tarifarak Posted April 9, 2014 Author Share Posted April 9, 2014 Thanks once again. I am reading now that web info but it is now... Over Capacity Link to comment Share on other sites More sharing options...
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