norwack99 Posted March 18, 2014 Share Posted March 18, 2014 I'm having a serious problem here. I just updated to PrestaShop 1.6. I reinstalled the PayPal module. Now when someone checks out, it's successful. But when they try and return to my store, I get an Error 404 message. There must have been some miscommunication within the update. Anybody have a fix or does PayPal have a fix? Hello? Link to comment Share on other sites More sharing options...
Kbayero Posted March 23, 2014 Share Posted March 23, 2014 (edited) I have the same problem but products still on cart and costumers pay twice because they think the payment goes bad. Then they recive 2 confirmation payment from PayPal. Edited March 23, 2014 by Kbayero (see edit history) Link to comment Share on other sites More sharing options...
shayneb Posted March 24, 2014 Share Posted March 24, 2014 Also having this problem. Payment goes through successfully, but the customer just gets a white/blank page. Makes it look pretty suspicious. Link to comment Share on other sites More sharing options...
lethal Posted March 26, 2014 Share Posted March 26, 2014 Yep haveing the same problem here, it takes me to a 404 page? Any success in fixing this yet? Link to comment Share on other sites More sharing options...
shayneb Posted March 27, 2014 Share Posted March 27, 2014 Can someone PLEASE have a look at this? It really makes customers wary. They pay, but it looks like they didn't, and is causing confusion and double-payments. Link to comment Share on other sites More sharing options...
inweb Posted March 27, 2014 Share Posted March 27, 2014 What's the PayPal module version & your setup? Link to comment Share on other sites More sharing options...
shayneb Posted March 27, 2014 Share Posted March 27, 2014 I'm not sure what you mean by "setup," but my PayPal module version was JUST updated to 1.3.2. I haven't tried it with the new version yet, because I haven't had any orders.Can anyone verify that this is working correctly on the new version? Link to comment Share on other sites More sharing options...
inweb Posted March 27, 2014 Share Posted March 27, 2014 I mean if you are using PayPal payment standard etc. Link to comment Share on other sites More sharing options...
shayneb Posted March 27, 2014 Share Posted March 27, 2014 Ah, okay. I have both Standard and Express enabled. Link to comment Share on other sites More sharing options...
Kbayero Posted March 27, 2014 Share Posted March 27, 2014 Ok I unistalled Prestashop this morning (i found import options no matter what you import just create categories) I'm just installing it again but set country as US not Puerto Rico...now this is happening (maybe sounds crazy but is how is working now) costumers select Express Checkout, complete the process and return to my website (with items on cart), then they have to click PayPal logo again to have a confirmation page without leaving my website (weird but they had confirmation number and the orden appears as valid order on PayPal and Back Office) Now using PayPal Standard...no order is created, they receive 404 as return page with the products still on the cart. If i use PayPal Standard without Express Checkout the error is this one (don't blame PayPal): "We're Sorry, PayPal doesn't allow residents of United States to ship purchases to Puerto Rico" I lost my hope this morning, PayPal Module its a total FAIL (worst... Certified by Prestashop) Link to comment Share on other sites More sharing options...
lethal Posted March 27, 2014 Share Posted March 27, 2014 I just bit the bullet and went with authorize.net 1 Link to comment Share on other sites More sharing options...
Kbayero Posted March 28, 2014 Share Posted March 28, 2014 Same team... Link to comment Share on other sites More sharing options...
papagino Posted March 31, 2014 Share Posted March 31, 2014 (edited) Same problem here with new Prestashop 1.605 install... I have noticed this however, Paypal is trying to redirect to www.yourpage.com/order-confirmation.php.... This file location used to be on the root directory of your site prior to Prestashop 1.6, but now it is no longer there? Could this be the reason for the: This page is not available We're sorry, but the Web address you've entered is no longer available.” 404 error? ------------------------------------------------------ Now Here is the error in the paypalusa.php code:At around Line 380 of /modules/paypalusa.php file, it is like this: (Configuration::get('PS_SSL_ENABLED') ? Tools::getShopDomainSsl(true) : Tools::getShopDomain(true)). __PS_BASE_URI__.'order-confirmation.php?id_cart='.(int)$this->context->cart->id.'&id_module='.(int)$this->id.'&key='.$this->context->customer->secure_key : $this->context->link->getPageLink('order-confirmation.php', null, null, array('id_cart' => (int)$this->context->cart->id, 'key' => $this->context->customer->secure_key, 'id_module' => $this->id)), Now if you look at a Prestashop 1.5x version inside the file "order-confirmation.php" located on the root directory, there is a comment around line 27 that mentioned something like this: /** * This file will be removed in 1.6 * You have to use index.php?controller=page_name instead of this page * * @deprecated 1.5.0 */ Can anyone advise on what to change in the paypalusa.php file to fix this error? Thanks Dan Edited March 31, 2014 by papagino (see edit history) Link to comment Share on other sites More sharing options...
Kingstar Posted April 29, 2014 Share Posted April 29, 2014 I can't believe no body is offering a solution to this!!! Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted April 29, 2014 Share Posted April 29, 2014 for those 'stuck', uninstall the US paypal module and use the paypal EU. This has resolved issues for 'many'. Link to comment Share on other sites More sharing options...
shayneb Posted April 29, 2014 Share Posted April 29, 2014 I installed the PayPal EU module, but it claims I have "no payment modules installed." There is no way to configure it.I am in the US. Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted April 30, 2014 Share Posted April 30, 2014 I installed the PayPal EU module, but it claims I have "no payment modules installed." There is no way to configure it. I am in the US. I do not totally understand what you mean 'no way to configure it'. At the module configuration level you could not define your paypal credentials? back office-->modules-->payment scroll down, make sure all countries are enabled you want paypal to display for. Link to comment Share on other sites More sharing options...
shayneb Posted April 30, 2014 Share Posted April 30, 2014 I do not totally understand what you mean 'no way to configure it'. At the module configuration level you could not define your paypal credentials? back office-->modules-->payment scroll down, make sure all countries are enabled you want paypal to display for. No configure button like the US PayPal module (and other modules) had, and when I scroll down to the bottom, where the country choices/checkboxes would *normally* be, it said "No payment modules installed." Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted April 30, 2014 Share Posted April 30, 2014 No configure button like the US PayPal module (and other modules) had, and when I scroll down to the bottom, where the country choices/checkboxes would *normally* be, it said "No payment modules installed." ave maria pues (omg in Colombian Spanish) but when you first upload, you can click 'install', or is that button missing? i.e. only in modules page, not modules-->payment page. Link to comment Share on other sites More sharing options...
shayneb Posted April 30, 2014 Share Posted April 30, 2014 ave maria pues (omg in Colombian Spanish) but when you first upload, you can click 'install', or is that button missing? i.e. only in modules page, not modules-->payment page. Yes, I could click "Install," and it installed without any errors. But it doesn't even show UP in the modules page, and my only choice (from the payment modules page) is "Delete." Not configure, and none of the "normal" options down below that US PayPal had (such as the checkboxes for countries). Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted April 30, 2014 Share Posted April 30, 2014 Yes, I could click "Install," and it installed without any errors. But it doesn't even show UP in the modules page, and my only choice (from the payment modules page) is "Delete." Not configure, and none of the "normal" options down below that US PayPal had (such as the checkboxes for countries). weird, do you have any cache running under back office-->advanced-->performance, i.e. like file/mem/apc cahce? Link to comment Share on other sites More sharing options...
shayneb Posted April 30, 2014 Share Posted April 30, 2014 weird, do you have any cache running under back office-->advanced-->performance, i.e. like file/mem/apc cahce? I have them all set to default right now. Not sure which specific ones I should be looking at. Link to comment Share on other sites More sharing options...
norwack99 Posted June 21, 2014 Author Share Posted June 21, 2014 PayPal Europe solved my problems, and it comes with more features! Link to comment Share on other sites More sharing options...
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