[SOLVED] Problems with paypal module during checkout

[sunrice8888]

Hello,

I am getting this error message at checkout with Paypal... What can i do???

 

Please try to contact the merchant:

1. PayPal response:
2. TIMESTAMP -> 2013-11-13T06:33:45Z
3. L_ERRORCODE0 -> 10729
4. L_ERRORCODE1 -> 10730
5. L_SHORTMESSAGE0 -> Shipping Address State Empty
6. L_SHORTMESSAGE1 -> Shipping Address Postal Code Empty
7. L_LONGMESSAGE0 -> The field Shipping Address State is required
8. L_LONGMESSAGE1 -> The field Shipping Address Postal Code is required
9. L_SEVERITYCODE0 -> Error
10. L_SEVERITYCODE1 -> Error

[tuk66]

All you need to know is in the message:

 

1. L_SHORTMESSAGE0 -> Shipping Address State Empty
2. L_SHORTMESSAGE1 -> Shipping Address Postal Code Empty
3. L_LONGMESSAGE0 -> The field Shipping Address State is required
4. L_LONGMESSAGE1 -> The field Shipping Address Postal Code is required

[sunrice8888]

Yes.. i know the message... but i can not find where i can setup....

 

All you need to know is in the message:

 

1. L_SHORTMESSAGE0 -> Shipping Address State Empty
2. L_SHORTMESSAGE1 -> Shipping Address Postal Code Empty
3. L_LONGMESSAGE0 -> The field Shipping Address State is required
4. L_LONGMESSAGE1 -> The field Shipping Address Postal Code is required

 

[vekia]

hello, please follow forum rules:

 

 

Give your topics concise but well explained titles!
Topics titles must be a short description of the message, so that the topic is more easily found while doing a search. Avoid terms like "URGENT", "Help me", etc.

[sunrice8888]

Thanks your advice...but seems i can not change topic..but i won't do next time...

hello, please follow forum rules:

[PrestaHeroes USA]

please post a url...also it's nice to know the ps and paypal module version.

[sunrice8888]

Thanks,

my website url is www.china-gallery.com

i am using PayPal 3.5.5

and ps  using 1.5.4.1

please post a url...also it's nice to know the ps and paypal module version.

[PrestaHeroes USA]

I tested with 'United States' country selected, your shop does not present the state selector.

 

back office-->localization-->countries

 

scroll down, and enable 'contains follow states'.  Make sure also that required fields for (US in this example) is set.  (see image below) as well as postal code.

 

This should resolve your issue, check each of the countries you allow registration from.

 

http://screencast.com/t/t5ZvyNioJ

 

http://screencast.com/t/4RJoMkckwy1N

[sunrice8888]

Hello El Patron

 

Thank you so much for your help... but i still have problem...i just follow what you said.. but now paypal show me

 

Please try to contact the merchant:

1. PayPal response:
2. TIMESTAMP -> 2013-11-14T15:47:01Z
3. L_ERRORCODE0 -> 10736
4. L_SHORTMESSAGE0 -> Shipping Address Invalid City State Postal Code
5. L_LONGMESSAGE0 -> A match of the Shipping Address City, State, and Postal Code failed.
6. L_SEVERITYCODE0 -> Error

 

 

I tested with 'United States' country selected, your shop does not present the state selector.

 

back office-->localization-->countries

 

scroll down, and enable 'contains follow states'.  Make sure also that required fields for (US in this example) is set.  (see image below) as well as postal code.

 

This should resolve your issue, check each of the countries you allow registration from.

 

http://screencast.com/t/t5ZvyNioJ

 

http://screencast.com/t/4RJoMkckwy1N

[sunrice8888]

Hello ,Patron;

 

 

Thanks again, i have solved this problem...

 

All best for you

 

 

I tested with 'United States' country selected, your shop does not present the state selector.

 

back office-->localization-->countries

 

scroll down, and enable 'contains follow states'.  Make sure also that required fields for (US in this example) is set.  (see image below) as well as postal code.

 

This should resolve your issue, check each of the countries you allow registration from.

 

http://screencast.com/t/t5ZvyNioJ

 

http://screencast.com/t/4RJoMkckwy1N

[PrestaHeroes USA]

good news...I mark as solved...happy prestashopping