handasitumorang Posted November 6, 2013 Share Posted November 6, 2013 (edited) Hi I am new to prestashop. It’s been 4 days since I first install prestashop 1.5.6 , xampp 1.7.0 and I still got this error. (apache http server has stop working ), the detail is below. Problem signature: Problem Event Name: APPCRASH Application Name: apache.exe Application Version: 2.2.11.0 Application Timestamp: 493f5d44 Fault Module Name: php_pdo_mysql.dll Fault Module Version: 5.2.8.8 Fault Module Timestamp: 493d7650 Exception Code: c0000005 Exception Offset: 0000250a OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 This happen during configure database installation,as attached. Can anyone help me to solve this error? I have been searching all possible answer, still got this error L. Thank you. Edited November 6, 2013 by handasitumorang (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted November 6, 2013 Share Posted November 6, 2013 So, this happens when you try and verify the database connection (green button)? Link to comment Share on other sites More sharing options...
vekia Posted November 6, 2013 Share Posted November 6, 2013 you're on windows OS ? i mean your hosting account? Link to comment Share on other sites More sharing options...
handasitumorang Posted November 7, 2013 Author Share Posted November 7, 2013 So, this happens when you try and verify the database connection (green button)? Yes..it does you're on windows OS ? i mean your hosting account? windows 7 professional, i install it on my localhost, my PC. Link to comment Share on other sites More sharing options...
NemoPS Posted November 7, 2013 Share Posted November 7, 2013 Is there a chance you can install WAMP and try with that? Link to comment Share on other sites More sharing options...
handasitumorang Posted November 8, 2013 Author Share Posted November 8, 2013 Is there a chance you can install WAMP and try with that? Hi,Nemo1, thanx for the followup. I dont know what was going on, after I upgrade Xampp to xampp-win32-1.8.2-2-VC9, my installation was successfull. But the strange thing happen. I am able to browse my fornt office now, but when i go to my back office, the page not show. I look at log access, i found this : ::1 - - [08/Nov/2013:08:26:19 +0700] "GET /prestashop156/adminku4275/index.php?controller=AdminLogin&token=8355de57c75e984e5840febe80e85604&redirect=AdminHome HTTP/1.1" 500 - "-" "Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0" Can you analyze what is going on? Thanks again. Link to comment Share on other sites More sharing options...
handasitumorang Posted November 8, 2013 Author Share Posted November 8, 2013 Hi,Nemo1, thanx for the followup. I dont know what was going on, after I upgrade Xampp to xampp-win32-1.8.2-2-VC9, my installation was successfull. But the strange thing happen. I am able to browse my fornt office now, but when i go to my back office, the page not show. I look at log access, i found this : ::1 - - [08/Nov/2013:08:26:19 +0700] "GET /prestashop156/adminku4275/index.php?controller=AdminLogin&token=8355de57c75e984e5840febe80e85604&redirect=AdminHome HTTP/1.1" 500 - "-" "Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0" Can you analyze what is going on? Thanks again. After i try to open the back office by Internet Explorer, the login page show. I think i must open my prestashop by Internet explorer. But why? Link to comment Share on other sites More sharing options...
NemoPS Posted November 8, 2013 Share Posted November 8, 2013 No idea at all Which browsers have you tested? Link to comment Share on other sites More sharing options...
handasitumorang Posted November 8, 2013 Author Share Posted November 8, 2013 No idea at all Which browsers have you tested? The fail one is Mozilla Chrome and IE are able to display all front and back office. Is it possible that my mozilla need to be updated in order to be able to work with prestashop? Link to comment Share on other sites More sharing options...
NemoPS Posted November 8, 2013 Share Posted November 8, 2013 Hard to tell, firefox version? Link to comment Share on other sites More sharing options...
handasitumorang Posted November 8, 2013 Author Share Posted November 8, 2013 Hard to tell, firefox version? Firefox 4.0 Link to comment Share on other sites More sharing options...
NemoPS Posted November 8, 2013 Share Posted November 8, 2013 ....really? On windows NT? Of course then, update, the most recent version is 25.0 Link to comment Share on other sites More sharing options...
handasitumorang Posted November 8, 2013 Author Share Posted November 8, 2013 ....really? On windows NT? Of course then, update, the most recent version is 24 wkwkwkwk...o my Godness, so i am an ancient person in modern age . Thank you for the response during the time. Link to comment Share on other sites More sharing options...
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