Jump to content

Recommended Posts

Hi Guys,

 

it is a couple of days that when i try to create an account, fromt he FO, it does not work. It comes out a blank page and it does nothing.

 

It comes out with this url address in the navigation bar: http://www.ateamstore.it/it/autenticazione?back=my-account#account-creation

 

what happened???

 

I did nothing in the php, i just used ordinarely the back office.

 

Please give me an help about it because i have my ecommerce stopped

Share this post


Link to post
Share on other sites

Hi,

Can you try turning ON errors as described in my signature?

Share this post


Link to post
Share on other sites

Ok, i did, but nothing happened. what should i do???....I always have blank page as soon as i try to create an account

Share this post


Link to post
Share on other sites

really weird

 

the problem occured without any reason? the account creation form worked before well?

Share this post


Link to post
Share on other sites

yes, it worked well with no problems.

 

I'd try to install a new theme to check if the problem might be the theme....what do u think about it?

Share this post


Link to post
Share on other sites

hm, try with the default template and see what happens

Share this post


Link to post
Share on other sites

same problem here.. all of the sudden it went blank -_- anyhelp>?

Share this post


Link to post
Share on other sites

Thanks vekia i will check the above link if the problem persists i will get back :)

Share this post


Link to post
Share on other sites

i got a pop up block saying

 

TECHNICAL ERROR : unable to load form.

 

Details:

Error thrown:[object Object]

Text status: parsererror

Share this post


Link to post
Share on other sites

okie now m getting these errors -_-

 

Warning: Function addCSS() is deprecated in /home/exotijbb/public_html/buyjama/modules/homecategories/homecategories.php on line 34

in /home/exotijbb/public_html/buyjama/classes/Tools.php on line 1845

 

Warning: Function addJS() is deprecated in /home/exotijbb/public_html/buyjama/modules/searchspeech/searchspeech.php on line 57

in /home/exotijbb/public_html/buyjama/classes/Tools.php on line 1845

Share this post


Link to post
Share on other sites

ohh only warnings, these messages souldn't affect the website (warnings isn't errors)

is there any chance to test your website?

Share this post


Link to post
Share on other sites

link to my site : www.buyjama.com

 

@benjamin its called

 

Voice recognition

 

Developed by : Samdha | Version : 1.0.0.0

 

 

It works fine with voice search :)

 

@vekia anything more you need to know>?

 

@benjamin yea i checked the files are there in the modules...

Share this post


Link to post
Share on other sites

I think vekia can help a little more, this is the screenshot of the page trying to register an account

 

post-360108-0-24424300-1376581719_thumb.jpg

 

It seems that you have different protocols, http and https that are conflicting.

Share this post


Link to post
Share on other sites

hmmm... but i dint do any changes from many days then how come suddenly ??

Share this post


Link to post
Share on other sites

i've got a little idea (workaround) - for test purposes

 

open the authentication.tpl page located in your theme directory

you've got there function:

$('#noSlide').fadeOut('slow', function(){
  $('#noSlide').html(jsonData.page);
  // update the state (when this file is called from AJAX you still need to update the state)		
  bindStateInputAndUpdate();
  $(this).fadeIn('slow', function(){
   document.location = '#account-creation';
  });
 });

 

change it (whole code above) to:

$('#noSlide').html(jsonData.page);
bindStateInputAndUpdate();

  • Like 2

Share this post


Link to post
Share on other sites

@vekia thanks a lott for the solution it worked like a charm for me :D but what was the problem all of a sudden>?

Share this post


Link to post
Share on other sites

in fact, this second form were generated in your page before - but it wasn't visible - so you saw "blank" page.

 

it's because script removed the visibility of this form (with function $('#noSlide').fadeOut('slow', function()).

 

so I suggested to remove this function - and as you can see - it works well now :)

Share this post


Link to post
Share on other sites

i've got a little idea (workaround) - for test purposes

 

open the authentication.tpl page located in your theme directory

you've got there function:

$('#noSlide').fadeOut('slow', function(){
	  $('#noSlide').html(jsonData.page);
	  // update the state (when this file is called from AJAX you still need to update the state)		
	  bindStateInputAndUpdate();
	  $(this).fadeIn('slow', function(){
	   document.location = '#account-creation';
	  });
	 });
change it (whole code above) to:

$('#noSlide').html(jsonData.page);
bindStateInputAndUpdate();

 

So perfect solution Vekia! Top notch!

Share this post


Link to post
Share on other sites

×
×
  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More