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Invalid order: Authorization accepted from paypal


Lpeek

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Hi, I'm having an issue with orders appearing invalid with the status 'Authorization accepted from PayPal'. Users pay with paypal and payment goes through ok, but the order doesn't display in the orders section until I change the status to 'Payment Accepted'.

 

This is only intermittent, not with 100% of orders.

 

I searched and found that this used to be a bug, but apparently it's been fixed last year, and I only just downloaded prestashop 2 weeks ago from the prestashop website (prestashop version 1.4.8.2 and paypal version 2.8.7)

 

Any thoughts on what could be causing it?

 

Thanks!

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  • 3 weeks later...

Bump I have also come across this problem. It appears only direct PayPal payments are affected.

We use the Pro and card payments come through as orders but PayPal account payments do not. As such I have to search my DB for the missing orders!

 

I am also having return url issues with the PayPal module not overriding my PayPal account preferences but will open another topic for this.

 

Can anyone shed any light on this issue, customers are not getting their orders!

 

Thanks

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