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Lpeek

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  1. Hi, I'm having an issue with orders appearing invalid with the status 'Authorization accepted from PayPal'. Users pay with paypal and payment goes through ok, but the order doesn't display in the orders section until I change the status to 'Payment Accepted'. This is only intermittent, not with 100% of orders. I searched and found that this used to be a bug, but apparently it's been fixed last year, and I only just downloaded prestashop 2 weeks ago from the prestashop website (prestashop version 1.4.8.2 and paypal version 2.8.7) Any thoughts on what could be causing it? Thanks!
  2. Hi all! I'm wondering if this is possible? I have many products (necklaces), that I'd like to give combinations of chain length. But the actual product stock will only ever be 1 value. But when trying to set the quantity I have to set a number for each individual combination. I'll only ever have one stock quantity of the necklace design, but I hold many different quantities of the chain. Is this possible with Prestashop? So, I'll only have 1 in stock, but the customer can select either 18", 24" or 29". Thanks!
  3. I'm just wondering if there is a way to change a module without the possibility of breaking it in a future update? I can obviously update basic css in the themes directory but to make any proper changes (layout, text etc) it needs to be done in the modules directory. Will this not cause problems when there is a prestashop update? I don't want to have to completely re-theme all the shops modules every time I update. Is the only way to do the very 'hacky' css changes? so I would hide/display certain html tags in the block through the css theme file? That also doesn't seem like a very clever idea?
  4. Hi all, I have a very strange issue on 2 different shops. It all started about 3 days ago... I suddenly stopped getting orders appearing in my back office, yet they still were charged and I still received the paypal notification. after searching the forum I found a lot of people had the same problem, but I was frustrated that none of their fixes worked for me. I eventually tracked back and realised it seems to start the same day I changed both shops from PHPMail to SMTP mail. I changed it back, and everything worked!! Does anyone know why using SMTP mail would stop the orders appearing in the back office orders tab?? - All the SMTP login details were correct. I have no option to use SMTP as my host is for some odd reason disabling phpmail. Prestashop version is 1.2.5 (I am now upgrading to 1.4, but this will take a few weeks and I really need an instant solution) Thanks!
  5. Thanks for your reply! The problem is the directory permissions. None of the directories have been automatically chmod to 777. Problem is the server is windows (cant be changed) so there is nothing can be done. The server is not allowing any other chmod equivalent. Thanks for your help.
  6. Hi all, I'm just trying to install 1.4.3, the installer went through everything ok, no problems there. But after installation I can log on to the back-office ok, but the front-office just takes a long time to load and then stops with a blank white page. I have enabled errors and have the following: Warning: include(SHOP_URL\tools\smarty\plugins\modifier.escape.php) [function.include]: failed to open stream: No such file or directory in \SHOP_URL\tools\smarty\compile\c7574d2a48c9a438ecb3244eb8198555efe289a3.file.header.tpl.php on line 20 Warning: include() [function.include]: Failed opening 'SHOP_URL\tools\smarty\plugins\modifier.escape.php' for inclusion (include_path='.;C:\php5\pear') in \SHOP_URL\tools\smarty\compile\c7574d2a48c9a438ecb3244eb8198555efe289a3.file.header.tpl.php on line 20 This clearly shows that the smarty plugin modifier.escape.php cant be found, but I've checked that the file is there and it is. So theres some kind of problem actually seeing that the file exists? Any help greatly appreciated!
  7. I've set up the birthday present module which generates vouchers whenever it is a users birthday. I have just tested it and when I enter the voucher code that is generated (which is always BIRTHDAY) i just get the error 'you cannot use this voucher' I renamed the voucher to something unique (as there is now more than one voucher called BIRTHDAY after 2 users have had a present) and it works fine. so i have two questions: 1. If there is going to be a conflict why does the code generate every voucher with the same code? was this a bug that has now been fixed as I'm running an old version? 2. How do I fix this myself? as I now have over 100 birthday vouchers generated which are invalid as they all have the same, automatically generated, voucher code of BIRTHDAY. Has anyone had this problem before? Thanks!
  8. Well done! At least your fix wasnt as comical as mine!
  9. As embarrassing as it is, I dont like to admit, lol, but I found that the counter doesn't automatically update to view the new month/year you are in. so you have to click the 'month' button next to the counters. It might just be showing the count for january. check the dates
  10. I’m just wondering if there is a way to make the order number, invoice number and delivery slip number the same? at the minute they all auto-increment at their own pace, which means if they will only stay in order if I generate the documents in the exact order that the orders were placed. This isn’t convinient, as some orders are ready before others. Is there no way to make all the document numbers the same? so: order #1 has an invoice #1 and delivery slip #1 at the minute I have: order #60 has invoice #61 and delivery #59 Thanks!
  11. I'm just wondering if there is a way to make the order number, invoice number and delivery slip number the same? at the minute they all auto-increment at their own pace, which means if they will only stay in order if I generate the documents in the exact order that the orders were placed. This isn't convinient, as some orders are ready before others. Is there no way to make all the document numbers the same? so: order #1 has an invoice #1 and delivery slip #1 at the minute I have: order #60 has invoice #61 and delivery #59 Thanks!
  12. I know it's a very vague question, but I just wondered what files actually change with an upgrade? Is it documented anywhere? Basically, I have just finished theming 2 custom stores 2 weeks ago, and then a new version gets released and I get the 'new version available' link appear when I log on to my store's backoffice. I really want to upgrade because it says its fixed some security issues, and I don't want an unsecure shop! But do I have to completely re-theme the shop? or are themes from prestashop 1.2.* compatible with the new 1.3.* ? Or is it just better for me to go into the code and remove the line that displays the 'new version available' when I log in? Also some modules had to be changed in order for the theme to display how I want, I understand I'd more than likely need to re-code the modules in the new version to my needs? I can't just copy & paste the old files? Thanks!
  13. Does anyone know how to add a new checkbox to the products options? I tried adding to admin/tabs/AdminProducts.php but I see no effect in the back office. What I want is a new checkbox with an option to add a 'from' before the price only on certain items and this is the best way I can think of. I know I need to do a lot of changes but I thought this first change would be the simplest but it's proving to be the most difficult? I tried adding this to AdminProducts.php at line 1440 with no luck: <input type="checkbox" name="sfrom" id="sfrom" value="1"'.($boolFrom ? ' checked="checked"' : '').' /> '.$this->l('Display price "from"').' Any ideas or better ways to go about it?
  14. thanks again rocky! I appreciate your help! It's on the right track, but again, the products attributes dont always change the price... its only on certain items/attributes. I could see it being a bit complicated... to show exactly what I mean... I have a sweatshirt which costs £15 and it's available in sizes S, M, L, XL and XXL, but the XXL size costs £1 more. All products will have sizes S, M and L, but not every product will have XXL, so not all products have more than 1 price, so really I need to work on something that finds if an attribute alters the price, and if it does, then display the from string. I think that makes sense... But like I said, it sounds like it could be quite complex
  15. I didn't even realize the transaction ID was down there!! Thanks! That'll do lovely for now until the order id can be passed to paypal!
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