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USPS tracking link stopped working


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I noticed today that after I click on "track the shipment" in the BO, it opens just a general USPS tracking link and I have to enter tracking no. manually.Has anything changed? Before, I could track any shipment without entering numbers. I know that USPS changed the design but have they changed their tracking link as well? What I have right now is http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do?origTrackNum=@

Thanks in advance!

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  • 3 months later...

I noticed today that after I click on "track the shipment" in the BO, it opens just a general USPS tracking link and I have to enter tracking no. manually.Has anything changed? Before, I could track any shipment without entering numbers. I know that USPS changed the design but have they changed their tracking link as well? What I have right now is http://trkcnfrm1.smi...?origTrackNum=@

Thanks in advance!

 

Hello, I don't know if you solved your problem already but in case you did not, I found a website that gives many Tracking URL's for different Carriers.

 

Here's the link: http://eshipguy.com/tracking

 

That's how I found out that USPS changed their tracking URL

 

Their NEW URL is:

https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=[insert Tracking No. Here]

 

So for your Prestashop setting it would be:

https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=@

 

Hope this helps.

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  • 2 years later...

I just added the extra "@" on the end to the URL within the shipping preferences and it didnt help.  When I go to the tracking number in our customer orders, it just shows the USPS link without our tracking number.

 

By the way, I see you have a module for Virtual Merchant.  Is this module still valid since they were purchased by Converge?  I may be getting it soon.

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hi, yes the module is still valid and the payment gateway remains the same.

 

Did you try this on existing orders or on a new order?  Perhaps the change will not effect existing orders?

I just added the extra "@" on the end to the URL within the shipping preferences and it didnt help.  When I go to the tracking number in our customer orders, it just shows the USPS link without our tracking number.

 

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I ended up getting it fixed but had to go into the database and modify the URL directly.  It seems the module wasnt updating the URLs.  I also see lots of duplication in the database.

 

Do you have any modules you would suggest for modifying shipping methods in orders?  For free shipping, the method variates and the tracking URL is not always applicable.

 

Thanks again.

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