Dh42 Posted April 9, 2012 Share Posted April 9, 2012 (edited) Ok, I have emailed, called and posted in the forum. What does a man have to do to get his order validated? and how do you edit the topic, I have a grammar mistake in it. Edited April 9, 2012 by DesignHaus42 (see edit history) Link to comment Share on other sites More sharing options...
tomerg3 Posted April 9, 2012 Share Posted April 9, 2012 Click on "Edit" and then on "Use Full Editor". Link to comment Share on other sites More sharing options...
Dh42 Posted April 9, 2012 Author Share Posted April 9, 2012 Nice, thanks. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted April 10, 2012 Share Posted April 10, 2012 Hi DesignHaus, I know I've responded to you about this in a couple other places, but since this is a community resource I would like to address it here as well. Your order was in the "validating" status because a masked IP set off one of our automated warnings, so our team needed to verify the legitimacy of the order before fully processing it. However, as of about 3AM Eastern time this morning, your order was fully processed, and if you haven't already, you should be able to download the module you purchased. I explained this further to you over email, and I hope this helps clear things up. -Mike Link to comment Share on other sites More sharing options...
ol1 Posted July 4, 2012 Share Posted July 4, 2012 (edited) Problem solved. Thanks. Edited July 4, 2012 by ol1 (see edit history) Link to comment Share on other sites More sharing options...
rockthaflo Posted April 30, 2014 Share Posted April 30, 2014 same Problem here... I reiceive the email, i can download it NOW! But nothing happens... the status is still on awaiting validation... How long the validtaion always takes??? I need this THEME really really fast. I am slightly annoyed that no response from Prestashop Support and the Live Chat Link to comment Share on other sites More sharing options...
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