Error with New Install

[arcon5]

Anybody come across this?

 

Fatal error: Class 'ToolsInstall' not found in D:\Domains\.....\wwwroot\install\index.php on line 65

 

It's a fresh install.. by fresh install I mean i've uploaded all the files, gone to domain.tld/install/ and error is there.

[PrestaHeroes USA]

you should just re-ftp up that file. typically after an upload to a server a local/remote sync is required to find any files that didn't make it. for example, I'll upload a site with fireftp, then use dreamweaver to sync, there are always files a missing.

[bellini13]

@elpatron

there really should never be files missing. i would question if fireftp is a good product if you think that is normal. try filezilla, it's free and does not lose files.

 

@arcon5

the ToolsInstall.php should exist in /install/classes folder, check that it does and that you uploaded everything properly.

[PrestaHeroes USA]

@elpatron

there really should never be files missing. i would question if fireftp is a good product if you think that is normal. try filezilla, it's free and does not lose files.

 

jajaja...not everyone has 1st world connections. And it is normal from my part of the world. I will give firezilla a try and see if it also has problems getting 'all' files uploaded.

 

and thanks bellini13, I looked at my fireftp settings, my problem (I think) is that fireftp defaults to passive mode so during say a ps upload I'd get maybe 5 or so files that would give me the following:

[kadsyl2011]

Hi all, please help me solve this problem with my website: www.fouraysconcepts.com not loading. Just installed 1.4.5.1 prestashop but keep getting the following error when I try to open the front office:

 

Warning: include(\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\plugins\modifier.escape.php) [function.include]: failed to open stream: No such file or directory in\\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\compile\cb2fbb57cc23adaafeee70e9632dc612408cd5af.file.blocktags.tpl.php on line 20

 

Warning: include() [function.include]: Failed opening '\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\plugins\modifier.escape.php' for inclusion (include_path='.;C:\php5\pear') in\\nas31ent\Domains\f\fouraysconcepts.com\user\htdocs\tools\smarty\compile\cb2fbb57cc23adaafeee70e9632dc612408cd5af.file.blocktags.tpl.php on line 20

 

 

Tags

 

Please help. Thanks

 

kadsyl2011