stevenma Posted August 12, 2011 Share Posted August 12, 2011 Hello, I'm a Prestashop newbie and my site has been setup by my web developer but as yet he hasn't been able / had time to resolve this issue. On trying to load up a new product image of the appropriate size (I've tried smaller & smaller sizes to prove the error still happens) the image doesn't load and I get this error message. I've also tried adjusting the stock level as the error suggests to see if that changes things - but it doesn't. The full description is here: Fatal error (StockMvt -> id_stock_mvt_reason = -1) I see this error message after trying to add an image, even having checked that's it's below (much below to be sure) 2Mb. The image doesn't show in the product webpage nor does the product setup page show Images (1) it still shows Images (0). I tried several times with even smaller image sizes and other adjustments around stock levels etc. as the error message might suggest. I had a look around the Internet & Prestashop resources but couldn't see anything about this error message. Any help much appreciated. Thank you, Steve Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 12, 2011 Share Posted August 12, 2011 Hi Steve, I will pass this along to our developers to try to get their recommendation. In the meantime, I'm sure their are plenty of members of the community who can pass along their suggestions as well. -Mike Link to comment Share on other sites More sharing options...
tomerg3 Posted August 12, 2011 Share Posted August 12, 2011 This was a bug in early versions of PS 1.4 when upgrading from earlier version. It would help if you gave some information about your shop (current version, previous version). A search in the forum would find a temporary solution for this (as it's been asked and solved before). You can also upgrade to the latest version (1.4.4) which should resolve the issue. 1 Link to comment Share on other sites More sharing options...
shokinro Posted August 12, 2011 Share Posted August 12, 2011 This is a bug of 1.4.0, you can check here for a workaround. 1 Link to comment Share on other sites More sharing options...
stevenma Posted August 13, 2011 Author Share Posted August 13, 2011 This is a bug of 1.4.0, you can check here for a workaround. Thank you very much for your help. I'll use and test the workaround. I had already discussed upgrading to the latest version too so we'll make make sure that we now do that. Regards, Steve Link to comment Share on other sites More sharing options...
stevenma Posted August 13, 2011 Author Share Posted August 13, 2011 This is a bug of 1.4.0, you can check here for a workaround. Thank you very much for your help. I'll use and test the workaround. I had already discussed upgrading to the latest version too so we'll make make sure that we now do that. Regards, Steve Link to comment Share on other sites More sharing options...
Maxence de Flotte Posted August 22, 2011 Share Posted August 22, 2011 Hi, I have a dirty fix. In file admin/tabs/AdminProducts.php. On line 2580 change <option value="-1">--</option> for <option value="0">--</option> Best regards, Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 22, 2011 Share Posted August 22, 2011 Thanks Maxence! You're doing a great job handling all of these today! -Mike Link to comment Share on other sites More sharing options...
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