zlpro Posted May 2, 2011 Share Posted May 2, 2011 Hi everyone, I received my first order from my wesite, and some messages in the new order email shown that PayPal response: TIMESTAMP -> 2011-05-02T09:11:33Z TRANSACTIONID -> 0FA62969U6966443H TRANSACTIONTYPE -> expresscheckout PAYMENTTYPE -> instant ORDERTIME -> 2011-05-02T09:11:32Z AMT -> 14.00 FEEAMT -> 0.93 TAXAMT -> 0.00 CURRENCYCODE -> USD PAYMENTSTATUS -> Completed PENDINGREASON -> None REASONCODE -> None PROTECTIONELIGIBILITY -> Ineligible INSURANCEOPTIONSELECTED -> false SHIPPINGOPTIONISDEFAULT -> false Order finished with PayPal! Is there any problem for this orders? Thanks! Link to comment Share on other sites More sharing options...
shokinro Posted May 2, 2011 Share Posted May 2, 2011 I don't see any problem with messages. it seem everything goes fine.check if your the order show up at your back office with correct information.Congratulations!But why are you receive this kind of email? are you running it in debug mode? Link to comment Share on other sites More sharing options...
zlpro Posted May 3, 2011 Author Share Posted May 3, 2011 I don't see any problem with messages. it seem everything goes fine.check if your the order show up at your back office with correct information.Congratulations!But why are you receive this kind of email? are you running it in debug mode? Thanks for your reply, this message is in the new order mail which is from mailalerts moudle. thanks again. Link to comment Share on other sites More sharing options...
shokinro Posted May 3, 2011 Share Posted May 3, 2011 this message is in the new order mail which is from mailalerts moudle. thanks again. thasnk for your update.I don't know what you think, but I don't think this log should be included in the notice email any way. Link to comment Share on other sites More sharing options...
zlpro Posted May 3, 2011 Author Share Posted May 3, 2011 this message is in the new order mail which is from mailalerts moudle. thanks again. thasnk for your update.I don't know what you think, but I don't think this log should be included in the notice email any way. I don't know what happen about the message, but the attachment is the screenshot of the new order mail..I am using PS 1.41.I just worry about that Ineligible INSURANCEOPTIONSELECTED -> false SHIPPINGOPTIONISDEFAULT -> false Order finished with PayPal! Link to comment Share on other sites More sharing options...
shokinro Posted May 3, 2011 Share Posted May 3, 2011 I only know this will appear in customer message section of order detail page.Not sure why it is sent to customer, I think it is confusing. Link to comment Share on other sites More sharing options...
Klixin Posted June 14, 2011 Share Posted June 14, 2011 I am having the exact same problem. Did you ever find out what the issue was? Link to comment Share on other sites More sharing options...
rizham Posted June 14, 2011 Share Posted June 14, 2011 I only know this will appear in customer message section of order detail page Link to comment Share on other sites More sharing options...
shokinro Posted June 14, 2011 Share Posted June 14, 2011 this is message is kind of log, not harmful. from message you can tell that the payment/order is successful.so you don't have to worry about this message. Link to comment Share on other sites More sharing options...
airbag Posted June 28, 2011 Share Posted June 28, 2011 Hello,I think this message should not be included in the customer email, because it looks confusing for them to see.On my screen the message looks like the attached. The way the words wrap around, words like "FALSE ORDER FINISHED WITH PAYPAL" etc could be taken the wrong way by the customer, because they do not know it is just logs and wrapped around to look wrong.Where to remove this from the emails? Link to comment Share on other sites More sharing options...
shokinro Posted June 28, 2011 Share Posted June 28, 2011 I totally agree. It is confusing. I hope PrestaShop team will consider this in next version.I am not quite sure, but I guess it is here, you can have a try to comment out this line.in file /modules/paypal/paypal.phpline: 1122 (inside function _doCapture()) $this->_addNewPrivateMessage((int)($id_order), $message); Link to comment Share on other sites More sharing options...
airbag Posted June 29, 2011 Share Posted June 29, 2011 Hi shokinro,thanks for looking into that... I will have a test and see... as still want the message to show in the admin, just not in the emails.Cheers Link to comment Share on other sites More sharing options...
Patric Posted June 29, 2011 Share Posted June 29, 2011 Hi,I invite you to post that into the forge > feature request, so that the dev team can take it into account.Thanks. Link to comment Share on other sites More sharing options...
airbag Posted June 29, 2011 Share Posted June 29, 2011 surething.... how to get there, maybe you should put a link in your footer sig to it? Link to comment Share on other sites More sharing options...
Patric Posted June 30, 2011 Share Posted June 30, 2011 Hi,Here is a post where I explained how to do that:http://www.prestashop.com/forums/viewreply/455951/ Link to comment Share on other sites More sharing options...
merlin-1 Posted July 21, 2011 Share Posted July 21, 2011 Anything on this? I looked around and dont see anythingThis is a big issue. Its misleading to client and it simply should not be in the email. My products are high value, so anything, and I mean anything that doesn't look right can make some customers go a little strangeIf there is some code we can edit, please post it.I dont mind fixing myself, just need to be pointed in the right direction. I just can not have the text "false order" in my order emails!ThanksEDITIts really just a spacing/sentence structure issue.Should read:SHIPPINGOPTIONISDEFAULT -> falseOrder finished with PayPal!But reads:SHIPPINGOPTIONISDEFAULT -> false Order finished with PayPalText should not be in email, but if there is a way to insert a sentence break or period between "false" and order complete it would hold off some client panic that just see "false order" Link to comment Share on other sites More sharing options...
budsaipan Posted August 1, 2011 Share Posted August 1, 2011 I'm getting the same error. It's not consistent but about 4 out of 10 emails, I'm getting this same messages. How do we fix this problem? My customers uses the message box as a required field so I need to make sure the message gets through without a glitch. Let me know if anyone know how to resolve this. Seems like a very big issue with clients. Link to comment Share on other sites More sharing options...
budsaipan Posted August 1, 2011 Share Posted August 1, 2011 come on, anyone? Link to comment Share on other sites More sharing options...
Lindsayanng Posted August 1, 2011 Share Posted August 1, 2011 I am also getting the same issue.. definitely regretting my choice of using prestashop right now Link to comment Share on other sites More sharing options...
budsaipan Posted August 1, 2011 Share Posted August 1, 2011 Same here. Prestashop clearly was my first choice when I was researching but now, I think they have too much bugs. They need to really test them before releasing any of them. I had to modify so much to get where it's at. And still have other bugs to deal with. I've searched regarding this issue and the only resolution I got from one of the moderators was to "ignore" the problem. Anyone help please? Here is what I'm getting in my customer message on my new order email. PayPal response: TIMESTAMP -> 2011-07-31T00:14:31Z TRANSACTIONID -> 4EW04870PX3015215 TRANSACTIONTYPE -> cart PAYMENTTYPE -> instant ORDERTIME -> 2011-07-31T00:14:30Z AMT -> 31.17 FEEAMT -> 1.20 TAXAMT -> 0.00 CURRENCYCODE -> USD PAYMENTSTATUS -> Completed PENDINGREASON -> None REASONCODE -> None PROTECTIONELIGIBILITY -> Eligible INSURANCEOPTIONSELECTED -> false SHIPPINGOPTIONISDEFAULT -> false Order finished with PayPal! I noticed the FEEAMT is wrong amount. I'm assuming thats the shipping(carrier) fee? Link to comment Share on other sites More sharing options...
budsaipan Posted August 2, 2011 Share Posted August 2, 2011 Wheres the prestashop people? Link to comment Share on other sites More sharing options...
budsaipan Posted August 2, 2011 Share Posted August 2, 2011 Need help. Link to comment Share on other sites More sharing options...
Fabien Serny Posted August 4, 2011 Share Posted August 4, 2011 Hi, Only the merchant will have this message in his e-mail. Your customer won't receive this message, so it's NOT a major bug. Many people told you this but you still continued to complain on many post even when a member gave you the way how to solve this : http://www.prestashop.com/forums/topic/43618-paypal-api-inserting-code-in-customer-messages/ Link to comment Share on other sites More sharing options...
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