What happened to VEKIA aka Milos from MYPRESTA.EU?????

[ColorOnYou]

Hi everyone!

I have bought some modules from mypresta.eu and now the support doesn't reply for about two months. The site is from a renowned Prestashop mod - @vekia aka Milos - and he doesn't reply mail after mail.

Does anyone knows how to contact them or him?

I really need support in some mypresta modules...

 

Thanks in advance.

 

Edited October 4, 2022 by ColorOnYou (see edit history)

[razaro]

From few years back Milos left supporting modules on forum but kept responding on his website, with some delay. I see he had some blog posts 2 months ago so maybe still active but again with long delays. If I were him I would just put notice that modules do not come with support, prices are really affordable but customers should know that before buying anything.

And to question, what happened, well that is only on him, but I think like lot of people that are in PrestaShop ecosystem for more then 10 years, you just get fed up with everything and you move to something better and more profitable.

[ComGrafPL]

1 godzinę temu, ColorOnYou napisał:

Hi everyone!

I have bought some modules from mypresta.eu and now the support doesn't reply for about two months. The site is from a renowned Prestashop mod - @vekia aka Milos - and he doesn't reply mail after mail.

Does anyone knows how to contact them or him?

I really need support in some mypresta modules...

 

Thanks in advance.

 

Its totally random. You can try it and maybe get lucky to get any answers.

[beepow]

Same problem here.
Totally ignored after first mail. 
6 or 7 messages without any reply.

Our agency will contact him/them trough ODR I Guess
I
 

[dp300969]

On 10/4/2022 at 11:57 AM, ColorOnYou said:

Hi everyone!

I have bought some modules from mypresta.eu and now the support doesn't reply for about two months. The site is from a renowned Prestashop mod - @vekia aka Milos - and he doesn't reply mail after mail.

Does anyone knows how to contact them or him?

I really need support in some mypresta modules...

 

Thanks in advance.

UPdate 19/5/23 Still no answer. He is either dead or is going to be. He know to take the money for support but never reply. I am flagging the website as scam with the bank. I have paid and not getting any replies for months

 

 

[dp300969]

UPdate 19/5/23 Still no answer. He is either dead or is going to be. He know to take the money for support but never reply. I am flagging the website as scam with the bank. I have paid and not getting any replies for months

[El Patron]

On 5/19/2023 at 6:45 AM, dp300969 said:

UPdate 19/5/23 Still no answer. He is either dead or is going to be. He know to take the money for support but never reply. I am flagging the website as scam with the bank. I have paid and not getting any replies for months

if devs only answered kind people with reasonable questions,  most would never get an answer.  Thankfully we have someone on our team do that...as I don't have the patience anymore for stupid questions, especially when they expected a feature that is not described by the module product sheet.  

[Uriel]

I bought the module Unpaid order reminder.

The module is not working properly. 

I ve sent many emails to supportwithout any reply.

 

[Miguel86]

I had a same problem. I bough the Pretty friendly URL, installed in PS 8, even used the link that was intended for that PS versiones. Got in contact with him, solved the problem but never more answered to me with the link of the valid module, so i can't upgrade or do anything else. Never more replied since months ago. Support doen't exist...

[Uriel]

On 10/10/2023 at 6:54 PM, Uriel said:

I bought the module Unpaid order reminder.

The module is not working properly. 

I ve sent many emails to supportwithout any reply.

 

After a few days Vekia answered and provided support.

It seems its not the fastes support out there but a solution was provided.

[yama]

18 hours ago, Miguel86 said:

Got in contact with him, solved the problem but never more answered to me with the link of the valid module, so i can't upgrade or do anything else. Never more replied since months ago. Support doen't exist...

Just go to your account and download the last version, the link it's near of your order.

 

By my old experience, module of Vekia works. If there is a real problem, he will fix it. If it's not clear or not due to the module, he just put the message in garbage.

So, people doesn't get answer, double think about your question and your issue. He won't debug your PS, just the module

 

Edited October 17, 2023 by yama (see edit history)

[ColorOnYou]

3 hours ago, yama said:

Just go to your account and download the last version, the link it's near of your order.

 

By my old experience, module of Vekia works. If there is a real problem, he will fix it. If it's not clear or not due to the module, he just put the message in garbage.

So, people doesn't get answer, double think about your question and your issue. He won't debug your PS, just the module

 

No you are wrong. I my case my question was legitimate about a Vekia module and he has started replying and helping me but suddenly he stops and never reply back. Even if their costumers don't have knowledge to know if the issues are about the modules or about PS do you thinks its fair stop answering? 

I can't believe any more in Vekia support because even in their Facebook page there are some people complaining about this. 

MyPresta Modules NEVER again.

 

[NoWhereBoy]

Same here.

He never offered support none for installation for his module.

His module is: https://mypresta.eu/modules/ordering-process/validate-vat-in-vies-and-set-0-vat.html

He did not return the money back.

 

Edited February 11, 2024 by NoWhereBoy (see edit history)

[Prestman]

Same problem. 

Before buying the module, I asked the author some questions about compatibility and functionality.
He replied that he could even make custom changes if necessary.

I bought the module, installed it, but it does not work. 
I wrote to the author. 
He replied - asked a leading question. 
I answered him in detail on February 23 and repeated the answer on February 26, 
but after 6 days I still have not received an answer yet. 

You would think that the author answers problems that are not very difficult to solve, 
and if the problem is more complicated, he just ignores it. 

I hope, of course, that the author is healthy and doing well.
And I think it is, as I got an e-mail today from the same [email protected] address
saying that the invoice for the module purchase is ready for download.

[coolu]

i lost my money he is fraud guys i have been msg him on support before purchasing the module but after purchasse not a single reply i have received yet  https://www.prestashop.com/forums/profile/132608-vekia/  🤬

 

saw this post later when i purchased the module on 14 the may no reply from last 5 days 

Edited May 18, 2024 by coolu (see edit history)

[rhhotelsupply]

Just I want to warn you that if you have this module Prestashop Shipping delivery countdown timer by Vekia of MyPresta and received an update warning on PrestaShop, just don't update paying 4€, because the update is fake, and nothing changes. 

[jacekbogatynia]

Tutaj są aktualne informacje o tym człowieku. Podejrzewam że te wszystkie akcje robi w pełni świadomie...

https://www.facebook.com/groups/183834559516354?locale=pl_PL 

- trzeba dołączyć do grupy (grupa miejscowości Sulechów gdzie jest siedziba MyPresta Miłosz Myszczuk)

[jacekbogatynia]

Ps. 

[yama]

For my part, I bought a module recently and it works as expected. Maybe I'm lucky, idk.

 

[danielle771]

I had a recent problem with one of the modules I purchased on myPresta and when I asked the developer for help he stopped answering after the first message. 

The problem was never solved and I had to uninstall the module as it was causing errors.

50 euros went down the toilet.

I don't recommend buying from this site as their support is non existent!!

[El Patron]

On 4/8/2025 at 7:24 AM, danielle771 said:

I had a recent problem with one of the modules I purchased on myPresta and when I asked the developer for help he stopped answering after the first message. 

The problem was never solved and I had to uninstall the module as it was causing errors.

50 euros went down the toilet.

I don't recommend buying from this site as their support is non existent!!

as long time developer, you would have to post your first question.  My experience is that people who buy a module come back with why does it not do this or do that when it's not even part of module list of features, or they are just  rude.  So, they did reply but from your post I suspect that you may not have been very kind.  And rather than complain here, which  is like a bird flying through the air and leaving no trace...simply file a dispute with your cc or paypal like a normal.  I use a lot of mypresta module features...and I don't have issue with any....next time rather  than  just rant give detail..what module....what is error...and make  a post on  new topic...

 

this topic should have been closed long ago....actually this  forum should be closed....there is no ps rep here...moderators don't really moderate....magento closed their public forum and a year later adobe bought for 1,000,000USD....the french only now how to market to the french....

there, my rant is over....

[QuickUpdate.net]

@danielle771 sorry to hear that , there are some developers that indeed want the Prestashop developer community to fail for some reason and they charge for modules they no longer support.

[El Patron]

4 hours ago, QuickUpdate.net said:

@danielle771 sorry to hear that , there are some developers that indeed want the Prestashop developer community to fail for some reason and they charge for modules they no longer support.

You are wrong, 3 pointless posts does not create much assurance other than spam.

 

If there was proper or any moderation here this post would have been closed long time ago.

[jacekbogatynia]

5 hours ago, El Patron said:

You are wrong, 3 pointless posts does not create much assurance other than spam.

 

If there was proper or any moderation here this post would have been closed long time ago.

To ty się mylisz albo jesteś znajomym Vekia...

[NoWhereBoy]

6 hours ago, El Patron said:

You are wrong, 3 pointless posts does not create much assurance other than spam.

 

If there was proper or any moderation here this post would have been closed long time ago.

@El Patron Please let's know your marvelous treasure about all this. I see here many suffered people, included me. Who are you? Do you wonder ever why @vekia does not come out here and tell something? Why does @vekia sells his modules, but does not offer basic support? Etc. Etc.

[danielle771]

16 hours ago, El Patron said:

as long time developer, you would have to post your first question.  My experience is that people who buy a module come back with why does it not do this or do that when it's not even part of module list of features, or they are just  rude.  So, they did reply but from your post I suspect that you may not have been very kind.  And rather than complain here, which  is like a bird flying through the air and leaving no trace...simply file a dispute with your cc or paypal like a normal.  I use a lot of mypresta module features...and I don't have issue with any....next time rather  than  just rant give detail..what module....what is error...and make  a post on  new topic...

 

this topic should have been closed long ago....actually this  forum should be closed....there is no ps rep here...moderators don't really moderate....magento closed their public forum and a year later adobe bought for 1,000,000USD....the french only now how to market to the french....

there, my rant is over....

Hi! @El Patron While I appreciate you taking the time to "rant" about my post I would like to explain why I thought it was necessary to mention my negative experience with the particular developer so that potential customers know what to expect. I sure wish I had seen this thread before I purchased his module.

Since I started using Prestashop I have bought many modules. Some worked out of the box, some needed a few tweaks to work perfectly. Usually an exchange of a few messages with each developer was enough to solve any problem.

MyPresta was a totally different experience. I contacted him using the support form, I was very polite (as I usually am), explained the problem and the next day he suggested I try a small fix.

The fix didn't work so I returned a message asking for more advice. After a few days, I sent another one. He never responded.

I went to his site and tried to post a review. While he has 5 stars reviews on all modules, there is no review button so nobody can actually post anything.

I asked for a refund. He never answered. I filed a dispute on Paypal.

Module: Customer file upload

Anyway, no big deal. You all have a nice day.

Edited April 17 by danielle771 (see edit history)

[yama]

> Why does @vekia sells his modules, but does not offer basic support?

Maybe because is 8 times cheaper than others.