Search bar doesn't work

[EPIZONE]

Hi,

In recent days, the search bar on my site: https://www.epizone.fr/ began to malfunction overnight.

 

What I have done so far to remedy the problem:

-Reconstruction of the index

-Desactivation of modules not developed by Prestashop

- Module reset

-Position change

-Cache clearing

 

NOTHING WORKS !

 

the developers of the theme say that it comes from prestashop itself and offers me to update prestashop in a new version.

 

The problem is when I do it, the site is upside down!

 

I do not know what to do...

I tried to see here: 

 

So by checking the line of search.php : '\x{e000}-\x{f8ff}\x{fb29}\x{fd3e}-\x{fd3f}\x{fdfc}-\x{fdfd}'.
 

And everything looks okay, well after that I don't know enough about it.

 

I need your help

[SmartDataSoft]

Hello, You can check the search module which your theme used is native PrestaShop module or this custom module.  normally native PrestaShop call search in this url

http://localhost:8888/ps/1.7.7.0/en/search for a localhost site

where your site request 

/jolisearch?s=blou&ajax=true&id_lang=1&maxRows=10

I think this is problem in your custom search module. You can hook PrestaShop default module in same position and check.

 

Thank you

[EPIZONE]

The problem also occurred before the installation of jolisearch (module that I installed 2-3 days ago)

[SmartDataSoft]

Can you try to use default PrestaShop module and then clear all kind of cache and then check again.

Thank you

[ComGrafPL]

Can you describe "malfunction". As for me, it looks fine.  Search bar not working, either not searching properly?

[EPIZONE]

On 8/13/2021 at 4:00 PM, SmartDataSoft said:

Can you try to use default PrestaShop module and then clear all kind of cache and then check again.

Thank you

Doesn't work

[EPIZONE]

On 8/14/2021 at 4:51 PM, ComGrafPL said:

Can you describe "malfunction". As for me, it looks fine.  Search bar not working, either not searching properly?

Not working (see img) 

[EPIZONE]

Need some help please

[musicmaster]

Please start with the basics:

 - what is your PS version and what is your PHP version? Check the PHP version: some people have reported problems after their hosting provider updated it.

 - There is something fishy about your search url. On my shop I see something like: ?controller=search&orderby=position&orderway=desc&search_query=kaas

In your shop orderby and orderway are missing. Could it be that overrides from jolisearch are still present?

[EPIZONE]

PS Version is 1.7.5.2

PHP Version is 7.3

 

The problem was here before jolisearch too. I'm going to delete him from FTP server.

[musicmaster]

55 minutes ago, EPIZONE said:

PS Version is 1.7.5.2

PHP Version is 7.3

 

The problem was here before jolisearch too. I'm going to delete him from FTP server.

Did you check for overrides?

You can do it by looking under the /override directory or with Prestools.

[EPIZONE]

[musicmaster]

1 hour ago, EPIZONE said:

It looks like you don't understand overrides.

Overrides replaces existing files either partially of totally. So you might for example have a file /override/classes/search.php overriding /classes/search.php

 

 

[EPIZONE]

17 minutes ago, musicmaster said:

It looks like you don't understand overrides.

Overrides replaces existing files either partially of totally. So you might for example have a file /override/classes/search.php overriding /classes/search.php

 

 

How do I know if I have overrides ?

[musicmaster]

Looking in the directories - as I indicated. Or using a tool like Prestools.