rb10 Posted April 6, 2019 Share Posted April 6, 2019 hi, i have this problem in PS 1.7.5 , when i go to Genreal and i try to Check SSL button i receive 403 error, in my hosting SSL is active, why i have this 403 error image screen attached Link to comment Share on other sites More sharing options...
NemoPS Posted April 6, 2019 Share Posted April 6, 2019 I guess the hosting need to check that the certificate is properly installed Link to comment Share on other sites More sharing options...
rb10 Posted April 6, 2019 Author Share Posted April 6, 2019 on cPanel, SSL seem installed Link to comment Share on other sites More sharing options...
selectshop.at Posted April 6, 2019 Share Posted April 6, 2019 Check the problem with your provider. Read server error logs. If you cannot activate the option, than certificate is not proper installed, like NemoPS already told before. Link to comment Share on other sites More sharing options...
rb10 Posted April 6, 2019 Author Share Posted April 6, 2019 on my cpanel seem installed Link to comment Share on other sites More sharing options...
rb10 Posted April 7, 2019 Author Share Posted April 7, 2019 Hosting say to me that ssl is active and installed, but when i click on BO for check it i have 403 error... Link to comment Share on other sites More sharing options...
selectshop.at Posted April 7, 2019 Share Posted April 7, 2019 403 errors are forbidden errors, so the fail must be your host. It's not a Prestashop problem. 403 http errors are generated by the server and not Prestashop or SSL per se. In other words: your server is forbidding the request. It could be a port problem, or a blacklisted IP, or reading/writing (group)permissions. When you activate SSL on Prestashop back-office, the .htaccess will be regenerated with new rules, therefore this file should have writing permissions (at least 0755 chmod). Another problem could be the SSL certificate itself. You need a certificate hosted to your domain. A server wided SSL certificate will be ignored, i.e. its not valid. You should ask your provider to fix the problem, if you are not the server administrator yourself. Link to comment Share on other sites More sharing options...
isteyin Posted July 2, 2020 Share Posted July 2, 2020 Greetings to All Disabling Apache's mod_security module can solve this problem prestashop ModSecurity recommends that it be disabled Make or set this setting from your host. Herkese Selamlar Apache'nin mod_security modülünü devre dışı bırakmak bu sorunu cözebilir prestashop ModSecurity, devredışı olmasını öneriyor hostunuzdan bu ayarı yapın veya yaptırın benim başıma geldi bilginize. Link to comment Share on other sites More sharing options...
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